South Africa Complaints

I had the extreme misfortune of having made use of Connectweb website design. Cindy and Stephen Basson is very willing to take your money, and then months will go by before hearing from them. Their websites are done in Wordpress- so easy that any teenager that can work with a mouse can do it- yet they take months to literally copy-paste their clients info on the page. I waited 3 months, after payment- just to find out that they haven't yet started with my one website. When I...

Category : IT

(0) Replies

Country : South Africa

I bought a new Samsung LED 32" TV on 10/09/2011 from Game Cape Gate. After 1 week I noticed that there was 2 vertical lines running from top to bottom in the middle of the screen. Took the TV back and they checked it out - I got new replacement TV. In June 2012, I noticed the same 2 vertical lines in the middle of the screen. I removed it from the wall bracket, placed it back into the box, with all the accessories - Every thing in a LIKE NEW condition. I personally cleaned the screen only...

Category : Electronics

(1) Replies

Country : South Africa

I stay 10 km from the Vodacom tower. My signal jumps from 1 to 3 all the time during a conversation. Then what does "not allowed" mean. And network busy has been going on for 20 years. A sms I have send at 3pm only gets delivered at 1am the next morning and this can cause a life of a family member. Come to our town and run a meeting with all our farmers. They will find out what unhappy farmers can do. Does Vodacom know about farm attacks? Do they know that we need our cell phones for the...

Category : Telecommunications

(1) Replies

Country : South Africa

I have requested Standard bank to reverse a payment of R9050.00 that I paid to Stardust Financial services (Scam) on the 17th of April 2012, I have opened a case with SAPS and gave Standard Bank the Case number to confirm the Stardust Financial Services is a Scam. Even today I have not received any feedback from Standard Bank for the query that I have logged on the 17th of April 2012 and the payment has never been reversed to my account. I have been waiting for sometime now and I need this...

Category : Banking

(2) Replies

Country : South Africa

I moved to a new house in November last year, and only received the electrical compliance certificate in January this year. Long story short the are a couple of issues with the wiring in the house and there is a swimming pool switch that is not in a good condition or rather safe to use, and the coc does not say anything about the swimming pool. After realising all this I called the electrician that issued a certificate to come and fix all of this issue, he came once to look at the issue and...

Category : Building

(0) Replies

Country : South Africa

We are living at the corner of Main Road/Duikker Street in HLUHLUWE and are very concerned about the high amount of trucks parking overnight in this area. In the last year the situation has become worse with about 50-70 trucks every week using MAIN ROAD from LOT 46 down to the water reservoir AND DUICKER STREET as parking and overnight stop. In Main Road trucks parking in front of residential areas and businesses although the road is restricted to vehicles under 3.5 tons. They blocking...

Category : Municipal

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Country : South Africa

Signed up 2 years ago. Was promised by salesman of free breakaways, cruise ship discounts etc. Not been able to book once. Place are never available. Points are few and places are so expensive. Want to cancel contract. Paid thousands without seeing any benefit.

Category : TimeShare

(1) Replies

Country : South Africa

This is a New Security Company in the EastLynn/ Jan NiemandPark area. The Owners is Mr. and Mrs. Pepe Du Plessis. These people give away free alarms, with a 3 year contract, if you are unhappy about anything and made a complain, you can be sure that you have a break in shortly after. SEM is telling LIES about other Security Companies, and steels their Clients, regarding of the Clients is breaking his Contract and will se sue for it. I have seen with my own eye's how they had attacked a...

Category : Security

(0) Replies

Country : South Africa

Dries is the owner of RDA, a bad Drunken Person, he wanted Night Guards, sighned the Contract, but beware, when he needed Insurance Money, he staged a THEFT and blame it on your Guards, which do arrest his Personell staying on the premises, and break the contract by demanding to have the Guards removed, then he is not paying the outstanding fees, for service already rendered, and also he is breaking contracts, and then the very next day he is appointed a new security company. BEWARE OF THIS...

Category : Security

(1) Replies

Country : South Africa

This Company with the Owners: Mr. Martin Hillebrand and Mrs. Sylvia Lotriet have a business in Rosslyn. They Hire Guards from Security Companies and only pay the first 2 to 3 months, then they stop paying, but still wanted their Guards. If you took away your Guards, they refuse to pay their outstanding bills. PLEAS BEWARE OF THESE 2 PEOPLE THEY PLAY PEOPLE OFF AGAINS EACH OTHER. Other Security Companies alread took them to Court for their payments of service already delivered.

