South Africa Complaints

I insured my brand new Samsung S7 Edge in October 2016 with RISK SLIP (LION OF AFRICA) valued at R17K. The same phone got damage beyond economical repair early January 2019 and the insurance RISK SLIP (LION OF AFRICA) promise to replace my phone if I bring them the salvage to their offices in Sunning hill of which I did drop it off to the claims manager Leseri on the 06th of February 2018 at approximately 11:30am. This lady informed me the replacement value that would be paid to me was R10...

Category : Insurance

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Country : South Africa

I bought a used vehicle from Marx Motors Nelspruit in March 2018. The advert as well as the sale documents stated I bought a Ford Kuga 2.5 Titanium, but I realized it didn't have the features a Titanium should have. In May 2018 I contacted the dealership to inform them that they sold me a Ford Kuga Trend instead of a Titanium. They promised to fix the paperwork, but up to today, after numerous correspondence, I still haven't received a changed contract. Mr. Darrel de Vries from MFC Finance is...

Category : Motor Industry

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Country : South Africa

The regional manager as well as a staff member regularly come to the Phoenix Comunity health center to recite clients from the clinic. To cut a long story short... One of their vehicles were blocking my driveway and my dad had asked them to move it. He needed to be somewhere. The inconvenience delayed him more than 20 minutes. He was then thanked by the "AVON" representative who had told him that " You don't need to be an ass hole about it". My mum and dad have been living here for nearly...

Category : General

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Country : South Africa

Please help me!!! 0619420880 I bought a car month end of August but first week of September started to give me problems, tried to took the car back but dealer refused. I opened the case with Motor Industry Ombudsman of South Africa till today they haven't helped me. Please help me!!!! 02 February 2019 When I took the car for service, it had a problem of jump kicking or kicking(when I reduce speed it pushes itself forward like it kicking). They told me I had...

Category : Motor Industry

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Country : South Africa

I called compuscan today regarding my Absa vehicle account which was paid up on the 8 of February asking them to update my profile as I settled the account in full and all the credit bearue already updated my profile ,I have a paid up letter but refused and said must wait for a month even though I have a paid up letter,and the account is affecting me ,I can't be able to buy a car even though I wanted to close all my accounts and clear my name , please see attached paid up letter I requested...

Category : Financial

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Country : South Africa

I went to a Dischem store on the 14/02/2019 to collect a prescription i was sent to the pharmacist on duty by the name of Elna Jacobs ,at that time the medical aid had not received an update to authorize the prescribed medication, The Pharmacist then suggested that she would send through the prescription to the medical aid and would inform me after a few days on the progress i waited until the 20/02/2019 then decided to go into the store , i was assisted by another pharmacist on duty although...

Category : Retail

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Country : South Africa

My routers and my mq box was struck by lightning. It took Discovery 3 days to get back to me. Now I await delivery of the said goods from IT Insure who promised that they would deliver the goods on Tuesday am after Prince stated that he has not spoken to my wife. To date no goods have been received and when my wife called today to enquire about delivery, she was informed by Mark that they await a router and will only receive it later this afternoon. No extra effort to acquire it and all...

Category : Insurance

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Country : South Africa

WHEN I JOINED FLORA GYM I WAS TOLD THAT I CAN GYM IN SOWETO I EXPLAINED TO THEM THAT I LEAVE IN DOBSONVILLE - I WENT TO DOBSONVILLE ONLY TO FIND OUT THAT THERE NON ONLY ADVERTISING FOR THE COMPANY-I ONLY WENT ONCE THE MONTH OF JAN TO GYM-I WAS PROMISSED THAT SOME ONE WILL CALL ME FOR ASSESSMENT NON DID I WENT THERE TO COMPLAIN IN DEC 2018-NOW I ASKED TO CANCEL I WAS TOLD TO P[AY R1,973.40- KINDLY ASSIST I AM NOT WILLING TO PROCEED WITH THEM

Category : General

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Country : South Africa

I bought a stove alement broke phone manager "bennie is his name" He does'nt do anything and he is very rude. I STILL HAVE WARRANTY.

