South Africa Complaints

Personal Loan: 8002706696801, ID 740710 0302 082, I have requested a settlement amount on my personal loan, it took Nedbank a month to confirm the settlement amount. I spoke to Fulie, Precious, Asharia, Carleen and many other consultant with no luck. Eventually I received the settlement letter from Melvin Kodandaraju after a month and putting in complaints. Indeed I settled the account immediately and emailed proof of payment on the 20 May 2018. To date I am struggling to get paid up...

Category : Loans

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Country : South Africa

As a humble customer of your Stores I am very disappointed with your security system its is very poor and I am not happy at all the way they handled my situation, meaning that as the customers we are not safe at all, I've lost my wallet at King Williams Town Rage Stores at The Mall and I couldn't get any help. I would like to suggest that theyshould take actions about that by changing the way cameras function and do Research from other shops.

Category : Retail

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Country : South Africa

Summer Sun finds your number and will not stop harassing you. A woman there has been calling my family for weeks and today conned my elderly father into upgrading more than 10 contracts. This is after we have repeatedly said NO. She conned my 75 year old father into a service he did not want or need. They will stop at nothing. They apparently operate under MTN. Please let EVERYONE know about it.

Category : Telecommunications

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Country : South Africa

I HAVE A COMPLAINT AGAINST THE SAPE FOR THE UNSCRUPULOUS MANNER IN WHICH THEY CONDUCT THEIR BUSINESS. THE COMPANY SUBMITTED TWO DEBIT ORDERS IN MY ACCOUNT WITHOUT MY AUTHORITY. I DO NOT HAVE BUSINESS AGREEMENT WITH THE COMPANY AND I HAVE NEVER GIVEN THE COMPANY MY BANKING DETAILS AND AS SUCH THEY DO NOT HAVE AUTHORITY TO DEBIT MY ACCOUNT. THEY CONDUCT IS UNLAWFUL AND IS ACTUATED BY MALICE AND FRAUD. THEY ARE MESSING WITH MY CREDIT PROFILE AS THE OTHER DEBITS WAS SUBMITTED WHILST I WAS NOT...

Category : Financial

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Country : South Africa

I took my cellphone in for repairs to CNA at The Grove mall in Pretoria on 24th March 2018. its the 4th of JUNE 2018. After an inquiry on 1 June 2018, I discovered that my cellphone is still at the shop!

Category : Insurance

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Country : South Africa

the service delivery at game store benoni at lakeside mall is horrible! !! the till operators there are so slow and they dont seems to care or mind if the customers want better service. that includes the managers of that store. ..the prices on the sgelfs are wrong and i waited an hour in a que because there were only 3 tills working with the long ques since its month end and they always do this...if they dnt improve on their services they will lose customers ..their stuff is lazy and they dnt...

Category : Retail

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Country : South Africa

its been now six months and vehicle still has not been fixed.Called company to lodge a complaint and complaint has not been sorted.Whenever i call regarding matters the persons never put notes on system and feel very frustrated by now with this bad service.changed policy but never has been updated only found out when put in a claim.

Category : Insurance

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Country : South Africa

I've been trying for the last ten months to register for debt counselling but because of bad service, mistakes, incompetency, disorganised practice, I do not get customer service to get the process legal. I have been there numerous times, talking to different consultants, filling in new forms, went to the SAPD for affidavits, sending emails, went to the attorneys to hand over documentation, phoning and follow up. Just to hear that the case was postponed once more because of some work not in...

Category : Financial

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Country : South Africa

I'm a new student with Intec and I must say for a first-time student I've received no help from any of your consultants all I hear from them is I'm not sure I'll escalate matter and have been given 4 different turn around times for same escalation, I’m so disappointed because my account has been blocked and I've called and spoke to 5 different agents who said they escalating and response would be sent to my email address registered as [email protected] but nothing has come thru till today....

Category : Colleges

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Country : South Africa

I'm a new student with Intec and I must say for a first-time student I've received no help from any of your consultants all I hear from them is I'm not sure I'll escalate matter and have been given 4 different turn around times for same escalation, I’m so disappointed because my account has been blocked and I've called and spoke to 5 different agents who said they escalating and response would be sent to my email address registered as [email protected] but nothing has come thru till today....

