South Africa Complaints

so i did a upgrade with the gays at autopage and i was a bit early but ja they helped me and i have to say thanks for that !!!!! but that is where it all went down hill. so the phone was to be released after the 20 Aug and i only received the phone the 11 Sep. so for those of you how don't know, if you do a upgrade over the phone they send the phone to your house or work .and you have to be there in person to get the phone from the courier gay. so i opted to get it at home " because you going...

Category : Telecommunications

(0) Replies

Country : South Africa

I and many other people – I have a loooong list of dissatisfied clients – are, and have been for a long time – very dissatisfied with DSTV (Multichoice) packages and services. 1) DSTV limit clients to 4 or 5 packages which gives clients no choice in the channels they would like. 2) These packages are limited in the channels they include – dstv chose them. 3) Clients only use a small amount of those channels forced upon them, and thus pay for all the rest of the channels which are...

Category : Entertainment

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Country : South Africa

We rented a premises from Bonatla Property Holdings for approximately two years and vacated the premises on 31 March 2013. Since then it has been an impossible task to recover our full deposit. Mr. Niki Vontas claims that certain damages were incurred during the rental period. THIS IS NOT THE CASE AND A BLATANT LIE. He unlawfully withheld portion of the deposit to “compensate for so-called repairs”. The amount in question was submitted to Mr. Niki Vontas by means of a ridiculous...

Category : Property

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Country : South Africa

My telephone conversation between Florence (Home Loan Call Centre) Magdaline Kgopa and Claudia Rajkumar dated 16 Sept 2013 has reference. Our Nedbank home loan was supposed to be deducted from my husband's account via debit order but due to circumstances where we are struggling 14 days now to stop a Wesbank debit order after settlement of our vehicles outstanding balance that was supposed to go off as well this morning, we've decided to empty the account and pay the home loan by ourselfs via...

Category : Banking

(0) Replies

Country : South Africa

Dear Sir SHOCKING SERVICE I am an entrepreneur based in Port Shepstone on the south coast of Kwazulu Natal. I own a low-key advertising agency and publish two monthly publications that are distributed on the south coast of KZN. From time-to-time I receive requests for various printed related items from clients. Over the last years I have used various prenticing companies for various requests. In the case of small quantities and digital printing I have employed the services of...

Category : Retail

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Country : South Africa

I HAVE BEEN A CLIENT FOR THE PAST 16 YEARS. I ALWAYS PAY FOR A YEAR IN ADVANCE. NOW YOU DID NOT SEND ME A REMINDER (ACOUNT) TO PAY, I JUST GET AN SMS TO SAY THAT MY SERVISE IS SUSPENDED. I FEEL THAT AFTER SO MANY YEARS ADT COULD REMIND ME, AS I ONLY PAY ONCE AYEAR!I SPOKE TO WENDY AT ACCOUNTS WHO TOLD ME TO PAY BEFORE THE SERVICE CAN BE RESTORED. I AM AT WORK AND CANNOT GET TO A BANK BEFORE 18/O9/2013.THIS IS NOT THE WAY TO TREAT A LOYAL CLIENT!!!

Category : Financial

(0) Replies

Country : South Africa

Byron Neary of You Got To Have It Web developers in Bloemfontein quoted to have a website redeveloped. He was paid in full and months later has not delivered. He makes empty promises and does not honour his word. Despite numerous attempts to resolve it, nothing has happened and we are now taking court action in the matter. People - be warned: do not trust Byron Neary of www.yougottohaveit.co.za / You got to have it web developers/

Category : IT

(1) Replies

Country : South Africa

I am just sick and tired of this bull! On Friday (9 September 2013) I withdrew money from an ATM and the transaction was not completed, yet the money was debited from my account! I phoned and was told to complete a dispute form at the branch. I completed the forms on Friday and the Olympus Branch and was assured that they would keep me updated. On Wednesday (11 September 2013)I started phoning around to get an answer and had no luck! I was contacted yesterday and was promised that the...

Category : Banking

(0) Replies

Country : South Africa

I paid SA loan Tracer R395 to get me a loan.that was a month a ago, am still waiting on them to get me a loan ,when you phone them they are rude over the phone. am going to put them in the newspaper. I want to warn people not to make use of them

Category : Loans

(0) Replies

Country : South Africa

Did not receive any reply or call since the email was sent and my Internet Connection still does not work. -----Original Message----- From: Lizette Esterhuizen Sent: 01 September 2013 07:08 PM To: '[email protected]' Subject: Account Number: I1729896/5 - Cell Number 082 765 8075 Importance: High To whom it may concern, PLEASE ASSIST AS THIS IS A BIG FRUSTRATION AND PHONING IN OR VISITING YOUR SHOPS IS BRINGING ME NO WHERE AND I NEED MY INTERNET CONNECTION!!!!!! Please see...

