Miway Insurance Complaints - Bad Service

This insurance company seems to have the worst claims service ever. A power surge claim logged Monday 15/7/2019 for 3 items, finally received a call from a claims consultant 2 days later 17/07/2019. An entire week has gone by and the next call received is on Tuesday 23/7/2019 from a service provider named Mastercare during working hours advising they only need to collect 1 item and asking if I am at home, I state no only available on the weekend. So what happened to the other 2 items? The next call is again master care today asking if I am at home, now what would have changed from yesterday to today when I stated I will only be at home on the weekend? Miway has not contacted me once since the logging of the claim. Very scary as this is a fast track claim for a TV, Tumble Dryer and DSTV and this is the service I have received. Makes one wonder, small claim and this is the service, yet they never miss the opportunity to take the premium from your account.

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Comments

MiWay Insurance ( on 05/08/19 )

Attitude : Agree Send Mail

Hi there Quanita - we would like to assist. Please will you email us your details to [email protected] and we will get the right team to give you a shout.

Kind regards,
the MiWya Team

Teresa ( on 23/09/19 )

Attitude : Neutral        Website : http://googlenyoutoo8.com Send Mail

Unquestionably believe that which you said.
Your favorite justification seemed to be on the internet the easiest thing to be aware of.
I say to you, I definitely get irked while people consider worries that they plainly do not
know about. You managed to hit the nail upon the top and also defined out the
whole thing without having side effect , people can take a signal.
Will probably be back to get more. Thanks

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