pharmacy direct Complaints - chronical medication

My son is epileptic, I am required to get his medication from pharmacy direct, I have been waiting for hs medication from the 21st August till noe being the 24th August, everyday I am told the driver is on the way and every time I call I have to deal with the rude agents that tells me to wait until the next day for the medication to be delivered. Pathetic service from pharmacy direct they should be number one as they are dealing with lifes. Pathetic pathetic service

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