South Africa Complaints

3weeks ago i phone old mutual head office to applied for money on my policy,they told me i need to go to a branch close by so i did with a sub branch of old mutual in amanzimtoti,after aweek i query the loadn and ten Uwe Brammer (031 9030810)from amanzimtoti discover nothing has been done on this paperwork, try to follow it up and every time they keep on telling me 2 to 3 days and now it is 3weeks.when i phoned Lynn on tuesday and told her that i am going to lay a complaint she then put the...

Category : General

(3) Replies

Country : South Africa

I didnt receive my payment of my bakkie since september till date. i was signed a contract with the company called MS Courier. MS courier they was suppoese to get a money from Courier it, so they dont want to pay us. Again my bakkie was involved in the car accident on the 31 October 2011. My bakkie is at the Tow thruck company, so the MS Courier they dont have money to pay Tow Truck Company because insurance want to sought out my bakkie. Could you please help me

Category : Courier

(1) Replies

Country : South Africa

I had my TopTV installed and from day 1 had breaks in the service. Apparantly it was due to bad wheather. Currently I do not have certain channels (100 to ASTV) This can not be due to bad wheather or poor connections. I realy would like to be refunded....

Category : Satellite Services

(0) Replies

Country : South Africa

Hi FIRST FOR WOMEN CONSLTNAT ROWAN He was helpful in insuring my second car. he gave me the best deal and advised me on the way to go. Updated my first car added the second driver Well done Keep it up

Category : Insurance

(0) Replies

Country : South Africa

Hi FIRST FOR WOMEN CONSLTNAT ROWAN He was helpful in insuring my second car. he gave me the best deal and advised me on the way to go. Updated my first car added the second driver Well done Keep it up

Category : Insurance

(1) Replies

Country : South Africa

Hi there, I recieved a sms from Legal Loans: Your application has been pre-approved for up to R50000-00. Offer valid for 7 days ONLY!!! Kindly contact Legal Loans at 0218154500. Ref LL44951. So I cintact them and they send me the following sms: Dear applicant, your application has been ACCEPTED!!! Offer expire within 15 days. To opt out kindly contact Legal Loans on 0218154500. So I contact them. They send me the next sms: Dear Client kindly deposit R350-00 into Blackbird Nedbank A/C...

Category : Loans

(30) Replies

Country : South Africa

Have sent several emails with the concerns about my account and have not received feedback and this has been running for almost 10 months. only to find that they have listed me in ITC and tried to undrestand the reason behind from Cell C, up to now no feedback.

Category : Telecommunications

(0) Replies

Country : South Africa

We bought a Doll House for our daughter in January 2011 and not even a year has passed and the doll house is falling apart. We took it up with them and asked them to fix this or replace it with a new one and they will not as they say we are not in warranty. Their website says 5 yr warranty and 100% satisfaction gauaranteed. They said they will come fix it to the best of their ability but want to charge us for this.

Category : Building

(6) Replies

Country : South Africa

underpromise + undercommited

Category : Internet Services

(5) Replies

Country : South Africa

For the fact that i forgotten my old login codes i created an new login @ KALAHARI.NET my parcel was not deliverd to me today when they say 24 hour . pleas people pleas check before u purchase and check that all in order before u say check out on site

Category : Internet Services

(0) Replies

Country : South Africa

On the 7 Nov we went to buy some tops for the wife. After looking, found the tops. No help from staff. When paying I asked why the prices differed for the same garments. Was told because the colour is different. I went to find the manager, She was pointed out to me by a staff member. I waited for approx 5 minutes while she spoke to one of the staff. She never introduced herself to me and just said that the the prices differ because it is different batches, which I find unacceptable. We...

Category : Retail

(2) Replies

Country : South Africa

On the 24th of October whilst I was driving to work I got a phone call from the Cell C call centre, the agent offered me a cell phone contract of which I accepted. He then asked where I would like the phone to be delivered I advised that it can be delivered at my residential address, this was to be done in the next 7 working days from the day of the call.He also read Terms & Conditions that took more than 30 minutes and he gave me a reference number: metoc 293048/1.Two days after that I...

Category : Telecommunications

(1) Replies

Country : South Africa

We were informed that we had to let ADT know in advance of a move/ cancelation. This was done. ADT keep on bugging me with SMS's letting me know that we have power trips etc, etc, even nearly 4 months after we have left the building and are STILL waiting, even after numerous ohone calls and explanations the we want them to remove the system. They are more concerned about payment up to end of Feb 2012, than to supply a service. We left the building at th end of July and the system is still...