Category : Electronics

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Country : South Africa

I purchased 3 x 500ml. Lamb curries and a 500ml. Mince curry valued at R397.00 from " Curry Quest " on Saturday 16 February 2019 at approx. 12.30 pm. we had people for supper, when we heated the food it was bubbling and was sour., we had to buy an alternative meal which disappointed us however they are closed on a Sunday so on Monday 18 February 2019 my wife phoned the owner " Vani " and told her the food we purchased was sour and would return it as it was not consumed, Vani refused to...

Category : Restaurants

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Country : South Africa

I have been battling to get expungement finalised for almost a year now with Fresh Law and after R3000 later….sent them a complaint received the following back, waiting a week again, this is the 2nd week with NO feedback on:- From: Lizel Jemies Sent: Friday, 08 February 2019 10:05 AM To: [email protected] Subject: From our CEO: Review Feedback Dear Dorathea Antoinetta, Re: Feedback (Account Number: FSLC17837) I’ve been alerted to the review you left within your member portal...

Category : Scams

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Country : South Africa

Nathan came to our home gave us a quotation and asked for the deposit. Once we had paid him, he never came back to do the work and has not refunded us either.

Category : Building

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Country : South Africa

Nathan came to our home and gave us a quotation. We paid the Deposit that he asked for and he has never been back to do the job and has not refunded our money which he promised to do!!

Category : Building

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Country : South Africa

Left without finishing his job and can't be contacted. Asking around about him, apparently this is what he does,asks for advance payments and then disappears leaving work half done. Rumour has it that he is working in Empangeni,KZN region. Anybody in for building repairs, tiling etc, STAY AWAY, do not employ him...

Category : Building

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Country : South Africa

The poor service at Ramokonipi Police station, I had a breaking in the early hours of yesterday morning around 4:30 to 5 and called the station to report and I was told that police will come for a statement but that never happen so I went to the station and 4 people asked me what happened but none of them helped until I went outside and called the number again where I was told to come to the station to open a case and I told the person on the phone that I am already at the station and only...

Category : Legal

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Country : South Africa

I was offered two ZTE cellphones by MTN and I I agreed but then later realised that they were not smart phones so I went to the nearest MTN store and asked them to cancel the contract before the phones arrived, they said they did but later the phones were delivered to me at work so I took them back to the Store and asked them to cancel the contract again, the consultant that was helping me said I should come the following day for the reference number but I couldn't when I got a chance to go...

Category : Electronics

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Country : South Africa

Beware of a company called OPTIONTOWN....it works with Air Namibia....and other airlines..you pay for upgrades ...but they cancelled my connecting flight and I lost the whole booking . They took the 200 USD I paid and I had to buy a new ticket on a new airline. The internet is full of very disappointed people who lost much money with this company. The customer service is non existent . Call centre in India lies . I made 20 calls and 15 emails and lost almost R10,000 Every Call is recorded...

Category : Air Travel

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Country : South Africa

I have been trying since November 2017 to cancel my services with Telkom and they keep on billing me.We had problems with our ADSL line since September 2017 due to faulty lines. Telkom eventually passed a credit on my account due to the fact that we had no ADSL line. I decided to cancel our ADSL line in November 2017 since they were unable to repair the cables, this I did it in the Telkom Shop at the Springs Mall. I phoned, I emailed, I visited the Telkom shop again within this year and even...

Category : Telecommunications

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Country : South Africa

Bluff Tarmac work is terrible and always promise he wil came but never show up

Category : General

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Country : South Africa

For weeks now internet speed download less than 0.5mbps and upload less than 0.1 mbps. In daily contact with Vodacom in Bloemfontein. Cant do my work or payments. No luck so far. They use same tower as MTN less than 1km away. MNT no problem actually very fast. I have 2 internet contracts with Vodacom

Category : Internet Services

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Country : South Africa

Have asked acorss the provinces in person for updated gps maps for my golf 7 R but not N1 City, Tokai, Umhlanga or VW PE could assist or even get back to me. Most disappointing driving such a car with old maps across provinces. Someone pls help!!!

Category : Motor Industry

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Country : South Africa

i submitted a claim for the repairs to my mags which got damaged hitting a curb trying to avoid an accident.the rim is not on the due to the damage. The unlimited has requested claims, that was insufficient, they requested photos - that was still insufficient, as the rim was not on teh car when i took the picture!! and I only have scratch and dent!! They have given me the run around every time i sent them the quote for teh repair!!! And per the insurance, I could claim up to R3000 per...

