South Africa Complaints

At first our complaint was one of NON-PAYMENT. But, after invoices submitted, emails sent, telephone calls and bad reviews lodged, we received an underpayment from Menlyn Summit Grill and Skybar for meat which they received months ago. This seems to be the trend with them and still our struggle is not over... the owner does not honour his obligations.

Category : Restaurants

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Country : South Africa

Am one of the client that was assisting the arrangement of my late sister funeral Jk Ratshilengo (7006281064089).after submitting the needed document,I was instructed to collect the vehicle on Friday the 29 at Louis trichardt Avis on behalf of the family.i went to Avis but there was no such arrangement from workers life.we call for almost the whole day without any assistance except that they will call me back,on which never happen.lady by the name of Catherine I've spoke to her for more than...

Category : General

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Country : South Africa

On the 07 May 2018 my vehicle tracking unit contract with Chase Tracking was cancelled due to the unit no longer communicating. There is a strong possibility that all along I have been paying for a unit that was dysfunctional. I was promised that the debit order due on the 15th May 2018 was cancelled and it will not go through as usual. Contrary to their promise the debit order was processed. I have been trying to get my refund from Chase ever since without any joy. They keep on promising...

Category : Financial

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Country : South Africa

Do you need Loan to expand business? Do you need a LOAN to refinance your home? Do you need LOAN to pay Medical bills? Do you need a LOAN for agricultural purpose? In need LOAN to settle urgent debts? Loans from R50,000 - R10,000,000 00.If you are interested in getting a loan, contact us now: [email protected]

Category : Loans

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Country : South Africa

Due to the fact that we do not qualify for RDP house neither house Loan through the bank we had try and find a plot to buy with Sol Plaatje Municipality as they had ask us to go and identify such plot.After we had identify the plot they told us to write a letter to Sol Plaatje about that land and the lady at Sol Plaatje Municipality gave us the plot number which we need to write the letter about. later on we found out that it was not the plot in Choeu Street but the plot in Matanzima Street...

Category : Building

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Country : South Africa

Nedbank does not value their clients and they are not honest. We wish to lodge a complaint against Nedbank Ms HN Mayaba claimed for damages to her property after the storm which happened last year in Soweto. a contractor was sent to view the damages and later a gentlemen was also sent by Nedbank to verify the extent of damages. The second gentlemen could not climb on top of the roof as a result he called a boy from next door and asked him to assist by checking on the roof for him.The boy did...

Category : Loans

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Country : South Africa

I was home alone with my fussy son and I decided to buy KFC for dinner since my wife was working night, I bought streetwise two with chips for me and streetwise one with pap for him as he loves pap. I got my order and went home, as I opened it There was no gravy to be found and now I was stranded, tried to google KFC’s contacts and there were nowhere to be found. KFC made me and my son fight that day and I was frustrated and KFC owes me.

Category : Fast Food

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Country : South Africa

Definitely not the service that I was expecting when I was referred to them. Fantastic marketing and grandiose promises, but oh how was I fooled!Be wary! To my opinion EXTREMELY UNETHICAL practice for monetary gain and absolute disregard of my enquiries for feedback when I spoke to them. Overcharges. My matters were not treated with any urgency and were unreasonably delayed due to RUDE, INCOMPETENT support staff with no legal knowledge or even the simple ability to spell correctly -...

Category : Legal

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Country : South Africa

Greetings kindly assists i have been trying to get assistance regarding the incident that occurred on Sunday 1 July 2018, I paid the requested amount and driver told the passenger that i was with in my absence another R30:00 on top of what was given to him. i regard this as dishonesty and really not professional.I did try to contact the driver on the day in question he did not reply but two days after he text me disputing everything.

Category : Travel & Tourism

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Country : South Africa

Good Day, I poured a petrol at Engine Midrand Central on the 24th of May for an amount of R400.00. On the 28th of May when I started the car the whole car shaked BMW towed the car and on the 29th they told that the petrol in my car was contaminated, when I made the garage own Jabu Ndlovu aware of the inceident he said he doesnt have 95 his waiting for the truck he will test the tank then and send me pictures and he never did that.I had to follow up with him every week I sent him the slip,...

