South Africa Complaints

I bought a cellphone at Foschini within 20days phone was broken now I had to return it at their store,the problem I had with their servive after week I had to go back to store for follow up they told me the person who in charge for the complains she not there and also manager,they will log a call and get back to me as the did the following day and told me mtn just return my phone they cant fixed it they will take it to Vodacom,my problem mtn manufacture a phone now the cant fix it and why I...

Category : Retail

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Country : South Africa

Someone used my personal information to purchase contract phones with glocell. I only discovered about this last year around October. I was then requested to do an affidavit of which I did and send through to glocell to close the fraudulent account but to my surprise this year during may I was further requested to forward a copy of my ID so that they can finalise the closure of my account. I complied to that request but surprisingly when checking my credit record tonight it was still...

Category : General

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Country : South Africa

Good day. This is a complaint that needs your urgent attention. I was treated very badly by the OR Tambo flyairlink staff on the 2018/07/06 . I was rushing to Umtata flight ([email protected]:45)and I was travelling with my son who was just operated(KNEE OPERATION). I requested for a wheelchair or assistance as I have not booked for an assistance, Reason for not booking the wheelchair; my work already booked a returned ticket for me and my son. The day we left Umtata airport my son was still...

Category : Air Travel

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Country : South Africa

I PURCHASED A PAIR OF WHAT I THOUGHT WAS A REALLY NICE PAIR OF HIKING BOOTS IN ANDORA IN 2005. USED THEM ONCE AND HAVE BEEN SITTING IN THE CUPBOARD EVER SINCE . COME TO USE THEM A FEW MONTHS AGO AND SOLES FALL OFF .IM TOLD BY THE FACTORY THAT THE MATERIAL USED FOR SOLES ONLY HAS A LIFE OF 6-10 YEARS WHY DONT THEY TELL US THIS WHEN THEY SELL THE BOOTS PLUS THE FACT THAT THE BOOTS ARE BRAND NEW SHOULD COUNT FOR SOMETHING . GRISPORT FACTORY IS NOT INTERESTED IN REPLACING THEM

Category : General

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Country : South Africa

Hi, on the 17th of this month i recieved a call from lady saying she was from Telkom and since i applied earlier for adsl i thought it was the follow up. I told her i had applied and the application failed because there are no proviosion around my location. She asked for address and and she said the services were available and she offerd me Unlimited Home Fibre 4Mbps + 2Gb Mobile Data + Calling Plan + Lit Box device for streaming all @ R 807 pm. I gave their consultant all the necessary...

Category : Internet Services

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Country : South Africa

Im very worried loan locators they deduct the amount of 399 in my account then I reversed that money because I didn't applied for their loan.Right now they blacklisting me I don't know why.I tried to call them they didn't hold phones.What can I do know because I'm blacklisted now.pls call me I can't do any thing now.I will SUE them.no one is calling me.I will take my own decisions now.

Category : Loans

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Country : South Africa

Im very worried loan locators they deduct the amount of 399 in my account then I reversed that money because I didn't applied for their loan.Right now they blacklisting me I don't know why.I tried to call them they didn't hold phones.What can I do know because I'm blacklisted now.pls call me I can't do any thing now.I will SUE them.no one is calling me.I will take my own decisions now.

Category : Loans

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Country : South Africa

I've bought a Volvo s40 some time ago from Middelburg car sales (188 Cowen Ntuli street). Salesman is Crofford. from day one I was promised my spare keys. I bought the car through Iemas and even they were promised that the keys will be arriving any time and that I will get the keys. After a few months of calls and messages it came down to a dead stop. Still no keys and no response from the car dealer. I would not recommend buying anything from Middelburg car sales before all goods that is...

Category : Motor Industry

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Country : South Africa

On the 29th of June we bought a tablet cellphone at a cost of 799, as my daughters birthday present,I told her to use the battery until is flat, then I left when they tried to charge the phone the charger didn't fit on the phone, so they charged it wit another charger then the phone charged but is taking days to be full, so I went to Ackerman's to ask about the matter the other lady from another Ackerman's told me to take it back where I bought it, then I went there to ask so they told me...