Category : Insurance

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Country : South Africa

SlowWay Courier's Booked a delivery from Fastway on 29/01/2019 Called the JHB depot every day from the 04/02/2019 asking for eta Either got cut off / promised a call back from the agent Finally on spoke to a Service delivery manager about the non delivery She promised that she will get the item item delivered to me that day as at 17:30 there was no delivery @ 18H00 got a call from the driver to schedule the delivery. I was already on transit at that point in time....

Category : Courier

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Country : South Africa

We purchased a Diamond television 48inch from HiFi Corporation Mitchells Plain Promenade, 2 year warranty just ended and the screen went blank but the sound was still on. luckily we taken out an extended warranty an took the tv back to store. it went away for 2 weeks and apparently was fixed, we did not get feedback for the store once in that 2 weeks. I called and the repair lady oh your tv is here you can fetch it. 2 weeks later same problem, took it back and dealt with the manager which was...

Category : Electronics

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Country : South Africa

We purchased a Diamond television 48inch from HiFi Corporation Mitchells Plain Promenade, 2 year warranty just ended and the screen went blank but the sound was still on. luckily we taken out an extended warranty an took the tv back to store. it went away for 2 weeks and apparently was fixed, we did not get feedback for the store once in that 2 weeks. I called and the repair lady oh your tv is here you can fetch it. 2 weeks later same problem, took it back and dealt with the manager which was...

Category : Electronics

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Country : South Africa

i gave them phone for repairs,they asked me access fee of R1500.which i paid,after a week they called me to say my phone is ready for deliveries now is taking a month ,ive been waiting for my phone for amonth now

Category : Insurance

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Country : South Africa

I ordered a ladder MAK2001263 from makro on the 5th of feb 2019. On friday the 8th I called in to change the delivery address and the recipients details. I had to call twice, first I spoke to a lady and she assured me the changes is made. I went online to get no changes still the original delivery address. I called again this time speaking to a man. He checked and no the changes was not made he will do it for me. Today wednesday the 13th of feb, checked online no the old delivery...

Category : Building

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Country : South Africa

I have lost my patience with Pharmacy Direct. They have failed to supply my high blood pressure meds for two months because I have a R105.70 outstanding. They forget when I paid in more money in advance an two occasions. It is a give and take situation. I complained via email and the line managers fail to deal with my complaint. The person who dealt with me telephonically needs to get courtesy training in dealing with consumers. On two occasions in 2018 they dispatched medication...

Category : Medical

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Country : South Africa

In September 2018 I applied for a loan as I had unforeseen circumstances happening at that particular time. I applied with a few companies and had success with one of these which are paid up to date. I noticed money being deducted from my account from a source I have never heard before. I disputed this and luckily got my money back, however I started receiving threatening sms's that I will be blacklisted, summons will be issued against me etc. I googled the company (Leagal Lifestyle)...

Category : Loans

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Country : South Africa

Since December 2018 I have been requesting Iemas to cancel my vehicle insurance with them due to high rates/ premiums charged. I was counter quoted but still not satisfied with their inhouse covers. I join another cover, documents were requested by consultants at Iemas for the cancellation process, and they do not request information at once by request BIT BY BIT. I have been going back and forth and now I am paying to vehicle insurance covers for 1 vehicle. how possible is that. as...

Category : Insurance

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Country : South Africa

My wife bought huggies in July 2018 and it was a defective product. BARCODE : 6001019905496. I sent them an email immediately and the defective product was collected 15/07/2018,since then I haven't heard a word from then. I will never recommend anyone to buy products from this manufacturer because their after sales service needs a lot of improvement.

Category : Retail

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Country : South Africa

I am connected by Vodacom Fibre in my Estate, Irene Farm Villages in Centurion and have been without Internet connectivity since Saturday 09th February 2019. I logged a call (082 1904) on Sunday Morning 10th Feb and was told by Clint that they had someone on duty who would look at the issue. Nothing transpired... Contacted them on Monday and Casandra told me the same.... nothing transpired. Followed up yesterday (Tuesday morning) again and was told by Casandra that I had requested in 2017, to...

Category : Telecommunications

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Country : South Africa

Weed Eaters is a company based in Alberton doing Gardening services The old white driver of a white bakkie who wears a large brown cowboy hat , comes weekly into our road and drops off his workers while he waits in the Bakkie for them . While he waits he masturbates in his car while the school kids walk past trying to get them to come over and watch him . Police have been called but they never arrive . Please watch out for this company , i have called the company to tell them and...