Category : Security

(1) Replies

Country : South Africa

On Sunday Morning the 8th July 2012 at 9:30 we were at the Fleamarket In Zambezi road next to the Kolonade and we decided to have Breakfast at the Black Sea Restaurant/Fast food outlet. On ordering "I am alergic for eggs" as them to change may eggs for bacon "chrispy fried" without eggs. We received our food without any cutlery. We call the waiter and ask for cutlery, which we received, and i see may bacon is not fried, so a ask him to take it back and get it fried, which he informed they...

Category : Fast Food

(0) Replies

Country : South Africa

My husband passed away in oct 2008 and my solicitor and I have filled in so many forms and sent e mails and still nothing those 2 companies have caused and are causing me so much stress and expenses quick to take your money but slow to pay out and feel because you dont live in SA anymore you dont count Lella

Category : Insurance

(0) Replies

Country : South Africa

I need my refund from Translux city to city and all i get after the lies and empty promises made by their employees at the booking call center all i get is bad attitude from Tiisetso who works at the PTA station offices and she told me "we dont do refunds and please move awway i want to work. After asking to see her manager she told me the manager is not there and asked me if i do hear properly in my ears??" Is that the kind of service i deserve as a client who paid for a service which was...

Category : Travel & Tourism

(0) Replies

Country : South Africa

Mr Handy Man / Eagle Construction / Hennie Odendaal I have spent R120k having renovations done by them. There is a complaints list as long as my arm, broken promises, shoddy workmanship, a bathroom that cannot be used and NO certificates. They are dishonest and incompetent. Do not be fooled by the sweet words and "my word is my honour". I am now taking legal action against them!

Category : Building

(2) Replies

Country : South Africa

Before I moved in, they gave me false information telling me I should not worry about he electricity as it will be sorted out by Smile properties. three months later the electricity were switched of due to an outstanding amount for more than R30 000. I had to suffer for a whole month without electricity after I paid Smile properties for my electricity usage as agreed. Now they are still charging me for the full usage after I have paid. they lied to me and now they want to charge me for stuff...

Category : Property

(1) Replies

Country : South Africa

I have a Canon photo copier from Smart office Durban and since it is a new machine have not had any problems till last week when the tray that holds the old laser ink reported that it needed replacing, I phoned the Smartoffice call center on Thursday the 28 June and reported the problem and was assured that they would send a tech out to replace it .He arrived and said that he had no spares but that it would be up by Fri afternoon and he would come and replace it. Friday arrived and went .On...

Category : Electronics

(0) Replies

Country : South Africa

So I went into Vodafone/Vodacom shop in Centurion. The assistant could or should've clearly seen that I was not really sure about internet usage, I told him I wanted to use internet for my home office which I was going to set-up, he suggested 3 gigabytes. I told him that it was expensive and hoped that 3-gigs would last me a month, and he seemed unsure himself, but he seemed so "blank" I decided that I would take this contract. ONE_WEEK at home I used up 3-gigs and had to buy 1 more, I ended...

Category : Computers

(0) Replies

Country : South Africa

I called mtn about a sim swap just now for 073 527 5545.I spoke to a very rude lady who dropped my call,I'm very upset about this and she needs to get another job where she won't deal with the customers clearly she doesn't have customer service etique I'm desperate to have my number back and I know it's been recycled but I applied for jobs using that number and I couldn't answer the security questions correctly. This woman was extremely rude and not empathic at all....

Category : Telecommunications

(2) Replies

Country : South Africa

Several months ago, I took my Nokia E52 to Vodacom Canal Walk (downstairs) for repairs. My handset continuously said that I did not have enough memory to open various applications, including sms. Then, about over a week ago, for the FOURTH or FIFTH time, the shop once again requested I bring the phone for ‘repairs’ (for the same problem). Keeping in mind that every time they ‘repaired’ my handset, the same problem would persist soon after. Then, last night, I received a call from a...

Category : Telecommunications

(0) Replies

Country : South Africa

Hi, I sent my cell fone in for repairs at Edgars 8 weeks ago. I went after 4 weeks to go and collect my fone. They called their insurer to find out how far they are with the fone. Only for the insurer to say that the fone does not appear on their system. But they acknowledged that the fone was with them and I needed to provide them with a slip. After giving them the slip they said I should come back after 2 weeks. I arrived after 2 weeks only for them to say the fone is still not ready. I...

