South Africa Complaints

I upgraded one of my three contracts with vodacom on 16/03/2017 and the phone was supposed to be delivered by RAM on 22/03/2017.I am still waiting for the phone to be delivered as RAM was given an incorrect address by vodacom so the phone was undelivered.I requested that the phone be delivered to my work address on 27/03/2017 and to date vodacom has not informed RAM deliveries.I contacted vodacom and spoke to Pindi who advised that there is no details on the system stating that the device...

Category : Telecommunications

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Country : South Africa

We called them for an electrical compliance certificate and paid them cash in full.my tenant in my cottage had a family emergency so we could not gain access. Taz the electrician said he will come back the very next day to issue certificate.after many phone calls to him still nothing.I called the office number in Jo'burg to be told by a Jade that I am only spending a little amount of money and in other words am of no importance.he did not bother to listen to my complaint and said he had no...

Category : General

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Country : South Africa

They call themselves Time Freight, but time does not enter into it!! Time Freight Mpumalanga is pathetic and we will never use them again and will tell everyone at our next town meeting about them as well!!!!

Category : Courier

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Country : South Africa

I bought my car in April 2015 (Hyundai i20), a few months later I’ve been having problems with it.1st it was the boot not opening, took it to Hyundai Boksburg, I did not have a car for 3 days (Oct 2015). Then again after 2-3 weeks it started again, I took it to Hyundai Bedford a few times, until I decided to report the matter to Hyundai head office, then the problem was sorted, till now my boot is working fine. 2nd it was the radio, had to take it back to the dealership a few times also,...

Category : Stock Market

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Country : South Africa

This is a complain as i do'nt know the platform to do so ..i was so embarrassed in front of other customer yesterday in one of pep store in kwa-thema under the leadership of the man by the name of Thabo ,,,i never been so embarrassed in all my life like yesterday ,the cashier who didn't have name tag was so rude and screaming to customer as she was complaining to other colleague that she is tired ,i was intend to do a layby that is what caused the havoc ,then she requested the address i gave...

Category : Retail

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Country : South Africa

I went to the Engen garage Dalpark. Rangeview Road by Carnival Mall Brakpan. It is the one right next to the mall not the one across the street from the mall. I put in a R100 petrol. They swiped my card three times and there went R300 of my bank account. When I phoned the owner of the garage he told me it is my problem and I must sort it out with my bank. I paid R400 for R100 petrol

Category : Retail

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Country : South Africa

The 06h10 to Somerset West bus from Mitchell's Plain is always late as there is not a lot of busses on this route we as the paying customers suffer,get warnings at work for coming late each and every day.

Category : General

(0) Replies

Country : South Africa

A service consultant from vodacom called me in january and offered to upgrade my package and did not give me the full information of how much I will be paying. I later realised that I will be paying more than I was told and that I will be paying a migration fee even though I did an upward migration. I called vodacom and asked them to put me back on my original package and reverse the migration fee. They did this in February and now when I requested the March statement they have charged me...

Category : Telecommunications

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Country : South Africa

In December 2016 I had a land line installed. I was told by the technician that the line was already an ADSL line. I went to Telkom Direct store at Tygervalley Center, Tygervalley Western Cape and was told that the conversion will take 21 days. I then filled in a cancellation form. End Of January 2017, I received a bill. I went back to same store and explained the situation. I was given another cancellation form to fill in. 2 weeks later I received an sms requesting a copy of this...

Category : Telecommunications

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Country : South Africa

We haven't had electricity for the past 4 days and we still out of electricity up until today.

Category : Government

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Country : South Africa

I bought a stove in December on the 17 n it wasn't working they didn't bring the stove stand,went n laid a complaint dy sended people to come n check n thy found the oven not working they changed the stove but still it wasn't working,n I went to complain but they didn't do anything about it,I waited for months thinking that thy will come n fix the oven,on top of it they didn't have a full product knowledge.I'm so disappointed by even the manager she didn't approach me in a good manner she...

