South Africa Complaints

Been waiting for parts on Toyota Avanza for 2 months, Vehicle that needs major repairs due to bad services in the past 2 years from Middelburg toyota. Parts arrived & service booked only to here from the tecnician that my vehicle will not be on time because of parts received late. Who is bullshitting who? I am fed up with Middelburg toyotas excuses & bad management & technicians that are absolutely clueless. I need answers & will not leave this matter. Why must I pay thousands of rands for...

Category : General

(0) Replies

Country : South Africa

I phoned MBDCS, I was worried for I made payments by the outstanding amount went up instead of down. I spoke to certain people who treated me like a criminal, they did not want to hear I was saying. For the payments I made, they charge me interest, phone calls, letters telling me they wil persue the matter. Everything they decide to charge they will. I wrote a letter telling them that I will not pay for fees thatatement for they delivered falty statements. iT IS NOT E A PLEASURE...

Category : Financial

(1) Replies

Country : South Africa

We received a SMS from MFC in Oct or Nov 2011 stating that as a valued customer , they offer us a payment holiday for December 2011. I still phoned MFC to confirm if this was a scam or indeed a offer from them. The person confirmed that only selected customers received the sms and it is indeed the truth. I also asked if there is anything we have to do if we want to take up this offer, I was told that if we receive the sms we dont have to do anything els. Now we keep getting sms's saying...

Category : Banking

(1) Replies

Country : South Africa

Afternoon Gail I went to Pick n Pay Meadowlands on the 31 Aug 31 Friday, I had some coupons from Kellogs to the value of R80 i took some groceries which included the pack of Kellogs All Bran 1kg and the 500gram, when I got to the till the lady that helped me Amukelani Matjeke did not greet as usual, after she rang all my items she asked me the usual line plastic, I said no then I gave her the coupons and she said they don’t accept them, I asked for Morgan or Orbed and she said they are...

Category : Retail

(0) Replies

Country : South Africa

Good day all I went to your store on the 1 Sep 12 in Maponya Mall, the shoe I was looking for they did not have a size 6, I asked the lady that helped me Lindiwe to do a branch look up at Jabulani Mall, on the system is showed 1 left, Lindiwe phoned Jabulani Mall, the lady that answered the phone is Annalisa, she said there is only two people working and she can't help us then she put Lindiwe on hold, then she put the phone down. Lindiwe phoned again and she said she is busy and can't...

Category : General

(0) Replies

Country : South Africa

I purchased a mattress from Dial-a-Bed on the 16th June 2012 and arranged with them that I will give them the date to deliver my mattress in the beginning of August 2012. They called me in July to inform me that my mattress was there and as per our arrangement they would keep it for me until I needed it delivered. When I contacted them to make arrangements, they had sold my mattress to someone else and for 3 weeks promised that it would be here the next week. When I eventually complained to...

Category : Retail

(1) Replies

Country : South Africa

On Monday 27 August at one in the afternoon my son was involved in a accident. A Taxi hit him head on of his motorcycle. He was then rushed to Rustenberg Goverment hospital. Well by monday night he received nothing for pain and he lay in a pool of blood. Tuesday I went back to the hospital and still nothing was done on my son. By about 4pm I was so cross that I started screaming they then got someone who is over the nurses to talk to me then they btought a doctor they made every excuse in the...

Category : Government

(2) Replies

Country : South Africa

On February 20, 2012 It was confirmed by Tisha at corp dot co dot za that they received my R495 for the services I requested, change of name of my Closed Corporation, change of list of directors. I was requested to email and then after confirmation from them, post a certified copy of our Identity documents. Which was confirmed, posted and confirmed received. Two weeks later Tisha informed me the name change was unsuccessful and that I had to pay another R500 for a new name application. I...

Category : Consultant

(0) Replies

Country : South Africa

I am a businessman in PTA,I have a few conracts with vodacom ,and have renued 2of them 2 blackberries bolds,what a mess,it putts it's self on silent or just goes off,vodacom says I need to give it in but it comes back with the same problem,what now,I must speek to MTN to see what they can do,patience at their call centre says will phone me but never does,incopopotent must say,I am asking for copys of my contracts

Category : Entertainment

(0) Replies

Country : South Africa

This company take a 60% deposit on all there jobs I Have paid them R16000.00 rands for Doors that was ordered on Nov 2011 Up to now nothing happened The Manager Martie is telling me lies since 2011 They Use exscuses that the delivery truk was hijacket , Doors not to size ,Material shortage . I warn every Body out there this is a Scum Company they take Deposits and you never here from them Again SA ROLLER DOORS whats out in the building Market for this croud

