South Africa Complaints

I purchased a Nissan NP200 1.6i from the Dealer Atlantis Nissan, I have been experiencing problems with the vehicle ever since I have purchased it. I have taken it to Atlantis Nissan on several occasions, as there is a problem with the bakkie for more than 8 months now , I request that you replace me with a new vehicle. I have spent sufficient time, effort and petrol with Nissan trying to resolve this issue. My petrol consumption n has been far beyond the Nissan specifications. “Never again...

Category : Motor Industry

(0) Replies

Country : South Africa

i was recently attacked and assaulted by a City to City bus driver as i got off the bus in East London. How can i make a complaint with the company? I was injured, went to the hospital and opened a case with the police. I now need advise of how best to take this case forward. Thank you bongi

Category : Travel & Tourism

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Country : South Africa

I saw an online discount deal with topcakes last week, and thought that would be a lovely idea for a function I'm having this week. I contacted TopCakes first to see if they could accommodate my requirements, before I purchased the voucher, otherwise there would be no point in doing so. After several e-mails back and forth with them, and after making certain they could do exactly what I wanted, we negotiated that I would buy the voucher, and pay an extra R60 for what I wanted. They then...

Category : Retail

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Country : South Africa

My husband and I were sold a holiday package in 2009 on our honeymoon. We were to pay an additional R 5000 to start the purchase of our points, when it came down to that, as a new couple we did not have the funds to do so, and decided to give it up even though we had already paid R 4000. This year 2013, i was contacted by a lady Sharlene to reactivate this purchase. i had many concerns in doing this as i did explain to her that cash is a problem for us, i have a 3 year old daughter and a...

Category : TimeShare

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Country : South Africa

Hi,I've contacted MTN from 15/08/13 till today the 17/0x/13 and have spoken to about 4 supervisors as they call them selfs,and about 6 agents and all says the same thing that we have sent in a request and we have now activated your line and it will be sorted out in 30 mins...WHAT bull n krap ..its gone hours and nothing os done..HOw freakn professional are they.. My best option is to take legal advice,since no body can sort the probblem out..And it seems that they never call you back as...

Category : Internet Services

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Country : South Africa

I went with a friend to KFC in schoemansdal where I was totally displeased by the kind of service we got from the staff including the manager Hezekiel. We ordered family feast and had to choose other extras and we wanted hot wings. The lady who assisted me said they were 8 left and I paid for them but after a couple of minutes she came back to refund me saying they were now out of stock all of a sudden. No proper explanation was furnish to me even by the manager himself he told me to come...

Category : Fast Food

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Country : South Africa

sim swop never did it still waiting for it and im phoning never get hold of any one to do it for me

Category : Insurance

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Country : South Africa

For 3 years now we have had nothing but horrific service from them, no resolutions to an on going problem of calls dropping, bad reception etc etc etc. Everybody promises to come back to us yet nothing happens?

Category : Telecommunications

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Country : South Africa

Nedbank personal loans has been bugging me for payment of arrears in my account - an account that I have prepaid by +R2000.00. Apparently I have arrears of +R1500.00 that I must pay them but each time I get a call and ask them to go into the account and check if its up-to-date or if I missed installments - the answer would be that the account is not in arrears its just an error on their side! On 13 August I was told yet again that the account is in arrears but when I enquired further, it...

Category : Loans

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Country : South Africa

To whom it may concern I have been dealing with your company for about two years and never had a clam, unfortunately my phone broke and I had to Put in a clam, NOW I GET TOLD THE I NEED TO PAY excess ??? do u know that you are the most expensive on the market ??? And not only that I get told that it will take more then 10 days to repair my phone !!! AND WHEN I CALD IN THERE WAS NO MANAGER TO TALK TO Your client service stinks!!! I WIL NOT recommend your company to anyone in fact I am...