Category : Service Stations

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Country : South Africa

I contracted Mervin's Décor to reupholster my lounge suite. I was shown swatches and chose a dark grey almost charcoal colour. the price was good and all went well, I paid the 50% deposit that was required. they collected the suite. Estimated completion time 10 days. Unfortunately this was not the case however it was not a problem. The suite arrived in a different fabric and was then informed that it was an old swatch I selected from and that it was a same fabric but different dye lot....

Category : General

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Country : South Africa

Hello Peter. On the 14/06/2018 I cancelled my vehicle insurance with Oakhurst after which the consultant Vitoria Klaste sent me cancellation letters. Two days later on the 16/06/2018 an amount of R1 903,54 was taken from my bank account after cancelling the policy. I sent Victoria Klasten, the consultant a copy of my bank statement reflection the deduction as per her request but she has not responded to date about the matter. Today on the 04/07/2018 another installment of R1 53.84...

Category : Insurance

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Country : South Africa

Good day Im so disappointed in MTN, after dozens of telephone calls and visits to SSW mall MTN shop, I’m still NOWHERE!!! My contract cell number 0787040944, and 2 additional number on my contact: 0733859883 0837189572 Please assist me with the following cancelations of 3 modems/routers? and 3 sim cards 784237402 718752715 605187437 I was call by Mtn Direct last year and was told that I can add a line free of charge on my account. It must only be activated after I received...

Category : Telecommunications

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Country : South Africa

My Good day Im so disappointed in MTN, after dozens of telephone calls and visits to SSW mall MTN shop, I’m still NOWHERE!!! My contract cell number 0787040944, and 2 additional number on my contact: 0733859883 0837189572 Please assist me with the following cancelations of 3 modems/routers? and 3 sim cards 784237402 718752715 605187437 I was call by Mtn Direct last year and was told that I can add a line free of charge on my account. It must only be activated after I...

Category : Telecommunications

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Country : South Africa

My mother passed on last February we got the money this year February but not what my mom left for us it was short and when we called the call centre they said gepf does second payment but now they telling us they is no money please help [email protected]

Category : Insurance

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Country : South Africa

I settled my account with Edgars and I asked for a statement only to find that I have been wrongfully charged since 2014 for an airtime that I've never received. I then ask for a way forward on how to fix this mess as this money is accumulating and I don't know anything about it. Pontsho Motsegoa told me straight that they don't know who the company is and they can't assist . I advised her that I am going to take this further as I am not happy with this and I'd like to see the agreement that...

Category : Retail

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Country : South Africa

I have applied for an expungement in March 2018,up to date,today is the 2nd July 2018 im still waiting for my Record to be expunged as i am applying for positions overseas,i finish pay them the amount requested,cash and everytime,i need feedback i am reverted to a Mieshkah Levy,more like a recording,this person will tell you about 6-12weeks story repetitively,then,continuously demand more money,emails and followups only talk about money but i have received nothing from freshstartlawcentre...

Category : Legal

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Country : South Africa

On the 14/06/18 I took a greyhound bus to Johannesburg and the service that i got from there it was terrible. The bus had a broken aircondiction and the water was licking, it came under our seats and I didn't notice it after I had my socks wet.when I checked my backpack it all wet including my documents that were inside. When I told the lady from greyhound she told me that she can't do anything with a broken air condition. She had an attitude towards the customers. Secondly on the 19/06/18 I...

Category : Travel & Tourism

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Country : South Africa

I took a contract with On Ait TV and was promised as part of the deal an installer would be sent. The units were delivered, but no installer ever came despite several follow-ups and promises. I continued to pay the bill for a while hoping that at some point an installer would be sent until I phoned them and told them I would stop paying and was cancelling the contract. They said they would send a courier to collect their stuff and they again never sent anyone. Some time letter I started...

Category : Satellite Services

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Country : South Africa

I took a contract with one of your sales persons about a year ago. Although units were delivered to my house the promised installer never came. I followed up on several occasions, and was promised it would be resolved but no one came to install. I continued to pay the bill hoping that at some point an installer would be sent. I eventually notified your consultant that I would instead take a different deal if an installer was not sent as promised. The unit was never used and is still in its...

Category : Satellite Services

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Country : South Africa

I requested an Uber ride on the 28th using my debit card, instead another person my ride and an amount R528.24 was deducted off my account. I wouldn't have had a problem had it been cash because the rider would have paid for themselves The driver was supposed to ask the person/people who were riding if they are the ones who requested. I am familiar with the uber app, had I requested for someone else I would have done so I was left stranded as I was preparing myself to go take my ride,...