Category : Retail

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Country : South Africa

Good Day, I would like to report the issue I have had with Samsung Rewards , through Vodocom, We were offered a deal with the new S9 cell phone through Vodocom, on the complition of the deal, we were informed the items that come with the phone will be sent to our address by Samasung, this was on the 13th of May, after 3 weeks nothing, we contacted Vodocom, they gave us details, we have failed to get a response from Samsung, bar the fact they handed the items to a courier compnay called...

Category : Telecommunications

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Country : South Africa

I contacted one plan on the 18 October to advice them my card has been exp. Contact them on the 11 Dec & 9 January 18, April 2018. Still they didn't delivered my card. They keep on promise the card will be delivered in 72 hours. I cant claim but they expect their payment per month !!!!

Category : Insurance

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Country : South Africa

This Branch if you can avoided them please do, they are unprofessional when it comes to communication, and you might just find yourself in trouble because there accounts department are not very resourceful in advise you have an outstanding account outstanding, They will hand you over very quickly, without warning or notice. Makes you wonder are they earning an extra buck on the side line with the debit collector. They cannot resolve a matter in a nice way. Why do we have to end up in this...

Category : Medical

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Country : South Africa

I paid my vehicle finance on the 2nd of June 2018. Until now the 16th July 2018 Absa is still calling me accusing me of not have paid the account. I have received the call from the 15th person daily from the 6th Of July until now. I have explained countless times to every consultant that the account has been paid every consultant has checked after i told them it is paid and confirmed it is up to date. They all promised me that they will update the account and promised me that they will...

Category : Loans

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Country : South Africa

i purchase a renault gt line last year June 2017 for the past year i had to replace my brake/brake pads three times now my car is going in for a service on friday to replace it for the 3rd time. whenever i speak to a renault rep they telling me they know about the poor quality of the brake pads, they have a lot of new cars that comes in to replace it. why is renault letting us as client's suffer because they put cheap and poor qulity brake pads on the car. i've call the customer care nw...

Category : Financial

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Country : South Africa

I bought ticket for eagler liner on sunday i was going to use the ticket Monday by 13: 00 from jhb to cape town i wait for 6 hours at Johannesburg park station eagler liner didn't come they send TOOTS COACHES instead of eagle liner the condition of the is not good its cold inside there's no heater i reach cape town late eagle liner service is poor you can call me 0710733765 i have taken number for 5 people on the bus for witnesses

Category : Travel & Tourism

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Country : South Africa

ON THE 26TH OF APRIL I WAS DEFRAUDED ON MY ABSA BANK ACCOUNT. I IMMEDIATELY REPORTED THE MATTER WITH THE ABSA BRANCH. WAS SENT TO REPORT THE MATTER WITH THE POLICE,WHICH I DID PROMPTLTY. I WAS TOLD THAT ABSA WOULD RUN SOME INVESTIGATIONS. THE PROCESS WAS TAKING FOREVER AND I KEPT CONSTANT CONTACT WITH THE FRAUD DEPARTMENT BUT WAS SENT FROM PILLAR TO POST. I HAVE BEEN BANKING WITH THE ABSA BANK FOR OVER 20 YEARS BUT THE SERVICE THAT I RECIEVED WAS VERY POOR. THE AMOUNT OF MONEY THAT I WAS...

Category : Banking

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Country : South Africa

We applied for a car yesterday and was told today that my husband has debt review under his name!! It is not the case!! We contacted clearscore, they investigated and "oops" they made a mistake!!!! Sorry.Not good enough!!! We asked for a letter to say that his name is clear, they cannot do that.it will take 24 hours to clear. So I guess we must loose the car? No!!I want to speak to manager!!!!! 0824967021

Category : Financial

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Country : South Africa

Johann Janse van Rensburg approached me at court offering his services, he gave me his contact details, and was thereafter uncontactible, he then sent me an sms demanding money. I refused. I then received a legal letter from a client of his threatening Crimen Injuria, the very same person who he discussed my situation at the courthouse

Category : Legal

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Country : South Africa

MY PREVIOUS LANDLORD(LIVE EASY PROPERTIES) IS REFUSING TO REFUND MY DEPOSIT WHICH I BELIEVE I AM INTITLED AS THEY DID THEIR ASSESSMENT OF ANY DEMAGES INSIDE THE UNIT. IT WAS A SHORTNOTICE BUT I AND THE BUILDING MANAGER MADE AN ARRANGEMENT THAT I MUST FIND SOMEONE TO OCCUPY THE UNIT SO THAT I CAN GET MY MONEY BACK AND HE EVEN SAY I MUST GIVE HIM A WHAT I BELIEVE WAS A KICKBACK TO HELP ME.

