Miway Complaints - claim rejected, no payment

good day

I logged a claim with miway on 12/11/2017

I waited 3 for miway to get back to me telling me that my claim is rejected.
1. I lost income for 3 weeks.
2. I have a option of a car hire which I was never given
3. I fetch my car from miway storage . it came back in a worse condition than what is was when it was towed.
4.mi way change my excessed FROM R5000 TO R15000.00 Without my consent.
5.I need recording that I had with the assessor cause the information he gave to miway is not the same information we agreed on
.lastly my way decide to cancel my policy and giving me an option to look for another insurance.

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