Ipeleng Complaints - Bad Service from Police officials- Hatfield Gautrain Station

Good Day

As I write this complain, I am writing it seated and stuck in Hatfield Gautrain Station and reason for that is because the police who are on duty are unable to assist me.

I requested Taxify services and the taxify driver told me that he cannot come to the Gautrain station as it is not safe for him and I told him that he must not worry as the police van is onsite and you will be safe and he wanted me to walk to where he is, which is 3 streets from Gautrain station and I told him that I am unable to do so.

I asked the Gautrain station security and he showed me the office where the police are.
I went to their office and I found 3 ladies in police uniform sitting there and I explained my situation to them, I then got a response from Constable Mashamaite-Railway(she said I cannot take her name she uses her surname at work) that the fight is between the meter taxi guys and taxify guys so that cannot take me to the taxify guy where he is parked and I asked her but the car is parked outside she responded by saying the police van I saw outside is not even working.

She told me that I must go to Dros here in Hatfield and request for a taxify services whilst there and I told her that I cannot work to there and I was told that they cannot assist me even when I asked them to come and wait outside the Gautrain station with me and they refused to say it is not safe for them.

I DO NOT KNOW IF A POLICE MAN/ WOMAN WHO RECEIVED TRAINING CAN RESPOND TO SAY THAT IT IS NOT SAFE FOR THEM TO ASSIST A CITIZEN WHO IS TRAPPED AT GAUTRAIN STATION BECAUSE OF A TAXIFY DRIVER IS SCARED FOR HIS LIFE THAT HE WILL ALSO BE BURNED JUST LIKE THE YOUNG BOY WHO WAS BURNED INSIDE HIS CAR BOOT BY METER TAXI.
I AM ALSO COMPLAINING ABOUT THE SERVICE I RECEIVED FROM THESE POLICE:
1. CONSTABLE MASHAMAITE(NEGATIVE ATTITUDE SHE EVEN REFERRED ME TO GAUBUS)
2. CONSTABLE MATLALA(SHE WAS FEELING SORRY FOR ME AS SHE NEVER RESPONDED AND HER GESTURE TOLD ME THAT SHE IS WEARING THE SAME SHOE AM WEARING)
3. CONSTABLE KGANYAGO

ON THE 6TH OF MARCH ON MORNING LIVE A CERTAIN BRIGADIER TOLD THE NATION THAT THEY WILL DEPLOY OFFICERS TO ALL GAUTRAIN STATIONS AND I SEE THE POLICE IN SANDTON THEY DONT TAKE NON-SENSE, UNLIKE THE PRETORIA AND HATFIELD GAUTRAIN DEPLOYED OFFICERS AND THAT WE MUST ALERT SAPS OF ANY INCIDENTS BECAUSE A LOT IS HAPPENING BUT THE POLICE ARE THE LAST ONES TO KNOW ABOUT THIS, WHICH I FOUND VERY UNTRUE AS POLICE THEY DONT CARE ABOUT CITIZEN SAFETY.
THEY ARE SITTING IN THE OFFICE WITH A POLICE VAN PARKED OUTSIDE WHICH IS NOT WORKING AND YOU EXPECT CRIME RATE TO BE LOW.

SOUTH AFRICAN GOVERNMENT IS FAILING ITS TAX-PAYING CITIZEN BY NOT DELIVERING ACCORDING TO SAPS EXPECTATIONS...WHERE IS JUSTICE IN THIS COUNTRY...WHERE IS IT...HOW DO YOU FACILITATE POLICE TRAINING IF THE POLICE ARE SOO INCOMPETENT AND YOU CANNOT EVEN RELY ON THEM FOR SAFETY AS THEY ARE ALSO SCARED...HOW CAN A POLICE BE SCARED WITH A FIREARM ON THEIR WASTE...

SAPS IS MAKING THIS COUNTRY TO BE A JOKE AND THEY ARE WINNING ON THAT...WE ARE A JOKE...

I AM HOPING FOR A SWIFT RESPONSE REGARDING THIS MATTER.

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