South Africa Complaints

Affinity insurance gave me a courtesy car as part of the package I pay for. This is to help me while the car is being repaired. But they sent the authorization to wrong repairers. After I followed up I picked up that my car was not being fixed because the panel beaters have not received an authorization from affinity. I contacted them to rectify that and asked them to extend the car hire period as it is their fault that my car is not fixed. They are refusing to do that.

Category : Insurance

(1) Replies

Country : South Africa

I purchased a vehicle from Volkwagen East Rand a month ago. After having the vehicle for 2 days, I tested the features that the Sales Consultant confirmed where standard just to find that they were not on the vehicle. I escalated the matter to within the 5 day cooling off period and still nothing was done. It feels unfair that we have to pay for VWs mistakes because the Sales Consultant admitted to lying to us, selling us a car with the features that do not exist on the vehicle. It...

Category : Motor Industry

(0) Replies

Country : South Africa

Nkele Maganedisa Contact:0716205504

Category : Building

(0) Replies

Country : South Africa

Nkele Maganedisa Contact 0716205504

Category : Retail

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Country : South Africa

Home Fibre was affected by bad weather in Gauteng over the Easter Weekend. Customer logged call on Tuesday 23rd April. Customer follwed up as Cell C supprt as Cell C was suppose to contact customer wihtin 24/48 Hrs. The two reference numbers sent to customer cell phone by Cell C, was not visible on their systems when I called at 19H45 tonight (25th April 2019). The Cell C employee, did THEN identify the case via my ID number. However the reference numbers sent to my phone from Cell C (...

Category : Internet Services

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Country : South Africa

i had put a notice too move out of the property as the house is old and is falling apart but they raising the rent. now am requesting my deposit and they taking me to diffrent people saying the owner said there is a month out standing but they are not sure .now they still have not given the deposit and they still saying the same thing. but i have sent proof that i did pay

Category : Property

(0) Replies

Country : South Africa

I went to MTN morning siae on 20th March to alter my contract to up my usage. I didn't get any benefit after 24 hours and went in aain on 22March to complain and could not get satisfaction as the matter had to be ecsalated to [email protected] i contacted them on the 26 and 27th to again resolve the fact that I had no beenfit without success. I got my account and have been chared the upgraded value for the full month of March - no proportionate chagre as was promised. I have called on...

Category : Telecommunications

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Country : South Africa

i had an contract with cell c through FNB about 5 years ago which i paid in full and i ended my contracts with them but everytime an amount of R550 was debited from my account and everytime i had to go to the bank to cancel the contract and the bank paid the amount back .three months ago i went to the bank for a loan and was declined only then i was informed my account with cell c was handed over to a collections instatute.immediately i went to FNB to go find out what the problem is and they...

Category : Telecommunications

(0) Replies

Country : South Africa

FNB SERVICE my online banking was blocked, some or other fraud issue, i visited the Centurion branch where this problem was supposedly sorted out. i have now been trying for three (3) days to have this fixed, they keep on sending my call to the fraud department but there is no answer. AND there is no fraud attempt on my account, i checked with the teller on 24/4/2019. what must one do to get good and proper service these days ? i am extremely annoyed and frustrated

Category : Banking

(0) Replies

Country : South Africa

I took Vehicle tracking and Recovery with the above mentioned company from the 22/11/2012 and on the 10 of March 2019 I cancelled the services with them I found a cheaper quote. but on checking my bank stamen they deducted on the 15th of April again and now I had to be for to services with different service provider. My details are as follows-: Surname & Initials: Nkotha JBL Vehicle Type: Chev Cruze Reg No: YPX 966GP Altech Account number:1699081

Category : Insurance

(0) Replies

Country : South Africa

Hi my name is Lorraine,on Saturday,went to old mutual to cancel my retirement savings,they told me to bring 3 months bank statement,I'd and tax clearance certificate,I went to SARS yesterday to get that certificate.Today when I go there,I am now told that I can only cancel but wot get my money,it's not like I am just canceling for no reason.I am relocating to Israel,so I won't be able to ask my mom to pay both my retirement policy and my life cover,since that will too much for her,she's a...