Category : Insurance

(3) Replies

Country : South Africa

I have paid them ahead to redesign my website. But they have never design a new website only the demo was still up after 4 weeks. Now they say that I was expecting too much for the money that I have paid, after they said NO limit on the amount of pages and the new website would have the same amount of pages. What a bunch of liars, after they take your money they do not want to speak to you until you start posting complains on the web about their company. Then they threaten you with legal...

Category : Computers

(0) Replies

Country : South Africa

I recently moved in a flat in Wynberg and am very unsatisfied with the condition of my flat as I was put under the impression that I would be moving into a place that is suitable for someone to live in. I have brought the following under the caretaker's attention on numerous occasions: - The walls are damp at all hours of the day; - The paint is peeling off the walls in the kitchen area as a result of the damp; - My kitchen appliances as well as food stuff in the cupboards are damp; -...

Category : Home Improvement

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Country : South Africa

Bus arrives late at Mount frere no apologies or anything ,they stop @ kokstad more than 3 hours without any explanation,really irritating.

Category : General

(0) Replies

Country : South Africa

i was told that i pre-qualify for R60 000, and that i had to pay my three hundred and fifty rand. which was done. I am still waiting for someone just to get back to me.... This is a money making thing get peoples money from them, and never hear from you again...Sickining

Category : Loans

(0) Replies

Country : South Africa

i applied to Unisa, paid the fee, submitted the forms. They never reply, now i dont have a clue if i am even accepted or not.Registration is now open and i havent received a 'pack'. This disgusts me. Worst institution i have ever dealt with. Unisa is an embarassment, espeially since all their employees are supposedly qualified.

Category : Universities

(0) Replies

Country : South Africa

i had insurace the time i sign my contract with edgars, i then get retrench at nationwide security company,i gave them a letter at adgars shop in grahamstown,then they fownd me annd say they have received the letter,i mst wait untill they fown my isurance,bt now they send me to credit bureau f or their fault.

Category : Stock Market

(4) Replies

Country : South Africa

My business has been blacklisted FALSELY for an account I dont have with Neotel. I tried Neotel and signed up for a contract about 3 months ago. The service did not work correctly in my area and if you have a contract with them the only way to find out what your current call charges are is to wait till the end of the month, not acceptable today. They told me the only way to do this was prepaid. So we canceled the contract and I went prepaid. The prepaid system did not work at...

Category : Scams

(0) Replies

Country : South Africa

My son of 13 and I went to Absa Bank, Fochville, North West to open an account for him. Was told to bring birth certificate and proof of address. Went the second time with an account indicating Postal Address and a copy of birth certificate. Not acceptable due to physical address not on account. I tried to explain to the consultant that I do not have accounts indicating physical address. W&L account is in my husbands name. This is the 20th century, who still received street mail!!! I went for...

Category : Consultant

(0) Replies

Country : South Africa

Ducati Sandton traded in my motorcycle. Part to use as booking deposit on a 1199 Panigale ABS and the balance "back to client". Everything in writing. Almost two weeks after taking the goods still no payment. When pressed about payment Pietersen claimed he cannot afford payment because they are indebted to a factory. After a heated discussion, with insults flying back and forth, Pietersen unilaterally cancelled the purchase as well as booking for Panigale. Attitude of Pietersen towards me was...

Category : Motor Industry

(2) Replies

Country : South Africa

Road conditions are in a terrible state in Kroonstad. In some areas the roads dont even exist. Especially in areas in Suidrand towards the Pertol Depot. This is impact on my car in a serious manner. Also then the water that comes out the tap is generally brown in colour and smells. You cannot drink it without having cramps. Please can we sort this out, it is embarrasing that a town that once was very pretty is looking like it is. Why does Potchefstroom look the way it does, clean...

Category : Government

(0) Replies

Country : South Africa

VOLVO UNSAFE & SERVICE UNSATISFACTORY How impressive are the slogans “VOLVO for life” and as currently on TV “the Safest deal”? This is so until the truth emerges close to the time when the warranty expires. What then reveals itself is that you’ll be stuck with your volvo (lower case intentionally) for life unintentionally. As for the safety issue ask your self if you’ll buy volvo after you have read the following. The question mark over the safety of...