Category : Colleges

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Country : South Africa

On the 11 April 2018 at 23h35 I called the emergency line to request an ambulance assistance. I spoke to a lady called Olga whom when I asked for the reference number for the call she said I can use her name as reference for our call. My son was having a difficulty breathing and running a high temperature. I was away from home and my wife was alone at night with a sick child and we could not get help from you. Olga stated that it is not a life threatening incident and we should find...

Category : Insurance

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Country : South Africa

​ Dear sir or madam Please allow me to tell you my long story with iStore Cresta, this is not a pleasant story nor pleasant experience. Please consider this as a formal complaint against the staff that are working at iStore Cresta. On Sunday the 20th of May 2018, I have decided to get Iphone8 from MTN dealer, before I started the process I went to the iStore just to see if there are better deals from them. I saw their manager (Thabang) and he convinced me to get the contract from...

Category : Electronics

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Country : South Africa

A letter with tracking number was sent from The UK and arrived in Johannesburg on 17th May. The post office web pages don't work and nobody answers the phone. Where is this letter? It cant take 2 weeks to deliver a letter with a tracking number. to Darling in the Western Cape

Category : Government

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Country : South Africa

On 18 May 2018 I test drove a Renault Captur at McCarthy Renault Woodmead and I quested a quote on 21 May 2018 and based on the price of R 326 435.40(incl VAT), I requested finance. The dealer indicated that only MFC was prepared to finance the vehicle as I was providing quite a large deposit - R130k on R326k purchase price (note that I did not receive any notifications from any banks indicating that they are requesting bank statements). MFC indicated a 12.83% interest, which is quite high...

Category : Motor Industry

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Country : South Africa

RMI Well lets start the story on a good note. More than a year ago we bought a Mini cooper s and we were very excited, this turned into disappointment very quickly as we discovered a few issues with the car. We called Robin from SVG to help and took the car to him. The first round of repairs we quoted at just over 10K without arguing we paid the bill, got the car back and the issues weren’t solved, our new car had gone from bad to worse. We took the car back to SVG were we were told we need...

Category : Motor Industry

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Country : South Africa

On 23 May I ordered a pizza from Dainfern Pizza Hut, by telephone. I arrived to collect and checked the pizza in its box. I told Dinah the assistant that I wanted another one with actual toppings on, as opposed to 1 scrap of Ham and 1 scrap of mushroom per slice if lucky. She just stared blankly at me... I took a photo of the pizza offering and her and left as I did not have the time for a pointless debate with an employee who had no idea what to do. I completed the survey using...

Category : Fast Food

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Country : South Africa

Please do yourself a favor and avoid Robin and Shaun like the plague, they will diagnose the wrong things at your expense and you will keep paying. Rather drive the extra Km's and take your car elsewhere.. BE WARNED!!!

Category : Motor Industry

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Country : South Africa

CL100494148. INCOMPETENT PMD staff In a world of technology and online computerised system where information is at ones fingertips, I would think that the PMD’s Call Centre agent would have known better. My car broke down at around 19:00 the 7th of May 2018. I called my insurance Prime Meridian Direct (PMD) to have them tow my car 2 kilometers to my workplace in Milpark whereby I would get my mechanic to tow my car to Success Fitment Centre where I normally get the repairs to my car...

Category : Insurance

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Country : South Africa

R60K later after back and forth, getting asked to pay every time they got it wrong, dont worry im still paying for their faults!!! KEEP Away dont use SVG!!

Category : Motor Industry

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Country : South Africa

Perfect name - Discovery Health If you Discover yourself with this medical aid, you will Discover that your mental Health will be lost. In March 2018 I informed Discovery that I had resigned from my job and would move my medical aid to private cover as it was subsidized by the company. I also requested that I be removed from the cover and only my wife and child to continue. Discovery sent me all the relevant forms which I filled out and submitted. I informed Discovery that my...

Category : Medical Aid

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Country : South Africa

I submitted a request to Telkom to cancel my router contract which actually expired last year and is still continuing because obviously Telkom just love stealing money from under peoples noses. Now I have to jump through hoops, do cartwheels, murder a leprechaun and bottle a rainbow just to get it cancelled and even then they will still keep charging me because, hey, who cares about cancellations when you can steal peoples money? I am sick of all these corrupt South African businesses...