Category : Motor Industry

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Country : South Africa

Bad service from amp only late 5min they leave u and they dnt even call their client an rob you all ur money no refund they will tell you after an hour your ticket expired.Their stuff is so unprofessional,if I see me in that bus again I dnt care even if it's cheaper.

Category : Travel & Tourism

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Country : South Africa

I’M REALLY DISSAPOINTED WITH VODACOM.THEY JUST RUINED MY LIFE SOMETIME AGO SOMEONE OPENED THE CONTRACT USING MY DETAILS THE ACCOUNT WAS OPENED WITHOUT THEM VERIFYING IF IT WAS ME WHO OPENED THE ACCOUNT.I HAD TO TAKE A DAY OFF FROM WORK TO GO MAKE AN AFFIDAVIT AND SENT A CERTIFIED COPY OF MY ID BOOK I THEN PHONED THEY SAID FORENSIC WAS BUSY INVESTIGATING THE MATTER BUT THEY SAID THEY COULD SEE I DID NOT OPEN THE ACCOUNT NOW I SOLD MY HOUSE I’m TRYING TO BUY ANOTHER ONE THE BANK IS...

Category : Telecommunications

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Country : South Africa

We submitted an application for a debt consolidation loan to Old Mutual. First they gave us a run around because the statement must be in my husband's name (we have a joint account) and after we did that they came back to tell us the loan was declined as they do not do one accounts / joint accounts. What stupid reason is that if it is a normal transactional account where both our salaries are going in diligently every month. We even presented 5 months bank statements. My husband...

Category : Loans

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Country : South Africa

MOTOR VEHICLE CLAIM WAS LOGGED ON THE 11/6/2018 FROM THEN UNTIL NOW I HAVE HAD NO CORRESPONDENCE REGARDING THE PROGRESS WHAT IS HAPPENING EVERY TIME I CONTACT THEM THEY ARE STILL BUSY WITH IT I AM HIGHLY DISAPPOINTED IN THE TYPE OF SERVICE THEY ARE GIVING AND I NEED FOR THIS CLAIM TO BE SORTED OUT asap

Category : Insurance

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Country : South Africa

The Pep Store in Sterkspruit deducted R1200 in my grandmother's SASSA card in the beginning of Feb. When she asked for help at the store from the manager, she was told to do a statement from SASSA to show proof. When she got there the statement revealed that on the 31st Dec she was credited that same amount from Pep into her SASSA card. She never received that amount during time and she was shocked when it was deducted from her. Her question is how did they access her SASSA details for them...

Category : Financial

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Country : South Africa

The Pep Store in Sterkspruit deducted R1200 in my grandmother's SASSA card in the beginning of Feb. When she asked for help at the store from the manager, she was told to do a statement from SASSA to show proof. When she got there the statement revealed that on the 31st Dec she was credited that same amount from Pep into her SASSA card. She never received that amount during time and she was shocked when it was deducted from her. Her question is how did they access her SASSA details for them...

Category : Financial

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Country : South Africa

Real Pro agency Sally Steyn and owner of the house Mr Botha rented a place Enkwalini nr 10 Glen Street Krugersdorp. The pipes leaked were blocked especially the toeilet's - it was lifting through the pipes outside. They cancelled our contract and we had to move out because they cancelled the contract. 15June 2018 we were out of the house - never got a statement or invoice and got charge for all maintenances including a stove that tripped. Most things we had to fix our selves. No I have...

Category : Building

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Country : South Africa

My name is Tiffany Phakathi. I forwarded a claim on the 12th of JUNE 2018 for a lost cell cell phone via Edgars, who I bought the cell phone from and insured by Finrite. I didn't receive any feedback till I filed a complaint with the retail store and 4 days later i got a call from a Person by the name of Susan Seti who told me my claim was approved on the 13th of June and I should make payment for my excess which I did within 4 hours of receiving the call and I forwarded the proof of payment...