Category : Electronics

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Country : South Africa

In 10 March 2017, my wife and I went to book a flight from Johannesburg to Cape Town scheduled for 14 April 2017. We confirmed 13 April 2017 to the cashier as our date of departure. I suddenly left the counter and left my wife with the cashier and was later called by my wife to give her a bank card to pay as she had found seats. We got the tickets and went back home. On the evening of the 22 March 2017 my daughter noticed that there was an error on the date of departure, denoting 13 Mach...

Category : Air Travel

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Country : South Africa

DEBIT ORDER DID NOT GO THROUGH BECAUSE OF MY MISTAKE. THEN I MADE EFT ON 5 MARCH. THE DISCONNECTED US. THEN WE PHONED AND EMAILED PROOF OF PAYMENT. I TOLD LADY I PUT 43398774 AND NOT 88308673 AS REF. SHE SAID THEY WILL GET R365 FROM THAT ACCOUNT AND CONNECT US. THEY CONNECTED US. THEY DISCONNECTED US ANOTHER 4 TIMES NOW. WE EMAILED PROOF NOW 3 OTHER TIMES. THEY DISCONNECTED US YESTERDAY AGAIN. WHAT ON EARTH IS GOING ON IN THEIR MINDS?

Category : Entertainment

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Country : South Africa

Dr HELLMUT LOEST ABSA ACC 01034140347. TEL 0832344807. I think it all started on 14/3/17 when my wife received a phone call from someone claiming to be from a security company working for Micro Soft. My wife very shortly after this call called the ABSA Fraud line and the internet banking was frozen. She also asked that the bank accounts on our internet banking should be blocked, but it wasn’t done. An amount of R4221.99 was drawn from her credit card account at that stage. She went...

Category : Banking

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Country : South Africa

13 May 2016 I bought a Samsung A5 at the pavilion shopping mall. I dropped the phone round about the 15 January 2017. I booked it in for repairs with the pavilion shopping where I had bought it. A week later I got a message to tell me the phone is fixed and ready for collection. A month later the phone screen just went blank it did not display any information. I took it back to the pavilion shopping mall to query what the problem was this time as it did not fall. The pavilion shopping mall...

Category : Electronics

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Country : South Africa

ABSA has increase the service fee on home loans by 50% in Feb 2017

Category : Loans

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Country : South Africa

I am so frustrated and disappointed on Service I have received from Newtown Junction medical centre. I went to see a general practitioner in Newtown Junction mall on the 15th of March 2017. I did my peps Meir annual check-up, the doctor advised that I was going to get my results after 2 days. I waited the two days and unfortunately I did not get any response from them. I called a week later to request for my results, the nurse advised that they did not have my results, she was going...

Category : Medical

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Country : South Africa

I am not satisfied with the way Home choice agents are treating their customers. I placed an order in February 2017 according to the invoice that was given to me the first installment is supposed to take place today. Around 10h00 am today an agent called me and asked if I have made the payment or not cause its not reflecting from their side. I think she could have waited until tomorrow and ask me if I have made the payment or not. this is so unprofessional. I am not their first time buyer...

Category : Retail

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Country : South Africa

On 25:03:17,I purchased R12 airtime and 50MB Bundle from that airtime which is R10. As the time goes on i bought another airtime and i was Out of Bundles,i Bought 20MB for R4.00. When i wanted to make use of the Balance that i had on My phone,it said i have insufficient Airtime,So i rebooted my Phone thinking my Airtime has been reserved by the internet,to find out it was gone.I called 173 the Lady that was assisting said its because of My data Application are openned i informed her that my...

Category : Consultant

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Country : South Africa

I bought an entertainment unit at Bradlows Cape Town branch a few weeks ago. When they delivered it was in boxes and the delivery guys said they do not ensable so I had to wait for someone to call me for ensambling. Eventually the guy called me on tuesday 21 March 2017. When he arrived he discovered that there is a box missing and some broken glasses so he can not ensable as this piece is the main one that connects the other pieces. So he called his bosses and told them about the situation....

Category : General

(0) Replies

Country : South Africa

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