South Africa Complaints

I also have a problem with Dermagraphics Beauty Salon. I don't normally fuss over service, but I think they must stop promoting themselves through groupon or any other promoting companies. It seems they can't handle the inflow of customers. It is just too much for them to handle. If their service was good as they advertise themselves, then they must respond to clients and indicate the best suitable times to fit them in. Promoting their business is the best instrument to uphold business...

Category : Promotions

(0) Replies

Country : South Africa

Took my phone in for repairs on 10 Feb 2012 and only received it back 20 march only because of many phone calls. Next problem, Nashua were taking the debit order off on the 5,6,7 of the following month instead of 25 to 30. Even after many calls i had to eventually cancel my debit order with them. Very unhappy customer will definately be cancellin g this contract when it ends in september this year.

Category : Electronics

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Country : South Africa

Cartrack i cancelled my cartrack contract August 2011,Cartrack harrassed me for R1100 cancelation fee,which i was not aware off, i requested a copy of my contract 10 times from them,i only received today, 23 April 2012, in the mean time they blacklisted me for R4635.36 , and forces me seek legal advice. Cartrack is thieves and do not believe anybody in there right should have to deal with such crookes. Together with Insurance companies they force their product onto you and when you cancel you...

Category : Motor Industry

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Country : South Africa

I BOOKED 2 TICKETS IHF958 & IHF 957 FROM CAPE TOWN TO MOSSEL BAY 18/04/2012. MY DAUGHTER HER 3 MONTH OLD BABY AND I WERE LEAVING ON THE BUS TERMINUS AT MARINE ROAD CAPE TOWN. ALTHOUGH I ASKED EVERY BUSDRIVER ABOUT WHICH BUS IS GOING TO MOSSEL BAY EACH ONE OF THEM REPLY THE BUS WILL COME. UNTIL IT GETS DARK @ 19H00 I ASKED MY DAUGHTER TO GO TO THE OFFICE AND ASKED WHEN WILL THE MOSSEL BAY BUS ARRIVED THE GUY TOLD US ALL THE BUSSES ARE GONE ALREADY. WHAT I WANT TO KNOW WHAT ABOUT MY FARE I HAD...

Category : Travel & Tourism

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Country : South Africa

I have a 10gig promo contract with 8ta. In December 2011 they did a sim swop as 8ta had problems with the internet connection. Now I receive two accounts one for R199.00 and one for R2000+ I called them last week Tuesday as my internet connection was cancelled due to the outstanding account of R2000. 8ta loaded two profiles on my name - 2 sim numbers so the one sim card was never cancelled when they did the sim swop. I pay every month my R199 subscription. I took bankstatements to...

Category : Telecommunications

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Country : South Africa

NO COMMUNICATION FROM PRINCIPAL TERSIA DIJZEL. OWNERS HOUSES ARE NOT LOOKED AFTER. WHO WILL PAY DAMAGES? RESPONSIBLE TO ENSURE THAT OWNERS DO GET THEIR RENT,NOT BEING DONE!!!!! NONE OF OWNERS INTERESTS ARE LOOKED AFTER. NOT A TRUSTING PERSON AT ALL. A LOT OF OWNERS WHO HOUSES ARE BEING RENTED OUT THROUGH WESKUS EIENDOMME ARE CURRENTLY IN FINANCIAL DISTRESS DUE TO POOR SERVICE/MANAGEMENT BY TERSIA DIJZEL.

Category : Property

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Country : South Africa

Jeep Patriot - Boksburg In May 2011 I purchased a brand new Jeep Patriot, cash, from the Chrysler Jeep Boksburg Branch in Gauteng, South Africa. In late December 2011, 6 months after I had purchased the vehicle, when reversing I heard a noise from the gearbox I then took the vehicle in for its first 12000 service a week later and reported the noise from the gearbox. When I collected the Patriot after the service I was informed that I needed to bring in the Vehicle because of the gearbox...

Category : Motor Industry

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Country : South Africa

My car was taken to Kia workshop in February 2012 for repair and the guys overthere failed to fix it and when I went to collect my car, I first found the bonnet open and when I tried to start the car, it couldn't because the battery that I had bought two months earlier went flat. When I asked the reason behind the bad condition of the battery, these two guys (Joe and another old white man) told me that when a car stays for a long time without moving, the battery usually goes flat. I know...

