South Africa Complaints

Hungry Lion at Parow Centre , Parow , western cape advertised Big Bite 2 for R31.90. The advertisement shows possible thight or ? what ever i do want to pay for what i see and i only clearly see thigh ? and most definitely leg.' After paying i received breast and leg and was told that i have choice now between leg and wing (so that thight was wing and leg advertsied ?) or wing and thight, what are they actually selling , the advertisement do not give any options as now explained,this is...

Category : Fast Food

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Country : South Africa

I have submitted my Daughters online registration for grade 8 , 1st day when they open, after they postpone their opening day to another week. Have been trying to call the Dept of Education with no luck of any of my calls being answered or an SMS sent to me about an update of the application. On the Day the application were closing no sms or Email received about the date being extended , I'm so angry and confused about this so called system that was suppose to make our life easy as it is...

Category : Schools

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Country : South Africa

Dstv is the worse and they liar to there customers, I laid a complaint with a team leader two weeks ago in Durban and he promised that he will get back to me two weeks ago , i am still waiting.I called in to the call centre to upfgrade my package to full DSTV ,paid in the money that was quoted to me R300 and odd ,jsut to be disconnected the next weekend , phoned in and ha dto pay another R600 and odd, i asked them to listen to the call when i first paid in teh R300 ON WHAT I WAS ADVISED,they...

Category : Entertainment

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Country : South Africa

I have sold my car to VW Claremont a week ago and paid in the differnce to settle my vehicle with the bank a week ago and they still have not settle my car, so they sitting with my vehicle and my money in there possseion and i am getting nowhere with them, they promise to settle and nothing gets done, what kind of people take your vehicle and your R14000 AND KEEPS IT and nothing gets done. you lave message for senior mamnegment to call you back no response.

Category : Motor Industry

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Country : South Africa

AM Lebogang residing at elsburg I have a problem with municipality the take electricity the don't even warn us why the take it last week thurday we where not having electricity since from thurday it only came back sunday no one bored to tell us was is happening and worse part our kid a writing exam if we don't pay there are the first people to switch the lights we I tired of this please fix this problem and learn to communicate at the end of the day we pay our

Category : Municipal

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Country : South Africa

Hi, my name is Sandile Ndlangamandla, I've got a problem with Vodacom, earlier in July, I have applied for the new phone through Business deal and I never got feedback up to date, Contact person,[email protected]> and ref: 1RAI-2HBAJO Please contact me for further information at [email protected], 073 3812932 and need answers before end of the day tomorrow, 18/11/2019 as my number was already ported from MTN to Vodacom

Category : Telecommunications

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Country : South Africa

I am a person with disability therefore cannot always get to where I want because of barriers. On 15 Nov 2019 I ask my wife to buy me cellphone from pep cell. It should have Dual Sim and SD card capabilities. Mrs Georgina Mofokeng who is the 2IC at that store sold her a phone which can only take two of the mentioned card at a time. The phone name is Stylo V5 and cost R599.00. On the phone box its written like all other phones that it has dual sim capabilities as well as SD card (see photos)....

Category : IT

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Country : South Africa

I would like to complain about CSI Rental Agent Thatch Hill Estate Olievenhoutbosch Tshwane. I have been staying/renting the house since 2014 and I haven't paid for the current month of November 2019, for some reason and ensured that the settlement was going to be done within the month. ANGELINE ROETS called on Friday 15th told me to move out by Sunday the 17th and my information will be sent for black listing. I have been verbally and physically abused with the shouting and screaming over...

Category : Property

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Country : South Africa

I have repeatedly requested Absa to email my monthly statements, but like a game of tennis, they heave repeatedly emailed back , giving a case number, and that a Consultant will call me back. I repeatedly tell them I just want a monthly statement . Mr ABSA, , read your flippin ails, just email the monthly statement!!

Category : Credit Cards

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Country : South Africa

This afternoon I went to Jet Bayside to exchange an item which I bought at the same shop a few weeks back , because apparently that's the only shop that stocks a certain brand/designer. When I approached the teller , strike 1 - NANCY TISO came to overhear what I was telling the teller helping me , then she was mumbling and giving me weird looks so I ignored it. The cashier that was assisting me , after she had done her enquiry she did not even bother to inform me she went straight to the...