Category : Property

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Country : South Africa

Hi Please help me under Debt Review Debt Surgeon from 2016 payments are still been deduction from your side as arrears balance showing on my statement Please advise as Debt Recoveries are still sending sms stating that the Debt Review will be terminated from their side that I am in arrears and the debit order still running ever month since 2016 as reflected on my bank statement sent to Debt recoveries. See bank statement as attached seems nobody get back to me I needed this to...

Category : Loans

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Country : South Africa

Good Day I contacted Mondo Cellular on the 26/06/2018 & to date i am still waiting for a sales rep to contact me with regards to an upgrade or new contract as i have been a client of Mondo's since 2011 & i was due for an upgrade early in the year but at that time i was not quiet ready for another contract. Please could i be assisted URGENTLY Regards

Category : Promotions

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Country : South Africa

We opened an NPO account with Nedbank and one of the members of the NPO is a Nedbank employee and a manager in the branch where the account is at. The account has been blocked and placed on hold with a teller alert twice without my knowledge all because I had a fallout with the members. I was told by the banker that Nedbank was instructed by the police to block or put a hold on the account and asked for the name of the detective that's incharge of the case and the banker refused to give it to...

Category : Banking

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Country : South Africa

I am posting this complaint regarding the call that I have logged on Ref#RH18070214309. I was told that my query will take between 30 to 40 days to get resolved, however, that did not happened. I called for several times and on 11 July the query was referred to the escalations team. I called again on Friday, 13 July and spoken to the consultant by the name of Lawrence who told me that there was an email that was sent to me by Nicole and I haven't received such an email. Lawrence told me that...

Category : Banking

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Country : South Africa

My son's Telkom mobile phone was stolen and when I tried to report it to the 24 hour Telkom call centre I was told that the systems were offline and nothing could be done but I was advised to log on to www.telkom.co.za and try to blacklist the phone myself. The person I spoke to understood my frustration when I got very upset and I pointed out that having just had all personal information stolen I now had to give more personal information on their website as I had to register on the site. I...

Category : Electronics

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Country : South Africa

worst after having this line for 6 years and having endless problems they really don't care - see Telkom vans all over our vicinity but get told its not their derestriction so what they actually doing here??? - 4 years of pathetic service and now almost two months without any service - yet we pay and pay and PAY Please can someone help, this has affected our business and having to fork out money for data ETC.

Category : Telecommunications

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Country : South Africa

Been two months that I have been waiting for my refund that I over paid my account before closing and I am just not getting anywhere with them. I have submitted my paperwork numerous times. Every time they say someone will call me back and I am and the end of my rope with this

Category : Retail

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Country : South Africa

HI I TOOK MY CAR IN LAST FRIDAY TO bOSCH SERVICES AT 462 Dykor str in silverton i phoned them wednesday then they said i can pick my car up by thursday i took leave to come and fetch my car when i arrived there they said they are waiting for the sensor i should come back later as the mechanic went and fetch it i came back later just to find out that the sensor they are looking for they have not in stock so i have wasted a whole days leave

Category : Motor Industry

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Country : South Africa

I bough some items at pep and paid with my fnb card but they told me it was not taken to pep so it will be refunded back to me within 7 days and I haven't received my money and its been 15 days now and I'm so disappointed with this and that means people must be careful when using their cards at pep.

Category : Financial

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Country : South Africa

GOOD DAY ON THE 07/07/2018 I BOOKED A TRAVELLING TICKET TO AT CHECKERS STORES IN GRAHAMSTOWN TO TRAVEL TO MTHATHA ON THE 9TH JULY AT 19:15. I WAITED TILL 11:PM AT NIGHT FOR THE BUS IT NEVER ARRIVED. I PHONED THEIR CALL CENTRE NUMBER 0861 589 282/ 011 774 3333 THE CALLS WERE DIVERTED AND FORWARDED. I TRIED 011 774 8304/0861 589 282. NO RESPONCE I HAD TO CLIMB ON TO THE NEXT BUS THE MORNING. NO COMMUNICATION WHAT SO EVER FROM THE COMPANY TO TELL US THERE WOULD BE A DELAY. I ONLY FOUND OUT FROM...