Category : Sexual Abuse

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Country : South Africa

A day after my BMW was serviced under Motor Plan, I wanted to transfer my car from my 100% owned company to me personally and BMW insists on an inspection at a charge of R2,400. The original sale agreement is also in my personal name. How absurd? What a rip-off?

Category : Motor Industry

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Country : South Africa

GAME CANAL WALK ,Where do I start, this has been a terrible experience, I have worked in retail and with customers for 14 Years, I have never experience something like this. First It went ok and then nothing but downhill from there. I didn’t have a invoice and they gave me a manual one, wish I praised them as much as they should be. My phone Hauwei P20 LiteLCD started to malfunction to the point where I couldn’t see anything on the screen. I took it in as in my mind this would...

Category : Retail

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Country : South Africa

Well for the New year I got a lawyer to try and get Distinctive Group to fix the mess they built . 3 Walls are badly cracked ( This was only built and completed May 2018 ) Peter Loyd the owner tells me its not his problem ? Get a lawyer he say because he not fixing it ? I am sorry i didnt read here before using him and his useless group beware this nasty little man John

Category : Building

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Country : South Africa

MY NAME IS TITUS ON THE 08/02/2019 AT 19:28:13 I WENT TO THE KFC ON GILLESPIE STREET IN DURBAN. THE ATTENDANT AWONKE , WAS VERY RUDE AND RACISTS BEING THE ONLY INDIAN MALE IN THE STORE THAT I REGULARLY VISIT 3 TIMES A WEEK THIS WAS MY FIRST ENCOUNTER WITH SUCH A RUDE AND RACIST INDIVIDUAL. I ORDERED TWO[2] STREETWIZE MIX AND AFTER WATCHING HIS WAY OF DEALING WITH CUSTOMERS BEFORE ME SO I ASSUMED I TOO WOULD GET THE SAME TREATMENT BUT IT TURNED OUT I WAS WRONG HE FIRSTLY DID NOT GREET ME...

Category : Fast Food

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Country : South Africa

Kereevia Januarie applied to use the Dial-o-Ride services since 2010 already. However she also attended the therapist for an assessment. Between 2010 and 2015 she was placed on a waiting list. She is permanently disabled and cannot make use of public transport as she cannot climb stairs. She is working at the Department of Justice, Bellville Magistrate Office and is staying at 11 Bluebell Village, Bella Donna, Blue Downs. Please assist, as we did a follow up and also received the...

Category : Travel & Tourism

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Country : South Africa

TELKOM THIS IS THE MOST PATHETIC SERVICE PROVIDER THAT YOU CAN GET. WE ASKED OUR FIBER LINE TO BE MOVED AS WE HAVE MOVED 2 KM'S. TELKOM DOES NOT HAVE FIBER IN THE ARE AND WE HAD TO GO THROUGH VUMATEL AS TELKOM WOULD BE THE INTERNET SERVICE PROVIDER. VUMATEL INSTALLED ON THE 8TH OF JANUARY 2019 AND WE IMMEDIATELY GAVE THE VT NUMBER THROUGH TO TELKOM. TODAY IS THE 8TH OF FEBRUARY 2019 AND TELKOM STILL HAVE NOT ACTIVATED THE LINE. EVERYDAY WE PHONE AND THE ONLY ANSWER WE GET IS "SORRY FOR THE...

Category : Internet Services

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Country : South Africa

Re. Excessive kilometer charges ASP…….Tracker record for the time I rented a luxury car (BMW318i) from Cape Town International Airport from 26 January 2019 till 2 February 2019 (total of 8 days) for a week holiday at Paternoster. Firstly, even though the rental fees for 8 days had been paid in full before arrival, I had to wait for 30min, without any explanation, before my keys were given. Secondly, I have been charged for kilometres not done by me. At reception I was, as...

Category : Motor Industry

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Country : South Africa

Rental agreement nr 886427754 Re. Excessive kilometer charges ASP…….Tracker record for the time I rented a luxury car (BMW318i) from Cape Town International Airport from 26 January 2019 till 2 February 2019 (total of 8 days) for a week holiday at Paternoster. Firstly, even though the rental fees for 8 days had been paid in full before arrival, I had to wait for 30min, without any explanation, before my keys were given. Secondly, I have been charged for kilometres not done...