Category : Retail

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Country : South Africa

Getruida Van Der Westhuizen 13:08 (3 minutes ago) to shakir.achmat Good Day Trust you are well My name is Gertruida I applied by you guys last month and in the beginning it was told certain days then after that certain it was told only 21 working days and then i asked them any news yet and the lady told me it is still 21 working days this is very frustrating and i am not happy as i need to follow up the whole time of what is happening with the...

Category : Colleges

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Country : South Africa

I am so unhappy with the service and the cars I've been driving. it is one problem after the other. My problem is you guys keep on fixing how many times must a new car be fixed. I changed my previous polo for the new polo because of the problems it gave me and the constant fixing. The new polo is a bigger piece of rubbish with endless issues. Can you just take your car please I'm not interested in anymore fixing I had enough. this is what I've been experiencing -wind sound problem -the...

Category : Motor Industry

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Country : South Africa

Nedbank loans department ignorance to assist in a very urgent and sensitive matter that has been on going for 4 years. our despirate request for assistance to obtain a letter from the bank who is the bond holder for a consent letter towards the rezoning of a property that has been devoloped for business but the rezoning process is on hold due to the bank's delaying process and ignorance to assist in the expected letter.

Category : Property

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Country : South Africa

I bought a phone it gave me problem now is three months no one wants to take responsibility to pay me back since thy cannot fix the phone

Category : Electronics

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Country : South Africa

waybill ref. 009938534335 for 5 parcels to be delivered in Mbazwana, Mhlabuyalingana. one parcel was delivered on the 23 October 2019. the second parcel (3 boxes) was delivered on the 28 October 2019. the last item is still outstanding to be delivered. I tried to call skynet in Richardsbay making a follow up and there is no clear answer on the outstanding parcel. the skynet office has the record that says all items were delivered. the driver, Musa Myeni says he did inform his office about...

Category : General

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Country : South Africa

RETURN 300715233 | ORDER 204987681 I requested a return on 04/11/19 for collection on Wednesday (6-11-2019) and today is the 13th of Nov 2019 and no one has picked up my parcel nor contacted me to arrange a pick up. On 7/11/2019 I emailed customer support and was told by Zodwa Nyanda it takes 2-4 working days for the couriers to come and collect the items. 11/11/2019 I lodged a complaint with Zando that I am yet to receive feedback on. 12/11/2019 I called the customer support telephone...

Category : Retail

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Country : South Africa

Bought a device at Vodacom 2 months ago, I was asked by the consultant if I would like insurance my reply was yes. Consultant allow me sign up without out explaining the policies of the insurance. On Saturday 09.11.2019 I when to put in a claim due to the device got stolen. I was then told about excesses fee of 15% which I was not aware of and I feel that bad communication regarding the fee. Today 11.11.2019 I went and the device was approved at the claims department still having a dispute of...

Category : Telecommunications

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Country : South Africa

Shockingly poor service received from Renew IT Rivonia. Poor customer service cascades from the management levels to the junior staff. I was appalled by the dishonesty, lack of accountability and lack of responsiveness. The Company values seem centred around empty promises.

Category : Motor Industry

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Country : South Africa

Disgusting and unprofessional Service from Makro Online I ordered and paid with Makro Online for a Univa 201L Metallic fridge on 2019/10/31 as my defy fridge had given in I telephoned the call centre on 0860 600 999 on Saturday 2019-11-02 to find out if the fridge had been handed to the courier as the order had been packed on the same day. I explained to the lady that it was urgent as I did not have a working fridge and that is why I ordered it urgently online. She said she would...

Category : Retail

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Country : South Africa

good day is there someone can assist Katlehong we only have two train every day we are late can somebody intervene on this because management at Germiston they just don't care about Katlehong commuters

Category : Service Stations

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Country : South Africa

I would like to log a complaint about the service I've been receiving from Telkom Mobile. Every single moth I have to fight with them regarding my account payment which I do via EFT. I don't have a debit order as I pay via EFT. Last month the listed me with the Credit Bureau as according to them my account was not paid. I went to my bank got back dated bank statement up till November 2018 and mailed them my payment history, yet low and behold I get a SMS this month that I have to pay penalty...

Category : Telecommunications

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Country : South Africa

I flished my phone by mistake and some apps were refusing to open as they were greyed out. I went to iStore Mall of Africa as I live nearby. as I walked in a Sales Assistance helped me and I explained I need to see someone to help me with my phone, she said said in future I wouldn't need to come to the store as I can just restart my phone I explained to her that I had tried that but said I need to press both the lower and upper volume buttons on the side and a restart button. my phone...