Category : Insurance

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Country : South Africa

My problems with Autopage are never ending.Firstly, throughout this process, a reference number was never provided to me so all I have is dates and names of your staff. I was told that my cellphone/sim card numbers were sufficient for reference purposes. December 2012 - My nightmare started when my wife informed me in December of an sms she received saying that my account had an outstanding amount of +/- R 4000.00 and her sim was locked. When I contacted Autopage, I spoke to Cameron...

Category : Internet Services

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Country : South Africa

I have had to deal with an ADSL line that has been down for a month and a half. When I phone Telkom they tell me its a Mweb probelm because my internet is with them. I have had to phone everyday for the last month and a half. Had to endure changing jacks on the wall, getting a new router. Re wiring the router to the phone jack. To finally get to the fact that the ADSL line was hit by lightning. I have no feed back if I don't phone telkom daily. I also have no way of excelatting this...

Category : Telecommunications

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Country : South Africa

I bought a franchise from Cape Town to open in Durban in an exclusive shopping centre. I used a designer apponited by the Franchisor, New Ideas Company, to do the design and other. Reluctant to use "out of town" designers but the designer assured me she was very capable and was able to deliver on time. What should have taken 7 days to complete according to our deadline schedule took 66 days+....and still not correct. Plans were rejected by the centre's design committee for the duration of 2...

Category : Building

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Country : South Africa

I went to Woolworths store Rosebank on the 26th July to order a store replacement card and i was told they will send an SMS when the card arrives. I waited until today 8-08-2013 then called Customer Services to find out where is the card and they told me the card is there. I wanted to buy especially when its time for sale 6-9 Aug 2013 its ending tomorrow so i went with my drivers licence to collect my card they refuse(Manager) by the name of Anne. I am so dissapointed cos it is not my fault i...

Category : Retail

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Country : South Africa

I went to Grahamstown Motor Body Works on Friday morning to get a quite to have a small dent in my rear driver side door repaired. They told me to call back the same afternoon for the quote. I waited until Monday morning to call and was informed that they had not yet prepared the quote and they would call me back. I called again on Tuesday. Eventually on Wednesday I asked them just to fax it when they finally had it ready. When the quote came through, they quoted FOR A NEW DOOR, paintwork,...

Category : Motor Industry

(1) Replies

Country : South Africa

I blocked my phone and sim card when it got stolen. The phone was found and in order to unblock the phone I had to submit a Vodacom form, affidavit, and a copy of my id to Vodacom. I have submitted the documents twice already, and have not been able to use my phone as yet. Upon receiving the documentation, the phone was supposed to be unblocked within 24 hours. It has now been 8 days after the documentation was sent through, and still the phone is blocked. I have contacted the Vodacom...

Category : Telecommunications

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Country : South Africa

This is the 3rd time I bought the Promo MyGig20. For the month I had 19 days service and 11 days without any service? How must I use 20 gigs in 19 days? If I paid for 30 days. I have 10 Gigs left and only a 4 days to use it...if I have service......VERY UNFAIR. I think Vodacom is targeting all data numbers that have the Promo. Yesterday I had to reboot 5 times because Vodacom cut-out. Please we need to look at finding other providers in the rural areas as Vodacom cannot provide the...

Category : Telecommunications

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Country : South Africa

i have never ever experienced such pathetic service from such a giant network all they give you is excuses and excuses and plain stupidity on the phone i have been battling for so long now they tell me to buy a booster for the signal but our tower 300 meters does not work and we receive signal from as far as ballitto 65 km's away,so many stories the most irritating call center ever,they outside people to teach them how to talk on the phone and to deal with client complaints 8TA IS USELESS AND...

Category : Internet Services

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Country : South Africa

Toyota Gezina wont replace gearbox on new pick-up. now still leaking and propshaft broken too. From bad to Worse. very bad service poor workmanship and reluctance to replace broken parts under warantee

Category : General

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Country : South Africa

We ordered from Cappello's via MR Deliver Boksburg, after 3 hours we have not received our food yet, I called them and was told the driver is outside by my gate, I went out to find he isn't there, so I phoned them again and this time they told me he is at the complex next to us, we had a look and also couldn't see him there, I phoned them again to cancel my order, I spoke to Kayla she said they would reverse my money as I paid with my card, a week later and they haven't reimbursed me yet so I...

