South Africa Complaints

I have never felt so disrespected and humiliated in my entire life. Today Monday the 4th March at about 10h30 I was in the toilet at Highveld Mall in Witbank as I work there and we do not have tenets toilets and only use the public toilets. While I was in the toilet with the door closed I heard a knock on the door and I responded to let the person know I was in the toilet though it was not necessary for anyone to knock while the door is closed meaning there is someone inside. The person...

Category : General

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Country : South Africa

i have a contract with blue label I am so not happy about it I lost my phone LABEL CONNECT (PTY) (OPEN - SERVICES)ne I called them they told me they don't have insurances on their phones i called again to settle then for the amount of the phone ....so that they can stop debiting my money, still they don't want to help me,,,am paying for something that im no longer have. I wont recommend blue label cellphone contract to anyone they are crooks I am so pissed.

Category : Computers

(1) Replies

Country : South Africa

i am a single parent to my son whom resided with his late father in PTA up, his father unfortunately passed away in a motor vehicle accident and i am struggling to get refferal letters from 3 separate hospitals in order to get my son professional assistance he is ADHD and the school is having problems with him Charlotte Maxeke wants me to make a appointment to come and bring my child after telling me last week they cannot assist Steve Biko i asked for a reffaral letter and they only send a...

Category : Medical

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Country : South Africa

Before writing this review I informed Rodney and Janine van Rensburg of my intent in writing this review. And as per usual I got no response from them. After battling for more than a year and a half try to get the money, R 18200 I paid Janine van Rensburg for work which needed to be done. I eventually got a response from Rodney van Rensburg. In no certain terms Rodney acknowledged that they do indeed owe me the money for the work they were supposed to have done. It was agreed that I...

Category : Scams

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Country : South Africa

Online order of cake & flowers for birthday celebration. Order arrived at security complex with insufficient detail of recipient. ie partial/incorrect name and wrong phone number. Complex security unable to determine which of 70 resident was the intended recipient and, with the incorrect phone no.,could not notify intended recipient, so delivery was aborted. No response to e-mail requesting refund.

Category : Retail

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Country : South Africa

I was tricked by one of the consultants of Credit Matters saying he wants to check if I qualify for these payments they do for customers on their debts. All to find out the consultant has processed the account without my knowledge and consent. When I asked for them to cancel they asked for cancellation fee, I am still blacklisted because of this, I can't buy a house or car, please someone help. Beware of such scams.

Category : Financial

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Country : South Africa

My names is Maseabatha  Mashaba, in December I bought a hob and oven from House &  Home Trade Route  mall, as we were  renovating  our kitchen at the time we didn't install it immediately,  but as soon as the hob started working i realised that the plates were not straight  and i reported the matter at the shop ,- and i was told the Defy will call me as the product is from them. I received a call from Sipho on the 31st of January and he came to assess the hob, he said the fault is the...

Category : Electronics

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Country : South Africa

On the 8th I made reservations for my birthday for Dinner and we never at ate because the waiter never came to take our order after we told him how hungry we were and he should find out if we can place an order and move to the dining area once the food was read. An hour 30 minutes passed that's when we realize we didn't have a waiter. Had a flight the following morning at 7 so we left without eating so much for a birthday girl. When I got back I decided to contact the restuarant about the...

Category : Restaurants

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Country : South Africa

Went to builders warehouse in George on Saturday 2nd March bought a pipe for my washing machine upon leaving I wanted to play lotto which was as u exit the store, I stood there for almost 10 minutes. There were about 6 staff members but believe me 4 was assisting one cashier with some or other problem, no one paid attention to me or my husband. My husband called for assistance and no one was bothered, one member just asked up in the air who is supposed to be there,not a sorry someone will be...

Category : Building

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Country : South Africa

Impact Meters is a company not to be trusted. They are crooks and are robbing tenants openinly and do not even deny it. They billed me 30kl units of water used over 20 days before my taking occupancy of the flat, and this they are not denying but will not reverse the charge. Bendre Stoltz ([email protected]) also [email protected] is the person behind this claim. This is despite the fact that at the time of application I stated that when they start billing they need to ensure I am not...

