Private Complaints - Bad Service - Tramshed Post Orfice

Happy New Year everyone! I visited the Tramshed Post Office (Francis Baard Street, Pretoria) earlier this morning (Friday, 3 January 2020) because I needed to renew my vehicle licence disc. First I had to visit the FNB to draw cash. When I went back to the Post Office, I checked in at Counter 8, wished them a happy new year and asked who can assist me with the renewal as there was no one at Counter 7. Without even looking up as she was very interested in her phone, she just said that the system is down. I think it is extremely rude and this lady definitely needs some customer care training. I contacted my local Post Office who indicated that the system is on. Please attend to this matter as it definitely needs attention. I will never visit Tramshed Post Office again.

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