Private Complaints - car fire

On 15 September 2018, our Nissan Qashqai, 2015 model caught alight on the N2, airport approach road, Cape Town. Outsurance registerd towing company CF Towing, removed evidence from the wreck. Therefore the forensic report was inconclusive.Both Nissan and Outsurance have washed their hands of any further acion. The car was 3 years old, had 52 ooo on the clock and was thus well within the warranty period. What is the point of having a great warranty then ?

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