South Africa Complaints

Totally irrated at this company,has been debited my account since October for products that I am not aware of.I have absolutely no agreement with them and have never spoken to anyone allowing them to debit my account.I needmy funds reversed and why should I waoit till the proper person who has the agreement with you guys to provide his new account number.will be escalating this matter further,inline with Customer Protection Act,you guys have no authority.you guys are inconveniencing me as I...

Category : General

(0) Replies

Country : South Africa

MTN and is really taking me for a ride I have been using my number for over 10 years, I loaded a R30 voucher converted R15 into data bundles to my surprise in less than 15 minutes the data bundles and airtime was depleted. Called their customer services none of the 3 consultant I spoke to was able to give me a valid answer. All a want is a valid reason as what happened to my airtime customers do appreciate the truth at times.

Category : Telecommunications

(0) Replies

Country : South Africa

I went to TELKOM IN PROMENADE MALL IN MITCHELL’S PLAIN jus to check if I will be able qualify for a contract by them. The Friday when I went the system was slow n I was already running late for work I then advise the consultant who helped me to just see of I wil be approved because iam not sure if I wil take the Huawei p9 plus or the iPhone s6 plus it's both for R600 pm for 2 years I then advise her that I will think about it and will come back the Saturday. I received a call from the...

Category : Promotions

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Country : South Africa

Kensington JHB has continual telephone problems- no service faults take forever to be resolved- we have tried to obtain a Telkom satelite phone for the past seven months and are repeatedly told there in no stock anywhere in SA... Can you blame customers for switching to other providers. the fault 1181CRZ100117 was logged on the 10 January this year and there is still no service-

Category : Telecommunications

(0) Replies

Country : South Africa

Oakhurst insurance, refuses to pay out a car insurance (var hire benefit of R3400-00 upon my vehicle being involved in a accident on the 02January 2017 platinum cover claim no. MAZANS0001000 whereas IWYZE is still busy processing my claim to fix the car,OAKHURST refuses to pay a valid policy for car hire I'm in possession of policy documents stating this. Id. 6807275857086

Category : Insurance

(0) Replies

Country : South Africa

I was retrenched in July last 2016, and later applied for capitec insurance on my loan to be activated and submitted all required document same as i submitted to the UIF Department.unfortunately at capitec they started debiting all my Money since last month when the uif has paid me and they are forcing me to make an arrangement at the branch when the money is in before they reverse the money into my account up to now they have not responded to my insurance claim despite all document sumbitted...

Category : Banking

(0) Replies

Country : South Africa

On the 06th of December I had my DSTV repaired as my extra view was not working - Crystal Clear Installations was called out - the person who came out was Chris........ it cost me an arm and a leg which I could not afford as they convinced me to replace my dish as they felt it needed upgrading - total cost R 30000.00 - the extra view is still not working - after several calls for 2 weeks ( now going in for the 3rd)each time they would promise to come out and thus far NOTHING!!!! shocking and...

Category : Satellite Services

(1) Replies

Country : South Africa

I regret the day i registered with Intec.Anyone thinking of doing so please dont..so i registered and a few months later after paying almost 10 grand in tuition i lost my job and i had no choice but to drop out..i did the whole deregistration process in May 2016 and to date(january 2017) they still havent cancelled the contract..i have tried to call,email,swear,shout,scream and still they the useless student advisors tell me i must be patient..how the hell am i supposed to be patient when i...

Category : Colleges

(0) Replies

Country : South Africa

On the 17th October 2016, I made a call to MotorHappy to purchase a service plan, and the agreement was reached that the first payment will be on the 25th November 2016. I was also promised a policy document via an email and also via the post office. Regrettably none of the above happened and I then call again after sending serveral email to the sales consultant to send me the policy document. On the 2nd December 2016 I called again and insisted to talk to the managers unfortunately I was not...

Category : Motor Industry

(0) Replies

Country : South Africa

On the 22 Sept 2003 I purchased a policy through 21st Funeral Direct (PTY)LTD and granted the authority to the company to deduct on every 1st day of the month, the first date to deduct was 1st October 2003. Unfortunately the company decided to ignore the agreement and deduct on the 9th January 2017, which affected my credit score with the bank. Secondly, on 2005, I submitted the company with a new surname and the reason why the name is changed. Thirdly, in November I submitted three...

