South Africa Complaints

I made a claim with ref no ckp 1036869/2 that claim took more than a months to be processed and their consultant lied that my vehicle was with the repaires while my vehicle was dumped at SMD.after two weeks i called the consaltant an ask her why she lied,she reply by saying "they were not suppose to inssure my vehicle at the first plays it was a favour and I pay my monthly premiums.king price has bad service I won't recommend it for my friends and relatives

Category : Insurance

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Country : South Africa

Eks n weduwee, bly by my ouers en het maar n inkomste van R3000. Eks op die laagste Neccesse plan. Ek ontvang n vorm van hulle wat ek my inkomste moet bewys vul alle vorms in stuur bank staate en ens, hulle is nie tevrede nie en sit my medoes met meer as R450 op sonder om my te laat weet maar in November laas jaar het hulle my n email gestuur wat se hulle is tevrede. Ek het kory kort probleme met Medihelp en hulle diens is baie swak.

Category : Medical Aid

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Country : South Africa

I bought a Tribunk, A Queen size bed and a full lounge suit. 1. I had to send the tribunks back as it was broken and they gave me a tribunk that was lying in the warehouse.that took 2 month to sort out 2. the lounge suit started falling in and breaking, i again asked them to collected and it is going for 4 weeks now and none called me back to inform me about my lounge suit and then the manager tells me it will take 6-8 weeks to repair, WHY MUST A BRAND NEW LOUNGE SUITE BE REPAIRED AND...

Category : General

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Country : South Africa

First of all some idiot thought it was a good idea to block non registered students from accessing the student portal so I couldn't even check my financial statement. after hours of sitting with a ringing phone which the fat cows at finance answered only when they felt like it i got my amount owing to the university. i then paid it and waited a week as one incompetent uninformed idiot told me it will be unblocked as soon as the payment reflects and nothing has happened. i cannot go into...

Category : Universities

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Country : South Africa

January 16, 2014 we added additional contracts in our MTN Corporate account at the MTN-Pinelands, Cape Town. On collection, the consultant DOMINIQUE CHARNE BIEDING who assisted us explained that we will receive part of our stocks and the rest will be collected in few days. The package not received was the Tablets of the 24MTHMTN Anytime 200 Top Up HV3-Samsung GTI9505 (Galaxy S IV LTE)+ Samsung GTP5220 Galaxy Tablet. Few days later, we had several phone calls (0830110100-083869136-+278302)...

Category : Telecommunications

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Country : South Africa

i got a call from my bank this morning, advising me that my account is overdrawn, upon asking why the consultant informed me that its due to a debit order against my account from Vodacom for a sum of R11773,19. i was flabbergasted! i know for a fact that my vodacom sim card has NOT been in use for over a month as i use my mtn number as a main contact number. before i stopped using my vodacom sim completely i only put it in my cellphone for calls as i'd been intending to use up all my anytime...

Category : Telecommunications

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Country : South Africa

I booked a car online through argus car hire - my credit card was debited twice within minutes. When I arrived at Cape Town airport there was no car - I called their number from my cell only to be redirected to an overseas call centre. The lady was very polite but useless as she has no authority to do anything : she could not even promise a refund - she said I would have to sort it out directly myself!!! JnB met week-end so cars were hard to come by .... And argus car hire DID NOT CARE AT...

Category : Travel & Tourism

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Country : South Africa

This is man lying to people on his cv. Telling them he got this high training position then u have to find out he was only guard. He is using people by asking them to join them in business and then he takes all the money and other people sit with the dept. This guy need to be stop. He starts his companies by useing current companies numbers and he pretends that it is branch from the mother company but the names of the companies differs.

Category : Security

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Country : South Africa

I have log a call with telkom for them to come and fix my fone line on Monday .To day is Friday and they still did not come and fix the line.Telkom is the worst ever service provider.But just not pay them than they on your case.

