South Africa Complaints

VERY BAD, ME AND MY DAUGHTER WAS TOLD BY A BLACK EMPLOYEE OF BUILD-IT AT FOCHVILLE, GUATENG, THAT HE SERVES PEOPLE ONLY IN ENGLISH IN AN UN WELCOME MANNER, WE HAVE LEFT THE BUILDING. (I URGE "AFRIKAANS" SPEAKING PEOPLE NOT TO SUPPORT BUILT-IT.

Category : Home Improvement

(0) Replies

Country : South Africa

MtN has a opened a contract under my name a couple of months back. when i reported this case to MTN i was asked t submit an affidavit and certified copy of my ID document . i have done so now 2 weeks already and when i call their customer care they do not have any answers for me , the case is with another department which they cannot provide contact numbers for it. and in the mean time my name is being blacklisted because of this case , can somebody please help get my name cleared from the...

Category : Scams

(0) Replies

Country : South Africa

MtN has a opened a contract under my name a couple of months back. when i reported this case to MTN i was asked t submit an affidavit and certified copy of my ID document . i have done so now 2 weeks already and when i call their customer care they do not have any answers for me , the case is with another department which they cannot provide contact numbers for it. and in the mean time my name is being blacklisted because of this case , can somebody please help get my name cleared from the...

Category : Scams

(0) Replies

Country : South Africa

Hi I have a complaint against Tel joy my account has been in arrears however i have managed to pay my account. This month marks the last payments of my account and I was emailed and advised by a very rude and arrogant consultant that I owe an admin fee. I was never advised of this previously that because I pay cash, make deposits or Online transfers I would be charged an admin fee. The consultant has emailed me what I owe and on the admin fee was not stated. Then an email was sent stating...

Category : General

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Country : South Africa

Telkom acknowledged my fault by sms only and thereafter there was no communication

Category : Telecommunications

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Country : South Africa

I took a cellphone contract with Altech Autopage 09/2015 my contract was supposed to end 2017/09 that is 24 months. So Altech closed and transfeffred my contract to Vodacom. I then resigned where I used to work then I could not pay. I later found another job and Vodacom managed to find me. They contacted me January if I am not mistaken, told me I owe R3500 to finish the contract. When I resigned I have already paid a couple of months which made me belive that its R3500 remaining indeed .So...

Category : Telecommunications

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Country : South Africa

UNBELEIVABLE! Have tried for six months speaking to both the Planet Fitness gym and their Call centre as well as various staff and Managers. I was told by :Johan" at the Gym brancht hat he will sort this for me ..he prides himself on being PRO ACTIVE..he will get back to me... STILL waiting for a Mananger ...ANY Manager to call me back despite numerous calls, at my expense, to various staff and call centre Managers. 6 Months....Later. Still no Joy... Even with a Doctors letter. NO...

Category : General

(0) Replies

Country : South Africa

SA CANOPY EAST LONDON I Went there to replace a broken canopy handle on a 2016 2.8 Toyota double cab. After waiting for 2 hours in the waiting area I went to inspect what was the delay in replacing a handle. To my surprise these guys where mending the handle putting alien handle that's not even the same in color. After I had a quiry about it they had an arrogance ducking my questions about the matter. To find out because it was not their canopy they trying to fix it in their terms. This...

Category : Motor Industry

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Country : South Africa

On the 7th of September 2017 I went to Vodacom the Bridge Greenacres Port Elizabeth to renew my contract I was assisted by Wendy De Doncker. The contact she offered us was R362.50 pm that would include 1GB of Data R200 airtime and 200 SMS. To my surprise on the 1st of October I realised that was not credited with 1GB of Data. When I enquired I was told that there is no contract like this.My wife was with me when Wendy informed us about the costs. She denies everything now. Now I have to stay...

Category : Telecommunications

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Country : South Africa

hi my name is Bridgette I'm writing on behalf of my mom roseline she has an account with foschini somehow one2one got hold of her details and offered her cellphone contract she declined after they came several times to our home to deliver the phone after she told them she doesn't want it they blocked her phone whereas she didn't sign any contract.