Category : Insurance

(0) Replies

Country : South Africa

My Cheque bank card expired in March 2016 and my card has been has been active, i have been in contact with FNB i went to the southgate branch and they requested that i pay and i refused and they adviced me that i need to take it up with mt branch on why didnt i receive a new card.i have been calling consultants at FNB but not getting any joy i spoke to one by the name on Neo who assisted me and advised my card will sent to southgate branch within 5 days, then i caled FNB after 5 days spoke...

Category : Banking

(0) Replies

Country : South Africa

Since I bought my Chevrolet Utillity Bakkie in 06/2015 at GM HATFIELD there was only problems. 1. The radio started skipping stations and the (Aux) skipping songs. I took it back to the dealer and they tested it and said it was the Tracking Unit. Cartrack removed the unit then they said the radio is ok. 2. Suddenly there was a noise coming from the clutch. I took it back, they said it was the clutch switch. A day later they phoned and said there was a problem with the clutch itself,...

Category : Motor Industry

(0) Replies

Country : South Africa

On the 3rd of October 2016 my phone was working fine the one moment, the next moment it said emergency calls only. I could not understand why. I went to numerous Vodacom brances and cell phone repair shops. No one could help me. I then went to send my phone away in Potchefstroom. They took the IMEI number and found that my phone was blacklisted. When I tried to find out why my phone was blacklisted the reason was that I am in arrears on my payments. I could not understand why because I paid...

Category : Telecommunications

(0) Replies

Country : South Africa

Submitted my phone on the 15th November 2016 to Highveld mall ( mr B. Makhubela) for repairs. First indication that should have raised a flag is he was not going to give us a form of proof of submission. WE HAD To ASK HIM! Thank heavens we did as at least I have proof Telkom actually has my phone. I got an sms with a job number that also stated I had to submit proof of purchase and imei. Went back to mr Makhubela to find out how we can submit as when I took out the contract I never got a...

Category : Telecommunications

(0) Replies

Country : South Africa

My name is Sithembile Oliphant and on Monday 16th January I went to Debonairs Tsakane Mall to buy pizza it was about 10 o'clock am, I went in, firstly I wasn't greeted the two ladies were busy with their own things, they told me they are not open yet but the their trading hours say they are opening 9:30,and I asked what time are they opening and they said they are not sure with a bad attitude.

Category : Fast Food

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Country : South Africa

DURING OCTOBER MONTH I BOUGHT A WASHING MACHINE( 13KG SONETEC) at GAME VREDENBERG .I started utilizing the machine in November ,in December I experienced problems with the machine( showing error every time I switched it on).I went to game and report the fault,they said they will send a technician.Since last year I'm been waiting for the technician, last week I was there again they said they will send it Monday or yesterday.I bought the machine cash and since December I'm not using the washing...

Category : Retail

(0) Replies

Country : South Africa

Since i put my claim last year 05 February 2016 till today i never receive my money my problem is most of administrator there they are not co operating when i phone them they can tell you what ever they want to tell you they dnt care about the pain you going through to live without money here in johannesburg is very rough if you dnt have money to survive when i go to them they keep promising me an empty promises am tired because of their behavior i am not if is the way they doing their...

Category : Insurance

(0) Replies

Country : South Africa

I called CNA regarding my Blackberry Z3 that no longer supports WhatsApp, they blatently told me to buy myself a new fown, What?? my Blackberry was 7 Months when I called the store, I was frustrated to hear them tell me to buy a new phone, to me this phone is new. I asked how come this information was never shared with me when I bought this phone? I would totally not have phurchased it in that case. I was told to email all my documents to Store manager ([email protected])I did...

Category : Retail

(0) Replies

Country : South Africa

I have a 2015Ford Kuga (19000Kms) which is under warranty. In October 2016 my vehicle went into a Ford dealership for a 15000 Kms. On the 20.10. 2016 i had to return my vehicle to the dealership due to a overheating signal. The cooling system was tested for leaks and everything was found to be in order. On the 27.12.2016, driving from JHB to Bela Bela, my vehicle again showed the overheating warning sign. I stopped the vehicle, checked if there was coolant and everything was in order. 1/2...

Category : Motor Industry

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Country : South Africa

I walked into Spar Betrams in johannesburg on the 11th January 2017 to purchase a few items. The total for those few items was R56 and odd cents, I also requested a cash withdrawal of R100 to a grand total of R156.95. I paid using my Capitec Card, just after the transaction was approved by the speed point their electricity tripped and they were not able to trace the payment. me not not having my phone with to confirm whether the R156.95 had gone off my account. Noxolo, the cashier requested...

Category : General

(0) Replies

Country : South Africa

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