Category : Fast Food

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Country : South Africa

I did a job for Dudley of dumar seapoint main rd .Dudley breached the contract and became abusive and threathed me and refused point blank to pay me. peter cheales allowed Dudley to post incorrect information about what had really happened and did not contact me before he posted this rubbish and this has been on the net for almost a year .who knows how much damage this has costed me. peter chealse's site is flawed and should not be take seriously.

Category : General

(687) Replies

Country : South Africa

I ordered products on 5th July 2013 from their Web site paid for it EFT They confirmed receiving the EFT and said may goods will be deliverd On 25TH It is the the 2nd of Aug NEARLY A MONTH later and after numouras calls and emails and even legal threads still NO PRODUCT AND NO REFUND - MY ADVISE - STAY AWAY FROM INTERNET BUYING!

Category : Promotions

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Country : South Africa

I have personal loan with Nedbank and they have been debiting my account on the wrong date. I have call their ask once customer service several times, I don't know what do they mean by ask once. I agreed with them to use eft and I have being paying well, this month after paying they debit my account without any arrangement. Nedbank Bad Service

Category : Banking

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Country : South Africa

Pay Rocksolid Steelhouses a deposit for a steel house in August 2011. No delivery, no nothing........ Is there nobody who can put these guys in jail?????

Category : General

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Country : South Africa

Peter's Transport & Storage misrepresent themselves and they do not deliver the service they promise to. Do NOT use them, unless you want to be disappointed. Refer to Hellopeter.com for details.

Category : General

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Country : South Africa

I live in Douglas Dale area, my reception for data has dropped off markedly over the last few months, there are too many subscribers in area and not enough towers to cater for normal usage 1600hrs to 2100hrs, when are you going to fix problem cell c you are signing up subscribers left right and center but not expanding network, you service is now a joke , typical third word country but the lowest in third world, get off your backsides and fix problem.

Category : Internet Services

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Country : South Africa

I WANT TO CONGRATULATE VODACOM ON THE WORSED CSTOMER SERVICE THAT I EVER RECEIVE I WAS SEND FRM ONE SHOP T ANOTHER AND FOR WHAT AN ARTICLE THAT THEY REPAIRED AND CULD NOT TRACED ISPEND MORE THAN 20 HOURS TRYING TO TRACK THIS DEVICE OF MINE ALSO HAD TO SPEND HOURS ON THE PHONE ALSO HAD TO DRIVE FROM ONE SHOP TO ANOTHER AND BACK AND THEN BACK AND THEN BACK AGAIN BECAUSE VODACOM PERSONELL DOES NOT KNOW WHAT IS GOING ON ANDF THE MANAGERS ARE EVEN WORSE THEY LIE AND THEY CHEAT

Category : Telecommunications

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Country : South Africa

I am utterly disgusted at the lack of service and feedback from all staff at Essential Med. Just like the product they are all talk but no walk. The Terms and Conditions around the policy is dodgey to say the least and the I have never encountered so many incompetent and inefficient staff at one company. This company sells you everything you don't need and don't tell you what they don't cover until you claim, then all sorts of clauses are pulled out. The last 8 months of battling to have a...

Category : Medical Aid

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Country : South Africa

i mr ronnie e.v.lunga upgraded a phone contract with vodacom at eastrand mall sachar vodacom branch on the 09/07/2013 and had a smash and grab incident following day on the 10/07/2013.i reported the case and submitted all the relevant documents including case number and affidavit to vodacom sachar branch at easrand mall in boksburg on the 11/07/2013 and the rest of the docs by the 12/07/2013.the insurance asked me to send proof that the car window was broken and fixed.i did send them the...

Category : Insurance

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Country : South Africa

Weavind & Weavind Attorneys sold my house on action with no communication or letter sent to me to notify me of the auction . The sheriff also did not communicate with no and the Weavind & Weavind Attorneys. I found out that the house was sold today when the person who bought the house at auction came to my house and told me they own the house. She then provided me with information about the action and told me that she bought the house today . Below is the info i could find from the website...