Category : Telecommunications

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Country : South Africa

GOOD DAY MY SIM 0835065075 MTN NO WAS BLOCKED THREE MONTHS AGO,AND PHONED MTN FOR A SIM SWAP ONLY TO FIND OUT I HAVE A R50 MONTHLY AIRTIME CONTRACT WITH RMCS AND I REQUEST THEM TO CANCEL CONTRACT AND CHANGE IT TO A PREPAID,WITHOUT ANY SUCCESS AN HAS MORE THAN 20 REFERENCES BUT DIDN'T GET ANY HELP.ALL MY BUSINESSES ARE CONNECTED TO THAT NO AND I'M REALLY STRUGGLING,PLEASE IS THERE ANY ASSISTANCE,

Category : General

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Country : South Africa

Hello Peter, I usually don't complain but I think this time I needed to as something didn't make sense. I did a sim swap at MTN key west shopping Centre and was told the sim will be active within 12 hour. I actually waited over a day to try and see if the sim was active, only to realize that the sim was not active. I Then phoned the customer care line to find out what might be the problem. I Spoke to the service consultant by the name Sizwe and explained the problem I am having. He...

Category : Telecommunications

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Country : South Africa

On the 23 Nov 18 @ 12.18pm I bought the 50" Smart HD television (Aim) on a black Friday special for an amount of R3999 slip no *052820 3325 1011132 15) On the 19 October 2019 i took the tv in for repairs.a gentlemen with the name Justin helped me he took the TV and said he will book the TV in, but he cant give me any paper work to say that the tv is booked in as his manager is only coming to work on Monday.He said that the tv will be going in on Monday the 21 October 2019. He said they will...

Category : General

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Country : South Africa

The loved one who passed away is Jo-anne Christine Hill. She passed away on 2019-10-08. All normal Insurers ensure payment of a funeral claim is done within 48 hrs of receiving the claim. This claim with all the forms were submitted to the unlimited on 16/10/2019. Since then the one excuse after the other why the claim is not paid.THIS IS NOW 4 NOVEMBER 2019 AND THE CLAIM HAS NOT BEEN PAID. The family can not put their loved one to rest and can not get closure. This IS SHOCKING! PEOPLE MUST...

Category : Life Insurance

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Country : South Africa

I from Maponya mall african bank the guy with no name tag showing he's rude firstly he close the door 12:45, secondly I must be the one listening to him we where 3 customers not being help he told the first lady he's won't be able to assist and he told me come back Sunday it means I must use another money for taxi far of which I want money can a regional manager call me to apologize my no 0737856309

Category : Loans

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Country : South Africa

I bought a phone at Pep Cell Kwamashu (Station) on Wednesday the 30th October 2019. When I got home I discovered that one of the buttons does not work, I can't read my messages because of that button. I returned to Pep on the 1st of November to exchange it, the cashier Nhlakanipho and Manager Ntombi blatantly refused my request. Saying according to them the phone is not faulty, that is how it is. I left the store without being helped. That store is being run by fraudsters!

Category : Retail

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Country : South Africa

I bought a DSTV at Pep 0349 Piet Retief, I paid R650 and they directed me to someone I don't know to do the installations and then he(the guy who install) told me that he will come to me before the end of yesterday but I waited up until today midday, I didn't have his phone number so I had to take a tax back to town and I found this guy then he promised to come before the end of today so I took his phone number. Time went by then I phoned him he didn't pick up for several times then I had to...

Category : STOP CORRUPTION

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Country : South Africa

Please teach the two officials - with glasses and artificial dreads how to deal with customers they were rude, slow and undermine people....I went there to take a funeral cover but those ladies were so rude and failed to answer some of my questions

Category : Insurance

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Country : South Africa

THIS IS THE BIGGEST SCAM EVER BY WHITE PEOPLE(FOREIGNERS) I took a loan of 29000.00 against my car in March 2019. I paid the first renewal fee which was R9000.00. I requested to settle my car. I took my car in, to their premises in Honeydew to demonstrate that I was committed to pay my loan back. The manager Mike promised me that he will not let anything happen to my car. I was supposed to pay my last amount on the 27 June 2019. Due to an internal issue in my company, Transnet Group...