Category : Security

(2) Replies

Country : South Africa

I subscribed to the Sunday times and every week with no fail I had to call them for my paper first it went to the wrong address - than it was sent on mondays and if I don.t call there is no delivery. I ust had to cancell after one year of head aches Sadly I have been billed timeously without fail and I eventually decided enough is enough but will i be refunded for the money they took and my phone calls

Category : General

(2) Replies

Country : South Africa

this is a cellphone not being used very often. every time I check my account balance there is charges added to my account. every time I phone the charges are for a different data/content provider. the first time it was a company called humla - i battled to get the thing stopped and the end of the month after having suspended my line to sort it out i had no choice but to pay the bill. it went good for a month and voila this month it happened again, this time a company called intergra was...

Category : Telecommunications

(1) Replies

Country : South Africa

refusal to acknowledge a legit claim of money withdrawn from bank acc after obtaining pin number while holding a gun to our head while we were being hijacked on n3 60km fm villiers tollgate. what would intelligent person do refuse and die or co-operate and maybe get off with being robbed and beaten up? wonder what the investigator of case would have done? he may be able to lose money but if thats all you had what then?

Category : Banking

(4) Replies

Country : South Africa

I was in an accident on 14th October 2011 where I hit another car from behind damaging the front section of my motor vehicle. I phoned Outsurance and they organised for my car to be towed in by First Road Towing Company. When the panel beaters received the car on the 17th October 2011 I was present with the owner of the panel beaters and he suspected there was something wrong because there was a different battery in my car. They repaired my car and the battery in my car was flat and they had...

Category : Motor Industry

(1) Replies

Country : South Africa

I took bike in to loxton Suzuki for repairs 8 October 2011. They phoned and advised that a new fuel pump is required. I personally purchased pump and delivered to Loxton for fitting. On 17 october they called and advised bike was ready for collection. Twenty minutes later on same day, they phoned back and advised not quite happy with bike and would advise when ready. After numerous calls to Loxton Suzuki, they finally advised me on 27 October 2011 that i could collect bike 28 October 2011. On...

Category : Motor Industry

(1) Replies

Country : South Africa

crystal Hendricks cell - 0780578633 ID - 8903 210 2000 82

Category : Motor Industry

(2) Replies

Country : South Africa

I bought a bed at furnisher city in Witbank on the 20/10/2011 and the sales person nerver cheched the stock level. After i asked almost everyday with empty delivery promises even after talking to the manager and their head office I eventually drove to the store 100km+ to get my refund on the 27th. to this veryday the money is still not showing in my accounyt and the store is giving me yet more excuses. Please help.

Category : General

(1) Replies

Country : South Africa

On the 6th of October 2011, i was involved in a car accident on the N4 road between vandyksdrift & Fontein street in middelburg Mpumalanga, i imediatley reported the accident to the so called my insurance Dial Direct, the car was towed to 232 Ross, Ikageng, that was the only sms i got from them. since then i have never received any call or sms from them asking me questions about how the accident heppend hence i was the one calling every after 3days checking the progress and requesting...

Category : Insurance

(2) Replies

Country : South Africa

I submitted my application about 3 weeks ago and they told me the money will be in my account within the next 2 to 3 days until now. Their customer service is very poor.

Category : Loans

(78) Replies

Country : South Africa

I went to Orlando Clinic on the 03 november 2011,I had a blocked nose and ulcer when I decided to myself checked.After 3 hours of standing and waiting I queues,we were finally assigned to Room 12,where this eldely nurse was supposed to attend us,she was rude from the beginning with everyone,forgeting that she is supposed to be offering a service to the public,these people forget that just because we go to goverment clinics,it doesn't mean that we are poor,inhuman or don't know our rights,Its...

Category : Government

(0) Replies

Country : South Africa

I signed a Termination of Contract on 7 September 2011 at the Canal Walk branch. I have followed up via email and escalated on numerous occassions, but my debit order has still not been cancelled. I want money money refunded and debit order cancelled immediately. Cell number 0845861957

Category : General

(0) Replies

Country : South Africa

hey, I joined planet fitness about two months ago and since then i have only been scammed, firstly the sales rep said that it was a special day which it was not thus being misrepresentation which can be fined for up to 1 000 000 rand, we have proof of this as we have friends that also joined a week before, that said he said the same thing to them. they did not note that i paid for the joining fee cash and debited my account for that which was sorted out and the cash was payed back to me but...