Category : Building

(0) Replies

Country : South Africa

I was sent an sms from African Bank on the 24Mar12, that offered me a 50% settlement if I was able to pay the settlement before the 30Jun12. I called the call center a couple of times and they confirmed it to be true. I struggled to get people to assist with this as I was eager to pay the settlement before the due date, that being the 30Jun12. A lady by the name of Stephina assisted me. Then I was transferred to many other consultants thereafter. A Tshepo Hlesika assisted me and assured me...

Category : Loans

(0) Replies

Country : South Africa

I need your help, on the 10 march 2012 I have signed an offer to purchase of a property and on the 4 April 2012 the bond was granted to me by standard bank, on the 13 April 2012 I have deposit 10% of the deposit into the agency RE/MAX and associates account RANDS 50000 . From there I been waiting for the transfer to happen until on the 20 of May, I find that the transfer was delaying because the property went on auction sale by the sheriff on the 24 April and another buyer did buy it. I...

Category : Property

(0) Replies

Country : South Africa

Good day My account number is A3077954 Sim number is 071 885 1598 I received a billing of R549.12 from you guys on the 23rd of August and of which on the 20th of August you tried to debit R895.61 on my account And not so long ago when I got a statement via post from you guys it said I owed the R895.61 which I disputed with your call centre,I was then told that I owed R349.12,I’m not prepared to pay the R895.61 you can come and take your laptop I cannot just stand and let you rob...

Category : Computers

(0) Replies

Country : South Africa

I did a sim swop on Sunday as my sim was damaged, the call centre agent was quite rude and after repeatedly answering her question as to why i wanted a swop - simply the card was damaged she was insistently irritating me and was reluctant to assist. I promptly hung up and called back - this consultant was not arrogant but did the procedure and after following her instruction, it is now Wednesday and still no service - they didn't even offer to take an alternate contact number or email address...

Category : Telecommunications

(0) Replies

Country : South Africa

Unisa has no telephonic complaints line, they have abolished telephonic complaints lines for email complaints - to which they do not reply in time and many students'problems go unsolved. Unisa's service has(in the last 10 years)steadily gone from outstanding to disgraceful. Does Unisa online registration even exist? I registered online, paid my deposit for modules, just to be notified I was not registered -the system failed to register me. They apologise for the inconvenience and you can...

Category : Universities

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Country : South Africa

In early July my family made a booking at Lizzard Guest House in Vanderbitjlpark of which a 50% payment of R2800 was paid to the owner Mr Sam Monareng. A week from then I visited the place since some of the family were wondering if it would accommodate the number of couples together with the kids and wanted to know about the surroundings. The owner was unfortunately not present but his daughter took us around the places we booked which were the two cabins he has there. Two and half weeks...

Category : Hospitality

(0) Replies

Country : South Africa

It is over one year now that I have paid a registration fee and for products from PCG telecoms, trading also as Smarttelecoms from 3 Abrey Road, Sanyati Park Office 1 Aloe Building and Office 3 & 4 h Block (Sanyati Park). After multiple calls and promises of refund or supply of goods purchased I still have not received anything. The company have gone beyond a bad service and has reached a level of robbery. I would seriously urge anybody not to trade with this business. Hello Peter has many...

Category : Telecommunications

(0) Replies

Country : South Africa

I contacted FNB 3 weeks ago telling them I was unhappy with the service at Standard Bank and was interested in moving all my accounts to them. I was sent a reference number and told I would be contacted within 72 hours. I heard nothing so I phoned again. I was given another reference number and was told someone would contact me that afternoon. Guess what no response. FNB spend all this money on advertising trying to get people to change banks but when they get the opportunity they do nothing!

Category : Banking

(1) Replies

Country : South Africa

I have tried in vain to email ADT twice about an account I received. I receive an immediate system generated email thanking me & giving me a reference and that is where it ends. I tried to phone them today and asked for their accounts deept. The number rang for over a minute and then I was cut off. Absolutley shocking and to think they are in the quick response industry.

Category : Security

(0) Replies

Country : South Africa

I got myself a SANLAM Liquid account a few months ago. When they were supposed to deliver my card, they never did, then I called to hear that the card was returned because I was not there to receive it, when in reality they had wrong details printed on the card. I tried continuously to have this corrected until i gave up and asked them to close down the account, however they are not even willing to close this account, telling me they require a cerified copy of my ID and a proof of residence....

