South Africa Complaints

On Monday 27 July I spoke with Cameron Ref: 37256649. It was to put a transaction of R933.21 on 6 months budget. Later that day, I received my Statement, which did not reflect the above. On Monday 3 August I spoke with Fazlin (unsure of spelling), who told me the reference just stated "Resolved" (whatever that means!!!). I said that I wanted to know what exactly was resolved. She confirmed my Cell number and promised to call with an answer. I left it 2 days and started again, obviously...

Category : Credit Cards

(0) Replies

Country : South Africa

Linda Mitchel from Wakefield's is the most rude arrogant woman I have ever dealt with! Talking above me and telling me she doesnt need my business. Also stating that I must earn R27 000 pm to rent a place of R9000pm. I have never heard of such crap! Learn some telephone etiquette Linda! In your line of work you should be building long lasting relationships! Disgusting!

Category : Property

(0) Replies

Country : South Africa

CAR PROBLEM: I trade in my car in January 2020 at AO Motors for another vehicle...after almost 2 weeks the car started to give me problems. I therefor contact MFC Spoke to Claudine and Chantell and log a complain. The vehicle went back to AO Motors to be fixed. It came back and after a couple of days it started to give problems again....This vehicle was according to AO Motors, MMJ Service and Jaffe's Ford nothing wrong, but when I had this vehicle at Autozone for a diagnostic it was...

Category : Motor Industry

(0) Replies

Country : South Africa

I want to know why Truworths dayizenza close early, because it's been more than one occasion going there 30 minutes before closing time and found the shop already closed.

Category : General

(0) Replies

Country : South Africa

I have been trying to get assistance with my withdrawal on my winnings is been 3 days now when I call them they tell me to be patient and the keep on telling me different stories I lost my trust to this company

Category : Entertainment

(0) Replies

Country : South Africa

I bought the couches at Fair Price Protea two months ago already the couches stiches are out and we are hardly in the house . I tried callingthe shop but no lucky

Category : Retail

(0) Replies

Country : South Africa

When I booked my flights in March 2020 I was asked to pay an additional R1,252 to reserve seats to ensure a friend and I sit next to each other. COvid hit and we were no longer going to fly together. I have since asked for the seat resevation to be refunded as I no longer need to reserve specific seats. I am happy to sit on any random seat that is generated or me. I have been trying to get my refund since April 2020 and everytime I speak to someone; they have no record of my complaint or...

Category : Air Travel

(0) Replies

Country : South Africa

I have done a withdrawal with Hollywoodbet that normally takes few hours before you get ur money but now I have been waiting for more than 10days they keep saying I must be patient. Theres no patience in this pandemic I want to use money for important this I had enough and your service is poor and you dnt knw customer service you are really treating people like animals

Category : Financial

(0) Replies

Country : South Africa

Around November 2019 I paid in full for installation of an electric fence and partially for installation of 7 burglar bars (1 for a door and 6 for windows) on the 1st floor of my house. After loadshedding had damaged the fence modem I requested replacement after which I was billed R2000 plus. But when I received the account statement the payment was not included. I asked for a corrected statement. While I was waiting the company came to install the burglar bars, but instead of 7 they only...

Category : Building

(0) Replies

Country : South Africa

Pulse Injectors Rodepoort My experience with Pulse Injectors is very bad, I have a GWM bakkie standing there for almost 2 weeks when you phone to get any feedback they ignore your calls whatsapp and voicemails one they've got your number they simply don't answer even though you can see they are online on Whatsapp and when the answer it is the same excuse they waiting for a part but can not give you a timeframe or nothing. They astutely promised me today 20 July 2020 that the bakkie...

Category : Motor Industry

(0) Replies

Country : South Africa

My father passed away in February 2020, I went to Thabani mall for claim. the guy(Mulalo) who assisted me was not friendly and I think he called my mothers funeral premium. March they only deducted for me and my family and did not deduct for my mum. I called to check why and I was told that it will be fixed end of March 2020. before my father passed on I they were deducting R184 and from end of March they deducted R204.50. I called to check why are they deducting more money, I was sent from...

Category : Insurance

(0) Replies

Country : South Africa

FILE A COMPLAINT Complaint Registration Form Company I'm complaining about... Customer service 17/07/2020. My name is Yolanda. On my way to cpt my bus stops for refreshments at one of your engen garage in grasmere. So I going in with my 1 year old son. I bought bottle of water. I went to the cashiers to pay. The cashier ask why my son is not wearing a mask and i explained that he is still young and takes off the mask Everytime I put it on. The cashier shouted and said my child...