Category : General

(1) Replies

Country : South Africa

in 2011 i bought a 175x70x13 dunlop tyre i travels on the tar road for approx 100 then the tyre burst i ould not stop emidiately for where in a traffic line i spoke to ben de vaal from dunlop and only prommisses can from dunlop

Category : Motor Industry

(1) Replies

Country : South Africa

Our Autopage cellular debit did not go off for October. Autopage informed us that we can pay at any Pick 'n Pay - this is a tooth extraction exercise in itself. Autopage could unfortunately not trace this payment - that is not the issue, really -The real issue is their treatment of their "so-called" valued clients!They (Autopage)thereafter started sending sms's threatening us with legal action & attorney hand-overs if this R221 is not paid immediately and this not even 10 days later! We will...

Category : Telecommunications

(2) Replies

Country : South Africa

I am in the process of registering a company. I found Rapid Business Registrations on-line. The add said that a normal registration should take 3 days to maybe 4 weeks. This has been in June. It is now November and nothing yet. I paid them as requested. I have to mail and follow up every time, after I had promises they will keep me up to date. The last communication was in the beginning of October - initiated from my side again. Please don't use them if you are planning on registering...

Category : Consultant

(0) Replies

Country : South Africa

I went to purchase a small portion of hot chips because it was lunch time. There were 2 other people seated and eating and myself ordering. I paid and was told wait there.. I did ,I waited for 10 minutes before asking so how long will it take seing its an open plan kitchen and there were 4 ladies just fussing around and there was 4 full bowls 1/2 metre long bowls of chips waiting , I asked so can I please have my food, the one at the till looked and the other four and shook her head.. just...

Category : Fast Food

(2) Replies

Country : South Africa

I bought a packets of peanuts and raisins from shoprite plumstead on the 26th September, that night while watch tv myself and my 6 year old son were eating out the packet. I threw some in my hands and tossed it in my mouth and when I bit down I got this hard thing and some pain. I spat it out and noticed that I had bitten on a "mielie pip" and this had broken my tooth. I phoned the toll free number how many times and spoke to Barney regarding this. He told me a sales rep would come...

Category : General

(0) Replies

Country : South Africa

I APPLIED FOR DEBT REVIEW IN IN MAY 2010 AND IT WAS GRANTED ON THE 3RD OF MAY 2011.ONE OF MY CREDITORS IS MFC.THEY HAD A YEAR TO OBJECT TO THIS.BUT IN JULY THIS YEAR AND AUGUST THEY ISSUED A SUMMONS AND APPARENTLY ATTACHED THESE TO MY OLD ADDRESS.THEN ON THE 22ND OF SEBTEMBER THEY FOUND ME AT NEW ADDRESS AND ISSUED ME WITH A HIGH COURT ORDER AND REPOSSESSED MY CAR.I AM MAKING PAYMENTS TO BOOYSENS ATTORNEYS AS THEY ARE DISTRIBUTING THE MONEY TO ALL MY CREDITORS. SO THEY ARE RECEVING A PAYMENT...

Category : Motor Industry

(1) Replies

Country : South Africa

I bought a Whirlpool oven in Middelburg at the end of August, they told me it will only arrive end of September because they had to order one. At the end of September they told me it is delayed, will only arrive end of October. By then I had to start living off takeaways and braais, which is very expensive since I had no oven to cook in! End of October, they told me there is another two week delay. I phoned Whirlpool, and when I asked who is going to start paying for this, they were not...

Category : Electronics

(0) Replies

Country : South Africa

We live in Parys, Free State For the past year or more we have water on and off. On Saterday 27 October 2011 a water pipe burst just up the road. It is municipal water. I phoned but everyone at the municipality are on strike and refuse to fix the water pipe. Thousands of litres of water is flowing away.Even the Fire Brigade wont help. In front of my house there is a electric pole that is on the verge of falling over. Nobody wants to do something about that.