Category : Banking

(0) Replies

Country : South Africa

A Late bus is acceptable, but allowing your "valued" customers to wait in cold weather without the decency to inform them that the bus will be late?! That is just pathetic communication. One Text message or a call to the bus stop would have made a big difference! I could not keep from laughing when I told the agent (Cust care[less]) she worked for a pathetic company and she acknowledged it whole heartedly. IF YOU WANT TO SEE HOW THINGS ARE DONE: CONTACT INTERCAPE BUS SERVICE. THOSE...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I applied for a new contract last week & friday & I have not received any fone call yet.I have been calling them since monday & I just reach the voice mail all the time.so what is the people doing in their working hours.I have been an contract costumer for many years & I never had such bad service before.to be quit honest I'm going to another service provider today.I'm totaly finish with mtn.

Category : Consultant

(0) Replies

Country : South Africa

I applied for a new contract last week & friday & I have not received any fone call yet.I have been calling them since monday & I just reach the voice mail all the time.so what is the people doing in their working hours.I have been an contract costumer for many years & I never had such bad service before.to be quit honest I'm going to another service provider today.I'm totaly finish with mtn.

Category : Consultant

(0) Replies

Country : South Africa

Good afternoon I sincerely hope that you will help me because I do not know where to go anymore, or what to do next. In December 2011 I took out a new contract with 8ta and was supposed to get a new handset too. The day I got the handset, it would not switch on, and a person in the shop told me the phone must first warm up because it's a touchscreen phone. The next day it still would not work, and I took it back. They would not replace it because the technician had to look at it...

Category : Telecommunications

(0) Replies

Country : South Africa

My phone got stolen at the end of June. (I took out insurance form Auto page.) After completing all the necessary documentation – including the insurance claim, I still today (8th of August 2012) do not have a replacement phone. Firstly the insurance company said they did not have receive the documentation – after I sent it numerous times. Then the claim was not processed. I had to follow up several times for the insurance claim to be processed. It was then liaised with me that I can...

Category : Telecommunications

(3) Replies

Country : South Africa

This woman sets up class times and ask for a deposit. She then chnages the class times to when you cannot make tham and will not refund the money. She has responded to lawyers letters saying she will refund the R1500 and has not after weeks. This is a SCAM!!!! Her details are Anita Sale [email protected]

Category : Scams

(1) Replies

Country : South Africa

I upgraded my contract and got a phone and a SAMSUNG GALAXY TAB 10.1 P7500. I decided to take VODACOM INSURANCE only on the TAB. the first 2 months i was charged double on my insurance i let that be because they said they will pay me back. Eventually 4-6 months later i received the funds. but that's not the problem! unfortunately during this time i dropped the TAB and the screen cracked, so i went to vodacare in Hatfield and they gave me a report saying its beyond economical repair and i...

Category : Telecommunications

(0) Replies

Country : South Africa

My wife applied for 2 internet contracts on 24 July 2012. On 28 July 2012 after we did not hear anything from MTN Bonaero Park we visited the shop just to be informed that they lost the paper work. She then completed the forms again and up to now (01 Aug 2012) still no feedback from them. I will certainly not refer anybody to them EVER.

Category : General

(0) Replies

Country : South Africa

Date: 30th July 2012 Dear Autopage Customer Service, My concern is very simple. I paid cash and RICA'd a Neotel cordless phone from your Bluff Towers outlet on the 26th of July 2012, just 4 days ago. I chose the prepaid option, being strongly averse to contracts. This unit was for my wife. I did not open and activate the unit, your salesman did so, against my wishes, in the potential prospect that this situation may arise. My wife does not like the handset and tiny screen and text, so I...

Category : Telecommunications

(0) Replies

Country : South Africa

I had my kidsbirth day party and ordered a spiderman/ballerina cake. I specified that the filling must be red velvet one side and blue velvet on the other. This was a simple cake, i paid in advance. On the day of the party I came to collect the, cake firstly they were so late, i waited there for almost an hour and i was late for my own kids party. They then fail to tell me the cake has a chocolate filing tht i didnt order. I had no choice but to take the cake coz i was not gona have a party...