Category : Motor Industry

(0) Replies

Country : South Africa

My son was registered at Toyland Preschool and I removed him as he was constantly getting sick. After I removed him I was sent a letter from a Debt Collector a few weeks later indicating that I owed money which I was unaware of. I queried it as was told it was for a notice period. i requested to see the terms and conditions and was sent a page that I did not sign attached to another page I had signed agreeing to be the fee payer. I then contacted the school on instruction of the Debt...

Category : Schools

(1) Replies

Country : South Africa

Corner of 8th Street and Waterval Road is a Fish & Chips Franchise. The delivery truck detroys the pavement by driving over the pavement as weel as the sorm-water drain. The storm water drain was replaced by the Municipality but the truck is still wrecking the pavement. I have taken photographs and I think the Fish & Chips Shop should pay for repairs as there are such a backlog and the Municipality can not take responsibility if we do not look after our suburb.

Category : Municipal

(0) Replies

Country : South Africa

Toyland Preschool in Windermere, is a health hazard to children. The children at the school are permanently sick and the caregivers are inexperienced. The school is also unable to provide a registration certificate. Children are left unattended and result in getting hurt. I am writing this post to warn fellow parents not to enroll their children there as the pretty pictures on the website is far from what it is. The owners are just blood sucking piranhas whom are money hungry and don’t care...

Category : Child Care

(6) Replies

Country : South Africa

Ina, one of Chas Everitt agents, sold one of my properties in Capital Park, Pretoria. We agreed on a price which I should get after the commission. I received the account sales statement and the total due amount was not what we agreed upon. I contacted Ina, the sales agent, in this regard. She then acknowledged that is was a mistake from her side and will contact the sales office in order to rectify the oversight. She then reply to my request and informed me that her Principal refused to...

Category : Property

(1) Replies

Country : South Africa

I xoliswa mtikitki went to jetmart harrismith on the 28 may 2012, to refund or exchange kettle due to the fact that it was not working. spoken to the store manager by the name og beki who was so unprofessional and not willing to help at all, told me straigth that hes not gona take it back even if i have the proof of purchase, i never experience such bad service in my lyf didnt even bother to offer me opportunity to exchange. kind regars xoliswa

Category : Electronics

(0) Replies

Country : South Africa

i xoliswa mtikitiki went to jet mart on the 28 may 2012, to refund kettle due to the fact that it was not working. of which i had a slip and exchange the item once because of it was not working. i have spoken to the guy by the name of beki(store manager) who refused to help me completely, told me that according to their policy i cannot refund or exchange which i failed to understand, while busy with me on the other side just left me with no explanation calling head office regarding low of...

Category : Electronics

(0) Replies

Country : South Africa

Today Monday 28 May 2012 took my MAN truck to Longlife Tyres in 670 Sunset Avenue,Woodhurst,Chatsworth to go put two new front tyres on and swap the front tyres which where currently in the front to the back.So I took my vehicle and spoke to a guy by the name of DAYA CHETTY which is the manager there.So the job was to put brand new tyres which I brought with me on the front and put the current front tyres in the back.A worker started the job and whilst he was doing that they made me pay the...

Category : Motor Industry

(0) Replies

Country : South Africa

I am posting this issue on Hello Peter, because telephone and e-mail communications do not work with GTASA. As a consumer I am not happy with the contract and services provided by GTASA and want to cancel all dealings with them - why do I need a lawyer to do that, as I am a consumer with my own rights. On 9 Feb 2012, we attended the sales meeting and made an emotional decision, that today we seriously regret, to sign up. Yes, emotional decision, because my husband was diagnosed with melanoma...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I visited the Dros In Alberton on the 7th and again on the 14th of May 2012. Both times the orders was incorrect and the manager was not realy conserned. Just oppisite the Dros is a Spur and i ate there +/- 3 times a week. I now know why there is always about 3 times the customers in the Spur compared o the Dros. No matter how good the specials are that you advertise, service counts the best.

Category : Restaurants

(0) Replies

Country : South Africa

I had a contract with Cell C and gave them written notice a month before the contract expired, that my contract will expire the next month and I do not wish to upgrade. Yet, I get daily sms's threatening me with legal action and demands to provide funds for my debit order. An attorney (from Cell C) called me once stating that I had to give written notice! , which I did!, and they responded to! Never use Cell C - spread the word!