Category : STOP CORRUPTION

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Country : South Africa

Impact Meters is a company not to be trusted. They are crooks and are robbing tenants openinly and do not even deny it. They billed me 30kl units of water used over 20 days before my taking occupancy of the flat, and this they are not denying but will not reverse the charge. Bendre Stoltz ([email protected]) also [email protected] is the person behind this claim. This is despite the fact that at the time of application I stated that when they start billing they need to ensure I am not...

Category : STOP CORRUPTION

(0) Replies

Country : South Africa

I called on 2 occasions to cancel my Home Loan insurance policy however were promised on both occasions that they would urgently request someone to call to cancel and their promises were not delivered on. Moved my insurance after 17 years due to bad service.

Category : Insurance

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Country : South Africa

I bought Doogee x70 at Cash Crusiders Secunda after 2 weeks the camera was not working, I sent it back but they brought it back to me and the speaker was not working , after that they tell me sh!t..... can I just get my fckn money back or my cellphone.

Category : Electronics

(0) Replies

Country : South Africa

It's been a week calling customer care for cellsure 0821952 no one seem to be there to pick up the fone, I want to know about my cellphone insurance what is going on cause I don't see the debit orders from my bank statement. Always when I call I don't get assistance, the fone holds me forever. Call me on 0827330520 asap please.

Category : Insurance

(0) Replies

Country : South Africa

We went to crisani mall at game we wanted to use the trolley as i was with my dauther the security told me not to go out with because i didnt buy anything but i told him im cuming bck to shop going to atm my dauther is nt well but he insisted and called the manager as he told me the same thing and i went inside to buy sumthing so i can go out with it but i found him at the door he stopex me again told me i must but more things and i was suprised and the manager swer at me told me i can do...

Category : Stock Market

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Country : South Africa

I used Peter Lloyd at Distinctive Group PTY to day a small drive way repair , in the first week items around the yard started to go missing , when we approached Peter LLoyd the owner he accused us of making it up, and told us he will no longer complete the job , he then walked off with our money and has not returned . Beware this company is criminal Jenny

Category : Building

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Country : South Africa

I took maintenance plan with liquid capital on the Wed 1/23/2019 12:02 PM and I spoke to Tebogo Sipoya he advised that they will debit from February ,I called in on the 28th of February and spoke to Tebogo and he advised that they will debit and he will advise relevant department to send my Contract ,I made a follow up on the 1st of March ,I got a shock that my plan is not processed and they are still awaiting approval from my bank ,to my shock I wasn't informed...

Category : Insurance

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Country : South Africa

I bought an Opel Corsa 1.0t Essentia in July 2017, brand new from Westvaal Whiteriver. In January 2018 the vehicle started giving problems as it would go into a limp mode. I took the vehicle to Williams Hunt Centurion Pretoria, they just reset the error, the next morning I had the same problem again, once again they reset the error. The following day SAME problem. They then took my car in to have it looked at, after a few days they came to the conclusion that the computer and turbo had to...

Category : Motor Industry

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Country : South Africa

i have a rental switchboard and phone system with Office Guru - please note that should one of your extensions be out of order and they come out to change a port to make it functioning again then you will be billed for this call out even though you did not cause the fault. Response is even if it is a rental then I have to pay to maintain it. To top it all the accounts department informed me it is the same if I buy a car or have a car rental - I must maintain it! First time ever I have...

Category : Telecommunications

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Country : South Africa

I bought a "Boombox" from C Crusaders in Welkom. The attendant assured me that it will work on my TV. I took it home and found that it had no connection that will fit my TV.I took it back and the attendant then tried to sell me a lot of cables and stuff that I knew would not work. I became very agitated and told him to keep the "boombox" and do whatever he wanted to do with it. Thenext day I phoned the Manager "Fanie" and was told to come and see him. When I arrived I had to wait almost 10...

Category : Electronics

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Country : South Africa

On 22nd November 2018 I paid Atlantic Electrical Contractors AKA Sharaaz Amod 50%, just under R6000, for installation of a Prepaid meter at my cottage. I gave them forms for Municipality I had completed which they undertook to submit that day. Most of money advanced was to have been paid to the Municipality for the meter, the Council Mains Breaker and the disconnection and reconnection of electricity. Since 22nd November 2018 I have phoned and emailed them countless times. Broken...