Category : Telecommunications

(0) Replies

Country : South Africa

I went to the clinic in May to test for hiv and was told that I am positive. They nurse too pap smear tests to check if there are any other problems. I went back there a month after the tests were taken and I was told that the results were not back yet, which was incorrect. I then went there again the month after again and the nurse told me that I must go and look for them myself. I went there for 6 months asking abount my results and they kept saying I must look for them. Until last week...

Category : Medical

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Country : South Africa

WE GO TO THIS LOANS BECAUSE WE NEED CASH BUT WE END UP PAYING FOR THE SERVICES, I WAS PRE-APPROVED FOR R60 000, BUT AFTER SENDING ALL THE DOCUMENTS I WAS DECLINED, REASON BEING AFFORDABILITY, NOW MY LASTE PANI WAS GONE, AND I WAS ALSO CHARGED ANOTHER R50 BY THE COMPANY THAT DECLINED ME, I MEAN REALLY? WHAT DO WE CALL THAT A DAYLIGHT ROBBERY. THEY ARE GETTING RICHER WHILE ON THE OTHER HANDS WE GETTING POORER

Category : Loans

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Country : South Africa

I complained to Edgars about fraudulent activity on my acc on 18 Aug. I was told that it would be investigated and that I will be contacted. To date i have received no correspondence except today when I queried an sms I received about paying my account. CallCentre agents were rude and not helpful at all and slammed the phone in my ear more than once. I have been a longstanding client for years and will now close my account after I have made full payment...I am so done with bad service from...

Category : Retail

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Country : South Africa

I BOUGHT A CAR FROM GM MOTORS MIDRANDS ON 16/03/2013 WITH THE IMPRESSION THAT THIS CAR WAS IN GOOD CONDITION WHEREBY I WAS TOLD THAT NEW BRAKES WAS RELACED AND A AA REPORTING STATING EVERYTHING WAS IN GOOD CONDITION. BUT THE BRAKES WAS NEVER REPLACE AS 3 MONTHS OF DRIVING THE CAR IT ENDED UP ON METAL TO METAL.I BOUGHT THIS CAR ON 65000KM AND ONLY MADE IT TO 72000KM AND I HAD TO BEG THEM TO SERVICE THE CAR AS WEIRD SOUNDS WAS COMING FROM THE ENGINE AND THE CAR WAS LOOSING WATER. SO BASICALLY...

Category : Motor Industry

(0) Replies

Country : South Africa

I approached Hi Profile to help us register a new company, The invoice was sent immediately but after we had done payment they never delivered i called them more that 10 times to get to get the Company registration cert i called i dont know how many times to get the BEE cert then we where supposed to get the tax clearance certificate which was already paid for after 14 days but up until now nothing i have called and emailed but no response i have asked that they refund us so we can get...

Category : Personnel Agencies

(7) Replies

Country : South Africa

I approached Hi Profile to help us register a new company, The invoice was sent immediately but after we had done payment they never delivered i called them more that 10 times to get to get the Company registration cert i called i dont know how many times to get the BEE cert then we where supposed to get the tax clearance certificate which was already paid for after 14 days but up until now nothing i have called and emailed but no response i have asked that they refund us so we can get...

Category : Personnel Agencies

(0) Replies

Country : South Africa

on the 6th Sept, My dad wanted to board to a bus to Durban we waited for 40 min, when I called to established what is happening I spoke to the guy by the Name of Angelica who told ne that the bus would be there in 15min of which it did not arrive after an hour still. Now they dont want to give us a refund and they have many stories, im Pta office they say the bus did noy go via Midrand station, while the jhb employees are saying it had a breakdown. employees and managers there are pathetic...

Category : Travel & Tourism

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Country : South Africa

today the 6th september MY dad was suppose to have boarderd on a bus to Durban with SA Roadlink at 7h00am. we waited until 7h40 then I phoned their 0839183999 to established what haapened to the bus,i was told that the Bus would be in Midrand in 15min, after 15 min I called again I was told that the bus had a breakdown on the way. I called spoke to Angelica who I have been liasing with from the first time,that was around 8h45 he told me that the next bus would be at 14h00. I requestes for a...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I am Dineo Mashigoana(acc. no.6682817), a sales representative of Avon. I have placed orders for more than a week now and have not received them to date. I made contact with their consultants on the 3rd with regards to this and I was told that my orders were being recaptured due to a system error. I asked for an urgent delivery and was promised to receive them yesterday but have not. I tried to make contact with the queries and credit control sites and to no surprise I have not...

