South Africa Complaints

My daughter went overseas to Thailand, NO ONE requested that international roaming be put on, she whatappsed me a few times, BUT PUT HER PHONE OFF, the call cut off limit is R1000.00 on this account, but was NOT implimented. The bill is now R23,000.00. I have queried it with Nashua Mobile who say its correct I must just pay.

Category : Internet Services

(0) Replies

Country : South Africa

Hi ek het n ssangyoung rexton ek moet die car diens soos enige ander car mahindra bloemfontein het nou die dealer al amper 3jaar ek kry nooit parte vir die car nie hulle weet self nie wat aan gaan nie hulle verskooning is hulle het nou net die dealership oor geneem dis n bog storie ,so was ek nou weg met fakansie en my rexton se timeing chain het probleme gegee ek was in mosselbaai toe ons mahindra bel om ons tehelp met die chain was hulle antwoord ons het nog nie n chain vervang nie kan you...

Category : Motor Industry

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Country : South Africa

Jade Kriel 39 Yvonne Str Helderkruin...

Category : Electronics

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Country : South Africa

I went to Sediane Optometrists in Phuthaditjhaba-QwaQwa in Free State for my eyes. I was tested then chose a frame for my eyes, after two weeks my spectacles broke on the side and When I took them back Mr L.C.Sediane, The Optometrist refuses to fix them but he has claimed from my medical aid instead he wants me to buy new and more expensive frames. I can't do that as I have to wait two years to get new spectacles. He refuses to fix them or get a new temple and install it.

Category : Medical

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Country : South Africa

I bought a car from EBK and the car is no quality. According to legal advice you have 7 days to return the goods for any reason and be refunded. Their contract states within 48hrs and they still refused to refund even though the contract states. Also check out Hello Peter.com for their complaints.

Category : Motor Industry

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Country : South Africa

I have a contract with MTN i got robbed on the train and went to MTN where i got itc and reference number i ask if i have insurance on the phone to which i was told to go to the police station to get a case number and to return to MTN on my return a different consultant assisted me and ask me why am i back to which i said i was told then i asked him to check if i had insurance for on my proof of payment it was not ticked off.It turned out that i didnt have insurance to which i was told i must...

Category : Insurance

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Country : South Africa

i am very upset with institution. I have submitted my daughters student loan application about 5 weeks ago and they told me once the contractract has been received money will be transferred to the account, until now. Their customer service is very poor. The person who handled our application send an email confirming the approval of the loan and that she has left the branch and some one else will assist at her previous branch I phone in to make an appointment and we went in to...

Category : Loans

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Country : South Africa

These guys cheated me out of my money and the work promised is still not completed for 6 months. They keep on giving me excuses. They dont take my calls since they have recived their payment. Workmanship was terrible and not up to standard.

Category : Building

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Country : South Africa

South Africans be warned about Outsurance. I had the worst experience of my life with them. I took out a life policy in Feb 2011 on my wife’s life. My wife died in June 2013. They refused to pay out. Their argument is that I withheld information. I answered the questions to the best of my knowledge. They did a thorough investigation on my wife’s medical history after she died and accused me of withholding information. How was I supposed to know all the correct medical information? Who...

Category : Life Insurance

(4) Replies

Country : South Africa

Beware - Not delivering on promises, products are of low quality at top prices, owners and staff incompetent, tries to get out of non delivering by threatening with lawyers (I heard Louis is a lawyer) Charges the customer for their mistakes. Pathetic place to do business with!

Category : General

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Country : South Africa

My parent en my son was on the bus @ 08:30 15/02/2014 from durban to pretoria. They left the bus stop in Durban @ 08:45. They are all complaining now cause they are only @ Van Reenen and its 20:00 at night. Would you like that if you have been on this bus for 11 hours and have not reach your destination. I am not happy about this service and i will take this further, and report you @ Hallo Peter aswell go to the news papers to tell them how kak your bus services are.