Category : Scams

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Country : South Africa

In May 2019 I purchased 2 x Explora 3 DStv decoders for R139pm. Or that is what I thought due to their misleading advertising. On the 29 June 2019 I was debited for R139 x 2 = R278. I spoke to one of the sales personnel on the phone a cancelled the contract with them, citing misleading advertising on their part. The person said that the sale will be cancelled and that my monies paid would be refunded after RAM has collected the said items. RAM subsequently collected the items on 27...

Category : Electronics

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Country : South Africa

I upgraded my contract which I was paying R589.12 to data of R199.00 and R125 airtime for my other line and was excepted to pay Vodacom R1339.79 I have been trying to resolve this since last month and it has not been resolved I feel this is daylight robbery.

Category : Telecommunications

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Country : South Africa

FLIOGHT MN512 FROM Durban to Lanseria on Friday the 25th of October 2019 was scheduled to leave at 19.45 and was delayed due to no reason what so ever and in this time, people was given notifications of the flight being delayed for 15 min, and then another 45 min and then it went to only depart at 11.30 pm. After already being angry and frustrated with this delays , kids and old people were not assisted to make the waiting time easier but instead was shouted to by the Kulula staff that was...

Category : Air Travel

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Country : South Africa

EcoSport bought 2.12.2015.Has had engine replaced three times, plus two catalytic converters. I refuse to accept this car, as I do not feel safe with it regularly breaking down. I have lodged two complaints with Ford SA, Customer Service, receiving no resolution. The dealer, Bright Ford Hermanus,seems unwilling to replace this vehicle. Warranty claims adding up to R370,000, prior to latest engine replacement. The onus is on Ford SA to replace my vehicle. Currently I have refused to...

Category : Motor Industry

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Country : South Africa

I took out a loan with Capitec bank in 2016 I got retrenched and handed in my retrenchment letter to settle my dep't which I had had the retrenchment policy with them. In 2019 I applied for a loan and the outcome was they can never give me a loan with them again Capitec bank because of the dep't they had to clear it was not my fault I got retrenched I got a good job good money and Capitec just refused to help me I bank with them for a very long time I just thing it is very unpeopled not to...

Category : Loans

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Country : South Africa

Was at KFC wmto buy soft serve while on the que wanted to use rest room but the guy working there refused to open the door demanded a slip to my surprise the girl after me was let in and paid R2.50 and let in while I was waiting on the que before I could get in. No toilet paper what is the money for and they take money for charity without asking us. Thanks Mrs T. Mabena

Category : Fast Food

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Country : South Africa

Hi,I bought a Do fit GPS sports watch in march 2019 from cape union mart. The glass broke however the watch still works. I gave it in at cape union mart on 6 October 2019,went there 3 times only to discover they have never sent it for quote on repairs. on the 26 October 2019, I got e-mail from them, explaining the watch was send in to get a quote for replacement on the broken glass. The next day they phone me to inform me the glass can not be repaired/replaced, even if I am willing to pay for...

Category : Retail

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Country : South Africa

ON AIR BIG LIARS AND CHEATS.THEY PROMISED ME THAT THEY ARE WORKING WITH MULTICHOICE DSTV. I HAD A DSTV COMPACT AND THEY OFFERED ME THE EXPOLRA AT THE AMOUNT OF R280 MONTH FOR 24 MONTHS. THEY SAID MY NORMAL SUBSCRIPTION WILL STOP FOR YEARS AND I'LL ONLY PAY R240 PER MONTH. GUESS WHAT I NOW PAY R551 TO MULTICHOICE AND R240 TO THEM (ON AIR) PLUS R99 SHOWMAX. THIS PEOPLE ARE REAL CHEATS. BE CAREFUL OF THEIR SMOTH TALKING AGENTS. THEY ARE BIG LIARS MAKING PROMISES UNDER FALSE PRETENCIES. DINGAAN...

Category : Satellite Services

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Country : South Africa

I had a car accident in the 29th of September I called the insurance to be assured to tow the car. I was told they cannot pick up any information with them. I do not have an insurance with them. I was sent to different departments, till someone said they’ll have a look on Monday and they’ll tow my car . If I don’t have insurance they I’ll have to pay the tower, if I do then I am covered. Following day on the 30th I submitted my insurance claim as now they were able to find my profile....