Category : Courier

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Country : South Africa

Googled for a Wed designer in our area to come in to design Business Cards, Stationary etc. We made contact with Be Design Consultants, Angie who gave us details on "the way forward" to meet the needs of our company. A 50% deposit was to BE made, which was done in 7th of July 2013. Since then, calls, emails were made to her, she required us to send her designs, colours, formatting, ideas, on what we want. Since two months have flown by, Angie, has not made attempt to come into the office, sit...

Category : Consultant

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Country : South Africa

Jack Wellsted & Co came to collect my personal effects from Stellenbosch on 11 February 2013 and also collected more than R46 000,00 for shipping my belongings to Papua New Guinea. During and after 6 months my stuff still did not arrive at the destination and I was unable to get any information on it! E-mails to Jack Wellsted remained unanswered and I got worried, maybe my belongings got lost - my past 45 years in these incapable hands! My family investigated and went to their depot,...

Category : STOP CORRUPTION

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Country : South Africa

I'm writing this email with great disappoint about poor services I received from post office recently. Three of my parcels worth R600 that ordered from AMAZON shops overseas has been stolen from post office before the arrive to me. I'm frustrated now, if this are allowed to happen; What should I do to get my things safe? Registered or not registered, does not make difference our parcel have to be treated with accountability.

Category : Courier

(0) Replies

Country : South Africa

I was grabbed by the neck by the fat manager and his bouncers after I complained that the waitering staff was rude and had told me to pay for a drink that was spilled in my lap by there idiot waitress. The fat manager and his bouncers grabbed me by the throat and proceed to break my glasses and rip my shirt. As well as throw me out of the venue after I had paid for additional drinks and which had not been drunk and an entrance fee. They also threatened me with a gun and found out later that...

Category : Restaurants

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Country : South Africa

I applied for a contract with Cell C in June 2013. I was declined and told the reason is because I do not have any accounts or any credit record. I was informed to take out a 6 months SIM contract and upgrade this contract to a devise after 3 months of this contract. Which I agreed too,solely for the purpose of getting a contract 3 months after. The 3 months pasted, I called the call centre again to do the upgrade as advised by the Sales consultant Sipewe, who initially sold the first...

Category : Telecommunications

(0) Replies

Country : South Africa

Good day I am very disgusted in the service I got at Vodacom in Mall @ Carnival. I phoned in and spoke to Mpho as I wanted to speak to Senait whom helped us earlier that day to find out about the sim card, she then told me that she can’t speak now as she is busy with a angry customer. I then asked if I can ask her the question, she then told me that she can’t speak now as she is very busy with the customers in store!!?? I then asked her if I’m not a customer and told her she could...

Category : Consultant

(0) Replies

Country : South Africa

For nearly 8 years I have been on contract with CellC, all this time I had 2 lines, one main and one add on line that I paid monthly as one amount via EFT, using the one cell no as reference without any problems! About 5 months ago I added a 3rd line and started paying this line together with the other 2 as I did in the past as one amount via eft yet this line gets cut and activated constantly! Trying to sort this problem out with Cell C is totally imposible since nobody replies to mails,...

Category : Telecommunications

(0) Replies

Country : South Africa

We purchased a new router from 8ta on the 18th of August 2013. We paid in advance and signed a contract (thinking it would work since we previously used their mobile internet). It doesn't work at all! We have made at least twenty phone calls and been to their office in Canal Walk, Cape town (the place we purchased it)several times to explain that we simply cannot access the internet. Every time we get promised that they will get back to us within 72 hours, a promise they haven't kept a single...

Category : Electronics

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Country : South Africa

Suppose to have a total of 2hours and 45 minutes of Spa treatments but got 1 hour and 45 minutes. A Full 1 hour missing. The Baths don't work. Not sure why they advertise Bath Therapies with Baths not working.

Category : Hospitality

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Country : South Africa

after agreeing to a six month payment for the hotel express membership, the company breached the agreement by funds from my account that were not part of the agreement. It has been the second week that I have been requesting them to reverse the transaction they made to return back my money. I have make several calls to the company and the response i received is that management will get back to me. On 28/08/13 i spoke to Erice (who is supposedly part of management) who assured me he would...

Category : Hospitality

(0) Replies

Country : South Africa

We bought a brand new Fiat Ducato 19 seater cash 4 months ago for school transport purposes from John Williams Motors. Firstly the car was delivered late, after we were told it would be in time for school. Now 4 months later, the fuse box burned. Agenbag (John Williams motors referred us to them, since they were the closest) told us that their is no stock in the whole of South Africa; it will take 21 working days from when the part was ordered. We phoned John Williams Motors and asked them...

