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I went to buy Data bundles @ Pep store vosoorus Chris Hani Mall clothing ,i started at the cellfone till and I had R100 with me ,it was 4:15 Saturday and I only needed data bundle for R29.00 they took me from one till to the other ,they didn't have changie then I left .really a big company like pep didn't have changie for the whole day .its disgusting that's so very bad service

Category : Service Stations

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Country : South Africa

on the 7th of May 2016 i went to Pep store in woodstock, cape town to apply for capfin loan, i was the only on the counter by then and the was the only lady over the counter, her name is Melissa who refused to assist me she shouted me told me that she's do loans while she was busy serving other customers and humiliating me in front of them,i kept quite and waited for Anthea to assist me with my load application. i waited for about 40 to 45 minutes until Anthea came to assist and i told that i...

Category : Retail

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Country : South Africa

I made a cash send of R600, yesterday around 11:00, when my mother goes to pep today to go withdraw the money she was told its already withdrawn by who, ive got no clue cause i had the slip with me the hole time and im alone at home as everyone went on holidays so who could have withdrawn the money if not the cashiers, thats very bad cause we use a cash send to send money to our loved ones as it is convenient but if this is what we going to face i wont suggest anyone to send money via pep, i...

Category : Retail

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Country : South Africa

My name is Alfred and I am working at Pep Cell,I went to Pep store 6373 Vaalgate Vanderbijlpark,it was around 17:40 the Store manager asked me why I am coming at that time to make shopping,I didn't answer because the store was open and customers were busy shopping,I queued like other customers,when it is my turn to pay Rose Moeketsi( The Store Manager took my things and ask other customer to come ,I asked her why she is doing that she said I am full of games and I never done anything wrong...

Category : Retail

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Country : South Africa

My name is Magdeline Mamabolo,Yesterday 20 May 2017 i went to pep at Tembisa Birch Acres Mall to buy clothes for my son ,the clothes that i wanted they were very high for me to reach ,i saw a lady who works there by the name of tshwarelo,i asked her if they have a stick she said they doesnt have and gave me a chair to climb for me to reach those clothes and i was carrying my baby at the back,how can i climb that chair while carrying a baby at my back,i asked to see the manager she wasnt there

Category : Retail

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Country : South Africa

Good day On the 19/08/2017 I purchased a Samsung J1 at at Pepcell in Diepkloof Square in Soweto. I was given a demo phone placed on display, I wasn't really concerned because I wanted was the phone. I made a purchase for it and was happy. 2 Weeks down the line my phone's battery was dead thereafter I charged it then lit it on. I discovered my phone had some pop up message on the screen stating "Safe mode". I battled to remove the error message because it was affecting all the Apps I had on...

Category : Retail

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Country : South Africa

purchased an item on sale but was override @ the till in my presence and when i asked why i ws told that its nt yet marked on the label but scans the marked down price. The manager has no morals for corning customers like that. She needs to be taught how to handle customers and provide good customer care. I returned the item then was told i wont have a slip while i hav other items with .....please look into this plea of creative a wwarm atmosphere for us.

Category : General

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Country : South Africa