South Africa Complaints

I'm very desapointed, I submitted my refund of the repatriation deposit number: B 0740532 which was issued in Cape Town for R 8900.00 on 25 February 2015. Until now I'm still waiting I was told to contact Gordon Hollamby, Christina Songo, George Gorekwang and Rorisang Tlou, but none of them get even reply to email neither phone call!!! This is a pure rubbish I need my money back i'm want to go back to my country i'm done with my studies i really need my money! there are such...

Category : Financial

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Country : South Africa

First contacted on 19-03-2019 to log a call - Ref. 1075935 21-03-2019 Technician visited site and advised part to be ordered 28-03-2019 Follow-up with call-center regarding feedback, spoke to Selina 04-04-2019 Follow-up with call-center again regarding no feedback, spoke to Sibosiso 05-04-2019 Follow up with call-center again as no satisfactory feedback was provided, spoke to Tim 05-04-2019 Spoke to Claudine in Cape Town (021 526 3000), requested to speak to a manager. Spoke to George...

Category : Electronics

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Country : South Africa

Bought a car from Raceview motors in Alberton. Within a week I complain about the car and was assured by Salesman that all is well with the car . I continue complaining with no luck. August 2012,meet with Wesbank and dealers and was told that they will take the care and cancel the deal up until this day no formal documents from both parties. I just found out Iam listed for a car that I don't have. Please assist cause now my life is on hold..

Category : Banking

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Country : South Africa

I visited a shop in Diepsloot Bambanani, i bought a per of shoes on the 21st march 2019 for R241.00, i was assisted by lady called Prudence. after i went out of the shop and i was already inside the local taxi. when i was about to pay the taxi, i notice that my change is short of R20.00. i went back to the shop a week later and they told me that Prudence is off sick i should come ba ck the following week. i went back on the 06th April 2019, to my disbelief, Prudence denied everything even...

Category : Retail

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Country : South Africa

I visited kfc today 5/04/2019. But service i got from mholongo some thing like that. He literally refused us to enter toilet. Whiles claiming receipts from us, He not even the Franchisee.. Meaning we must mess ourselves first then we can end up using dirty toilets which are not even flushable That guy is very arrogant and rude๐Ÿ‘Ž๐Ÿ‘Ž The cashiers infront was very friendly . Well done to two of them๐Ÿ˜™

Category : Fast Food

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Country : South Africa

I ordered to this lady called Nomsa Dlamini, my order took look more than 30 min waiting on my lunch, and i had to go back to work they even complained about me coming back late.

Category : Retail

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Country : South Africa

My name is bongani dube, I have been banking with and for do many years. Last month I submitted a claim for hospital cash back I submitted my id,the form I was supplied by them and s hospital statement later on I was told to submit my twelve months medical records which I did. Now that I'm inquiring about the status of my claim they day that they have not received a single payment from me, whereas in December I was told by a lady at absa life that the deducted twice the amount bcoz November...

Category : Insurance

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Country : South Africa

My late Father became very ill with lung cancer and needed oxygen urgently. On 1 March 2019 VitalAire East London delivered a machine. It did not work calling for a service getting hot and had no pressure. I immediately contacted the agent, who told me to try it again which I did, still did not work. I was promised another machine which never arrived. My father passed away on 5 March 2019 without the oxygen he so desperately needed. I sent the agent message after message, no response. I...

Category : Medical

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Country : South Africa

My family was invited for a presentation by Leisure Portfolio Association where in we were scammed into paying for holiday accommodation. They latter made a demand for payment which my wife Tsvakai Samakomva decided to pay. After settling the undue fact we over paid them the amount and they continue sending email demanding more yet in actual fact we over paid them when in actual fact we owed them nothing. I demand the total refund in this regard. These guys are a scum. We owed them in the...

Category : Scams

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Country : South Africa

I would like to register my complaint against Dial a contractor I joined their panel of contractors where in our agreement was they will give me leads and I would in turn pay them an agreed commission after successfully getting a contract. I got one contract from one Mrs West who later paid the commission to dial a contractor. They allowed her to make the payment when in actual fact I should have paid it myself after being paid as per agreement. Mrs West later demanded her commission from...