Category : Travel & Tourism

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Country : South Africa

I am so GAT VOL with renew-it Edenvale for their bad and incompetency service they gave me. i booked in the car on the 16/01/14 and till today my car is not with me, they even send my car to another palce to be fixed and they can't even assist me. i need someone to sort out this problem as the Manager Mike can't even assist - the consultant i dealt with is Yandisa and she is just as useless as all of them. i so much regret why did Miway took my car to such a funny and stupid company. i wish...

Category : Motor Industry

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Country : South Africa

I ordered a new Iphone for delivery on Monday. No phone arrived and nobody informed me. Subsequently I have made 21 different phone calls to Vodacom and RAM without any feedback. The only feedback I received after numerous phone calls is that they "accidentally" sent the phone to Midrand instead of Cape Town but it'll be delivered "tomorrow". I still have no phone and nobody is giving me any feedback. Everyone seems to be passing the buck. This is very frustrating and Vodacom has really...

Category : Telecommunications

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Country : South Africa

I signed a contract with Telkom in December for Telkom Simple Plan X Box 360 we waited for our line to be installed because it was said by consultant that we not aloud to get X box before line got installed i did contract in Midlands Mall and said they will keep one out for me with my name on it for me it's February now and our line was installed and now its said there is no stock available nationally by South Coast Mall store by Amanda and and don't know if there will be any stock available...

Category : Government

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Country : South Africa

Having used Stan Smith for years, my wife & I were shocked when current manager Gary Baker responded to our std billing query by refusing to discuss the matter, then insisting we pay full call rate for 5 minutes work (via curt emails) and then 'deleting our account', telling us to stop contacting his office, after we had made few polite enquiries about what seemed like an unreasonable expense - without so much as a direct word in conversation .. Fair conduct & reasonable behaviour are the...

Category : General

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Country : South Africa

What Pathetic Service !!! I purchased a 2010 model Toyota Fortuner D4D from DBN SOUTH. Ever since i had the vehicle i have been having issues. Everytime i call in to speak to the salesman that sold me the car(Jesse) I am given stories. Today i took vehicle in as the original problem they claimed to have fixed still persists. I was really annoyed and frustrated at the service today. I was pushed from pillar to post yet no JOY:( is this the kind of Service Toyota Strives on The Salesman...

Category : Motor Industry

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Country : South Africa

Vodaworld, Midrand had my phone for 31 days and it has been repaired 3 times, now they throw the book at me about CIP within 6 months after I got the phone and request to get a new unit must be escalated although the last repair request 2 weeks ago made it clear the unit must be repaired. No direct interaction with complaints they send you an automated response and the regional manager Lizette makes me out to be a lair after she agreed t have the phone replaced.

Category : Telecommunications

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Country : South Africa

I was scammed by an avon rep roy william edwars and magriet schimper, I had to put in an order to register so they put an order on my name order was deliverd and the took the stuff and never payed. They scammed my husband and anothe woman the take the money for the orders and dissapears,

Category : Scams

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Country : South Africa

Hiermee die volgende gebeure met betrekking tot nuwe selfoon “upgrade” by Nashua Mobile: 1 Oktober 2013 Doen opgradering van selfoon by Nashua Mobile Selfoon nie in voorraad – wag ‘n maand vir die selfoon. 1 November 2013 Ontvang selfoon Vanaf selfoon uit die boks gehaal is, wou die selfoon nie op “Playstore” goed“download” nie. Neem foon terug na Nashua Mobile. Dame By Nashua Mobile doen verstelling op die foon. Wag 2 dae – foon werk nog steeds nie. Probeer...

Category : General

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Country : South Africa

A double debit order went of my account. I asked vodacom to please send me a statements of my account after 3 days i finally received it and i could see there was something wrong. I did my own recon and figured out what the problem was. I spent another 3 days trying to explain to them what the problem was and all the people in the call center can say is that there is nothing wrong and that they right. How can they let people work with their account if they dont even understand the difference...