Category : Telecommunications

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Country : South Africa

WE TRIED TAKING A TELKOM LAND LINE OUT WITH TELKOM ONLY TO HEAR MY FIANCE SIGNED AS CO DEBTOR FOR HIS BROTHER IN LAW MORE THAN 15 YEARS AGO AND THAT ACCOUNT WAS NEVER PAID !! WE MADE PHONE CALLS FOR WEEKS ON END TO SEE THE BILL AS HE DOESN'T EVER RECALL DOING SOMETHING OF THE SORTS ! AFTER ABOUT R400 WORTH OF AIRTIME AND TIME WASTE WE STILL DON'T HAVE THIS BILL THEY WERE SUPPOSE TO SEND. FEEL THAT THIS IS ABSOLUTELY UNACCEPTABLE AND VERY UNPROFESSIONAL FROM A COMPANY LIKE TELKOM....

Category : Telecommunications

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Country : South Africa

Got a reference number from Western Digital to replace a faulty drive which is still within it's warranty, contacted Shahara explaining the situation and gave them the reference number received. they replied that they can't replace it, because they need proof of purchase. Why if Western Digital informed me to take it for replacement without any problem, would Shahara have issues replacing the drive.

Category : Computers

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Country : South Africa

Windhoek Branch Staff member Paulina Please teach her how to deal with customers Call me for a full report as I dont think swearing and insulting on line is the right way I actually put two pairs of shoes down and walked ou Being a active person more than half of my clothing coubord comes from you and I dont see why because of a incompetent @##*#':: I should not buy from the only Mr Price in Namibia Marius Dessels +264 811482004 Wonder if I am worht the call

Category : Retail

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Country : South Africa

I applied at Vodaworld Altech Autopage for a HP with Galazy phone contract in Dec 2013.After waiting a month for stock to arrive,and after them asking for my delivery address,on delivery day,I was advised that 'I was declined".This equipment was required by a student travelling to varsity next week and I am now unable to provide alternative laptop and phone as specials expired 6 jan 2014. I am also terribly concerned as my credit profile is adversely affected.Transunion says the service...

Category : Electronics

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Country : South Africa

Ons het 'n lekkende kraan gehad in die muur wat ons die loodgieter geskakel het om te kom kyk. Hul was letterlik 10 min in my huis en dan kry jy 'n rekening van R860.70 belaglik. Hul rate per uur R505, vervoerkostes R215 en dan parte R140 My man het self die grout in die muur losgemaak asook weer skoongemaak na die tyd en grout gevul. Ek wil net weet wat moes hul vervoer vir R215 want die goed wat hul gebruik het om die lekkende kraan reg te maak het die man sommer in sy sak daar...

Category : Building

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Country : South Africa

Wrong information loaded on credit bereau and it is effecting a study loan application. Struggling since monday 2014-01-27 to obtain correct information from your consultants and supervisors or to have the information rectified at the credit bereau. Account number 228953799

Category : General

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Country : South Africa

I reported water dripping on my bathroom window sill which was coming from the pipe which leads to my geyser,I spoke to Feroz on the 21/01/13. He told me that the claim would be handled by Nicole Brijlal. The claim number is 1377376. The same day Pieter Rademeyer plumbers arrived and came to do inspection without calling me or making an appointment, I'm not a plumber so I assumed the message which I conveyed to Feroz was conveyed to the plumbers. The plumbers told me that they will replace my...

Category : Insurance

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Country : South Africa

They registered my business in 3 different provinces, in stead of just one. When I asked for it to be fixed quickly ( As Ive waited too long the first time ) I was promised it will get done. Ive been waiting for 9 weeks and counting for them to fix it . The really horrific part is the lack of communication from their side. ignoring my emails, not returning my phone calls, not offering me discount, not explaining to me why a 2 week deal takes 9 weeks and counting, not sending me a copy of when...

Category : Consultant

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Country : South Africa

Phoned by a Telesales Consultant from Summer Mobile agent on behalf of MTN. She tried me like 4 times and then I responded, she sold a Samsung Note Book 3 + Gear. Delivery takes a long time and ultimately I receive the phone with ou a watch which is part of the Gear. I phoned Customer Service and they acknowledge that Im not the first client to complain. And then pillar to post start. Bottom line is I wont get the watch. MTN is refusing responsibilty. Im pissed off.

Category : Telecommunications

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Country : South Africa

Worst manager. He is rude, lies, steals. Works for a nice man but at the same time says he is starting his own company. He also beats his guards. He can't be trusted but wants to keep you safe. Stay away from this place.