Category : Motor Industry

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Country : South Africa

Good Day, I would like to complain about the response received from Flysafair. I always travel on this airline when visiting my elderly mother (92) in Durban. On Sunday 27 January I was booked on a flight that was due to take off at 5:15pm, after waiting to board we were notified that there was a technical problem with the aircraft and that there was a 30 minute delay. After 30 minutes we were informed by the boarding attendants that the flight was going to be delayed and no time was given at...

Category : Air Travel

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Country : South Africa

In October 2018 my daughter with the name of Nikki Rachael went to the dentist and the dentist submitted invoice to affinity health. The dentist was not paid and I was send invoice to pay. So I phoned affinity 3 to 4 times and ask what's happening and they said there was a problem but will resubmit. Till now nothing and I don't have cash to pay the dentist. I had to take my child of as she turned 18 and she was still covered till end of october 2018. I then got irritated and I canceled mine...

Category : Insurance

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Country : South Africa

atlas finance claims that I have a default against the loan I owe but when I ask for a stamen breakdown to see which payment did I miss, Raymond Kali doesn't wanna respond, he keeps on saying tomorrow, please assist. this is affecting my credit score.

Category : Consultant

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Country : South Africa

The company has an employee by the name of Vusi Mtshali he is an independent contractor as a recruiter, he recruits people using false information of the company promising people general work jobs he also uses Department of Home affairs at edenvale as his pick up spot he hands out flyers to people saying that people are going to get general work positions at the home affairs at edenvale, the guy is using people to distribute those false flyers promising to paying distributers a salary of...

Category : Loans

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Country : South Africa

Advertise all the nice security, but when they broke into my store on 03 January 2019, the couldn't provide any footage. The agree immediately that they will pay all the damages, but now they don't answer any whats-ups or mails. They expect from me to provide receipts for all the stolen goods, but all the receipts were taped inside the boxes. I think the owner must take sort of responsibility, because we flew down to Mossel Bay on 19 Jan 2019 and on 20 Jan 2019 the broke into 5...

Category : Building

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Country : South Africa

I have received a call from Elite mobile to up grade my tablet. When received the computer on 14/1/2019 a Mercer I found that I could not use this as the memory to small, no CD rom or Hard drive. On 15/1/2019 I phoned them and requested to please come and collect the parcel, phoning again this morning the lady by the name of Seandre advised that they will still come and collect. The cooling period expires today on 6/2/2019. The money was deducted from my account of R150.00 as well as the...

Category : Computers

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Country : South Africa

through my policy upgrade, the box fashion sent me a free gift. then they asked numerous times for me to join as a member with a fee that is payable for 3 months then you receive a gift. I said no I cant afford it. but to my disgust they debited my acc on the 1st Feb, when I sent an email to be re-funded, I was told no refund it is a membership fee. this I will not leave, I want my money paid back.

Category : Retail

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Country : South Africa

In December 2015 we purchased a leather recliner recliner lounge suite from CORICRAFT CANAL WALK. In November2018, I contacted Canal walk to notify them of some problems i noticed on the manufacture of the item. I was told that the frame has a 10 year guarantee and that I could lodge a complaint which I did. A person of their staff had come to my home to take some pictures of the problem and I was told to wait for the response. In December I then received an email from Ian Wolmarans(store...

Category : Retail

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Country : South Africa

I HAVE BOUGHT TWO RESTONIC BED ON THE 23 NOVEMBER 2018, PAID CASH. I WAS TOLD I WILL RECIEVE MY BED AFTER TWO WEEKS. TODATE I HAVE NEVER RECIEVED THOSE BED AND THE SHOP SAID THEY DO NOT KNOW WHEN THE BED WILL COME. I TOLD THEM TO GIVE ME ANY RESTONIC BED OF THE SAME SIZE THEY SAID I SHOULD ADD MONEY. MY QUESTION IS THAT WHAT KIND OF THE STORE WILL THEY SELL A PRODUCT THEY DO NOT HAVE AND THEY FAIL TO HAVE AFTER SUCH A LONG TIME.

Category : Retail

(0) Replies

Country : South Africa

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