Category : Telecommunications

(0) Replies

Country : South Africa

I'm very disappointed with SAY'G Mobile regarding the airtime that I was suppose to receive I have followed up with the so many times that I'm not getting my airtime still.This is been happening for three months now , I've sent lot of email but still they can't tell me when I will get my airtime. SAY G MOBILE offer a very terrible service. BELOW IS MY COMMUNICATION WITH THEM Hi Believe me. The matter is just as frustrating to us as it is to you. We have sorted out the last of our...

Category : Telecommunications

(0) Replies

Country : South Africa

On the 25 April 2012 my wife visited the Clicks Boskriun Branch and attempted to return some products. Clicks demanded that she provide the orginal Debit Card used for the purchase, They refused to do the return without the original card as she may have stolen the products . She was asked to get the card and return with it. She immediately did so. They processed the return on their till and proceeded to return the moneys via a Credit to my Debit card. On arrival home, she gave me the...

Category : Retail

(0) Replies

Country : South Africa

On the 24/02/2012 Nedbank Personal Loan debited R5652.27 instead of R3491.50 from my bank account, I phone them on the 27/02/2012 to refund me the amount of R2160.77 and I was told that it will be refunded within 48 hours, meanwhile my other debits were running and because there was no money in the bank I was charged R575.00 as unpaid transactions.Nedbank refunded my R2160.77 on the 29/05/2012 and I was charged again for unpaid debit orders by the bank and yet they took long to refund my...

Category : Banking

(0) Replies

Country : South Africa

I reported a internet speed problem 14 times now to MTN 173 and data line complaint line..... They always tell you they log the complaint and will get back to you but nothing EVER happen????? I have full signal strenth and 3g, but only get max speed of 400kbps if i am lucky? tested on www.speedtest.net But if i test it with Vodacom i get 1200kbps!!! Why is MTN customer service so BAD....or non existing???

Category : Telecommunications

(0) Replies

Country : South Africa

We initiated our request on August 15, 2011 for payment of a retirement policy that matured on November 30, 2011 fully understanding that now that we were no longer resident in South Africa there were probably several extra steps that we needed to go through. As of today this issue is still far from resolved and I doubt that we will ever receive the money we are entitled to. Due to the non receipt of the money we have gone through several financial issues that have cost us dearly plus we have...

Category : Insurance

(0) Replies

Country : South Africa

They sold me a dud car and still did not come back and still kept my money refusing to refund or exchange the car. If indeed they did do a 101 check they would have seen that the exhausts was not the original exhausts or was it changed "when they fixed the car 3 times". I have learned that I WILL NEVER EVER EVER BUY FROM mccarthy again. Their marketing is excellent but their after sales if something foreign not even from this world. I'm calling a spade a spade because if someone tells you...

Category : Motor Industry

(0) Replies

Country : South Africa

They sold me a dud car and still did not come back and still kept my money refusing to refund or exchange the car. If indeed they did do a 101 check they would have seen that the exhausts was not the original exhausts or was it changed "when they fixed the car 3 times". I have learned that I WILL NEVER EVER EVER BUY FROM mccarthy again. Their marketing is excellent but their after sales if something foreign not even from this world. I'm calling a spade a spade because if someone tells you...

Category : Motor Industry

(5) Replies

Country : South Africa

Applied for 3 month free internet promotion.You only pay for the line rental. Received 1st account in excess of R1000. Second account was even more. Visited a branch to sort the matter on several occasions with no luck. Phoned 10210 and holding for 1 hour and 20 minutes with still no luck. Made several payments but now they even suspend my internet access. Hatfield branch told me today sorry I must pay for the mistake they made on my account. Service not existing anywhere in Telkom.

Category : Telecommunications

(0) Replies

Country : South Africa

Me and my wife took her car in for a service at Eagle Ford Corlett drive and as we wanted to leave the premisses we were treated like ****! by the security guards on duty for failing to provide a specific slip that no one bothered telling us about. My wife found the slip eventually after going through all of the paperwork received and handed it over to the guard. He then threw it on the ground and proceeded to talk to us in an arrogant and condescending manner without even trying to help or...

Category : Motor Industry

(1) Replies

Country : South Africa

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