Category : Security

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Country : South Africa

on the 13th of every month my billing cycle starts and mtn emailed me a statement that had ridiculous billing. called the 808 number trying to get some answers and a Thenjiwe answered the call, she could not explain and she got me her manager as i requested to speak to someone who could tell me something that makes sense. her so called supervisor has no leadership skills as he was talking bull half the time and he had an attitude. wanted to speak to someone above him and he told me that he is...

Category : Scams

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Country : South Africa

on the 13th of every month my billing cycle starts and mtn emailed me a statement that had ridiculous billing. called the 808 number trying to get some answers and a Thenjiwe answered the call, she could not explain and she got me her manager as i requested to speak to someone who could tell me something that makes sense. her so called supervisor has no leadership skills as he was talking bull half the time and he had an attitude. wanted to speak to someone above him and he told me that he is...

Category : Scams

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Country : South Africa

I went away for the weekend, coming back I was told my account is blocked I need to update my details I live in Centurion and was stuck in Modimole without cash and not enough petrol to get home. I went to the bank where I was told they cannot help me unless I have the correct documents they told me to borrow money from someone, I called the number the atm slip gave me who said they can't do anything. Due to this I missed a day at work I lost n days pay I got a warning and might lose my job...

Category : Banking

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Country : South Africa

I went to Ghandi branch to collect my card which i had to wait on the que for more than 30 minutes as there was only 1 lady helping while it was pick hour 12:15 till 13:30hrs. When i gave her my ID and utility bill from City of Jorburg - surprisingly she asked me that the grammar was incorrect on the slip. She took more than 5mins to go and verify from their so called back office and when she came she advised that they had to scrutinise it - so i want to know what she meant (does it mean i...

Category : Banking

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Country : South Africa

I ordered and paid for a ring nearly a month ago and just get excuses like orders that was put in wrong.When I contact the agent(Danielle Jordaan from Table View)she just ignores me or gave me an excuse.If I do not iquire then I just hear nothing from her. Frankly I get the impression that I will never see the product or my money again.

Category : Retail

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Country : South Africa

Storm damaged to my home end Nov 2013. Contractor came to do repairs in Dec 2013. The cupboards were not done and now the damp arising from these cupboards has caused further damaged to my walls. Secondly the ceiling that was not repaired by them has started to sag/collapse. My swimming pool which I had to refill at my own cost and I queried them about -no response. I have sent emails x 3 to ABSA Action Line - no response; tried to get the consultant Annah Kwanaite to phone or email me -...

Category : Insurance

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Country : South Africa

I have been dealing with every dog and his uncle at Dicovery since last year. I contiuoulsy get pushed around from person to person and all they ever do is tell me a mouthful without saying a word. The arrogance, attitude, continual lying is unfathomable. Leads me to believe that the its either that they dont care, are mandated by the CEO not to care or they just have way below average IQ's.

Category : Medical

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Country : South Africa

My family and I needed a few days break in January. We contacted Mountain Breeze Caravan Park in Stellenbosch. We booked in on the 7th January , as the park is child friendly. The chalet/house we were placed in for 4 adults and 2 kids , took us by surprise as we had expected so much more. The house was furnished with very old couches , the Tv (old model) had 3 channels with Sabc 1,2 and 3. strangely enough if you switch it to sabc 3 .. Radio sonder grense would play...As we were in the...

Category : Hospitality

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Country : South Africa

Well, where do I start???? First of all I get an sms from vodacom on 14 December that I can upgrade my contract and should go to my nearest store to upgrade. well get to my nearest store and they say NO I can only upgrade on the 29th December. went back on the 29th and all of a sudden the date for upgrade changed again to the 2nd of January! By this time I am so agitated and cross that I only went back on the 7th January to upgrade my contract. got my new BB 9720 on Saturday the 7th Jan. get...

Category : Telecommunications

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Country : South Africa

I was working as an agent for Supper Gold Finance and I was a good agent to them bring in a lot of business for them and they decided they don not need agents anymore and never paid the remaining commission clients reffered. Now they claim that they paid me knowing very well that they did not and now they are giving me a run around.

Category : Financial

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Country : South Africa

On the 6 january 2014 I went 2 do an upgrade on my contract I wanted the s4 with da tab 3 and drifta which I was told dey did not receive their stock after goin to the store many times finally they call me today 24/01/2014 to pick it up. Only to unwrap the s4 an tab3 and find out the drifta is not their!now they tell me they can't get stock and if I want I can take the s4 an tab3 for the same price y?I sure mtn can buy me a drifta and give me after all the problems they put me through its nw...