Category : Motor Industry

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Country : South Africa

Multichoice - insufficient call phone operators - waiting for 15 minutes before being attended to - no national callshare / or toll free number when calling from out of main centre? Pathetic service attendance setup - must employ more staff must have caal share / tollfree number

Category : Satellite Services

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Country : South Africa

on the 7th of Mar2012 at 6h26 pm my husband and i made a call to Dial Direct looking for a competitive quote on for insurance for both our cars. We were assisted by, Gerald. i informed him that i was with Lion of Africa and my husband was with My Way. I was looking for a price on exactly the same comprehensive coverage as i had with my current insurance. He gave us a price that was by far too good to be true. on the call i questioned him several times to confirm if the price was what he told...

Category : Insurance

(3) Replies

Country : South Africa

Hi, I am very disappointed for the fact that your services delivery is not prepared to meet the clients or Students needs, I tried to apply before registration, for or your system rejected me and wanted to change my name into what it needs that can not happen, and I several tried you registration landline no body could pick the phone and answer, I sent you my details for second semester registration through sms code 43578 accepting that I was late for first semester, what you do, is telling...

Category : Universities

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Country : South Africa

I flew from Tete on 30 March 2012 SA2281 I was told to put my bag on the sky trolly and told the guy that it is not locked. He told me that nothing can go missing. When I arrived home last night and unpack my bag, my blackberry bold was missing. The box and the charger was still in the bag but the phone is missing. How do I go about getting refunded Corne 0823777673

Category : General

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Country : South Africa

I recently received my account from Woolworths Financial Services for my Store Card, which had an overdue amount of R76.62 and a Minimum payment amount of R154.31 due date for payment being 07 April 2012. My total outstanding account was R1035.91. I paid IN FULL sending a proof of payment with a letter cancelling my account the same day, 29 March 2012. I received a phone call today 30 March 2012 from a recovery agency saying if the outstanding amount of R76.62 was NOT paid, I would incur...

Category : Retail

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Country : South Africa

i am very upset with institution. i have recieved the preapproved loan notification in form of sms. i phoned the number they gave me. the next thing i fount was the sms to tel me that i am qualifying for R50000 loan. from that i was required to deposit money to their account. i did so. after i phoned to conform wether my fax for proove of payment is it recieved or not. i asked the consultand wen am i gonna get my application form which is where someone had to show me the tue colors. now it...

Category : Loans

(21) Replies

Country : South Africa

I have just built a house and the elecrician never completed his job even after he was fully paid.The gyser downstairs has been connected with an elecrical cord running from the gyser accross the yard to a plg in the entertainment area, this is very dangerous for my 5 year old. The geyser for upstairs is still not connected, so we are forced to all use one showere downstairs.dstv points and jacuzzi not connected. stirs case still missing some light. We have been trying to contact him since...

Category : Building

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Country : South Africa

I am very unhappy with the service from Furniture City Park Meadows. I bought a lounge suite in November 2011 from them and it was delivered a month later, DAMAGED. I informed them and they assured me that it will be exchanged the following week. Every week when I call them they tell me next week. I spoke to the manager Peter Mitchell on several occasions and he keeps promising to resolve the matter. It is now end of March 2012 and I am still paying for a product that I am not happy with, I...

Category : Courier

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Country : South Africa

I have never experienced such bad service as I experienced from Vodacom and Vodacare. My phone was handed in to repair. The list of excuses as to why the phone is not ready yet is endless. Vodacare did not submit my insurance claim forms, I eventually had to go to the store to make sure it was faxed, this is 2 days later. Then they order the wrong parts, I have to wait another week. I complaint to Vodacom, who seems just as incompetent as their Vodacare branch. I spoke to Wayne at...

Category : Electronics

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Country : South Africa

Hi there, Please note, Regarding a query on my ITC report. My issue was that woolworths listed me without informing me, and when i queried with them, they ignored me for weeks and weeks, and then finally i received a call from woolworths agent stating they received my letter in Sep 2009 about been in hospital etc and wanting to come to an arrangement with the account, but he said they ignored it as they dont care about the consumer been in hospital or sick, and that the money must be...