Category : Insurance

(0) Replies

Country : South Africa

Hi my name is Lorraine,on Saturday,went to old mutual to cancel my retirement savings,they told me to bring 3 months bank statement,I'd and tax clearance certificate,I went to SARS yesterday to get that certificate.Today when I go there,I am now told that I can only cancel but wot get my money,it's not like I am just canceling for no reason.I am relocating to Israel,so I won't be able to ask my mom to pay both my retirement policy and my life cover,since that will too much for her,she's a...

Category : Insurance

(0) Replies

Country : South Africa

I purchased a cellphone online through Telkom.receive the phone on 6th march 2019.I battled to get my number ported at it eventually happened on th 29th march. I am now facing the same problem of requesting PROOF OF PURCHASE but I am been sent from pillar to post as no one in the call centres are able to assist me. I called telkom mobile 081180 on Sunday they told me to call 10123 which I did on three occasions yesterday with no luck.each and every operator has a different answer. I...

Category : Telecommunications

(0) Replies

Country : South Africa

On the 12th of April 2019 my husband and I walked into the Boksburg branch and saw they were running a special on a 2 seater lounge suite. Out of impulse we decided to purchase 2 x 2 leather seaters. On Saturday the 20th of April we decided to rather cancel our transaction as it was impulsive of us to make such a expensive purchase. We both completed the necessary paperwork for the refund. We were assured by Martha that all paperwork would be submitted on the Monday the 15th and we would...

Category : Home Improvement

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Country : South Africa

Hi. I am in a situation whereby i owe an outstanding balance of R475.00 and my electricity meter is blocked. i called the credit control of IHS explaining this issue that i have no control over. My employer is going through a financial crisis and due to that payroll has been running late or not running at all in some instances. A letter was sent to IHS from my employer abd they still emphasize the fact that i should at least pay half of that amount. How do i pay that amount when i failed to...

Category : Property

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Country : South Africa

Complaining about ABSA life insurance, They proposed to me to join the hospital plan and I asked if it will cover my husband as well and they said yes, so it happened that my husband got sick and admitted to hospital and when I claimed they say my husband is not covered. Now I need to hear that recordings, My name is Mrs Maswanganyi Patricia, ID 6709060813086, Cell. 0606249580. Im still waiting for recordings

Category : Insurance

(0) Replies

Country : South Africa

We lodged a claim with Prestige funerals in Mabopane office their contact number (012)010-0090 and I have been communicating with Sam Masuku (0823639768) and Victor Seloadi (0825544556)and now they don't answer my calls the policy number REF-894/5573 for Esther Ramaeto and the deceased is Clement Mohale Ramaeto the claim was lodged 16 April 2019 and my contact number is (0729937012)

Category : Insurance

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Country : South Africa

ATTENDANT POURED DIESEL INSTEAD OF PETROL AND NOW AS WE SPEAK THE CAR IS STUCK 16KM BEFORE NABOOMSPRUIT

Category : Service Stations

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Country : South Africa

My car got involved in an accident, driver was over speeding a bit. Car overturned and was written off by their panel beater but the insurance company took ages to respond, and afterwards rejected my claim. After paying so much, they just refused based on a point in their own policy where they could have deducted some money for the speed issue and at least reimburse me for the damage, but they totally refused. This was flouting their own policy on which they said that they would pay for...

Category : Insurance

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Country : South Africa

on Saturday 20-04-19 at 12h20 green cross in loch logan waterfront put up a notice that they will be closed for 15minutes. I waited for more then half an hour. Service in that store has been very poor. What a waste of my time!!!!

Category : Retail

(0) Replies

Country : South Africa

Logged a fault with Web Africa on 12th April 2019 - My SADV Fibre went down. 6 days later was the first time SADV sent a Nano Fibre technician. I am now on day 8 and still not repaired When the Nano Fibre tech arrived at my home he blamed SADV for not making an appointment with me

Category : Internet Services

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Country : South Africa

Logged a fault with Web Africa on 12th April 2019 - My SADV Fibre went down. 6 days later was the first time SADV sent a technician. I am now on day 8 and still not repaired SADV Ref No: 63909

Category : Internet Services

(0) Replies

Country : South Africa

Logged a fault with Web Africa on 12th April 2019 - My SADV Fibre went down. 6 days later was the first time SADV sent a technician. I am now on day 8 and still not repaired SADV Ref No: 63909

Category : Internet Services

(0) Replies

Country : South Africa

I ordered combo steer cheese burger with Jalapenos extra's, Jalapenos was not in my order, I paid R7 for it, I couldn't go back to fetch them as I was far from the shop and I called them, they confirmed that they did not pack them for, I will appreciate if I can be reimbursed.

