Pick & Pay Hatfield Complaints - Bad Service

During June 2019 I bought two wolrdcup T-Shirts,one for my wife and one mine.This T-shirts were on promotion where you get a T-shirt + 24pack of Castle lager beers for R289.99 for both.I bought 2 which I should have been charged R579.98.I was charged around +R800 .Three weeks back I went back to complain at P&P Liquore and was advised nto go to main store.Arriving there there was no manager available to assist me.I left the till slip with my details however no one called me.Last week Thursday 8/08/2019 I me a floor manager(Lebogang) who never new what to do.I left and ask her to call me.She called me and the matter was not solved.because I asked for a double scan rewards and she said she wont give that to me.I asked her to write a letter and she refused.Then I asked her to refund me the different and she said she will call me after 30 mimutes I waited till today no one called me.I went to the shop today and still not assisted and was told that she is not at work.I don't know if this kind of sevice we get even from management. Im raely pissed off about this service and I need my money and im now tired visiting the shop and not getting an answer.

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