Category : Travel & Tourism

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Country : South Africa

hi I have been contacting my current insurer for more than 24hrs now I have been experiencing difficulty with my claim, I recently bought a Hyundai j7 brand new from a Hyundai dealership, my car has been smashed in the passenger window in Pretoria on the 10/07/2018 I reported the case via the police and first for woman same time, I also contacted them yesterday in the morning I spoke to a male assistant named lerato, he told me that I wont be covered cause my policy is not valid due to the...

Category : Insurance

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Country : South Africa

I had a vehicle financed by Nedbank MFC. I paid and finished the vehicle through the recovery department. I had paid in surplus of about R4000. I have been trying to get back the surplus money aid back to me since the 30 May 2018 with no success. I have been sent from pillar to post each time given different numbers and different contact persons.

Category : Financial

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Country : South Africa

I received an sms saying I can do additional card for extended family on my jet account: 6008155055401***. I went to jet Mart Kerk and Eloff street in Johannesburg to do the additional card. After Few week I went to Jet Mart Alexandra to purchase with my main car to find that the main card was blocked. In June I went to Jet Centurion to purchase using the extended card which Charlotte allowed me to buy. Today(12/07/2018) I went back to Jet Centurion to purchase using my extended card, to my...

Category : Retail

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Country : South Africa

Today on the 11-07-2018, i went to Pep store to purchase a Samsung Z2 which was on display at price of R599.00. This Pep store is situated at Kerkstraat 23 in Bronkhorstspruit and their contact details are 013 932 0212. on arrival i pointed out this phone and indicated to the cashier that i want to buy IT for cash. she even indicated to me that i am lucky as it was the only model they were left with. However her colleague, after the said cashier informed her that the last Sumsung Z2 is about...

Category : Retail

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Country : South Africa

I bought a eagle liner ticket from shoprite as my first time to try the carrier, the shoprite lady told me to be there by 15:45 on 10th of June 2018, I got there 15:40, and went straight to the counter, there was long queue and 4 people at the counter 3 ladies and a man but only the man was attending to clients while the ladies busy talk .at exactly what 15:50 we have to jump the line and asked the lady of the bus as we couldn't see any bus at present, I received my shocked when one of the...

Category : Service Stations

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Country : South Africa

Highly dissatisfied and disappointed with the service received at Bradlows/Morkels Pinetown, KZN •In March 2017, I bought the Cambridge three (3) piece lounge suite from Bradlows/Morkels Pinetown, KZN and paid R21 999.95 in cash. It was claimed that they are genuine quality and would last for atleast 5 years (warranty). • Two months down the line the recliner on the three seater was not functional, I logged a call to have them repaired, they were collected and later returned after four...

Category : Home Improvement

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Country : South Africa

I have never scipped a payment for my medical aid as both my husband and myself are not well. We cannoy get acess to our medication as Bonita's have suspended our account I have been battling since 28//6/2018 for someone to phone me they just send no reply emails I am so frustrated and concern as I am cortisone and ant depressive and insulin my husband on anti seizure medication we cant get cause there is just no one that is bothered to contact us on the phone after 12 emails 5 calls still no...

Category : Medical Aid

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Country : South Africa

You guys are bloody useless man!! I have never in my entire life experienced such a shitty service with!! The waiting just to speak to a consultant is ridiculous and when you do finally get through, you are told you called the wrong department?? what fuckery is that??? Yet you guys are quick to threaten listing people with the bureau and debiting people's accounts!! If you are going to outsource some of your services, make sure that you guys keep a streamlined communication with that...

Category : Telecommunications

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Country : South Africa

Medication is delivered to the wrong address and no one wants to take responsibility. No one can commit to a date when it will be collected from the wrong address and delivered to the right address. The patient is running out of medication. I was given the wrong email address when I asked for the managers email address.

Category : Legal

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Country : South Africa

About two weeks ago I purchased cowboy boots from Shoe City in William Moffet. I wore them for the 1st time on Saturday the 7th July 2018. As they are dark navy blue it was difficult for me to see that there was some form of "factory default". The left boot stitching was slightly loose and the right boot look liked it had a "hair line crack" in the centre. I returned the boots to Shoe City in William Moffet for an exchange. Not an exchange, not to have a refund. Not that that...