Category : Legal

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Country : South Africa

Nedbank sold my house on action with no communication or letter sent to me to notify me of the auction . The sheriff also did not communicate with no and the Weavind & Weavind Attorneys. I found out that the house was sold today when the person who bought the house at auction came to my house and told me they own the house. She then provided me with information about the action and told me that she bought the house today . I contacted Nedbank and they told me that there is nothing they can...

Category : Property

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Country : South Africa

About two weeks ago i bought a groupon voucher for emporium hair salon. I made an appointment. When i came there today for my appointment the salon doesnt exist anymore and the telephone number doesnt exit. That after 2 weeks a made the appointment and confirm the address. I insist to get a refund otherwise i am going to take it further with the consumer act

Category : Promotions

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Country : South Africa

Gap Management were assigned to take care of a property while it was standing empty prior to new owner moving in. I, as the new owner, had on several occasions alerted them to break in's onto and into the property. When the time came for handing over of the keys I had to sign a damage report and was assured that the repairs would be effected. Weeks have gone by, Gap Management are ducking and diving, the promises..... I've heard them all!! They fail to get back to you, do not...

Category : Property

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Country : South Africa

WE WERE LOOKING FOR A WEB DESIGN COMPANY ON THE INTERNET. NICKY, FROM 'Upthink/Online&Mobile Marketing Expert CONTACTED ME PROMISING THE WOLD'S BEST WEB DESIGN. 3 MONTHS LATER, MINUS R1,648-00 (FOR SETUP AND 2 MONTHS'?) WE RECEIVED THE WORST WEB 'DESIGN' 'SETUP' WHATEVER YOU WANT TO CALL IT. I AM NOT COMPUTER LITERATE BUT COULD DO A MUCH BETTER JOB! NICKY'S REPLY WAS THAT 'JACO' MESSED THINGS UP AND WAS SUPPOSED TO APOLOGISE. WE DO NOT KNOW 'JACO' - WE WERE UNDER THE IMPRESSION NICKY...

Category : Scams

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Country : South Africa

I write this with the hope that you can please assist me in getting the below issue resolved, as I can’t get to speak to an ADT Manager (their first line support wont transfer me to anyone) I have been a loyal ADT subscriber for the past +-8years (5years years at our old address and 3years at our current) When we moved to our current place in Diep river we fell under the surveillance of the bicycle patrol, I never asked for this but I was told that because they would cycle past my house...

Category : Telecommunications

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Country : South Africa

I bought a contract phone with nashua mobile three weeks ago but to my suprise my sim is still yet yet registered on the network. I've called a couple times without any success in resolving this issue. I'm now thining of pulling of this contract. Their services are so pathetic.

Category : Telecommunications

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Country : South Africa

At the end of February, both my wife and myself went for an upgrade to the Tygervalley branch of Vodacom. We took ll the relevant papers with us that were required so that 2 cellphone numbers on my account could be transferred onto my wife's name. A trainee was assisting us, and the cellphone upgrade was done. My wife's sim was to have activated by the Sunday, however, it had still not been activated by the Monday. When I phoned, I was told that we had not supplied my wife's bank...

Category : Telecommunications

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Country : South Africa

Most of the places in Brandfort don't receive 3G signal, allways receive edge signal. Now the new trent is 3G is showing, but when you try to call, the phone cut out or make funny noises. Not my phone, happened to 10 other people I know. The edge internet is damn slow, take ages to open if you are lucky. Vodacom suppose to be the best and biggest, not in Brandfort. I am going to finnish my contract then change to other. Vodacom signal up to sh..!!

Category : Telecommunications

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Country : South Africa

Bought Polo tdi on Synergy-auto Auto sales Internet site 11 months ago from André Niemand and paid R 20,000.00 deposit, To date no car no refund of deposit.