Category : Retail

(0) Replies

Country : South Africa

I had my kidsbirth day party and ordered a spiderman/ballerina cake. I specified that the filling must be red velvet one side and blue velvet on the other. This was a simple cake, i paid in advance. On the day of the party I came to collect the, cake firstly they were so late, i waited there for almost an hour and i was late for my own kids party. They then fail to tell me the cake has a chocolate filing tht i didnt order. I had no choice but to take the cake coz i was not gona have a party...

Category : Fast Food

(0) Replies

Country : South Africa

26 July 2012 I AM VERY ANGRY! I NEED YOU TO SORT THIS OUT, NOW! On the 20th of June 2012 I went into the Alberton Telkom branch and spoke to the 8ta consultant on duty and I changed my bank details for the debit order. The 2nd of July 2012, 8ta still debited my old account, the debit was returned as unpaid and I was charged an unpaid fee of R115. I went and deposited the R199 into your ABSA account and proceeded to fax the proof of payment to you to 2 different numbers on the...

Category : Telecommunications

(0) Replies

Country : South Africa

SAA Voyager loyalty programme is a Kafkaesque production designed to alienate customers. For five years I have not been issued with membership cards for myself or my family members, despite frequent flying. For five years, I've been unable to access our profiles on the Voyager website to change something as simple as a home address. And when I've sent Voyager our boarding passes by registered mail, for flights we've taken, apparently they've been lost. So sad. I've also sent...

Category : Air Travel

(4) Replies

Country : South Africa

mtn customer care number 808 i have been trying to contact mtn with regards to them not crediting my account with airtime as they do on the 21 of every month... i choose to speak to an operator but the call never routes to one, kept waiting for long long minutes on end, eventually in me giving up and putting the phone down! mtn did not even notify customers that there is an issue regarding top ups. i am very disappointed at this service!!!!!!!!!!!!!!!!!!!!!!!!!

Category : General

(0) Replies

Country : South Africa

I had the extreme misfortune of having made use of Connectweb website design. Cindy and Stephen Basson is very willing to take your money, and then months will go by before hearing from them. Their websites are done in Wordpress- so easy that any teenager that can work with a mouse can do it- yet they take months to literally copy-paste their clients info on the page. I waited 3 months, after payment- just to find out that they haven't yet started with my one website. When I...

Category : IT

(0) Replies

Country : South Africa

I bought a new Samsung LED 32" TV on 10/09/2011 from Game Cape Gate. After 1 week I noticed that there was 2 vertical lines running from top to bottom in the middle of the screen. Took the TV back and they checked it out - I got new replacement TV. In June 2012, I noticed the same 2 vertical lines in the middle of the screen. I removed it from the wall bracket, placed it back into the box, with all the accessories - Every thing in a LIKE NEW condition. I personally cleaned the screen only...

Category : Electronics

(1) Replies

Country : South Africa

I stay 10 km from the Vodacom tower. My signal jumps from 1 to 3 all the time during a conversation. Then what does "not allowed" mean. And network busy has been going on for 20 years. A sms I have send at 3pm only gets delivered at 1am the next morning and this can cause a life of a family member. Come to our town and run a meeting with all our farmers. They will find out what unhappy farmers can do. Does Vodacom know about farm attacks? Do they know that we need our cell phones for the...

Category : Telecommunications

(1) Replies

Country : South Africa

I have requested Standard bank to reverse a payment of R9050.00 that I paid to Stardust Financial services (Scam) on the 17th of April 2012, I have opened a case with SAPS and gave Standard Bank the Case number to confirm the Stardust Financial Services is a Scam. Even today I have not received any feedback from Standard Bank for the query that I have logged on the 17th of April 2012 and the payment has never been reversed to my account. I have been waiting for sometime now and I need this...

Category : Banking

(2) Replies

Country : South Africa

I moved to a new house in November last year, and only received the electrical compliance certificate in January this year. Long story short the are a couple of issues with the wiring in the house and there is a swimming pool switch that is not in a good condition or rather safe to use, and the coc does not say anything about the swimming pool. After realising all this I called the electrician that issued a certificate to come and fix all of this issue, he came once to look at the issue and...

Category : Building

(0) Replies

Country : South Africa

We are living at the corner of Main Road/Duikker Street in HLUHLUWE and are very concerned about the high amount of trucks parking overnight in this area. In the last year the situation has become worse with about 50-70 trucks every week using MAIN ROAD from LOT 46 down to the water reservoir AND DUICKER STREET as parking and overnight stop. In Main Road trucks parking in front of residential areas and businesses although the road is restricted to vehicles under 3.5 tons. They blocking...