Category : Building

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Country : South Africa

I went to the [email protected] branch on the 26th of February. I waited for 30 min to see a finance consultant and after an hour and a half extra we completed the process, the service from the consultant was extremely poor and none of the documents were explained to me, I tried to ask a couple of questions but was answered very shortly as if I was interrupting him. They also have no seating available when waiting and I was moved around as if an inconvenience. I was advised that they will call me...

Category : Electronics

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Country : South Africa

I bought a Mobicel Berry from Pep in Goldman Street Florida in the begining of December 2018. and on the 13/12/2018 I took it back for repairies till to date every time I call to find out whats happening with my Cell. I'm so sick of Pep that there services is so bad. Its almost 3 months still no response. They dont want to refund my money.

Category : Electronics

(0) Replies

Country : South Africa

I am totally disgusted at the manner in which Fedhealth has lied to their clients. I phoned the call centre last year after getting communication that the medical aid plans would change. I spoke to the consultant and his words to me were "nothing has changed just the name of the plans". Well they say it's recorded so look it up. I have been paying regularly and now get told to send proof of payment as I owe them R3600. So I send proof of payment to [email protected] And guess it...

Category : Medical Aid

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Country : South Africa

I have a bursary with civils2000 and they paid my stationary on the friday. I came to the bookstore on the wednesday to collect and still not reflecting. The lady at the store said her manager, didnt reapond to her email regarding money in the account. I am very dissapointed in the level of service

Category : Universities

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Country : South Africa

good day am having a problem with this company they've blocked my sim cards witch I have with them am paying on a weekly basic terms I even consinder changing my bank account last year i call them this morning like I always do they put you onhold tel you they wil come back to you i cant hold the phone for over 30mins I mean we using airtime but since no one has called me i think i need to cancel the contract with them.

Category : Electronics

(0) Replies

Country : South Africa

I'm not a telkom customer however I have a telkom line recently instaled which runs across my home's front window.I've logged three calls to date and nothing is done. I've been told different stories everytime I call. The first call was on the 16/01/2019 ref 913480 2nd on 13/02/2019 ref 52611130219 and 3rd on 27/02/2019 ref 57805

Category : General

(0) Replies

Country : South Africa

I called Edgars numerous times regarding my account, I explained to them that I've been unemployed for almost a year and that's the reason i couldn't pay my account. I explained to them that Im starting a new job shortly 01/03/2019. My new employer requested me to contact Edgars and make arrangements and get proof of email stating the agreement has been made for the debt to be paid. 24th February, I went to Edgars personally to do so.i spoke to numerous people who made the arrangements and...

Category : Financial

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Country : South Africa

Renandi aka Renier Maritz replaced louvres on an existing patio roof with flimsy plastic sheets. Thats all he had to do, however, he altered the framework and lifted the down flow to the same height as the opposite side. Hence the plastic cant do anything with rainwater but let it rest on the roof. The sheets started to drop within a day or so and when Mr Maritz was asked to fix the problem he packed up and apparently left for Nelspruit where he is now scamming others. Since quite a few...

Category : Home Improvement

(0) Replies

Country : South Africa

This has been a re-occurring problem at Pick and Pay Moffett in Port Elizabeth, but today took the cake. A person only has a certain amount of time to spend out of office during their lunch time. Today I go across toget something at the hot food counter for lunch, and saw a A4 BOLD sign advertising prawns at R99.90. I took a box and went to the least busy till. On getting to the till, I asked the lady to double check if the price was correct as it has happened before that products were...

Category : Retail

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Country : South Africa

Order been placed 30/01/2019 till 27/02/2019 nothing been supplied. Very bad service

Category : Building

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Country : South Africa

I KEEP RECEIVING AN EMAIL THAT I HAVE AN OUTSTANDING AMOUNT OWED FROM THIS COMPANY I DONT EVEN KNOW EVERYDAY THEY SEND ME LETTERS ON EMAIL THREATENING TO LIST MY NAME I CALLED THEM TO ASK THIS AND THE CENTER DIDNT HELP ME THEY TELL ME I APPLIED FOR A LOAN BUT IT WASNT APROVED AND I CLICKED TERMS AND CONDITIONS I TELL THEM I NEVER WANTED A LIFE STYLE PRODUCT NOR DID I EVER APPLY FOR THEIR PRODUCT ASKED FOR A RECORDING THEY SAT THEY NEVER SPOKE TO ME I DID IT ONLINE I ASKED TO CANCEL THIS BUT...