Category : Telecommunications

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Country : South Africa

I upgraded my MTN cell phone contract in October 2013 to the MTN Anytime 1200 contract. As per the stipulated package at the time, I am supposed to receive 1.2GB of data per month. Thus far MTN only allocated 250MB of data every month. I lodged a query at MTN Richards Bay in early November. After many subsequent phone calls and visits to the branch I was told to contact the Billing department, which I did. I was informed that MTN would be reimbursing the money charged for the data usage...

Category : Telecommunications

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Country : South Africa

Good day I am extremely displeased in the manner and level of professionalism adhered by your organization and especially one of your consultants.I can not express what pain and unpleasant experience my dealings with your organization been,to say its not what I expected from your company. As an seller,I made an sell B1001451011,however after an couple of days the buyer expressed his dissatisfication a1001562879.Vuyiswa Magadla contacted me to confirm,and process return,I advised my...

Category : Internet Services

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Country : South Africa

I had an appointment to take my ford figo for 15000 km service on the 12 of february at 06:00 at 06:15 their service employee checked my vehicle ant drove it into their workshop at 09:30 a employee of the garage drove off in my vehicle and returned after 10 min with a left front wheel flat the assistant that done the inspection drive my vehicle from their workshop on a flat wheel to the mechanical shop when i confront him how can he drive my vehicle with a flat wheel he couldnt answer the...

Category : Motor Industry

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Country : South Africa

PLEASE HELP!!!!! When Vodacom started their cell phones I joined them. I registered as a business after many years because they had this "special" rates for businesses. When I wanted to cancel my contract I could not!!!!!! They needed a company letterhead (which I de- registered 6 years ago) My husband and I was the company. I gave them the de-registration documents as well as the CK documents with the ID's, everything, they just refused. I spend hours on the phone to get hold of...

Category : General

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Country : South Africa

I was called out after hours to attend to Milly's Motorcycles Transport vehicle containing BMW motorcycles. It still had to travel to it's destination and mechanically broke down. After attending to it and replacing the necessary parts, they were on their way again to meet their deliver deadline. They left a business card and a promise to pay and that was the end of it. This was on the 15th of August 2013. I have emailed and phoned to no avail. What to do??

Category : Courier

(2) Replies

Country : South Africa

Debt Collector!! who became very personal; i settled the doctor, then i paid the debt collector R1000 on the 4th of Feb 2014; today, the 11/2/2014 she sends the Sheriff to collect my goods at home; i only owed her R687 which i was going to pay on the 20/2/2014. when i contacted her today regarding that she became rude;when i asked her why didnt she phone and ask me when am gonna settle the difference(like other debt collectors would do) she told me that was not her job!! she has taken this...

Category : General

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Country : South Africa

I am JDA De Beer, a widow who paid up my accounts about 6 weeks back. I sold my house and must move within the next two weeks. I want to apply for a bond but every time I phone XDS(who promised me to speed it up - I talk to Jennifer at Disputes) they say they did not get response from the companies. Please sir I am in dire straights as I paid my debts now and cannot updat my ITC report as a matter of urgency.

Category : Loans

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Country : South Africa

i went to a voda shop to buy airtime and data bundle for my self and my husband. i bought this at 13:41 and at 14:30 while trying to make a phone call i realise i didnt have airtime on my phone, i called 111 to find out whats the problem caused i've just recharged and my balance is 0.00 and they confirmed that the airtime and the data was never loaded, so i required that they assist me cause i still have the receipt with me but they told me there was nothing they could do, i must just go back...

Category : Retail

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Country : South Africa

I bought a blackberry 9900 bold on november close to December 2012, they blackberry was fine until august starting to give me problems it needed to be fix I took it to mtn they never help me, until I take it to Makula to fix it and I was busy paying my accountsand I have to pay makula again after on december someone took it out of my bag I don't knw who is it because on december the mall was packed. I went to mtn to claim it they ask me what insurance I was using and the number I told them I...

Category : General

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Country : South Africa

On Thursdau 6 February 2014 my Hyundai Tucson was salvage by Odendaal breakdown to Hyundai Bellville with arrangements by SA warranty to attend to starting problems via Trevor from SA warranties policy no 2921386.On my arrival at Hyundai Bellville i was told at the service desk by Noelene to pay R500.00 to open/strip my car.I ask her to contact Trevor my warrannty people she said i must fill in the papers must not tell her what to do.I then left with my brother and phoned Trevor from my home...