Category : Motor Industry

(0) Replies

Country : South Africa

We bought a brand new Fiat Ducato 19 seater cash 4 months ago for school transport purposes from John Williams Motors. Firstly the car was delivered late, after we were told it would be in time for school. Now 4 months later, the fuse box burned. Agenbag (John Williams motors referred us to them, since they were the closest) told us that their is no stock in the whole of South Africa; it will take 21 working days from when the part was ordered. We phoned John Williams Motors and asked them...

Category : Motor Industry

(0) Replies

Country : South Africa

We bought a brand new Fiat Ducato 19 seater cash 4 months ago for school transport purposes from John Williams Motors. Firstly the car was delivered late, after we were told it would be in time for school. Now 4 months later, the fuse box burned. Agenbag (John Williams motors referred us to them, since they were the closest) told us that their is no stock in the whole of South Africa; it will take 21 working days from when the part was ordered. We phoned John Williams Motors and asked them...

Category : Motor Industry

(0) Replies

Country : South Africa

I try to open a business account they did give me business card the sand they can make cheark acount sow I whant to know why

Category : Personnel Agencies

(0) Replies

Country : South Africa

Standardbank placed a suspension on my Homeloan due to CIPC noncompliance, after rectifying it I mailed proof requesting the suspension to be lifted. In my fruitless efforts to get a resolution,I communicated with Gillian Alexander,Ntombizile Mathonsi,Amanda Reekie (team leader who never got back to me and refused to take my calls),Pamela Mutemeri,Andries Potgieter,Susan Botha,Kegibone Mookisi,Zimhle Dhalmini,Vivian,Lynn,Lyolo Ndlovu, Thando Mpothulo, Princess Nkosi, Patrick Murtha (team...

Category : Banking

(0) Replies

Country : South Africa

Standardbank placed a suspension on my Homeloan due to CIPC noncompliance, after rectifying it I mailed proof requesting the suspension to be lifted. In my fruitless efforts to get a resolution,I communicated with Gillian Alexander,Ntombizile Mathonsi,Amanda Reekie (team leader who never got back to me and refused to take my calls),Pamela Mutemeri,Andries Potgieter,Susan Botha,Kegibone Mookisi,Zimhle Dhalmini,Vivian,Lynn,Lyolo Ndlovu, Thando Mpothulo, Princess Nkosi, Patrick Murtha (team...

Category : Banking

(0) Replies

Country : South Africa

I took a contract for laptop and it is a 24 months contract which is supposed to end 2013 September.I got shock of my life when on Saturday 24 August when i was passing by the shop and the sales lady told me that due date for cancellation my contract is the 25th August 12h00.It was news to me because i knew that my contract is ending and i dont have to complete any forms.Worse of them all is that the same laptop got damaged and when i called in they told me to contact HP of which i dnt have...

Category : Electronics

(0) Replies

Country : South Africa

Bought a Subaru Forester out of the box from Subaru Durban KZN.Had engine failure at low KM due to piston ring lead collapsing.Engine rebuilt by Subaru Durban then re-failed just after 10.000km .The warranty on Subaru re-builds is 30.0000 KM.They have failed to honor warranty and have shunned my claim.Do not deal with Subaru the Forester range has had engines fail all over the world yet they have failed to recall the defective engines. Do not purchase Subaru they are not honoring their...

Category : Motor Industry

(0) Replies

Country : South Africa

Metro bus school bus didn't collect the children at the authorized bus stop this morning. my son was forced to take double transport taxi. its an inconvenience, im a single parent unemployed trying to give my child a brighter future. its not possible with such inconveniences, i dont always have money lying around. next time my son wont be able to go to school if such arise. i also have to pay a late ticket fee at my sons school. its not fair.

Category : Travel & Tourism

(0) Replies

Country : South Africa

Rent a roof west wont give my deposit back, i cleaned and painted the place they failed to show up for inspection and said it wasnt done. They also over charged me and wont return the money, ive sent them countless emails and they refuse to send me the proof of were my money went they also wont give me the owners number, as the owner and i had an agreement if i moved out early for him so he could move his new tenants in he would charge me only 2 weeks, now rent a roof have charged for the...

Category : Property

(0) Replies

Country : South Africa

Rent a roof west wont give my deposit back, i cleaned and painted the place they failed to show up for inspection and said it wasnt done. They also over charged me and wont return the money, ive sent them countless emails and they refuse to send me the proof of were my money went they also wont give me the owners number, as the owner and i had an agreement if i moved out early for him so he could move his new tenants in he would charge me only 2 weeks, now rent a roof have charged for the...