Category : Retail

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Country : South Africa

We applied for discount to old age releave on 11 April 2018 and still no feedback, or any sign that the appilcation has been granted.

Category : Government

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Country : South Africa

I purchased an Audi A1 out of the box 3 years ago. I rode like a dream for 3 years (50,000 km) and has now developed problems with cooling and exhaust gasses. The dealer Audi Somerset West has not been helpful and has NO parts. Have to order from Germany 21 days ago and still not arrived. Audi SA refuse to escalate problem to higher level. They have only a voice that keeps giving you the run around. Stay away fro Audi Somerset West and Audi SA.Please help! Poor customer relations Audi....

Category : Motor Industry

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Country : South Africa

I use Telkom uncapped ADSL and work from home. On the 20th June at about 06h20 AM my services stopped operating i.e land line and internet access. When I phoned the same day the reference they game me : Ref: 6ARK200618. I phone the same day and was told that there was a cable theft. I phone Telkom every day as I work from home and was told every time that the issue is with the cabling department. I was told to get a drive to the Clear- Water Mall to get a Fix line look-alike as an...

Category : IT

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Country : South Africa

I was booked to travel from Nelspruit to Joburg and was shocked at the service received.Firstly I was called and told that the bus is leaving at 11 instead of 12-10.I made it a point to be in time.We were then told half way along the road to change buses,guess what we about 10 other people standing and waiting for close to two hours cause there was no space available in the other threee busses which the drivers referred us too.After two hours we could eventually get space in another...

Category : Travel & Tourism

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Country : South Africa

I am so disappointed by the way ZEP permit are treated I applied for the permit in Dec surprisingly when I cross the border I am given days who is fault is it for me not to be given my permit if I qualify applied and the home affairs took long to give me my permits I think that's why pple stay without papers bcz its useless u don't know what to do so depressed by this why do they advice to use receipt bcz it doesn't hve any impact and those who are using bribes are making to and...

Category : Government

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Country : South Africa

We rented a property from Huurkor.They did not do a incoming or vacating inspection.We have send numerous e mails to them with no success.We eventually got hold of the owner.After we moved out they refused to pay back the deposit.We went to the Housing Tribunal and a order was made against them to refund the deposit plus interest.They still refused payment.We issued a writ of execution and the Sheriff from Pretoria East walked out of Huurkor offices with a promise they will transfer the...

Category : General

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Country : South Africa

went to buy a dress at the bronkhorspruit branch that does not have a tag, was told to come back the following week because they did not know the price of the dress. Came back following week and was told no one can help, they cannot find price and will not sell me the dress. Called their customer service, was told the store manager will get back to me when she has time and 3 hours later there is still no communication. I would have thought as a customer after being told to wait a week and...

Category : Retail

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Country : South Africa

CHECKERS KYALAMI IS ALWAYS SELLING NOT SO FRESS FAST FOOD EVERY DAY THEIR BACON , VIANNA ,CHICKEN ,CHIPS AND FISH ALL SOUR AND TEAST VERY BAD. VERY RISKING AND GETTING TO HAVE STOMACH RUNNING.

Category : Fast Food

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Country : South Africa

I put Samsung on notice today that I will not be accepting any further attempts to repair my TV. It is very disappointing that it has come to this as I am an avid user of Samsung products throughout my household and my entire family has Samsung phones. I have noticed the same poor screen quality on my Samsung S8 of late as it now too suffers from defects in the screen, but that I will keep as a separate topic to be tackled later. I will list my references below so that it is clear...

Category : Electronics

(0) Replies

Country : South Africa

My debit order for meandyoumobile went trough my bank on 30 June. My phone got cut off on 02 July due to the transaction being declined according to them. trying to get hold of them was a mission since my mails went unanswered until today. the response was normal corporate song and dance with no success in communication or them actually trying to see if there is an issue in their system. getting hold of them now on chat talking to Andrea Maistry, which is also the person that responded to...

Category : Telecommunications

(0) Replies

Country : South Africa

At first our complaint was one of NON-PAYMENT. But, after invoices submitted, emails sent, telephone calls and bad reviews lodged, we received an underpayment from Menlyn Summit Grill and Skybar for meat which they received months ago. This seems to be the trend with them and still our struggle is not over... the owner does not honour his obligations.

Category : Restaurants

(0) Replies

Country : South Africa

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