Category : STOP CORRUPTION

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Country : South Africa

i went to fotchini at seshego to pay and collect my laybye. i got there n it took them 30min to look for it in their store room afta sitting there for abt 45min its only when they realised that the lay-bye number on the slip was not written properly afta finding the laybye ;they never apolosed for my long wait and finally when i paid my R719 which i gave them R750 they told me they dnt have change now i had to wait again then i decided to buy shoes and as soon as i paid their printer...

Category : Retail

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Country : South Africa

I will never ever board on translux bus again. Yesterday the 29/05/29 I was supposed to be in a bus from East London leaving at 22:00 round about 19:00 they called me to say that the bus was delayed with 2 hours and I told the guy who called me that there is no way that I was going to leave at 00:00 because I have to be at work tomorrow morning and then he said to me that He will call me back shortly and that was the first and the last time to receive the call. I then went to the windmill bus...

Category : Travel & Tourism

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Country : South Africa

MY REFERENCE NUMBER IS 251683380 - MY NUMBER 0828849506 I have been struggling for almost the whole month of May to get Telkom to come and collect their WIFI Router which IS NOT WORKING since I received it. I received it on the 8 of May and made a call on the 10 of May to ask them to cancel and collect because the device is faulty they gave me a reference number and advise that someone will call me to arrange for collection On the 16th of May – I called again – they just said to me...

Category : Internet Services

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Country : South Africa

Dear ALL, Has anyone received a single item ordered through "WISH"? I have placed 3 orders but none arrived. When you place an order, your funds are immediately taken from your account and you need to allow about 40 days for delivery. when delivery date is passed and you enquire, they refund your money but you have to wait 14 days before it reflects in you account. Now calculate 40 + 14 days and you will find that they have had your money for almost 2 months, millions of clients...

Category : Retail

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Country : South Africa

i doubt that I will ever buy food from there. visited this store yesterday afternoon to find the whole area being affected with no water. I was assisted by Comfort😤 who was not the friendliest staff member I've have ever encountered. no bloody name tag due to knowingly of her attitude problem. For a normal meal she forced that I pay an addition fee for a drink that did not come with the meal and yet I'm still not getting my soda as this was not their "problem" with the water outage....

Category : Fast Food

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Country : South Africa

GEMS ARE DECLINING CANCER TREATMENT FOR A MEMBER ACCORDING TO GEMS THE MEDICATION ARE STILL ON TRIAL. - NAPPI CODE XTANDI - 721978001 - JEEFTANA - 715985001 - ZYTIGA - 720690001 ALL 3 MEDICATIONS ARE REGISTERED BY THE SOUTH AFRICA MEDICINES CONTROL COUNCIL AND BEIING USED BY PATIENTS IN SOUTH AFRICA WHO BELONG TO A VARIETY OF DIFFERENT MEDICAL AIDS, EXCCEPT BY GEMS. PLEASE ADVISE WHY MEMBER ARE REFUSED TREATMENT FOR PROSTATE CANCER!

Category : Medical Aid

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Country : South Africa

GRP02450----Swallows Golf Tour Durban, 17 passengers. I would firstly like to thank Fredelien Heunes for all her help booking this tour. Your on-line booking sometimes keeps returning to a previous page and not allowing one to get further. Thank you Fredelien---you were a star. I would like to point out something I think is 'one sided'. I booked a group of 17 to travel to Durban. I followed all your instructions giving you 17 names for the return trip to Durban. Circumstances changed for...

Category : Financial

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Country : South Africa

TJ Mofokeng at enquiries being extremely rude and not helping or knowing what he is doing at Enquiries...

Category : Government

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Country : South Africa

TJ Mofokeng at enquiries being extremely rude and not helping or knowing what he is doing at Enquiries...

Category : Government

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Country : South Africa

05 April 2018 - ordered mink blankets. 23 April 2018 - R471 deducted from my bank account. 24 April - called Homechoice (Ref Q11810105)to inform them that they made a deduction from my bank account but I did not receive the goods. Was told they will be delivered in two weeks. 11 May, called again (Ref Q13025967)told goods were delivered and someone acknowledged receipt. I completed dispute form on 14 May, requested refund. To date, still waiting for feedback.