Category : Insurance

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Country : South Africa

Telephone: 084 516 5683 Enquiries: Me J.D. Hartzenberg Good Day Hereby I would like to share my frustration with regards to MEDICALL HEALTH medical aid. Membership no 15MED0415329. I took out medical cover for my daughter and her two children at CARE CROSS that changed to MEDICALL HEALTH, On 11/08/2016 my granddaughter Shene went in for surgery to remove her tonsils. Due to the fact that she was only 3 years old, we applied for pre-autorisation to do dental procedures as...

Category : Medical Aid

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Country : South Africa

applied for a new cheque card received SMS's that card arrived , on day of collection was given a number stating that the estimated wating time will be 30minutes after one hour wsa told that the incoorrect number was issued another number got issued and the waiting period is now an additional fourty four minutes. the attitude of the person in the reception was that it is one of those things ans she is sorry , not even eager to get me assistance.

Category : Banking

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Country : South Africa

At 12h44 I and my colleague bought 21 pieces of chicken and 2 large chips from Pamella a cashier. She served us the cashier and we get our order early. As we left KFC their bag get broken and the bucket fell on the ground with some pieces and the chips. As it happened in front of the shop we took it back hoping that they will change but Storm and Louisa said they wont do that because it is our responsibility. My understanding they were suppose to change it because we were carrying with their...

Category : Fast Food

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Country : South Africa

I moved in to a complex which is being rented by Hacourts Olympics every since i moved in i never not even once did i receive my invoice at the end of the month, so i paid using the banking details received from my agent (stephen) I moved to this complex in February, i was told my rent is R5500 exc water and Electricity so i have been paying every month over R6000 so last month cos i have not received my invoice i paid exactly 5500, Im telling you I have been received calls and threatening...

Category : Building

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Country : South Africa

I was at the Batch to withdraw my winnings,being a client for over 3yrs..The lady who was assisting gave me an attitude...and told me I cant withdraw the cash i need..Asked her the reasons since i know very well that the maximum is 10k below that amount you can withdraw,she told me No,,why cant you do an EFt...and I asked her again that as a client /customer I have a rights to get cash at the branch or do an EFT and right now it urgent since i need the money Now..she told me No The Branch...

Category : Entertainment

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Country : South Africa

I had transferred money into wrong account and then I was advised by service admin that I need to call the person whom I transfer the money to so that he can confirm that he doesn't know the amount he received since the contact they had on the system it's not active,I tried by all means that I get the details of the person while they were doing nothing to assist luckily I did get hold of him and he called them but they just said he must visit nearest branch they cannot assist.am so...

Category : Banking

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Country : South Africa

It is embarrasing try to get hold of putco just to find out what time your busses travel from Klipspruit-West to Fourways. Your switchboard gives me number to has been engaged for 5 days already. I got the persaons name in nancefiels Imile Ntambani 082 295 8979 and he is just ignoring my calls. This is the numbers that i have been receiving from PUTCO. 011 945-1044, 010 003-6538, 010 003-5439, 010 003 3889.

Category : General

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Country : South Africa

I gave these people R21509.75 in November 2000. Payout in January 2018 was R47527.68 This equates to 7.11% growth annually which is I suppose a little bit better than putting the money in a savings account. At a minimum, decent investments should double in value at least every 8 years. When I complained about this pathetic performance in 2012, I was informed that it was my poor judgement regarding choice of fund to invest in which was to blame. This is of course true, but I also paid...

Category : Life Insurance

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Country : South Africa

I went to mcdonalds in springs mall ordered breakfast at 08h06 and only received my meal at 08h30.Not was I only late for work for waiting for my meal but people that came way after us received their meals before me.Customer service is bad at this branch the cashier had to assist the kitchen staff aswell while theres a queue of people waiting to be served. I left there feeling very pissed off. Im not one to complain etc but something has to be done about this branch.

Category : Fast Food

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Country : South Africa

Good day, the service and assistance I have received is of the poorest. Mr price send a sim-card that I have not received and purcheses was made. I have phoned is on so many accation times to resolve the problem but yet nothing done. once again upon receiving the statement I saw the sim-card was still active after I have asked to make sure no purchases can be made. how much more money do I have to lose before someone wil assist me and do there job. and when i phone in i can...

