City to City busses Complaints - BAD SERVICE AND DISGUSTING CONDITIONS

Good day

To whom this may concern.

This email serve to convey my greatest disappointment and disgust with the conditions of City to City busses.

Myself and my fiancé travelled with a City to City bus on the 2nd of January from George to Bellville around 13h30.

Whilst getting on the bus the odor was unbearable because it caught us while entering.

And the sight of cockroaches overflowing shook me .

This was the poorest experience I’ve ever had and do take note that it was the first time I rode with City to City.

The drivers was unprofessional and inconsiderate.

As advised by driver and co-driver we could get a break at Riviersonderend, the driver never checked and asked if all were present.

He assumed everyone were there as he almost left my fiancé behind.

Myself and fellow passengers had told him there are still someone outside, because he was taking off without doing checks.

Regards
Very disappointed consumer

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