yellow mobile plus Complaints - contract accepted then declined

I got a call from mazwi of yellow mobile plus offering me a contract huawei p10,then I got an SMS saying they will process my application with the reference number after a week I got a call from the same mazwi saying my application has been approved for a new phone and I should wait for 10 day to receive my package. Now 10 days later I called then and the consultant says they don't know any mazwi and my application has been declined.
When I ask why they send me all those SMS and the insurance he became rude.
Yellow mobile is a fraud they shoul train their consultant in their human skills area.

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