Category : Insurance

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Country : South Africa

Be wary of Power Africa's promotions on Groot FM and other platform for Solar power hybrid power saving packages. Following a promotion on TV I installed a green package system for R107,000 and since commissioning in May 2019 had nothing but trouble. This company uses various contractors for the installations, their coordination and reaction time on breakdowns/failures pathetic and they don't deliver what they promise. 2 Inverters (Mercer!) further in 5 Months and with a non operating system...

Category : Building

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Country : South Africa

Hi Walking in at Rage Campus Square on the 24-10-2019 the staff sits and comments on clients at come in and they flirt with men on the floor no reason to shop there (an unwelcome feeling)they rather worried what you eating like i am going to dirty the clothes or shoes, I can rather go to rage southgate better service there more friendly staff willing to assist anytime. Unhappy Client :(

Category : Retail

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Country : South Africa

How can you guys not supply prove of payment documentation for your customers.I am tired off begging them for this information every year.

Category : Insurance

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Country : South Africa

good day I bought a2018 Renault step way from Renault east rand on Tuesday 15oct2019 ,and I decided to drive it work on Thursday 17oct2019 ,on my way back the car started coming smoke o the bonnet and shut down, I was pushed on the side by good Samaritans and I called the tow truck to come fetch the car, to my surprise I was never offered an alternative transport as it was late and I had to wait for the tow truck, I tried calling the dealer to ask them to please change the car for me as I...

Category : Motor Industry

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Country : South Africa

ON THE 01/06/19 I BOUGHT MATERIAL FROM BIG SKY AND ASKED FOR IT TO BE DELEVERED SOMETIME IN SEPTEMBER.eND OF AUGUST I DID GO TO BIG SKY TO REQUEST THEM TO DELIVER MY MATERIAL WHICH IT HAPPENED AND ASKED THEM TO CHANGE THE 12M PLASTER SAND TO CEMENT,AS I WAS TOLD BY MY BUILDER THAT THEIR PLASTER SAND IS NOT GOOD WHICH IT WAS DONE.I HAD 2 INVOICES WITH 2X 6M OF PLASTERING SAND WHICH EQUALS TO 36X2 AND THAT EQUALS TO 72 BAGS OF CEMENT.BUT I ONLY GOT 36 BAGS OF CEMENT AND THE OTHER 36 BAGS IT IS...

Category : Building

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Country : South Africa

the kid was mugged his iphone cellphone on his way going to school

Category : Insurance

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Country : South Africa

Hi my dad had a contract with Vodacom for the past 45 years he sadley past away on the 23rd of August this year 1st I had to pay R1260 on my dads account to cancel it n have the phones converted to prepaid. Further more only to be told I had to pay a extra R280 which I did called and emailed their legal department and up till now no response from them. they eventually opened the phone lines and I thought ok now account is paid up I don't have to worry only today to have my phone suspended yet...

Category : Telecommunications

(1) Replies

Country : South Africa

Morning All and Gordon Nathaniel Still waiting for your feedback on this questions and need all answers writing please?? Will go to social media and Hello Peter for answers today!!!! From: Arnold van Niekek Sent: Monday, 14 October 2019 15:43 To: Gordon, Nathaniel (N.) ; Ordcrc, F (F.) ; Suleman, Sumaiya (S.) Cc: "'[email protected]:'"@telkomsa.net; [email protected]; 'Arnold van Niekerk'...

Category : Motor Industry

(0) Replies

Country : South Africa

13/10/2019 Ref: EDRF-191012-5361405 To whom it may Concern, With regards to an SMS received today, Sunday 13/10/2019 informing me that a refund on my recent Airtime inquiry with EDCON has been declined due to some call recording that makes the sale valid is not true and I do not accept it. At no time in the past nine months since I have been paying for a service I knew nothing about have I given anyone authority to deduct or charge me for a service that I had no need of, or for that...

Category : Scams

(0) Replies

Country : South Africa

Complaint for Order Number: C3673962 and C3679163. On Sat 12th Oct 2019, I went into the builders warehouse store in Rivonia, made an order for a number of curtain rods and blinds that I needed for a project I had planned for today 19th Oct 2019 @ 10H00. The order was for the sum of R4750.00 and one of the assistants on the floor was so eager to get the order completed and done, that he failed to add my mobile number to the invoice and rather remembered and elected to do so via pen on...

Category : Building

(0) Replies

Country : South Africa