Category : Stock Market

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Country : South Africa

It's been three weeks waiting for my study materials and when i call them claim that driver called me but i don't have any missed call.and the driver told me that he doesn't work on my area ask me what must he do what pathetic service indeed.

Category : Courier

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Country : South Africa

I bought a cellophane in 2012 at Markharms Store in Pretoria and insured it immediately at the store with Finrite Insurance in 2012 December, I have been using the phone since, but it started giving me problems and it finally gave up, I then went to the store where I reported it. I was asked to fill in a claim form. but to my surprise , they are refusing to replace the phone, saying that the "insurer does not indemnify the insured against any loss arising as a result of the action of any cell...

Category : Insurance

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Country : South Africa

Yesterday I forgot my travelling cold card at work then I used the other once and was short with six rand then the driver said he cannot travel with me like really I spend 2000 a month to travel with bus and train only six rand they cannot help me with and I was having money in my purse the thing is there is no machine to pay in the bus he was speaking Zulu he even called other person calling him umhloniswa I spoke to him he also denied and the lady helped me in the bus I really felt...

Category : Credit Cards

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Country : South Africa

, I took contract for cell number 0662203619 with Vodacom direct in November and was told insurance will be R58.00 for Samsung Galaxy J5 and email below was sent to me as proof but was I shocked on Monday when I took the phone to repairs because of damage to it and was told it does not have insurance . whereas all are along I know that both my cell phones are covered should anything happen to it. my phone has been in service since May 16 last year to now still my request for repairs is...

Category : Telecommunications

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Country : South Africa

I bought a decoder at schoemansdal pep and by default it's just can't load and it was then tested by multichoice Nelspruit that it has a faulty factory. Then PEP sto resolve at schoemansdal! An ager refuses to exchange the decoder inStedham he says he can't do any thing with that it's the second attempt 15/04/2919. I just want to know if you bought an item with pep and there is a problem you can't be helped as a customer? Why this manager is not assisting customers?

Category : Entertainment

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Country : South Africa

FOLLOW UP OF WATER DISCONNECTION CASE DETAILS MARTIN LINDIKAYA NJOTINI ADDRESS 10 JEROME AVENUE MANDALAY 7785 CAPE TOWN ID NUMBER 6504065633080 CELL 0796150058 CITY COUNCIL ACCOUNT NUMBER 113777260 REFERRENCE 9106852563 WATER HAS BEEN DISCONNECTED FROM 3/04/2019 AND RE OPEN ON 11/04/22019 TIME : 11:00 AM THE PLUMBER BY THE NAME MR BAM MAGAGU TOLD ME IF THE WATER MANAGEMENT DEVICE IS BROKEN,WATER STOPS SUPPLYING THEY WERE DRIVING CITY COUNCI NISSAN BAKIE REGISTRATION...

Category : Government

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Country : South Africa

I have been waiting for the id of my daughter from January 23 2019 since forever it has been on the system ,i`ve been going to the home affairs to chec only to be told it is on the system and there id nothing they can do abaout it, my daughter is 17 years and is in matric the id is required for registration purposes. please help id no. 0202060889088 avela kwanda nnamuhave. please help 0719768276

Category : Government

(0) Replies

Country : South Africa

I was a customer for Vodacom for so many years on top up contract in 2017 I upgraded my contract as usual.to my surprise Vodacom delivered open contract and rebutted immediately by telling Vodacom to fetch their phone and put me in the correct contract plan.The consulted humbly asked me to to allow 6 months deduction on open plan contract then Vodacom will migrate me to top up contract without any FINACIAL implications... In October 2017 I approach vodacom to keep its promise of migration......

Category : Electronics

(0) Replies

Country : South Africa

My name is virginia mukhovha i was in car accident on the 5 April 2019.i phone Renault assistance service the helped me to tower my car ,after that on Tuesday when i come back to work i call Rodel claims the promise to send me the form to claim .i waited the whole day i couldn't get the form .i then call the dealer she sent me the form on Wednesday 10 April 2019 i complete the form i sent them back to Rodel claims on Thursday 8.30 in the morning i waited the whole afternoon no response. i...

