Home choice Complaints - bad service

I bought a bed at home choice but the quality of the bed was very poor. The bed was in a very bad condition within days after the purchase. I reported the matter at home choice and they promised me after 14 days they will come and exchange the bed. They never came. I even went to the branch they forever promise me that within 14 days they will come but it is now months and they never came. Sometimes when i call they just drop the call while i am talking to them or they are very rude on the phone. I am really disappointed in home choice. Because every month i pay my installment in full without any delays. Yet the service i get from them is very very bad.

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