Category : Motor Industry

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Country : South Africa

I WENT AN HAS LUNCH YESTERDAY THE 09/02/2014 AT THE NANDOS SPARKS ROAD. AS I WAS EATING MY FOOD I FOUND SOME ONE ELSE'S HAIR IN MY FOOD. I CALLED THE MANGER AND HE SAID HE WAS SORRY AND HE ADVISED TAHT THIS HAPPENS ALL THE TIME AT THAT PARTICULAR RESTARAUNT. I AM DISGUSTED WITH THEIR SERVICE. I FEEL SICK IN MY STOMACH THAT I HAD SOME ONE ELSES HAIR IN MY FOOD

Category : Fast Food

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Country : South Africa

Check for bad service other companies using Faircape Management Service

Category : General

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Country : South Africa

I bought a voucher for 3 days accommodation and spa treatment and rung and booked with the owner on 31st January. He said that's fine send the voucher. Upon arrival from Johannesburg which is 3 hours from Dullstroom we had only been there 5 minutes and he stormed into our room and said get out you do not have a booking. We said that we spoke to a man and he said rubbish he is the only man. We were given his number by the spa. We said can we show you the email we sent to him. He said no...

Category : Hospitality

(0) Replies

Country : South Africa

Jannie was hired to do decking at my house last year. Despite fact that I wasnt happy that it was finished, I paid him the full value as he gave me his word he will finish in the new year and also as he threatened to remove the decking and braai. it is now two months later and he keeps on making empty promises and now he even started ignoring my phone calls. He also has the security tag to my premises which I am struggling to get out of him. after only 2 months,my braai chymney ia...

Category : Building

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Country : South Africa

First E-mail

Category : Property

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Country : South Africa

E-mails attached to support my complaint

Category : Property

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Country : South Africa

Roller door motor was fixed in October 13 and guarentee was given for one year. During December 13 the same problem was experienced when door was closed. SA Roller door was contaceted by phone and via e-mail but with no success. I am a pensioner staying in a retirement village and security is very important. I was told that the technician left the company and they battle to get hold of him. I feel my contract was with SA Roller door and not the tecnician.

Category : Property

(0) Replies

Country : South Africa

Very bad internet receptions.In cato ridge natal, kzn.alot of time we battle to get a conection. This has been going on for over four years now.always told its our cell phones. We have six differant devices here,they all haveing the same problem. If vodacom and mtn cant provide a better signal here.Surely we should them pay half price for our data bundles. OR AS A SERVICE PROVIDER GIVE US A BETTER SIGNAL OUT HERE.

Category : Internet Services

(0) Replies

Country : South Africa

Very bad internet receptions.In cato ridge natal, kzn.alot of time we battle to get a conection. This has been going on for over four years now.always told its our cell phones. We have six differant devices here,they all haveing the same problem. If vodacom and mtn cant provide a better signal here.Surely we should them pay half price for our data bundles. OR AS A SERVICE PROVIDER GIVE US A BETTER SIGNAL OUT HERE.

Category : Internet Services

(0) Replies

Country : South Africa

They deducted double amount on 25th January 2014 which they say is for March 2013. I withdrawn a statement for them to see that deduction went through on March 2013 and paid for that statement. Joy du Toit who said there was never a debit order that run in March 2013.On the statement it shows that there was a debit order that went through on 25 March 2013.

Category : Property

(0) Replies

Country : South Africa

Hi, my name is Shane Govender. I have banked with capitec for over 5 years now. I was scammed of my debit card at an Atm and I reported this, I now get an ams saying that they tried to get hold of me but they can't, which is a lie, my phone is always with me. No one called. I want proof of that call. They say that my claim is denied. I want a full report from them, not a few lines of an sms, thats so unprofessional. This is what happened to me, I was a victim of fraud and my bank thinks I'm...

