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I bought a defy toploader this is the second time it goes in for repairs, the technician was here on the 25th June 2016 on a Saturday, he looked at the washing machine determined what the fault was he said that he'll give us a call he never did...it was exactly a month and 2 days that I am still waiting for a technician to come out to fix the problem, nobody phoned to give any updates this is really POOR SERVICE , I have to pay people to use their washing machine, Cameron working at Ok...

Category : Retail

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Country : South Africa

I bought a washing machine from Game Store at Westgate on the 01/10/2017 and in April 2018 I called them to report a faulty machine. This washing machine is no longer doing it's normal functions which is washing, rinse and drying. They asked a Defy Technician to come assess the situation but how could you assess a situation by not making sure that the machine is washing, he asked for the machine to be switched on which is fine as the machine does switch on but does not work it's normal...

Category : General

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Country : South Africa