Category : Municipal

(0) Replies

Country : South Africa

Signed up 2 years ago. Was promised by salesman of free breakaways, cruise ship discounts etc. Not been able to book once. Place are never available. Points are few and places are so expensive. Want to cancel contract. Paid thousands without seeing any benefit.

Category : TimeShare

(1) Replies

Country : South Africa

This is a New Security Company in the EastLynn/ Jan NiemandPark area. The Owners is Mr. and Mrs. Pepe Du Plessis. These people give away free alarms, with a 3 year contract, if you are unhappy about anything and made a complain, you can be sure that you have a break in shortly after. SEM is telling LIES about other Security Companies, and steels their Clients, regarding of the Clients is breaking his Contract and will se sue for it. I have seen with my own eye's how they had attacked a...

Category : Security

(0) Replies

Country : South Africa

Dries is the owner of RDA, a bad Drunken Person, he wanted Night Guards, sighned the Contract, but beware, when he needed Insurance Money, he staged a THEFT and blame it on your Guards, which do arrest his Personell staying on the premises, and break the contract by demanding to have the Guards removed, then he is not paying the outstanding fees, for service already rendered, and also he is breaking contracts, and then the very next day he is appointed a new security company. BEWARE OF THIS...

Category : Security

(1) Replies

Country : South Africa

This Company with the Owners: Mr. Martin Hillebrand and Mrs. Sylvia Lotriet have a business in Rosslyn. They Hire Guards from Security Companies and only pay the first 2 to 3 months, then they stop paying, but still wanted their Guards. If you took away your Guards, they refuse to pay their outstanding bills. PLEAS BEWARE OF THESE 2 PEOPLE THEY PLAY PEOPLE OFF AGAINS EACH OTHER. Other Security Companies alread took them to Court for their payments of service already delivered.

Category : Security

(1) Replies

Country : South Africa

On Sunday Morning the 8th July 2012 at 9:30 we were at the Fleamarket In Zambezi road next to the Kolonade and we decided to have Breakfast at the Black Sea Restaurant/Fast food outlet. On ordering "I am alergic for eggs" as them to change may eggs for bacon "chrispy fried" without eggs. We received our food without any cutlery. We call the waiter and ask for cutlery, which we received, and i see may bacon is not fried, so a ask him to take it back and get it fried, which he informed they...

Category : Fast Food

(0) Replies

Country : South Africa

My husband passed away in oct 2008 and my solicitor and I have filled in so many forms and sent e mails and still nothing those 2 companies have caused and are causing me so much stress and expenses quick to take your money but slow to pay out and feel because you dont live in SA anymore you dont count Lella

Category : Insurance

(0) Replies

Country : South Africa

I need my refund from Translux city to city and all i get after the lies and empty promises made by their employees at the booking call center all i get is bad attitude from Tiisetso who works at the PTA station offices and she told me "we dont do refunds and please move awway i want to work. After asking to see her manager she told me the manager is not there and asked me if i do hear properly in my ears??" Is that the kind of service i deserve as a client who paid for a service which was...

Category : Travel & Tourism

(0) Replies

Country : South Africa

Mr Handy Man / Eagle Construction / Hennie Odendaal I have spent R120k having renovations done by them. There is a complaints list as long as my arm, broken promises, shoddy workmanship, a bathroom that cannot be used and NO certificates. They are dishonest and incompetent. Do not be fooled by the sweet words and "my word is my honour". I am now taking legal action against them!

Category : Building

(2) Replies

Country : South Africa

Before I moved in, they gave me false information telling me I should not worry about he electricity as it will be sorted out by Smile properties. three months later the electricity were switched of due to an outstanding amount for more than R30 000. I had to suffer for a whole month without electricity after I paid Smile properties for my electricity usage as agreed. Now they are still charging me for the full usage after I have paid. they lied to me and now they want to charge me for stuff...

Category : Property

(1) Replies

Country : South Africa

I have a Canon photo copier from Smart office Durban and since it is a new machine have not had any problems till last week when the tray that holds the old laser ink reported that it needed replacing, I phoned the Smartoffice call center on Thursday the 28 June and reported the problem and was assured that they would send a tech out to replace it .He arrived and said that he had no spares but that it would be up by Fri afternoon and he would come and replace it. Friday arrived and went .On...

Category : Electronics

(0) Replies

Country : South Africa

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