Category : Building

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Country : South Africa

I was at chicken licken located close to city power office in Jorrison street Bramfontein. I requested Hot rocket for R29.99. All the cashiers said they don't know what it is and they don't sell it. They only offered me hot wings for R29.99. I had no choice than to accept it as I was rushing to get a bis. To my surprise I was served a cold and stale chicken for the first time in my life. I am really not happy at all.And is chicken licken not same franchise .others like carlton centre FNB...

Category : Fast Food

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Country : South Africa

I have applied for my wife's breast reduction surgery and was not satisfied with the response I got from samwumed. they told me to submit a docter's motivation for the claim to be approved but to my surprise it was turned down twice. I feel that the medical aid is not treating us fairy as there is a clause stating that they do cover for such operation.

Category : Medical Aid

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Country : South Africa

I had purchacheed a Deffy washing machine just over a year ago from pick and pay,on Sunday i put in a load of washing as usaul and it made a very big sound on the spin circle. I had contacted pnp on Monday as my machine is still under guarantee. The guy Shaun was very helpful and told me that Defy will be coming in to check. They did check but had told me that they dont have the correct tools to open and that machine will be taken away to they warehouse its Thursday and I am still waiting for...

Category : Electronics

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Country : South Africa

i have been failed by telkom my provider i lost phone went to the store to request an upgrade and was given a new phone which it's premium we agreed that would be a combined premium but telkom went to my account took 2400 dat did not authorized for now am struggling to get refund.now have no money for transport to work or buy myself groceries.

Category : Credit Cards

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Country : South Africa

I ordered a cake for my daughter for her birthday and the cake was sour/old sour taste and they refused to make another cake for her or even to pay us back .

Category : Fast Food

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Country : South Africa

For a week and a half the Company phoned me to get me to join after I expressed interest because of an ad after a phone call. They phoned me every day at least 3 - 4 times. I joined on Monday 1 April. They wanted R3500 to start with and I payed that over. They asked weather I knew anything about trading and I said no. They got a "trading manager" to get me started. When I started to ask questions about certain aspects I got a blunt replay "I don't have enough money. Not answering my question...

Category : Stock Market

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Country : South Africa

I bought from VSP Hair September 2018 it was curried to skynet Isando, I never got my 2 parcels to date.. I called skynet Tiffany Fourie she promised she will find out what happed she got back to me and told me my parcels were stolen they still investigating, I email and call daily she forwarded to her colleagues no one wants to help... the service is so bad they don't even respond... I told them I will seek legal action no 1 seems to care.. She said my parcels are stolen and there's...

Category : Service Stations

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Country : South Africa

I persuade parts for Audi at Goldwagen one of 4 parts fail. I did persuade a new one from them Supa Quick fit the part and I took the failing part back. I did fill in a claim form from them and hand it over with all documents required there Manager said I need to return all the parts for them to do the claim at my cost. This is not acceptable and he had a really bad attitude and was not willing to help and sort out the problem.

Category : Motor Industry

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Country : South Africa

On their website they promise supervision and that they level the area before laying the lawn. Neither of which happened. There was no supervision for most of the time and the lawn is so uneven you can't mow it properly. Also within a week afterwards there were big dead patches though it was watered as instructed. They were not interested to come and look at my problem and just ignored me when I complained about it.

Category : Home Improvement

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Country : South Africa

I took my car for service on a Friday morning expecting to have it by the evening. It's been more than 2 weeks I have not received my car back because the mechanic broke a part in my car and the service center is not willing to take responsibility and when calling to find out the technician 'Vusi' who is responsible does not answer my calls, is rude and is not willing to assist me with transportation as I use the car for work purposes.

Category : Service Stations

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Country : South Africa

I booked a ticket for the bus of last Friday that was leaving at 13h50 from bloem to qtn and my bus was cancelled with out informing me. I phoned the call center before i went there to find out of the but will not be late cause i was runing late nd the lady i spoke to said i must be there at 13h30 the bus will be on time only to find out when i get there its been cancelled nd i was moved to a later bus i did not receive any form of communication from them and the sales consulted working there...

Category : Travel & Tourism

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Country : South Africa

In November 2017, my elderly parents (pensioners) paid Home Rescuers (Garrick Von Graevenitz) a deposit for shelving. Since then, numerous excuses were provided for the work not being completed and after almost 18 months and repeated attempts to contact the owner, the deposit was finally returned. No apology has been rendered by Garrick. I strongly suggest that people who are owed money from such contractors go to their local magistrates courts and get summons issued. Ensure you have all...

