View All mr-price Complaints

An agent phone me to take out one of there products. As I told the lady I don't want a new mobile and her answer was that it is not. I found out she have lied. I received a sms that the package is on its way with a tracking number but I couldn't track the number. After 2 attempts of urgent emails and phoning (was put on hold for 20 minutes) I just couldn't get hold of the company to cancel this order. I don't wants this mobile for I have a new mobile already. Please help to get this order...

Category : Electronics

(0) Replies

Country : South Africa

mr price in the phoenix plaza area is pathetic firstly they need to employ new staff they are very rude and the never offer you help when you need it they tell you they will be back in a few mins butthey never return and the cashiers are also very rude to the clients especially a short middle aged lady that wears glasses some one needs to please monitor them because clients will no longer want to shop there due to this poor servuces and behaviour of the staff thank you

Category : Retail

(0) Replies

Country : South Africa

Johanna the store manager refused to process a return Her reason i used a credit card to purchase the item which is false as i dont even own one when i tell her its a debit card she says its my word against hers Im being accused of fraud here which noone wants

Category : Retail

(0) Replies

Country : South Africa

I bought a handbag then when I get to the till point only to find out its has no code,I asked Tshepiso for help he gave the wrong code then she said the Cashier must the get the her self she is busy mopping,she doesn't care about customers and how to treat them she apologized with an attitude not showing that she is sorry.her attitude towards customers is very rude.

Category : Retail

(0) Replies

Country : South Africa

i have a mr price account and about 2 weeks ago i received a call regards to a sim card that they are offering and i agreed, yesterday at 14:50 the sim card was delivered and to my surprise when i opened it, i was shocked that its R125 pm for 214months and when the consultant called me this thing was for free and the other this is once you open this bloody sim you are responsible for paying a R199 cancelletion fee without even activating it, this is a total rip off, i want recordings as their...

Category : Retail

(0) Replies

Country : South Africa

I was trying to pay my account on MRP website, I entered an amount of R1030 to pay, the site kept freezing and eventually the payment went through. a few minutes later I receive an email thanking me for my payment of R4120 (4 times the amount requested) and an sms from my bank showing the money coming out of my account! I call them immediately and am told that there is nothing they can do. I call my bank to request the transaction be reversed and am told that cant be done unless MRP...

Category : Retail

(0) Replies

Country : South Africa

I was blacklisted by Mr Price but recently i paid them all the outstanding amounts and i owe them nothing from the 27th of February till today i have been writing to them via email asking for a settlement letter so that i can clear my name but it looks like they don't want to assist because they didn't even bother to acknowledge my mail or any feedback.This morning i called their customer center but was put on hold for more than 30 minutes and no one could assist me.

Category : Retail

(0) Replies

Country : South Africa

I took out a Mr price mobile contract early in this year where i was told i will pay once off for about 200 and something rand and then a fixed amount of 120 for the phone inclusive 500MB of data for 24 months.. on the 27/08/2017 they tried deducting close to 400 from my account, when i called them they advised its an open line and extra data was given to me which i did not ask for!!!, also that i went over the limit they give me which i also did not know about, later on i went online to...

Category : Retail

(0) Replies

Country : South Africa

I receive daily SMS threats from Mr Price for an arrears account I don't have. Mr Price legal dept. cannot trace any account I have but continue to send these daily SMS threats. It demonstrates their total lack of regard for the public by harassing innocent people.

Category : General

(0) Replies

Country : South Africa

I bought some "Time & Again sheets and within two years they are so threadbare that I can tear them like paper. I did go into one of the branches to show the manageress, but all I was greeted with is ..it must be the way your lying and how long do you expect them to last? The pillowcase is also through in parts. I always wash with cold water and not a too long awash. I defiantly expect them to last more than two years. The exact same thing happened to a friend of mine who relocated to...

Category : Retail

(0) Replies

Country : South Africa