Category : Loans

(0) Replies

Country : South Africa

not resolved my query they took my money and the agents i spoke to can not tell me why i am inconvinienced they tell me its an error they will call me back but they dont call me i am being inconvininced i spoke to the following agents the entire day on the 26 feb 2019 SHAMAINE SHICK AND ANTHONY JOHNSON SUCH INCOPETENCE AND BAD SERVICE

Category : Banking

(0) Replies

Country : South Africa

While out of town I bought my wife a bunch of flowers and "added" a special touch, i.e. Macaroons; both of which were to be delivered on the same day, i.e. 6 February 2019. Flowers were delivered on the same day, however, when I returned home on 10 February the macaroons have still not arrived with no notification or any communication whatsoever. I contacted Netflorist on 11 February, after numerous attempts on their different numbers I finally got answer, with Netflorist confirming that...

Category : General

(0) Replies

Country : South Africa

I am a Liberty client. I sent numerous emails to have questions answered on my policy. First request was sent 19 February 2019 1:56 PM, Second request Friday 22 February 2019 11:16 PM followed by a complaint on Monday 25 February 2019 7:09 AM and still no response other than the auto response from Liberty that states: We have received your request/query and we will get back to you within 24 hours. My husband call and I also called Liberty call centre on 0860 456 789 with no joy. I was told to...

Category : Life Insurance

(0) Replies

Country : South Africa

I am a Liberty client. I sent numerous emails to have questions answered on my policy. First request was sent 19 February 2019 1:56 PM, Second request Friday 22 February 2019 11:16 PM followed by a complaint on Monday 25 February 2019 7:09 AM and still no response other than the auto response from Liberty that states: We have received your request/query and we will get back to you within 24 hours. My husband call and I also called Liberty call centre on 0860 456 789. The first consultant said...

Category : Insurance

(0) Replies

Country : South Africa

I was involved in a car accident a month ago, I have been making follow ups calls with Budget insurance and Renew-it. My budget insurance policy include cover for car hire for up to 30 days. Budget insurance is using Renew-it as their preferred service provider (not my decision) I called Renew-it (Green Stone) several times, they still do not have the car parts. I am not a car expert but surely the Car parts for a Madza 3 are not too hard to get.

Category : Insurance

(0) Replies

Country : South Africa

I bought my car Renault kwid October 2017 and in February 2018 my car got an accident and it deemed a write off and the insurance paid the money but not all of it I have to pay R13620 of which they told me is for access the west part is that I was not owing them I was owing the bank now I am in bad debts books .these rodel people they didn't deregister my car I am still paying the license disc of the car that i no longer have.This is very very bad

Category : Insurance

(0) Replies

Country : South Africa

I bought my car Renault kwid October 2017 and in February 2018 my car got an accident and it deemed a write off and the insurance paid the money but not all of it I have to pay R13620 of which they told me is for access the west part is that I was not owing them I was owing the bank now I am in bad debts books .these rodel people they didn't deregister my car I am still paying the license disc of the car that i no longer have.This is very very bad

Category : Insurance

(0) Replies

Country : South Africa

I bought my car Renault kwid October 2017 and in February 2018 my car got an accident and it deemed a write off and the insurance paid the money but not all of it I have to pay R13620 of which they told me is for access the west part is that I was not owing them I was owing the bank now I am in bad debts books .these rodel people they didn't deregister my car I am still paying the license disc of the car that i no longer have.This is very very bad

Category : Insurance

(0) Replies

Country : South Africa

I bought my car Renault kwid October 2017 and in February 2018 my car got an accident and it deemed a write off and the insurance paid the money but not all of it I have to pay R13620 of which they told me is for access the west part is that I was not owing them I was owing the bank now I am in bad debts books .these rodel people they didn't deregister my car I am still paying the license disc of the car that i no longer have.This is very very bad

Category : Insurance

(0) Replies

Country : South Africa

We started our short-course last year September at the Randburg campus, since the first day I could see that the we are not going to get through the syllabus but I decided to wait it out and see how the next two lectures are. Nothing has changed and so I decided to send an email to the manager ,we were told not to worry, we will finish in time. January came and we didn't finish the syllabus. Their response is to extend the course until March. I said it is unacceptable and asked for my money...