Category : Service Stations

(0) Replies

Country : South Africa

Regularly don't deliver parcels on the service which is paid for. Impossible to get hold of to follow up, then refer you depots that either don't answer or don't care. They expect you to chase up and find your own parcel once it has been collected. So what are we paying for? Customer communication is non-existent.

Category : Courier

(0) Replies

Country : South Africa

I logged an emergency claim which took forever to sort out. It was handled by Caroline Sharp whom I tried to contact but never bothered to respond. They are so unprofessional, they don’t understand what is emergency

Category : Insurance

(0) Replies

Country : South Africa

Good day, I would like to share my story in hopes that no one else experiences such shocking unprofessionalism such as I have. It all began when I had concerns about blood test results that had shown I have a high enzyme count in my liver, this had been fluctuating for the longest of time, General Practitioners were never really able to advise what the cause is or could be (it was always picked up in my general bloods taken) in search of some direction my path lead me to Professor...

Category : Medical

(0) Replies

Country : South Africa

Good day In january this year I registered a formal claim with ABSA idirect to day is july I am still waiting for my car to be fixed. I tried to call them several times. The other time I spoke to a lady called Queen. She told me they gave authorisation to a panel beater in Springbok and yet I am staying in De Aar and I when I join them I was staying in De Aar. I am 4 years with them and this is my first claim. Queen told me that they will speak to their assessor up until now I am still...

Category : Insurance

(0) Replies

Country : South Africa

dishonest business breaching of promise that I will R160 for two explora decoders now they debiting me twic

Category : Courier

(0) Replies

Country : South Africa

I have emailed the AA 4 times in the last week (All 4 were read) asking how I cancel my membership. ABSOLUTELY NO REPLY. I am definately cancelling.

Category : Travel & Tourism

(0) Replies

Country : South Africa

I was with mafadi for 2 years I paid full rent and did not owe. I gave my notice to move out a month before they replied a month after I moved I asked about my deposit they said it will be sent within 14 working days.we checked the apartment with one of their team members they ticked that everything was ok. After 2 months of moving out I get a bill of electricity and water also painting. I asked about my deposit going into the 3rd month of moving out all I got was not even a quarter of my...

Category : Property

(0) Replies

Country : South Africa

Good morning, I called to report that my Grundig Dishwasher was out of order on Monday 6 July 2020. I was told I would have someone contact me and come out within 72 hours. I waited 3 days and called again yesterday. Was told they could see on the system I had not been contacted, they would escalate my call and someone would definitely call me - needless to say - nobody did. I called again this morning and asked for a Manager - was told the line was busy - was told I would be contacted in...

Category : Retail

(0) Replies

Country : South Africa

I have ordered using Dischem online and the money has come off my Nedbank account however the goods have not been delivered. I have sent numerous emails to dischem cares and tried to phone the helpline with no response. HELP! #789177

Category : General

(0) Replies

Country : South Africa

hello peta, i've applied for my un bridge birth certificate in 2017 went to home affairs yesterday and they still cant find my certificate, this is ridiculous

Category : Government

(0) Replies

Country : South Africa

Good day I'm so disappointed with the service I've received at Makana Nandos. I've bought nando's full chicken with sides. I've asked for extra sauce which I didn't receive in fact the whole chicken didn't have any sauce it was dry. Thanks

Category : Hospitality

(0) Replies

Country : South Africa

I paid up the gym membership and Norman Bissett callsme for collections and say I still owe money .I have emailed Zone Fitness and Norman Bissett proof but still today they still call me for this .

Category : Legal

(0) Replies

Country : South Africa

I paid up the gym membership and Norman Bissett callsme for collections and say I still owe money .I have emailed Zone Fitness and Norman Bissett proof but still today they still call me for this .

Category : Telecommunications

(7) Replies

Country : South Africa

ABSA activated a relief plan without my consent and refuses to remove it. I have been to the branch numerous times. They can’t help me and ask me to call ABSA vehicle finance .I call then I speak with multiple consultants who promise to call me back and never do. Dorah Mapoane has promised me that the relief plan is cancelled but I kept receiving statements that show that it’s not every time I call her she tells me to wait for the following statement .This increased my term and interest...

Category : Banking

(0) Replies

Country : South Africa

ABSA activated a relief plan without my consent and refuses to remove it. I have been to the branch numerous times. They can’t help me and ask me to call ABSA vehicle finance .I call then I speak with multiple consultants who promise to call me back and never do. Dorah Mapoane has promised me that the relief plan is cancelled but I kept receiving statements that show that it’s not every time I call her she tells me to wait for the following statement .This increased my term and interest...