Category : General

(0) Replies

Country : South Africa

I have been a client of outsurance for 3 years if not more. Last year i put in a claim for our geyser. the plumber came to review & said it needed to be replaced after having our geyser for more than 35 years. Ever since the new geyser has been put in the water is streaming out by the overflow. i have contacted outsurance twice in the last month & on both occasions the plumber came & say it's not their problem. This is not on as we expect when "they" sent there call outs, is to do a proper...

Category : General

(1) Replies

Country : South Africa

i took a laptop deal from cell c directe . i recieved the deal on 22nd july 2013 and its more then a month and it never worked and its alredy been to repairs but still not ok and cell c representitive told me to wait they will fix it again but the funny part i never used the laptop but i have to pay . is that fair

Category : Telecommunications

(0) Replies

Country : South Africa

When I renewed my contract, I have also signed a limit on the contract. So for the phone it was R349 with R250 call limit. My June account was R2 100 and when I confronted Vodacom, they have said that there are no limit on my phone and I must go back to Vodacom, Woodlands. There they didn't believe me, until I showed them my paper work which I have luckily kept. What I understand from Vodacom Customer Services is that my July account is R1100. Who must pay that??? The Woodlands branch...

Category : Telecommunications

(2) Replies

Country : South Africa

It was my 3rd visit to milkylane at gateway mall umhlanga. I am a regular customer for waffles. The service is terrible. The portion size of the cream and ice cream is smaller then other milkylanes. The waffle we had was a classic which is 2 scoops of cream and 2 scoops of ice cream. I complained once before and nobody bothered to call me. Its no longer value for money. The halaal places are really ripping the customers. Disgusted will not go back.

Category : Fast Food

(0) Replies

Country : South Africa

As I'm doing my weekly shopping at my usual Pick n Pay on a random Tuesday (13/08/13 17:10-17:40), I put my handbag in the bottom basket of my 2 basket trolley. A couple of minutes later, I realise that my handbag is no longer there. Gobsmacked as to what has happened, I tell one of the employees who refers me to the manger, after I have looked through the store to ensure if it hadn't fallen out. Firstly, no one takes me seriously when I tell the staff what has happened, everyone just...

Category : Retail

(0) Replies

Country : South Africa

Bought a commercial Karcher high pressure washer from Pelecane services in beginning of the year. Because of failure from Pelecane services to service my machine, the machine broke down. Now Karcher wants me to pay almost R5000 in repairs. If the services was done when I asked for them, the machine would still be fine. Karchers guarantee is worthless and I would never buy another Karcher again. So think twice about purchasing a Karcher.

Category : Government

(0) Replies

Country : South Africa

I bought an Eco Buggy stroller from Babyloving.co.za over the net on 11 July 2013. After numerous phone calles and promises to Britney on 071 105 1537, I have not received the stroller yet. Please beware and do not shop online at Babyloving.co.za. Please Help!!!??

Category : Retail

(0) Replies

Country : South Africa

I joined Essential Med 2 months ago and since I joined there service was the worst i ever experience. From the beginning till now I there was promises made, needles to say that nothing came out of the promises. First the so called consultants never told me everything I must know, after I joined and received my welcome back I realized there is a waiting period for some services.after my joining date i was supposed to wait a week for my welcome pack, only after 2 weeks one of the "so-called"...

Category : Medical Aid

(0) Replies

Country : South Africa

Re: False and misleading advertising On the 18th July 2013 at 6:16 am I received an e-mail from Groupon advertising ‘Mint State Nelson Mandela Coin’ for sale. (see attachment) when u click on view it – it then directs to the web page as attached. The advert clearly states the following: Choose between these options: • Pay R1 232 for one MS66 Mandela Coin, valued at R2 800 •Pay R5 495 for five MS66 Mandela Coins, including one free coin, valued at R14 000. Upon receiving...

Category : Promotions

(0) Replies

Country : South Africa

no internet so phoned Cell C direct with whom I have a contract and spoke to Smangele who 'sold' me a contract. Knowing Im in the mountains and reception is poor I asked for free standing modem and price - was told it was about R300-R400 - also was advised to wait to see if sim card would fit my Telkom router. Sim card arrived did not fit so drove 70km to cell c shop to learn that free standing modem costs R1399. I was forced to buy a stick as had no option. Came home to find that stick is...

Category : Telecommunications

(0) Replies

Country : South Africa

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