Legit store Complaints - bad servie

went to buy a dress at the bronkhorspruit branch that does not have a tag, was told to come back the following week because they did not know the price of the dress. Came back following week and was told no one can help, they cannot find price and will not sell me the dress. Called their customer service, was told the store manager will get back to me when she has time and 3 hours later there is still no communication. I would have thought as a customer after being told to wait a week and having escalated this to customer services, I would be a priority. I want that dress and I want it before someone else gets it.

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