Category : Scams

(0) Replies

Country : South Africa

I had an insurance with MTN for the tablet that was stolen in December 2013. They rejected it with a reason that was contraindicating to my statement. It was later then escalated to the supervisor after I have complained about the consultant. I tried to call MTN Insurance number several times but with no success so that i can explained what happened. they are now ignoring my emails and no one answers the call center number.

Category : Telecommunications

(0) Replies

Country : South Africa

I have sent my computer for service last year 2013 withe everything when it came back l find that my window7 is lost and is poor serviced again and payment doest go down is proline computer and is taken for long time for service my number is 0767663883 Plz return feedback l purchesed it at springs shop close to taxi rank.

Category : Computers

(0) Replies

Country : South Africa

I took my wifes car for a major service at 180 000km. They had the car for 2days nd on return I noticed lots of things which upset me of there service.they told me I will need to replace my lower contol arms but neglect to say there was a nut missing that could cause a major accident. My oil after day 2 was black,telling me my oil filter wasn't changed.there were oily finger prints on my yellow oilcap nd on fenders nd bonnet.panel at back of engine was moved nd left so nd not put back. My...

Category : General

(0) Replies

Country : South Africa

During January this year we bought what was supposed to be a NEW 2014 Tata Xenon Double Cab bakkie only to notice the following faults: 1. Surface rust on doors and roll bar. 2. Over spray on the passenger side rear wheel arch liner. 3. Three of the tyres on the vehicle are Federal and one of the tyres is a Apollo (The spare tyre is also a Federal) 4. The front door panels are not fitting correctly. 5. No lighter 6. Passenger seat making a VERY LOUD squeaking noise. We...

Category : Motor Industry

(0) Replies

Country : South Africa

I have lodged a complaint with MTN as my cellphone service provider regarding a matter of incorrect billing, and a overcharge that resulted from this incident. MTN incorrectly billed me for an internet upgrade (071 889 7825) that was cancelled again 3 days later, due to poor assistance to setup service from MTN. I was billed twice (upgrade, and cancellation, as well as incorrect amount for data) when the contract was cancelled resulting in dubble billing which should not have been billed at...

Category : Telecommunications

(0) Replies

Country : South Africa

On the 4th of feb I bought a bus ticket from the Nelspruit offices by prominade to leave for Johanesburg on the same day. I somehow lost or misplaced the ticket_i checked everywhere, the bags i had and every inch of that place and i couldnt find it. I then went to the counter to find out if i could get a reprint of the ticket and to my shock i was told it isnt possible and that i need to buy another ticket. There is nothing they can do for me otherwise. Even called their head office bt got...

Category : General

(0) Replies

Country : South Africa

Today I bought 1 of my favorite snack bt 2my disappointment I found worms in my nougat bar the 1st one I opened I tawt it was jst 1 bt dn wen I opened my second bar out came the worms wat a horror to see worms coming out 1 of the most delicious bars I enjoy and 2 have purchased it frm a high end chain store my disappointment grew even more. I feel its only fair dat I share my story on social sites as well as new papers disappointed buyer

Category : Fast Food

(0) Replies

Country : South Africa

I recently acquired the services of www.beeremovaljohannesburg.co.za to remove bees from my home. Angus, which, after pitching late,simply sprayed some poison on the bees and left after 15min. Didn't even bother to remove the bee hive - as their website explicitly promises. Just said that head office will send me a quote on removing the wax and honey.They sent me a quote for R3200 to spray some "magic" solution over the honey. After refusing to pay this, they reduced the price to R1800! I...

Category : General

(1) Replies

Country : South Africa

I made a claim with ref no ckp 1036869/2 that claim took more than a months to be processed and their consultant lied that my vehicle was with the repaires while my vehicle was dumped at SMD.after two weeks i called the consaltant an ask her why she lied,she reply by saying "they were not suppose to inssure my vehicle at the first plays it was a favour and I pay my monthly premiums.king price has bad service I won't recommend it for my friends and relatives

Category : Insurance

(0) Replies

Country : South Africa

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