Category : Financial

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Country : South Africa

We are tenants at Michael House, in Mucklenuek, Pretoria, and it is being managed by First Property Trust, we have the following problems and we do not know how to go about tackling them. 1. All flats have been broken into, and similar items are stolen , ie Plasmas, Laptops , Cameras etc, cases have been reported mostly to Sunnyside police station and FPT is aware of this. Funny in most cases there is no sign of forced entry and the cleaner/caretaker seems to have keys to all the flats. We...

Category : Property

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Country : South Africa

I went to register at UNISA and the person who helped me with registration never told me if I wanted to do a PGCE I should get my Diploma evaluated by SAQA.Until I went there to UNISA with an e-mail I received stating I should get my Diploma evaluated that was on the 19th March 2012 which was the closing date for registration.I showed them the e-mail and they told me I should go to SAQA in Pretoria same day and be back to Richards Bay before 15:30 to register.I don't believe a competent...

Category : Universities

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Country : South Africa

Stay away from this place. I booked n 8 sleeper chalet almost 2 months in advanced. Four days before the weekend we had to go, Carla phoned me and told me that she made a double booking and that I cannot come that weekend anymore. I asked for a refund of my money, R1500. It is now a month later and still no refund. They keep saying they will, but they never do.

Category : Travel & Tourism

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Country : South Africa

Good day, My name is Teboho Tieho Motsekoa, identity number - 771126 5399 08 4, and I have an account at Ellerince (Zastron branch in the Free State). During December 2011 I bought a Blackberry Curve together with an HP notebook at the store and have now lost both my items. I reported the matter at Zastron police station, and was given a case number and an affidavit. Vodacom blocked both my phone and SIM card and gave me a refference number. I took the affidavit, case and refference...

Category : Electronics

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Country : South Africa

Good Day I went to Nokuphila Clinic got there before 13:00 for family planning,there is only one room for family plannin(room 2). When I got there saw the nurse going out I assumed she is on lunch......that was before 13:00 its now 14:40 and the sister is still not back I have decided to go home as they not helping all the rooms are free you can hear all the nurses in the pause area laughing and having a good time What I hate the most is this is not the first time something like this...

Category : Medical

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Country : South Africa

We were forced to use Ooba as bond originators when we bought our house thirty months ago. From the word GO we were ill-treated by Sue Dinny and her likes. Even the CEO from Ooba were not really interested in listening to our concerns. Registration EVENTUALLY!! happened! A few months after that my husband was retrenched. After a call to Ooba, they informed that his contractor status disqualified him from the benefit that we were PAYING for every month. My argument is: they did not bother to...

Category : Insurance

(1) Replies

Country : South Africa

on 24/02/2012 the alarm went off @ 10.50am. after long period Bongani eventually came. Did not even enter the premisses, the docket read can not enter because of vicious dog.... ha ha. there is no vicious dog. In fact there's a 15 year old maltese poodle that are inside the house and can not go outside unless the door is opened. They seldom respond to alarm, there were times that my parents were in Ilovo Beach and the alarm goes of, they get home long before ADT get there. Now I pay a monthly...

Category : Security

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Country : South Africa

My husband was with out work for a year, we receive a phone call from a company in umhlanga rock that he got the job but we had to get there with in a day. My mother went on the net and found a place to rent in Umdloti. I called the agent call Tina at Bonnins properties in la lucia, She said the place was still available. I asked her if the place was clean and neat she assured me that it was. we paid the money and deposit. Then she assisted that we sign the lease and fax it through. I asked...

Category : Property

(1) Replies

Country : South Africa

Despite numerous communications, including a final letter of demand, ADT has failed to respond let alone complete the contracted security installation at my house. As a result my security hsa been compromised.

Category : Security

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Country : South Africa

Since 14February 2012 we are experiencing problems with our 8ta connections. We complained several times. On Monday 20 February 2012 was the first time Abigail Anthony gave me a reference number (694541). Yesterday evening it looked if the problem was fixed round about 22:00 and this morning when we wanted to make use of this service again there was problems again. If you phone 8ta they say that there is service interruptions. How long does a service interruption actually take, after that I...

Category : Telecommunications

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Country : South Africa

On the 24th of November 2011 I bought a Toyota Fortuner from Pieter King at Barloworld Stellenbosch. We finally received our car at 16:45 on the 15th of December, the night before we had to leave for holidays, without any of the extras having been fitted (headrest DVD players for the kids). The reason for the delay was apparently because the vehicle carriers refused to transfer the Fortuner from the stock yard in Bellville to the Stellenbosch branch. We noticed that the pocket behind the...