Category : Internet Services

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Country : South Africa

my woolworths store card was swapped with another custormers on the 27th of feb 2018,I went to the store to hand over card that was mine nd asked that they call the other customer to return mine.I was told they cant get hold of her.I went to the store again on the 1st I=of march and I was put through to the head office where I was told they were gonna stop and cancel my old card and I was gonna be issued with a new card.TO MY SURPISE THE PERSON WHO HAS MY CARD HAS BEEN SHOPPING WITH IT.sHE...

Category : Retail

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Country : South Africa

Legal department is failing me. I was shot on duty by my own member now my civil and labour matter has taken so long that im running out of time. The attorneys apointed wanted to withdraw and withv3 months left i was informed that its best that workerslife rather give me other attorneys yo handle my civil matter but now again we hitting a wall because of workerslife not responding and it takes ages if u call workerslife . Im sorry but really now im getting fedup with workerslife. 7164409-1...

Category : Insurance

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Country : South Africa

Legal department is failing me. I was shot on duty by my own member now my civil and labour matter has taken so long that im running out of time. The attorneys apointed wanted to withdraw and withv3 months left i was informed that its best that workerslife rather give me other attorneys yo handle my civil matter but now again we hitting a wall because of workerslife not responding and it takes ages if u call workerslife . Im sorry but really now im getting fedup with workerslife. 7164409-1...

Category : Insurance

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Country : South Africa

I had a contract with intellicell now the contract was about to be finished on August 2018than they called me to do an upgrade after few days they called me to pay R498 to settle the contract I had with them then I did that.. Now the phone was delivered but the speed point was failing to do Maemo swipping when I called them they told me they have rules they must follow what surprise me there were no rules when they wanted my R498 and the lady was so rude...she ended up telling me I must...

Category : Courier

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Country : South Africa

Good day, I would like to say how disgusted I am in Pepstore Home at Watercrest Mall. I went to send a parcel via the Paxi parcel service, which I have done successfully at this store before. The lady was totally disinterested in assisting me. She said she could not send the parcel without the store number and that her manager was not there. She had no interest in trying to assist me and told me to go to the Pep Clothing store at Watercrest Mall. The staff there are friendly and polite,...

Category : Courier

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Country : South Africa

The shop sold me wrong parts for my car. I went back to them after two weeks to inform them and they told me they do not have the parts and they cannot refund me. I have to wait for them to sell those parts, then they will refund me. I went back to them after a week but no luck.

Category : Motor Industry

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Country : South Africa

Pharmacy Direct I started using pharmacy direct 5 months ago: They do not deliver chronic meds on time I run out of Medication Short Supplied Wrong Dosages And messed up the account so badly that my medical aid did not cover the any cost of one of my Meds I the 5 months that I have been using the above I have some sort of mistake or shortage

Category : Retail

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Country : South Africa

Hi A month ago I bought a Captur and Clio together from Imperial Select Tygervalley. There were some issues with the vehicles, wheel alignment, wiper blades that needed to be replaced etc but these were eventually sorted out. I was somewhat concerned that such simple things had not been sorted out before handing the vehicles over, but I brushed it aside. After taking delivery of the vehicles, I found that the batteries of both remotes were almost flat. Also disappointing, but I sorted...

Category : Motor Industry

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Country : South Africa

I have never seen such poor service such as the one we receive from PUTCO, I would like to complain about one of your drivers who changes pick up times in the afternoon as he pleases, the bus shift number is 9440 which is Protea Glen in the afternoon departing from Randburg.We knock off at 16h00 and he passes around 15h55 or 15h59 except only few days where he sticks to his time and come around 16h10, please assist us as he always leaves us behind and we have to wait until 16h45 for another...

Category : Personnel Agencies

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Country : South Africa

i have lay-bye a Hisense Tv 49 inch and Megan TV Unit, i went the to pay the balance and collect my TV and Unit only to be told that the TV and Unit the saleslady then show went to show me a LG TV without telling me why and when i ask why she is showing me that Tv when i already brought one she told me i must take that tv as my Tv is discontinued. which i asked her why i they waited for me to collect it and not call me as they have my number she got upset and impatient. then i told her that i...

Category : Retail

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Country : South Africa

Our chronic Medication is not timeously delivered. We are supplied medication for a 30 day period but deliveries take anything between 35-38 to deliver thus causing us to miss days of chronic medication It cost me more in phone calls every month and still no one from management are taking our calls seriously

Category : Medical

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Country : South Africa