Category : Banking

(0) Replies

Country : South Africa

I have reported a lost phone and was told to submit my necessary documents which I did. Finrite never contacted me for the missing case number so I contacted then myself in order to find out why is the claim taking so long so I gave them the out standing case number however I was told that I will receive a sms or email which I never did I contacted them again and again a lady told me befor the end of the day I will receive a sms or email for the access amount... Three weeks has pass since...

Category : Insurance

(0) Replies

Country : South Africa

I visited Rage shoes Esikhawini, the one located next to Cebolethu Rushing before the shop could close, got there at 16:53 and the lady didn’t even wanna hear a word from me, I just wanted to pay She ended up screaming “ Ey we’re closed” I said but it’s not 5pm yet, she then said aybo we close at 16:50 the next 10 minutes is theirs Than she walked away and left me standing there, making a payment doesn’t even take 2 minutes for God’s sake And why do you have operating...

Category : Retail

(0) Replies

Country : South Africa

I HAD A CAR ACCIDENT BACK IN 20TH OF NOVEMBER 2019. A CLAIM WAS LONGED ON THAT NIGHT.FEW DAYS LATER,I GOT A PHONE CALL FROM ONE OF THE LADY AT AUTO AND GENERAL CLAIMS DEPARTMENT. THE PHONE CALL'S INDICATED THE CLAIM REJECTED DUE TO ONE OF MY REAR LEFT TIRE FAILED TO COMPLY WITH THE ROAD REGLATIONS ACT ( R2 ).THEREFORE I REQUESTED THE ENTIRE REPORT TO BE EMAILED DIRECT TO MY EMAIL ADDRESS,WHICH DID NOT HAPPENNED .HOWEVER I WAS TOLD TO DISPUTE THE CLAIM TO THEIR INERNAL DISPUTE DEPARTMENT.I...

Category : Motor Industry

(0) Replies

Country : South Africa

i went to nana poku s church in rusternburg,believing God for a miracle,when i got there the church had already started,so nana poku during church service he now started to give profesys,i was one of those people that was given abitof a profesy, i mean my profesy was not full, and i was instructed to go to his office right after the church service.little did i know they need my money not to give me dirrection...i payed 1000,during tha time he was talking to me,he asked me nana poku were do u...

Category : Computers

(0) Replies

Country : South Africa

I have contract agreement with Vodacom of R173 premium monthly debit from my bank account.As from February to May 2020 they deducted R500 as I notice that they are continuing doing this I called customer care line on the 28May 2020.He said he clear everything that raised the premium of which the amounts of those things were far lesser than the amount I paid.In June 2020 they debited R723 and I do call the consultant said he doesn't see what causes the premiums to be up,I don't even get...

Category : Telecommunications

(0) Replies

Country : South Africa

MISLEADING DEALING - Supersonic/MTN The following consultant, Dumisa (Surname not given), is a pushy, manipulative person. He stated that he could not give me a quote on a package deal unless he has my Banking details and ID. Once I received the quote - did I discover that this company is affiliated with MTN. If all calls are recorded then Supersonic and MTN will know that I repeatedly said that I do not want to do business with MTN!!Dumisa said that I will not be dealing with MTN. So when I...

Category : Internet Services

(0) Replies

Country : South Africa

Bought the shoes at truworths greenstone mall just wanted to exchange the shoes for something else don't want any cash.I went to their branch in alberton asking for exchange I was badly treated the manager said she wont change for me without a receipt asked to call customer services to explain my story then she went to the back without explaining anything to me after something like 30 minutes she tells me that the area manager says I must remember the date and time.How will I remember the...

Category : Retail

(0) Replies

Country : South Africa

Good day My name is Xolela Pongwana with the ID NUMBER 8709256099084. I would like report a bad customer service of the above mentioned insurance provider by the name of FINRITE INSURANCE as I have been calling their claims department several times with no answers provided to me with regards to my claim ever since I submitted the documents they required to process the claim along with their claims form. As of the 01June2020 almost everyday I sent emails to [email protected] and...

Category : Insurance

(0) Replies

Country : South Africa

i was in Ackerman's store Philippi center on the 28/06/2020 and i have experienced the most rude, and unprofessional cashier there by the name of RONNY, a customer went there to pay off her lay buy, it was a foreigner lady, the Ronny cashier kept on laughing at that lady until the customer walked out without her even exchanging the items she wanted to exchange, an old man came in wanted to pay his account, and this RONNY guy asked the customer what he wanted to pay, customer said his...

