Private Complaints - Bad service life style legal

Hi all had the same similar problem with lifestyle legal.sending me threat letters through email to be blacklisted and that I have been handed over for a service which was not provided.I applied for a loan no money received but debits went of on my bank account for no services rendered.If you try to call them they put the phone down in your ear to find out what's going on why monies been deducted.they very Rude and this is fraud and a scam.I do not know what to do further.any advice will be very helpful.THANKS

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