Nedbank Complaints - Banks need i say more!!

I opened a Nedbank business account about a year ago, and went through all the procedure of supplying all the documents and doing the dreaded FICA thing. I was up and running, conducting my business, had internet banking access etc. and everything was perfect. Alas about 3 weeks ago, I logged into my banking to do a transfer only to discover that my account had been suspended. My phone call to the bank revealed that my account was suspended due to not been FICA’d. Needless to say I was not amused, as I had gone through the whole FICA procedure when I originally opened the account. I was told that I had to do this over again!!! My question is, “how can a bank just suspend my account after all the procedures had been followed?” Must I be inconvenienced for the bank’s incompetence?

After raising my blood pressure with them, they very quickly rectified the situation.Surely this is not the way big banks should operate, and I seriously believe that they should be punished for their actions! I think they get away with murder and the only way to bring them to book is via the media. This website will be dedicated to bring South African companies to book for their BAD SERVICE in an attempt to help the consumer to proper value & service for our hard earned money. I intend to expose other companies that have also recently delivered outrageously poor service & urge the public to do likewise on this site..

Stand up fellow South Africans & lets shame these companies!!!!!

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Maya ( on 31/08/12 )

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Kassi ( on 01/07/15 )

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Rogya ( on 04/07/15 )

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Des ( on 07/01/17 )

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Banks are no longer staffed by dedicated and trained staff. The consultant you meet today was packing shelves at Shoprite yesterday and will be working nine-to-five in a call centre tomorrow. One can no longer expect competent assistance and advice.

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