Category : Motor Industry

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Country : South Africa

The quality of the food is pathetic. The food is very oily and unhealthy. This has resulted in me having a runny stomach after meals which happen quite frequently. Food hygiene is not up to standard and there are no fans in the dining room to cool the room when the outside temperature is in the high 40 deg. You have to fight the flies to get some food in your mouth. The dining room staff do not listen to you when you speak to them. They also know how to dish up for their friends but when it...

Category : Hospitality

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Country : South Africa

I am absolutely furious. I purchased a microwave from Hifi Corporation, with a 2 year warranty. After 3 months, the unit broke, and I took it back to them. As per the consumer protection act, I have the right to ask for a refund or a new product. They informed me that they understand, and will honour this agreement, but they have to send the unit back to the manufacturer first, to confirm the fault. After 3 weeks, they contacted me via sms to tell me that the unit has been fixed!...

Category : Retail

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Country : South Africa

This is how they operate: You will receive an sms to say your number will be credited with X amount of airtime and the payment done through your retail store (Jet,Edgars etc.)account. They then register your cell number as a contract number with their company. Then the problem starts. When you need your PUK number,you have to wait for 48-72hrs for a service that can take less than 5mins on the proper telecommunication company like MT^N,Vodacom or CellC. When you want to cancel the...

Category : Telecommunications

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Country : South Africa

My brother was booked on their bus from Bellville to Pretoria on 11 February and then to Potgietersrus on 12 February. The tickets was only booked and paid for the Friday before the trip. On the Saturday night after he was already on his way to Pretoria, I was phoned at 10pm that to inform me that the Potgietersrus services was cancelled due to not enough passengers. My brother had no money on him and had to get to his final destination to meet another collection to go to a farm. I luckily...

Category : Travel & Tourism

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Country : South Africa

Bought 5 HTP tablets (Gold) from Dischem. Bottle supposed to have 60 tablets, only had 49 tablets.

Category : General

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Country : South Africa

On 23/11/2011 I instructed ADT to terminate service effective06/12/2011. I acknowledged 30 day notice period and accepted I would be debited for December. They assured me that they would process the termination. On 28/12, I queried why they had again debited me for a terminated service. They assured me they would rectify and refund me. On 25/01 they debited my account AGAIN. I went to their offices and spoke to Thanusha Pillay, who assured me that the refund would be in my account by 31/01....

Category : Security

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Country : South Africa

Ordered two Colonel Hawaian Burgers at KFC Upington, paid for it and the attendant confirmed the specific two burgers when handing it to me. When arriving at home it was not what I ordered. There were now pineapple or cheese on the burger. The lettuce was of and I would not even serve it to a rabbit. The bun was old and hard. Phoned the branch manager (Kobus). Told him it was the second time this happend in about two months. Told him my baby was sleeping and I am expecting him to deliver the...

Category : Fast Food

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Country : South Africa

i have been lied to and money taken from me

Category : Motor Industry

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Country : South Africa

in june 29.2004 where i made a payment depositof R2175.00 and they choose places where to spend the holidays and this was not explained to me. i did use any of their services because the place they chose suited them. on 29th june 2005 ,icancelled this scheme and they did not return my deposit. i hope you can resolve this problem. thaks daniel

Category : TimeShare

(1) Replies

Country : South Africa

i opened my account 4 months ago my salary was paid in on 30\1\2012 today i could not withdraw money so i went into the bank THIS IS WERE TH JOKE STARTS!!! I CANT GET MY MONEY TO PAY RENT OR CRECHE THIS AFTERNOON AS MY ACCOUNT IS BLOCKED! WHY YOU ASK? BECAUSE ABSA WAITS JUST AS I HAVE MONEY IN ACCOUNT, NOT BEFORE!!!!TO TELL ME THAT I MUST BRING PROOF OF RESIDENCE (AGAIN)!!!!BEFORE I CAN GET MY MONEY!!! FOR CRYING OUT LOAD I WORK IN BELFAST AND LIVE ON A FARM IN MACHADODORP!!! THOSE WHO TOLD...