Category : Scams

(0) Replies

Country : South Africa

My 70 year old mother paid Eddie and Mona R1800 to repair her dishwasher. It was returned but did not drain so they came back. It now drains but doesn't drain fully. When she called he said parts were too difficult to get so she must just use it like that. We both tried calling but he ignores or just hangs up. No reply to messages. The receipt says 3 month guarantee but they will not honour it. Do not use these guys.

Category : Electronics

(0) Replies

Country : South Africa

On the 30th of April 2017 I have paid up my credit card account and requested the bank to closed the account and update my credit status with the credit bureau. Up until now the credit status has not been updated. I have called, emailed both the Bank and Transuion on several occassions with no success. Kindly assist

Category : Banking

(0) Replies

Country : South Africa

 on the 24 July 2017 i was on my way to work the robot was green for me to go and I was going when your cmc driver hit into my car while the robot was still red for him I have taken it with your company who then handed it to your insurance company now your driver turn around saying I shot the red Robot which is not true the supervisor saw what happened and said it fine our insurance will sort it out now all of sudden the words changed so now there insurance dont want to pay Me for there...

Category : Insurance

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Country : South Africa

I received a call from Southern Mobile acting on behalf on MTN in August, then again on the 15th September wanting to know if I wanted to upgrade my existing contract. After listening to all the options I decided to make use of the upgrade but was still unsure on the device I wanted to upgrade to. The conversation ended where Southern Mobile were to phone me back the next day to confirm the device I wanted as well as the colour. I’m currently using a IPhone 6S Plus, needed to see the...

Category : Telecommunications

(0) Replies

Country : South Africa

I transferred money from my one account to the other but I made a mistake with the amount. At the branch in Ermelo they told me that they can't help me I have to contact the legal department. The clerk at Ermelo gave me two numbers, one cell number and a landline number. The cell stay on voice mail and the person never phone back. The landline number just ring and no one pick it up. I found a number for the legal dep on the website. I phoned the number and always get the same answer "you...

Category : Banking

(0) Replies

Country : South Africa

I would like to complain about the service at KFC in Rynfield it is so pathetic and terrible, the orders are always incorrect, at drive through orders are taking forever, you need to switch off your ignition for about 15 min before you can move forward in the que. Walk in it's more than worse, it's a night mare, there always shortage of staff, especially on month end where people got paid and flocking to buy KFC. You wait for 1:30 min before you can get your order. And this is not...

Category : General

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Country : South Africa

I am so fed up with Vodacom charging me for data usage that can not be proved, as my son insists that he did not use the data, on a contract that should not have been an open Smart XS line. My son upgraded online in May 2017, only for me to find that instead of paying a top-up of R200 pm, I ended up being charged R2094, R2757, and R2585 the recent 3 months. On 05 Sept, I visited a Vodashop and requested for this open line to be changed to top-up,- which was done and I was informed that I will...

Category : Telecommunications

(1) Replies

Country : South Africa

I bought clothes to the value of R4292.43 on the 24th of September 2017. The amount immediately went down from my bank account and I was informed that the clothing would be delivered within 5 - 8 working days. It it is now the 14th of October 2017 and I haven't received a single item, not even an email with a delivery note or order number. I don't know WHAT to do.

Category : Retail

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Country : South Africa

I bought breakfast at Mc donald woodlands on my way to work on saterday 14/10/2017.When they give the coffee they it was not sealed and it spilled on my work uniform as well as my car seat,as a reasonable person i asked for the manager (Viona) to sort the mistake only to be told i need to take off my trouser and she will dry it up.After hearing that I requested my moneyback as i could hear there was no sense in her reply.As a client I believe the matter should hve been sorted out otherwise.I...

Category : Fast Food

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Country : South Africa

I tried to open an account with Virgin active at the Workshop in Durban, lat year early March, the salesperson who assisted me advised that there was a promotion for that day, I will need to pay a discounted prise or R375 joining fee, I then paid cash of R400, signed documents(2 years contract) and was given the excess card, after two weeks I received a call from the very same guy who said that my signing documents were incomplete and my signature was not matching of which I need to visit...

Category : General

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Country : South Africa