Category : Electronics

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Country : South Africa

RRR placed an advert for an internship with a minimum requirement of matric and that training will be provided. I went for a first interview and a final interview which was followed with assessment. When I got home I received an email congratulating me and that in order to commence with the training, I was required to pay R995.00 by Monday 27 Jan 2014 before I commence with the training on the very same Monday. WHERE HAVE YOU HEARD SUCH, my wife and I understood that this must be a scam. We...

Category : STOP CORRUPTION

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Country : South Africa

Hi my name is Rache Mamabolo ID: 8810241043086, Cell: 0760896996, I have a personal loan with Nadbank i was unemployed for 1 month and i made the arrangement with them that in November they must debit my account accordingly as per the arrangements, Instead they debited my account more than 3 x times and they apologised to this matter. This month again Nedbank Personal Loan has debited my account ridiculously 4 x times. I am not happy at all with the service that I get from Nedbank every time...

Category : Loans

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Country : South Africa

I am a unisa student who have recently tried to reregister on myunisa but was informed that there were outstanding documents, Ive taken all necesarry documents to the unisa offices in bloemfontein in december and made the payment that was outstanding aswell, they have promised me that my documents would be uploaded by the 13th of january but until today they have not been updated ive tried contacting them for the last two weeks but they refuse to answer the phone ive send numerous sms's...

Category : Universities

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Country : South Africa

On the 22.01.2014 I called the CC and requested to test my unit as I do not have the sim numbers as we were robbed. The guy that I spoke to could not pick up my account details. He transferred me to anther department, the agent that spoke to me had me on the line for 10m40s. He informed me that one of my tracking units have not been working since October last year and that the other unit is faulty and could not tell me where the vehicle was. He said that he will contact me back in 5 min...

Category : Security

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Country : South Africa

I RESIGNED FROM MY PREVIOUS EMPLOYMENT LAST YEAR NOVEMBER, I COMPLETED MY CLAIM FORM , EVERYTIME I CALL , I GET DIFFERENT STORIES FROM THEIR AGENTS , THEY ALL TELL ME THAT MY CASE HAS BEEN ESCALATED BUT ITS ALL LIES , I CALLED ON THE 13,14 AND 22 JANUARY , SPOKE TO BONISWA , ALVIN AND SIWE , TILL TODAY I HAVENT RECEIVED MY MONEY .

Category : Insurance

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Country : South Africa

Re: RUACH BUILD CC (Dirk Nel) – incomplete project (previous notice on this web page dated 14 January) J Conradie humbly apologises for any inconvenience and/or humiliation that the notice may have caused Ruach Build cc /Mr Nel, and further unconditionally retracts allegations and/or statements made.

Category : Home Improvement

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Country : South Africa

Please do not trust the agents for the Rential Giant in Johannesburg, they are quick to ask you to pay a deposit to secure a unit to let and should you have unforseen circumstances and cannot continue to take a lease with them, they will with hold any full deposit you pay as a penality. DO NOT TRUST them with your hard earned money because they enjoy making easy money. They are unprofessional and are never willing to assist a tenant in a situation. I am totally disgusted with the way...

Category : Property

(1) Replies

Country : South Africa

SOUTH AFRICA BAN FIREWORKS!!! I am repulsed and angered that every year there are reports of fireworks related deaths and injuries suffered by both humans and animals, and every year, the same appeal to put an end to this senseless slaughter and mayhem - and every year nothing changes." Please raise public awareness of the harm that fireworks inflict on people, domestic animals, wildlife and the environment. How many more petitions must be signed before government and humans notice...

Category : Government

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Country : South Africa

We ordered take-outs from Eddie Macs last night - 2 orders of Hake and Chips, which were good and one portion of grilled calamari and salad. My brother collected the order, which took an hour before being ready. The polystyrean containers were placed in a plastic carrier and handed this to my brother. I do not recall the cost of.the.hake and fish but the calamari meal, which I had ordered was R69.99. I was mortified when I opened my meal - there were exactly 9 (NINE) pieces of calamari the...