Category : Banking

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Country : South Africa

I requested a technician to come a repair my lightning damaged alarm system on 23/01.The Tecnician arrived monday night after I requested an urgent repair. The Technician then said he did not have a ladder and left with the promise to be there by 8am the next morning to fix the problem. 31/01 still no technician and no alarm. At least 6 phone calls. My house still does not have a working alarm.

Category : Security

(2) Replies

Country : South Africa

I have been charged for internet that I have cancelled 3 months ago and every time I log a complain I am told next month it will be sorted out! Fed up of telkom and they theft!

Category : Telecommunications

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Country : South Africa

Helen's Garden Services just left and ignored my request for them to de-weed and to correct where they had not cut the grass properly and refused to return.

Category : Home Improvement

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Country : South Africa

Never use Kalahari.com to buy anything!! Best of all not a computer! Their service is pathetic. They have all kind of excuses after they have you money! Especially beware of MustbuySA [apparently their supplier} I think it is a scam!

Category : Computers

(3) Replies

Country : South Africa

UNISA, as a distance education institution, is a complete disgrace! I have sent numerous emails and sms's to the contact details reflected on the web, but have recieved no reply thus far! The only thing that I receive is an automated reply sent on behalf of Professor L Molamu, the University Registrar which reflects my case number. Obviously UNISA representatives do not realise how imperative studies are for professionals who are part-time students and whose career is directly influenced...

Category : Universities

(4) Replies

Country : South Africa

I PURCHASED A VOUCHER THROUGH GROUPON AND I HAVE ATTEMPTED ON SO MANY OCCASSIONS TO MAKE AN APPOINTMENT FOR THE BOTOX PROMOTION THAT I PURCHASED IN 22 NOVEMBER 2012 I CAN COUNT HOW MANY TIMES I HAVE CALLED AND LEFT MESSAGES TO BE CALLED BACK, I HAVE SENT TEXTS TO THE CONTACT NUMBER AND EVENTUALLY I WAS ASKED TO CALL IN EARLY JANUARY WHEN THEY RE OPENED AFTER THE FESTIVE SEASON. I DID SO ON 3RD JANUARY AND WAS TOLD AGAIN THAT I WOULD HAVE TO CALL BACK THE FOLLOWING WEEK TO SEE WHAT THE...

Category : Medical

(3) Replies

Country : South Africa

UNISA needs to reconsider opening a call centre. I have never experienced such a fustrating registration process in my life. This is really bad. They need to do something about their registration process.

Category : Universities

(1) Replies

Country : South Africa

Bought a new contract phone and received it on the 11/01/2012. Back cover did not fit correctly, thus a manufacturers fault. Contacted Chris Schutte who is the manager of Festival Mall MTN store, to explain the problem and also went to the store to show him the fault. Bear in mind that this complaint is within the seven days that allows you as per the contract and explicitly explained to me that i can bring it back and they will provide me with a brand new phone. Chris then proceeded to...

Category : Telecommunications

(1) Replies

Country : South Africa

I bougth a usb modem from vodacom outlet in germiston on the 15 of december 2011, it only works not less than 10munits then it went dead, on the 19-12-2011 i return it to the shop and i was promices that its going to be fixed within 7days and they will call me but they never did, on the 09-01-2012 i went back to check it and i was told that it has not yet return frm the service and i have to make a follow up myself becouse they (vodacom)is a middle man and they is nothing they can do. i've...

Category : General

(0) Replies

Country : South Africa

My children were at home and experienced an armed robbery yesterday around 13h45. They pressed the emergency panic button but ADT did not respond. My son was held at gunpoint and locked in a barhroom. ADT phoned my husband who was at work to check if everything was okay. Surely this is wrong - can we say that everything is not fine if we are being held up? The SAPS was at my home before ADT was. What exactly are we paying for?

Category : Electronics

(1) Replies

Country : South Africa

Firstly, I was sent a message saying that my bill had not been paid and I would be blackilisted. I called in to the callcentre to find that it was a mistake! Really now! Secondly, the phone I have on contract is faulty. We took it in to a branch who sent us to Nokia(30 mins away). The phone was returned supposedly repaired but with the same fault. I contacted 8ta's callcentre yet again. The agent and his manager were to arrange for collection. Two weeks ago and no collection! I called...

Category : Telecommunications

(0) Replies

Country : South Africa

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