Category : Internet Services

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Country : South Africa

I have been through the same ordeal as many using Jack Wellsted. Please do your homework carefully before using this company to move your goods. There has been no service delivery according to their promises and refunds are not paid to people requesting them. Please see Hello Peter .com to see further complaints.

Category : General

(0) Replies

Country : South Africa

I have been through the same as many complaining about non-delivery and being ripped off by this removal company. Please beware and do your homework carefully before using this company. See Hello Peter .com to see further complaints

Category : Scams

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Country : South Africa

I went to the Vodacom Shop in Waterfall Mall in Rustenburg in February 2013 for a sim swop on a contract. It is 11 July and despite countless calls to the call centre and visits to the aforesaid shop to attempt to resolve the matter, I am STILL billed and my account debited (for 4 months!!) for a contract subscription but the sim card remains unregistered and does not work!! Who protects the consumer against Vodacom debiting accounts for services they do not render? A blatant lack of...

Category : Telecommunications

(0) Replies

Country : South Africa

I experience problems with my Samsung S3 where I could not get signal, didn’t receive calls when I’m in a certain area. I took my phone in to Irene Village Mall in Pretoria for repairs and got it back in two weeks’ time whereby the consultant informed me that they only did a software update and could not find anything wrong with it. I then went back after about two weeks as the same problem accord. I advised the consultant that I’m not happy and they need to replace my phone as I...

Category : Telecommunications

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Country : South Africa

Loan Aplication

Category : Loans

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Country : South Africa

FNB refuses to provide me with a credit card as I'm on MATERNITY LEAVE!!! I decided to move my personal banking profile to FNB as my husband seemed reasonably happy with their service. I however, have been forced to rethink this decision. I completed applications for both a credit card and a cheque account at Germiston branch (23 May 2013). I was told that I qualified for Platinum status. All required documentation was provided, including my marriage certificate. I then received a...

Category : Banking

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Country : South Africa

After contacting Cell C direct on Tues 2 July, and speaking to sales consultant Teboho Rasephei, he initially had no knowledge of the contract I was wanting to take out despite it being offered on Cell C website and requested I send through a 'screen shot' of the deal to prove its existence, I duly did so He requested I send through 3 months banking statements as well as a copy of my ID, as it was nearly 5pm he said someone would call me back the next day-nobody did. I immediately sent...

Category : Telecommunications

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Country : South Africa

Rather than go to an established optometrist, I came for a doctor's visit to the local optometrist (support your community). After waiting for 30 minutes, filling out all the required information, I watched as 3 different individuals came in after me and were given better treatment, attended too and left while I sat there. As an American visiting South Africa, I can only say that it was a reflection of the bad stories one hears about this country. There were clear undertones of...

Category : Medical

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Country : South Africa

Billed for unknown subscriptions. When queried with store was misinformed. Contact centre advised of numerous subscriptions. Never received anything in return from these comapanies. Its a scam and no one at Nashua prepared to assist me. Very disappointing to know my service provider can allow for scams and merrily debit for account. My contract is with Nashua and I pay Nashua so I expect them to protect me. But they not. No one responds to compalints either. Shocking service

Category : General

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Country : South Africa

I RECEIVE AN SMS PRE-APPROVED LOAN TO SPEED UP THE PROCESS I MUST PAY R380 AT NEDBANK WHICH I DID AND THEY SAY IS PRE APPROVED BY EC LOANS COMPLETE A FORM AND THEY SAY WITHIN FIVE WORKING DAYS IT WILL BE IN THE ACCOUNT.I WAITED AND I PHONE THE NUMBER AND THEY SAY I MUST FAX 2MONTHS BANK STATEMENT,PAYSLIP AND COPY OF AN IDENTITY DOCUMENT TO VERIFY THEY ARE GIVING RIGHT PERSON I DID AND THEY NEVER CAME BACK.IPHONED0218154699 AND THEY SAY R50000 IS PRE-APROVED IT IS PROGRESS SO WITHIN 5 DAYS SO...

Category : Loans

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Country : South Africa

anly for personal loan

Category : Loans

(0) Replies

Country : South Africa

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