Category : Fast Food

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Country : South Africa

We placed an order with Netflorist on Tuesday the 10th of December 2013, the parcel was to be delivered on the 11th of December 2013. However our parcel was only delivered on the 18th of December, this being 8 days after we placed our order. I queried this with Netflorist and got an response same day, explaining they are waiting on feedback from their courier company. I have sent them two more emails since their reply and no feedback has been recieved from NetFlorist. This to me is...

Category : Internet Services

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Country : South Africa

We have reported our faulty fax line 044 8747510 on Monday am 20/01/2014. On 21/01/14 I was told by promise that they have given the fault at 11.42 to a technician. On 22/01/2014 I was told by Sandla that they had given the fault to another technician at 07.30. Technician username is Marine and the Ref number of the fault is 183CEZ200114. It is now 13.11 pm and we are still awaiting the technician. We are running a business and we cannot fax through our orders to the laboratories for...

Category : General

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Country : South Africa

I bought an ipad on the 17/01/2014, But the ipad could not read the sim card, so i took it back on the 20/01/2014 and they said it has a factory fault, it must go for assesment. But i told them i dont want it anymore , i need a refund, they refused to give me back my money,they said they must check and find out what the problem is. the manager just refused to give me refund.

Category : Retail

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Country : South Africa

Cell C direct gives invalid reference numbers for past month for complaints that new upgraded phones faulty or broken, even when loyal customer since 2002!. 1st contract phone faulty and still waiting for collection (over a month) 2nd contract phone worked for 2 days and still not collected to check. Either phone or SIM card problem, yet no response from Cell C Direct. Last reference number SMS'd 1401120000120916 (12 January 2014) with promise to get back to me. NOTHING. Seems Cell C Direct...

Category : General

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Country : South Africa

The ‘Cullinan Diamond Inn and Spa’ and how to ruin a 26th wedding anniversary. On 13/12/2013 I booked and paid in full (R1980.00) for a Spa treatment and overnight stay (26th wedding anniversary) with ‘Cullinan Diamond Inn and Spa’- the Half Day Treatment. Based on their website the ‘Cullinan Diamond Inn & Spa’ (3 Star rating) looks terrific but on arrival the place is run down, dirty and not at all like the pictures advertised on the internet (I feel is false advertising...

Category : Hospitality

(1) Replies

Country : South Africa

I have had a cellphone contratc with MTN since 2011. A few weeks ago I got a call from their branch in Mafikeng to say that somebody had tried to get a new handset using a fraudulent ID book with my ID number. I was assured that the upgrade had not been processed, and that I had not suffered any loss. But from November MTN have been debiting ridiculous amounts of money from my bank account. I have phoned around and tried to get some kind of assistance from their client care line, in vain. It...

Category : Telecommunications

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Country : South Africa

Every time we wantvto yop up our top tv ... the msg says voucher pin already used please chech again..... incompetent top tv!!!!!

Category : General

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Country : South Africa

On the 18th Dec 2013 I went into the Branch in Kimberley and specifically requested an updrage topup. It was confirmed only to find out a week later that it is not the case. Then they wanted me to pay money in to updrage it to a top up. I have been phoning Head Office for a week and a half now and I was promised that someone will phone me back to sort it out but to avail NO ONE. To top it all up I received a very COLOURFUL account for a contract that i cannot even use. It is is time...

Category : Telecommunications

(0) Replies

Country : South Africa

We were very disappointed with the condition of our chalet at the seasons sport and spa and never got a response from the manager after emailing him about it. The bed was broken, the aircon was dripping, the basin plugs needed seals as it did not keep the water in. The bedding had holes in it.

Category : Travel & Tourism

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Country : South Africa

ADT IS THE WORST SECURITY COMPANY BY FAR,THERE SERVICE IS SHOCKING, THE PEOPLE THEY HAVE WORKING THEM IS A JOKE,THEY LIE, I HAVE HAD ENOUGH OF ADT.

Category : Security

(0) Replies

Country : South Africa

As a frequent customer of Mr Price, I would like to bring to your attention concerning the appauling service given by the cashiers, waiting to get service while they're having their own conversations, and on one occasion answering a personal phone call whilst busy with a customer, waiting in line to be served while they stand and do nothing, more then 5 tills, but only 2 on duty, there attitudes are absolutely disgusting, they don't greet or say thank you or even offer to help you. They...

Category : Retail

(0) Replies

Country : South Africa

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