Category : Insurance

(0) Replies

Country : South Africa

My name is virginia mukhovha i was in car accident on the 5 April 2019.i phone Renault assistance service the helped me to tower my car ,after that on Tuesday when i come back to work i call Rodel claims the promise to send me the form to claim .i waited the whole day i couldn't get the form .i then call the dealer she sent me the form on Wednesday 10 April 2019 i complete the form i sent them back to Rodel claims on Thursday 8.30 in the morning i waited the whole afternoon no response. i...

Category : Insurance

(0) Replies

Country : South Africa

I has been using Vodacom more than 10 years on contract ( top up plan ) in mid 2017 I upgraded my contract... They delivered the phone at work to my Suprised it was an opened contract that I hate with passion... I called Vodacom immediately and asked them to fetch the phone because I don't want open contract... The consultant bagged me and asked me that I can pay for the open contract for 6 months then migrate back to my top up without any financial implication ... I was convinced and...

Category : Electronics

(0) Replies

Country : South Africa

10/03/2018, my daughter age 15 and I went to buy ballroom dancing shoes for the first time. As this was our first time, we expected the staff of Turning Point Ballet and Dance Supplies Fairy Glen to have the knowledge to assist us. Sales Consultant Bronwyn had no idea what she was doing and sold my daughter shoes that was way to big for her to dance in and secondly sold be 2 different shoes - same style but different makes. When we got home, I once again tried on my size 4.5 shoes, just...

Category : Retail

(0) Replies

Country : South Africa

DEAR SIR/MADAM I'M THE STUDENT AT UNISA, AND I'M FUNDED BY DSD BURSARY AND AS STUDENT I'M CERTIFIED ABOUT THE SERVICE THAT I GET IT APRIL NOW AND I HAVEN'T GET MY ALLOWANCES OF WHICH IT BOOKS AND TRAVEL AND DSD HAS ALREADY DEPOSITED THE MONEY TO THE VARSITY. I HAVE TO PREPARE FOR MY EXAMS NOW AND NO BOOKS ALLOWANCES.

Category : Universities

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Country : South Africa

ACCOUNT NUMBER 113777260 COUNCIL REFERRENCE NUMBER 9106852563 MY DETAILS MARTIN LINDIKAYA NJOTINI ID NUMBER 6503065633080 CELL 0796150058 EMAIL:[email protected] ADDRESS 10 JEROME AVENUE MANDALAY CAPE TOWN 7785 COMPLAINT FOR BAD SERVICE CITY COUNCIL IN CAPE TOWN DICONNECTED MY WATER SUPPLY ON 3/04/2019 I WENT TO MAKE ARRANGEMENTS AND PAID R1,500 I WAS PROMISED FOR THE WATER TO BE REINSTATED BUT NOTHING. AGAIN ON THE 6/04/2019 I WENT TO MITCHELLS PLAIN OFFICES CITY...

Category : Municipal

(0) Replies

Country : South Africa

I bought dstv and i had to buy airtime again to call an installer like really...? When he arraives it was past 7pm he was so rude and i bought dstv not being given as flayer i have right to complain and i told him i want dstv dish,elsat or samsat not king earial brand as i have expirience it giving my naighbour troubles And the cable he gave me 2 steps length cable which i told him im moving out to a room next month his cable is so short well he is the rudest men ive ever come across

Category : Satellite Services

(0) Replies

Country : South Africa

On the 23/03/2019 I purchased petrol at BP for R500 swiped the amount and transaction was successful and sms from Nedbank confirmed it. (Account in credit) Then on the 04/04/2019 the same R500 deducted from my account and a honfee of R90 charged. On the 05/04/2019 I went to Woolworths and spent R190 as the account was still in credit. The following day another honfee of R90 charged. Now the account is in debit with R632.83 and Nedbank wants me to rectify within 24 hours. Please help because...

Category : Banking

(0) Replies

Country : South Africa

On the 23/03/2019 I purchased petrol at BP for R500 swiped the amount and transaction was successful and sms from Nedbank confirmed it. (Account in credit) Then on the 04/04/2019 the same R500 deducted from my account and a honfee of R90 charged. On the 05/04/2019 I went to Woolworths and spent R190 as the account was still in credit. The following day another honfee of R90 charged. Now the account is in debit with R632.83 and Nedbank wants me to rectify within 24 hours. Please help because...