Category : Retail

(0) Replies

Country : South Africa

Had the worst experience at your pep store in greenstone mall on the 28th June 2020 from your staff member named Fifi her attitude was revolting, please sort it out as she gave me and my mother attitude. We went to use the paxi service and we waited close to 25 min before she assisted us with attitude after I went to the cashier who assisted us with the packet. I could see Fifi was just at the back talking with her colleagues instead of assisting us

Category : Retail

(0) Replies

Country : South Africa

THE WORSE CUSTOMER SERVICE BUILDERS GLEN EAGLES: I purchased building material on the 24th June 2020, and after having a lengthy conversation with the cashier: Solomon Selolo about how critical it is that i receive this material on Friday 26th June due to the fact that the builders will be onsite to start my work. Once again Builder Glen Eagles do what they do best when it comes to delivery and customer service, not even a single update call on when my delivery will be made, i had to...

Category : Building

(0) Replies

Country : South Africa

Today is the third time Nando's Bryanston gets the order wrong. We order a cheese and pine pita and we receive a plain puta with a salad we did not order. Most frustrating. We wont order from there again.

Category : Fast Food

(0) Replies

Country : South Africa

Today is the third time Nando's Bryanston gets the order wrong. We order a cheese and pine pita and we receive a plain puta with a salad we did not order. Most frustrating. We wont order from there again.

Category : Fast Food

(0) Replies

Country : South Africa

I needed an electrical gate at the entrance of my property and I accepted the suggestion of this company rep and "owner" of this company called JP. His suggestion and promise was of a fantastic sectional electrical gate that would operate on a 30deg gradient. He was full of promises that he has done 12 of these gates before, and even shared with me videos of 3 gates that he has done. I also requested 2 day night lights at the entrance of my property that would permanently be on during night...

Category : Home Improvement

(0) Replies

Country : South Africa

Bradlows products are nonsense I bought a cambridge couches, I have returned those couches more than four times. They have no customers service in anyhow, the must be taught how to sympathize with customers. The only time we receive service is when u buy after that you are treated like trash.

Category : Consultant

(0) Replies

Country : South Africa

My paxi parcel has still not yet reached my client and parcel was delivered in carlton center pep cell. When tracked it still says parcel is with skynet from the 11th of June. It's truly a bad service . I'm not happy with the service . How can ons buy a parcel bag for 3-5 days and clients having to wait literally 3weeks for parcel to be delivered.

Category : Courier

(0) Replies

Country : South Africa

On Saturday 2020-03-07 I was assisted by Girly Mahlangu at fairprice kwaggafontein when i purchased the gas stove and the wardrobe and I was told that the wardrobe wardrobe will come in boxes and I must not open those boxes as they will send someone someone from fairprice to do a free assembly. I was told that my items will be delivered to me within 10 working days,on the 20 March 2020 I phoned the store and told them that I have not received my items and I was told that according to their...

Category : Retail

(0) Replies

Country : South Africa

Daisy "no solutions" sold me on an internet connection to my three sites, via liquid, it has now been two years of utter frustration as we have not had a week of uninterrupted service at the remote sites, the excuses from daisy staff just gets better and better, and when I requested a cancellation they full of penalty statements BUT no service, how can these company's directors sleep?

Category : Telecommunications

(0) Replies

Country : South Africa

I can not get hold of Edgars onlune. The phone number had been disconnected and my emails are coming back :unable to deliver" All I want to know where is my order number v2000119239 Can you please assist

Category : Retail

(0) Replies

Country : South Africa

On 13/5/2020 I placed and online order with Edgars. They confirmed the order and the order number is 2000119239. I have had 2 other emails from them that they are short of staff and I must be patient. To day I tried to phone their contact number and as per my phone does not exist. It is over a month now and I have not received my order. Can you assist me please.

Category : Retail

(0) Replies

Country : South Africa

On the 18th of February 2020 I called my insurance for my car to be fixed due to an accident incurred. My car was towed to the panel shop. I received a call from the panelshop on the 22 May 2020 that my car was stolen from their premises and I must call the tracker. Later on I got a call from the tracker that my car was recovered but STRIPPED. On the 11 June 2020 I got an email from the assessor that the car will be written off and SANTAM will only be paying me R49000. My policy with SANTAM...

Category : Insurance

(0) Replies

Country : South Africa

I have bought a frigdge on Layby during this lockdown early this month. i have payed of on 05 June 2020. It has been a week i have been waiting for my fridge i didnt get any call to track my product delivery. i mad a follow up today 12/06/2020 the manager was rude he keeps on telling me the stories i dont understand. i asked for my refund he told me he cant give me and didn't give me the valid reasons yet they have allowed me to pay off during lockdown. it is really painfull cause my food...

Category : Electronics

(0) Replies

Country : South Africa

I purchased 3 TP-Link WIFI extenders and now have problems with my TP-Link WIFI router dropping and not connecting to the Internet. I have sent this query to Support SA TP-Link, which has been Read but ignored 3 times, hence my Complaint.

Category : Electronics

(0) Replies

Country : South Africa