Category : Retail

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Country : South Africa

took up a policies with Lberty around 4 years now I picked up a condition about 2 years now. when put a claim to them they are holding me to non-disclosure due to me GOING to my GP FOR BACK PAIN AND GIVEN PAIN MEDS 10 YEARS BACK .THEY WANT TO ONLY PAY 10%IF I ACCEPT THE OFFER OF HAVING MY BACK AND SPINE EXCULED FROM MY COVER.I TOOK IT UP TO OMBUDSMAN WENT ON FOR 2 YEARS NOW THEY SAY ITS BEEN TO LONG AND WILL CANCELL MY POLICIES AND PAY ME THE PREMIUMS PAID LESS THE COST THEY PAID TO GET...

Category : Insurance

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Country : South Africa

I had no feed back for 6 weeks after submitting my application through them and was so stressed when we eventually received the visa 3 days before departure when I had started the process more than 3 months before departure

Category : Travel & Tourism

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Country : South Africa

I have paid R20000 deposit and R5000+ per month, since day one there were problems with the vehicle. Gave me the car without the cam belt being replaced, brakes screech continuously, fuel consumption is above average, gearbox hums in almost every gear even after it apparently being repaired by RDG. Once it came back the power steering occasional make horrible noises, the brakes screech worse, the wheel alignment is out and the wipers work when they feel like it. I have sent countless emails...

Category : Motor Industry

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Country : South Africa

I have paid R20000 deposit and R5000+ per month, since day one there were problems with the vehicle. Gave me the car without the cam belt being replaced, brakes screech continuously, fuel consumption is above average, gearbox hums in almost every gear even after it apparently being repaired by RDG. Once it came back the power steering occasional make horrible noises, the brakes screech worse, the wheel alignment is out and the wipers work when they feel like it. I have sent countless emails...

Category : Motor Industry

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Country : South Africa

I went to Dischem Cresta mall on the 24 May 2018 to buy some sweets. I then went to pay; I placed on the counter the sweets, Dischem card and the money to pay. The cashier by the name of T. NELUONDE stole my money and put it under the counter and demanded me to take out money to pay for the item. I told her that I already placed the money on the till. She demanded money from me. I called the supervisor and she said she will check on the camera. When I asked for the manager in charge. They...

Category : Retail

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Country : South Africa

After having my car in for repairs for almost a month to repair a radiator, Renew-it Greenstone let me know OH they ordered the wrong part????? I didn't know it takes months to fit a new radiator???? What kind of useless operation are they running that it takes months to fit a radiator??? And who is going to pay for my hired car???? PATHETIC!!!!

Category : Motor Industry

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Country : South Africa

I went to Dischem Cresta mall yesterday 24 May 2018 to buy some sweets. I then went to pay, I placed on the counter the sweets, Dischem card and the money to pay. The cashier by the name of T. NELUONDE stole my money and put it under the counter and demanded me to take out another money to pay for the item. I told her that I already placed the money on the till. She demanded another money from me. I called the supervisor and she said she will check on the camera. When I asked for the manager...

Category : General

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Country : South Africa

MTN deducted R 11 049.20 from my account on the 01st May 2018 and I visited MTN store the Glen to inquire about this transaction. I was told it was for the roaming charges. My problem is that I have never received any statement from MTN indicative of this amount even after I went to MTN Southgate for the statement. I was always told that the due amount is the usual monthly instalment of R 1004. I went to my bank to reverse the amount as it was out of my budget and was advised to pay R2000 at...

Category : Telecommunications

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Country : South Africa

The above company has debited me without my knowledge or consent . It is very frustrating as I run myself on a budget . How the hell do these people get my details in the first place . I was debited I was R190 from December 2017 , Now is this fair ? I need real compensation quick or I will be taking this matter to the ombudsmen and PASA Regulations department . PLEASE DO NOT EVER DEAL WITH THIS SCAM COMPANY !!!!

Category : Scams

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Country : South Africa

MCHUNU:THIS POLICY I COSTING ME TO BE LIABLE OF PAYING UNECCESARY CHARGES. I EXPLAINED MYSELF THAT,I DO NOT LIKE TO SEE YOU LOKING PAYIMENT UNLESS IT IS THE END OF THE MOUNTH. THANKS.

Category : Insurance

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Country : South Africa

God has bless me with three kids and a loving husband, i promise to share this Testimony because of God favor in my life, 4 months ago i was in desperate need of money so i thought of having a loan then i ran into wrong hands who claimed to be a loan lender not knowing he was a scam. He collected R1,860 from me and refuse to email me, since then i was confuse,but God came to my rescue, one faithful Sunday i went to church after the service i share idea with a Church member and she introduce...