Category : Colleges

(0) Replies

Country : South Africa

Everything u buy does not Evan last a week when u take it back the make u wait and sit around so that they can test it I could not wait longer so end up leaving my power bank there my printer also did not work went back again they make me wait like a fool Taryn one of the woman working there said j must take another power bank give them the new box so they can resell it 2 sum1 else is that what happend 2 me I got sum1 else broken things they just fight against refunding ur mobey

Category : Computers

(0) Replies

Country : South Africa

Reference of bracelet handed in: JR124/75 9ct gold chain 1.6 g. Only the clasp was broken and I handed it in to replace the clasp. Received bracelet back in 2 broken pieces with clasp still broken. Handed a very sentimental bracelet in, in perfect condition (with only a broken clasp) and received back in 2 pieces! Cape Jewel Paarl Mall with contact person Iris just seem to ignore how bad their service really is! This behaviour of a jewellery store and the treatment of a...

Category : Retail

(0) Replies

Country : South Africa

Golfers Inc. is a company that provides golf membership at a cheaper rate to individuals at different golf clubs. I paid full membership with them for a year membership at a club called Marquard golf club. R1800 per year. I suddenly received an email from him stating all memberships have been cancelled. Marquard GC also sent me correspondence and proof that they have not received any funds from This guy by the name of Shane Hall who I dealt with. on email I have received numerous responses...

Category : Club & Bars

(0) Replies

Country : South Africa

I have a personal loan with Absa. I have missed two payments due to my mums death. I went into the Randfontein branch on 06.02.2019 and called from the bank to make payment arrangements. I made an arrangement to pay of the arrears over 4 months for R1820.00 plus my installment of R3535.00 which would be R5355 stating 25 February ending 25 May 2019. I was then called by MDB and made the same arrangements. However the fact that I bank with ABSA means they can debit my account at any time. My...

Category : Banking

(0) Replies

Country : South Africa

Capitec, bank better to live better! Bull...! Viceroy is right, they operate like (loan) sharks, meaning they screw their clients for any penny, even if it is a 78 year old pensioner. I receive a small pension from Germany in Euros which Deutsche Bank sends via SWIFT as to not incur any cost to me. Capitec tells me, they are not allowed to receive Foreign Currency and Nedbank does that for them. Yet they feel free to charge me a fee of first R 80 which grows every year by 10 Rand and...

Category : Credit Cards

(0) Replies

Country : South Africa

I insured my brand new Samsung S7 Edge in October 2016 with RISK SLIP (LION OF AFRICA) valued at R17K. The same phone got damage beyond economical repair early January 2019 and the insurance RISK SLIP (LION OF AFRICA) promise to replace my phone if I bring them the salvage to their offices in Sunning hill of which I did drop it off to the claims manager Leseri on the 06th of February 2018 at approximately 11:30am. This lady informed me the replacement value that would be paid to me was R10...

Category : Insurance

(0) Replies

Country : South Africa

I bought a used vehicle from Marx Motors Nelspruit in March 2018. The advert as well as the sale documents stated I bought a Ford Kuga 2.5 Titanium, but I realized it didn't have the features a Titanium should have. In May 2018 I contacted the dealership to inform them that they sold me a Ford Kuga Trend instead of a Titanium. They promised to fix the paperwork, but up to today, after numerous correspondence, I still haven't received a changed contract. Mr. Darrel de Vries from MFC Finance is...

Category : Motor Industry

(0) Replies

Country : South Africa

The regional manager as well as a staff member regularly come to the Phoenix Comunity health center to recite clients from the clinic. To cut a long story short... One of their vehicles were blocking my driveway and my dad had asked them to move it. He needed to be somewhere. The inconvenience delayed him more than 20 minutes. He was then thanked by the "AVON" representative who had told him that " You don't need to be an ass hole about it". My mum and dad have been living here for nearly...

Category : General

(0) Replies

Country : South Africa