Category : Municipal

(1) Replies

Country : South Africa

Last week I tracked down a Diahatsu Sirion 1.5 Sport ant CMH Group Boksburg. I confirmed with the Sales executive Johan Truster that I want to buy the vehicle. He mailed me an Application form that same day (28 October) that I immediately completed and e-mailed back with my copy of ID and Drivers license. I told him that I will only be able to e-mail my 3 months payslips and bank statements the coming Monday the 31 October. I received a sms and e-mail from Shaillene their in house finance...

Category : Motor Industry

(3) Replies

Country : South Africa

ITS WEIRD HOW A COMPANY DID NOT WANT TO PAY FOR GOODS THEY TOOK FROM ME AND THEN I TURN FOR HELP TO THE POLICE BUT THEY CLEARLY WERENT INTERESTED AND NEVER ASSISTED ME AT ALL I MEAN ITS EXPECTED ANYWAY POLICE ARE NEVER ANY HELP.THAN MY LAST RESORT WAS GOING TO A DEBT COLLECTOR[INNO AND WISE] THINKING THEY WOULD GET MY MONEY FOR ME BUT GUESS WHAT I GOT A SURPRISE WHEN THE COLLECTORS THEMSELVES TOOK THE MONEY AND PUT IT IN THERE BACK POCKETS AND WHEN I WENT TO THE POLICE TO LAY A CHARGE OF...

Category : Legal

(3) Replies

Country : South Africa

This complaint goes back for 6 weeks. I have ordered a fireplace from the company paid the deposit (which was 75%) and received promises week after week about the due date of installation. Numerous calls , nomne which have been returned or at least if return, no definite date for this installation. From the owner Loius Vorster to managers to secretary, anytime you call they always busy or with a client.

Category : Home Improvement

(0) Replies

Country : South Africa

I am logging this complaint as Altech Autopage is the WORSE service provider ever.I received a cellphone from them in May.I gave them my banking details when I received my phone for debit order,when the phone was send in for repairs,they "LOST"my banking details,no I have to pay cash everytime into their account.I have not received any statement from them,after the repair,they probably lost my address as well.I was advised that I can change the type of contract after 6 months,now that I want...

Category : Retail

(2) Replies

Country : South Africa

they did a move for me from capetown to krugersdorp ,they gave me a qeutation to do so .Thursday they pick up my belongings in capetown ,my wife phoned me and told me theres more boxes that must go than on the list ,i called them to tell them the lady told me dont warry wil call driver and let me know how much its gone cost exstra. I told her to lett me know before hand because i dont want any seprices ,saterday i got a call i must pay them 4000+ before i get my belongings .I caled them back...

Category : Courier

(1) Replies

Country : South Africa

AFTER NUMEROUS FAXES TO BARLOWORLD COMPLAINTS DEPARTMENT THERE WAS NO RESPONSE.THEY SOLD ME A BRAND NEW VEHICLE KNOWING THAT THE DRIVER SEAT WAS DAMAGED AND I WAS NOT INFORMED ABOUT IT PLUS IT HAD OVER 100KM MILEAGE.WE COMPLAINED ABOUT THE SEAT AND IT BEEN TO 6-7 MONTHS AND THERES NO RESPONSE.NOW WHEN I HAVE TAKEN ACTION THEY SAID THE SEAT IS NOT AVAILABLE.AFTER ALL THESE PROBLEMS I WANT TO RETURN THE VEHICLE

Category : Motor Industry

(1) Replies

Country : South Africa

I have been using MTN for more than 13 years and was served very well until I relocated to Thornhill (Polokwane). The network coverage is so bad that I can hardly here or be heard when making or receiving calls. The sad thing is that I am billed for these calls every month. For me to succesfully make or receive a call I have to drive out of the complex to Thornhill shopping centre even at night. This is totally unacceptable I lodged several complains to the service provider and only in...

Category : Telecommunications

(1) Replies

Country : South Africa

We moved to new premises.Contact ADT and they said i must send an e-mail to confirm the cancellation to [email protected] I did so and waited the 3 working days for ADT to phone me back. I am still waiting for them and there have been broken into my new home 4 days ago.When will they ever cantact me? I tried to call them and Keith said i must hold to speak to conplaints department. I held for half an hour and nothing happend.What bad service and putting lives at stake including a 7 months old...