Category : Banking

(0) Replies

Country : South Africa

Hi i opened an account last week at Ackermans van der Walt street Pretoria but it seems like they haven't scan my document the stuffs are very lazy bcz i was suppose to receive an sms to insure whether my application is successful or unsuccessful the service is very bad please find out and let me know please.

Category : Credit Cards

(0) Replies

Country : South Africa

My water has been disconnected without notification On the 3/04/2019 i went to Mitchells Plain City Council and make arrangements i paid R1,500 and was told the water will be re-instated but nothing happened on Saturday 6/04/2019 i went to offices and email was sent to Accounts department and was promised that the depot van will be in my property in 10 minutes,untill today nothing hs happened Iphoned complaints department and was given this referrence number 9106852563 mY ACCOUNT NUMBER...

Category : Government

(0) Replies

Country : South Africa

ek het my kroniese medikasie by Dischem Welkom gekry. Ek het vir hulle gesê van die begin af ek soek die goedkoper medikasie. Van dag een af wat hulle die eerste voorskrif vir my moes gee was daar 'n probleem. Ek al die medikasie was nie daar nie, en geen een was die goedkoper een nie, dit was alles die oorspronklikes soos op voorskrif. m.a.w hulle luister nie wat die kliënt verlang nie hulle maak soos hulle wil. As daar ook nie iets is wat op die voorskrif is nie na gee hulle net...

Category : Medical

(0) Replies

Country : South Africa

I bought a bunk bed for my kids at Mr price home last year in December 2018 and paid for delivery and assemble fee. he bed was not assembled correctly and the wood had yellow marks.. I called to complaint and the said they were gonna replace the bed and it was in January 2019. till now I haven't got a replacement then I called them again on the 28th march and asked them to come collect the bed cause I needed a refund so that I can buy another bed and another store , they said its gonna take 7...

Category : Retail

(0) Replies

Country : South Africa

i am a very frustrated client in pain since i have been waiting for authorization from Topmed medical aid because i have bone marrow edema. i have forwarded them all the necesary documents and they keep on insisting that they want an injury report and an xray for the fracture. i have countless times tried to explain what bone arrow edema is an how non of the above can not be provided as i was not injured.My thigh bone which is my femur ran out of the marrow inside so there will not be eny...

Category : Medical Aid

(0) Replies

Country : South Africa

I got a call from some guy who said he can help me manage my debt, which wasnt much at the time, i had two cars whoch icould afford, but the offer sounded good at that moment, I asled him to send me the documents as I'd like to read through before i make a decision. When called the following day, i told him i was no longer interested and i didn't want his help.,he said i couldn't because he had already started the process. He threatened that if i didnt sign the papees he'd be taking money...

Category : Financial

(0) Replies

Country : South Africa

Telkom keeps kon charging me double the amount for rejected debit order that was never debited, 1st i had a complaint whereby there was money in my bank account but they charged me double and never said that the debit order was rejected the matter was setlled again they are charging double the amount which i dont owe as there was no debit that went off my account, they say i owe them R600 when i had an e-mal fron one of the managers that said i owed R198.70 which they did not debit on the 1st...

Category : Telecommunications

(0) Replies

Country : South Africa

Good day, I have purchased a bed with homechoice May 2018, then on the in September the bed had a problem, the called Homechoice for pick up, a guy called and then I gave him the bed, after 2 weeks I am called by restonic claiming to collect a bed I was shocked as the bed has been taken, I called homechoice they told they can see anything in their system or who collected the bed I laise with lady her email address s '[email protected], she promised to help after November she stop...

Category : Retail

(0) Replies

Country : South Africa

I ordered and fully paid for 3 baths in December from Living space today. I was advised that the bath panels have a 6 week lead time so they will be delivered 6 weeks after the factories open in January. I was therefore expecting my baths first week of March. Nothing has been delivered and the company now does to respond to my emails, texts or phone calls., I am now quite frustrated as I have an agreed move date of June from my current property and yet my new home will not be ready. The...

Category : Building

(0) Replies

Country : South Africa