Category : Loans

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Country : South Africa

RMCS SERVICE IS EXTREMELY POOR CALL CENTRE AGENT DONT EVEN KNOW WHAT THEY DOING. PHINDILE CUTS THE CALL ON ME. TEAM LEADER IS ALWAYS IN A MEETING I'M VERY DISSAPOINTED I DONT HAVE A SIM CARD FOR THE LAST 2 WEEKS 079 169 4452 THEY PROMISE TO SEND IT TO ME TILL THIS DAY NOTHING. I HAVE ASKED THEM TO CANCEL MY CONTRACT AND PUT ME BACK ON PREPAID THEY CANNOT EVEN DO THAT. I'M VERY ANGRY

Category : Telecommunications

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Country : South Africa

I'M VERY ANNOID AND ANGRY WITH THE SERVICE ON RMCS MY SIM CARD IS NOT WORKING FOR 2 WEEKS NOW I HAVE REPORTED THE MATTER TO THEM THEY PROMISED TO SEND NEW SIM CARD ITS NOT DONE AS OF TODAY . IHAVE CONTACTED THEM ON SEVERAL OCCASSIONS THEY PROMISE FOR TEAM LEADER TO GET BACK TO ME WHICH DDINT HAPPEN. THIER CALL CENTRE AGENT ARE VERY UNPROFFESIONAL THEY DONT EVEN HAVE PRODUCT KNOLEDGE ONE OF THEM SLAM THE PHONE ON MY EAR TODAY. MY CELLPHONE NUMBER 078 169 4452 I CANNOT EVEN DO MY CELLPHONE...

Category : Computers

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Country : South Africa

I have a 3 year contract with Altech for my polo tracker, in July 2018 I was almost hijacked and when I pressed the panic button no one responded, I had called them the following day to complain about the poor service and no one has ever apologised or got it back to me with a clear explanations... carried on and still paid my premium even though I wasn't getting the service, in October same thing happened and no one bother to to explain when I called them to complain, so I stopped paying for...

Category : General

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Country : South Africa

I WENT TO GO AND BOOK MY LEARNERS LICENSE THEY SAID I MUST CAME BACK WEDNESDAY TO BOOK FOR THE SATURDAY . I HAVE BEEN THERE NOW 3 WEDNESDAYS AND THEY ALWAYS TELL ME ITS BOOKED FULL . I CANNOT KEEP ON TAKING OFF WORK THIS IS RUBBISH. YOU WAIT HOURS TO BE HELPED THEN WEN YOU SIT BY THEM FOR A EYE TEST THEY ARE FIRS EATING NOW YOU HAVE TO WAIT 20-25 MIN FOR THEM TO GET DONE THEN WHEN THEY STAND UP TO TROW AWAY THERE PAPER THEY FIRST HAVE TO TALK TO THE ANTHER WORKERS THEN THEY HELP YOU AND IF...

Category : Government

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Country : South Africa

I bought a car from Durban Renault and later on they called me for an extended warranty booster that I am paying together with my car instalment, as per recordings it is stated very clear that should I have a problem with a battery they will replace it immediately. Now it's about three weeks but nothing has been done and they are telling that it's not their problem. With due respect Durban Renault needs to do something to protect their clients if they understand customer relation or else we...

Category : Motor Industry

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Country : South Africa

I bought a car from Durban Renault and later on they called me for an extended warranty booster that I am paying together with my car instalment, as per recordings it is stated very clear that should I have a problem with a battery they will replace it immediately. Now it's about three weeks but nothing has been done and they are telling that it's not their problem. With due respect Durban Renault needs to do something to protect their clients if they understand customer relation or else we...

Category : STOP CORRUPTION

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Country : South Africa

I ordered a 3 cheese pizza but instead got PORK .I have complained about receiving a pizza with meat in it, and I am vegetarian due to religion. I am not willing to accept any apology only. I have been vegetarian for 22 years. Debonairs customer services sends a response that case 423874 has been resolved. How has it been resolved. I am disappointed with your service and attitude. My religious principles have been jeapordised now due to neglience on the part of Debonairs. Note I have...

Category : Fast Food

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Country : South Africa

I regret making a reservation with this guest house. Only to find out the owner is a racist, who harass employees in front of guest. This shows me how bad people are treated there. Service is extremely bad...Felt not welcome

Category : Hospitality

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Country : South Africa