Category : Security

(4) Replies

Country : South Africa

I bought via an internet auction on bidorbuy a new xbox and 2 games. The xbox arrived, a second hand one full of scratches, and only 1 of the 2 promised games. 107 emails later and empty promises, the buyer refused to drive 7.2km (distance per google map) from the post office to the post net where it was sent as he would only drive as far as the post office. I will NEVER EVER EVER do business with this company again. I eventually just accepted the second hand goods cause they would...

Category : Scams

(0) Replies

Country : South Africa

Asalaamu-alaikum I have registered my daughter for Grade 1 at JHB Muslim school , I was told that I will be informed in September of her acceptance and to date I have not received any information from the school. Instead I had to call the school on numerous occasions which I was told that the 10th October I would be informed after being told that September I would be informed of my child acceptance . on the 10th there was no communication on calling the school I was given Mr. Karolia’s...

Category : Schools

(2) Replies

Country : South Africa

TOP TV WAS INSTALLED AT MY PLACE NEVER WORKED, WAS PROMISED BY MICHELLE MESS IT WILL BE SORTED OUT, 2 MONTHS LATER AND 2 PAYMENTS LATER NOTHING WAS DONE.PHONED ANDILE AT 0115820310 PROMISE HE WILL GET BACK TO ME IN A FEW MINUTES NEVER HAPPENED. WHAT BAD SERVICE, I NEED ADVISE.

Category : Satellite Services

(2) Replies

Country : South Africa

Green by Nature FONTAINEBLEAU, 2032 011 792 1759 Don’t use these landscapers you are warned!! They do not pay their suppliers!! They take the clients money and don’t pay their suppliers. We supplied them with Aloes to the value of R4230 and we have not received our payment. We deliver COD but convincingly DAVID SPAGNOLO 082 786 5754 GAVE US HIS WORD TO PAY ON 07 September 2011, up to date we are still waiting, we phone and he promise payment 2- days later, we phone again and then...

Category : Home Improvement

(2) Replies

Country : South Africa

An Abigail Betz couture dress for your wedding? Think again. R74 000 later & no couture items as promised and expected, just lousy garments which I could have bought on the side of the street. Broken zips, bad bad workmanship, beading that looked like it was done by a 5 year old, ill fitting clothes, bad quality fabric, bones in the bodice that were too long or too short, bodices that had to be stuck down with industrial double sided tape as they kept falling down. My bridal dress and bridal...

Category : Retail

(17) Replies

Country : South Africa

I went to collect my suit jacket from the store, the owners wife Aneesa asked me for a slip, i told her i did not have a slip with me, she said to me that i would not be able to get my jacket, i asked her what would happen if i lost the slip, she said that she would require my Identity document, so i produced my license. she started scolding and ranting saying that all people are skelm. and she refused to give my property , telling me that i must produce the slip. just so by the way the slip...

Category : Retail

(1) Replies

Country : South Africa

THE WEDDING WAREHOUSE HAS THE WORST CLIENT SERVICE I HAVE EVER EXPERIENCED - THEY DO NOT EVEN HAVE THE DECENCY TO APPOLIGISE AND TRY TO SORT OUT THE PROBLEM THEY TURN THE ENTIRE SITUATION INTO A FIGHT AND BLAME AND ACCUSE THE CLIENTS AFTER THEY THE PROVIDER MADE THE MISTAKE DO YOURSELF A FAVOUR DO NOT WASTE TIME OR MONEY - YOU WILL BE DISSAPOINTED

Category : General

(1) Replies

Country : South Africa

My experience at ‘Hair Health and beauty’ in Linbro Park Johannesburg. I gave my hairdryer in for repair beginning of May, received it back 31.05 with 3 months warrantee. 15.06.2011 the hairdryer was only blowing cold air. I phone the company to collect it for another repair which they refused. 27.06. I brought the same hairdryer for repair and my clipper for service. I was given an order number and promised to be kept informed on the progress. For 3 weeks I phoned to follow up each time...

Category : Retail

(0) Replies

Country : South Africa

This was my letter Date 20 May 2011 To George that was newly appointed. Hi George Firstly congratulations on your appointment. I’m a little concerned about the state of Tudor Road, we have been living her for 12 years and have not seen the road been repaired for some time now, it’s not helped by the fact that we have rush hour traffic on a Tuesday and Thursday caused by Kumon Math. We all run business but this road is not designed to handle 50-60 cars on those days, what makes...

Category : Municipal

(1) Replies

Country : South Africa