Category : Building

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Country : South Africa

I asked for cash back at the till yesterday and the speed point declined but the reports on my phone state that the amount was withdrawn at Shoprite ulundi and when i asked what is happening no bodethered to help

Category : Financial

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Country : South Africa

CSI Properties is charging me painting of walls that was damaged by water leaks. Been staying at the unit for 5/6years. The maintenance guys from CSI once came and painted the areas. Now that im no more their tenant they refusing there is water leaks in the roof. All they want to rip me off my money. Angeline asked me to send some sort of proof and i did. They also want to charge for carpets. The contract states that when i move out i should get professional carpet cleaners to clean the...

Category : Property

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Country : South Africa

In 2016 september I purchased trading programme and paid R15000 to also be trained on how trade. For the whole year I was never trained and requested refund but never received it they were also deducting R199 on my account and I was never informed about this. They claim that I signed the contract that says there is no refund but I never signed any contract till today 2019 they have not emailed me the copy of that contract because there is no contract I signed. Pls assist I need my money back....

Category : Stock Market

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Country : South Africa

Currently waiting for the APM bus which was scheduled to depart grahamstown at 18h30. It is currently 20h15 and the bus hasnt arrived, and no word from the company. Tried calling call center but to no avail. It's very cold and dark in the streets, never again will I use this bus.

Category : Travel & Tourism

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Country : South Africa

On the 11 of March 2019 I purchased walk in benches which is I was gonna supply to my client (government), At the end of March it was government financial year end so the benches were not delivered bas yet and they cancelled the order, I paid R33000 as a deposit to a company called Linvar in airport industrial in Cape town , now after my client cancelled the order I went back to my supplier Linvar to ask for a refund and they told me they cannot refund me as they already purchased the...

Category : Stock Market

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Country : South Africa

I have had signal issues at my farm 10 kilometers out of Polokwane for the past 8 years they have promised to install a signal booster or add a antenna in our direction. The Lady Puleng who was assisting me is no longer accepting my calls or responding to my whatsapp's. I have been a loyal Vodacom customer for 15 years and they simply refuse to assist me.

Category : Electronics

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Country : South Africa

I would like to lodge my utter disappointment in your service for the claim that I lodged on 16 December 2018. โ€ข Firstly it took almost 3 months for the car to be fixed. โ€ข I did all the communication, I was never updated about the status of the repair process. Eventually the car was returned to my on 07 March 2019, and I discovered that the car was returned with a cracked windscreen โ€“ I had to make endless calls to make sure that this is fixed and it was after 5 days. The...

Category : Insurance

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Country : South Africa

I have trade my vehicle at we buy cars in Feb 2019 and Lerise Esterhuizen at Kimberley POD was excellent in her job. Could not ask for better service. I am in Kimberley and they traded the car from Jhb. So I got someone to test drive the vehicle Mercedes-Benz ML 320 but they only aloud us to dive for about a kilometer on a 60 kmph road. And was not allowed to test the vehicle to its full potential. The seller David told me that it have a full service history and a sirvice book and that the...

Category : Motor Industry

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Country : South Africa

I have trade my vehicle at we buy cars in Feb 2019 and Lerise Esterhuizen at Kimberley POD was excellent in her job. Could not ask for better service. I am in Kimberley and they traded the car from Jhb. So I got someone to test drive the vehicle Mercedes-Benz ML 320 but they only aloud us to dive for about a kilometer on a 60 kmph road. And was not allowed to test the vehicle to its full potential. The seller David told me that it have a full service history and a sirvice book and that the...

Category : Motor Industry

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Country : South Africa

Purchased a fridge online as mine needed replacing on the 27/02/2019 as of today 01/04/2019 I have still not received it, after numerous calls to the helpline I'm eventually told there is no stock, I do a lot of online shopping and the norm is once you reach checkout it will inform you whether there is stock or not including Makro's site. This morning I went to Makro to try and resolve this problem only to be told there is no stock and that the system is not accurate as far as stock levels...

Category : Retail

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Country : South Africa

I cancelled my membership in writing in January 2019, giving 1 month written notice. They still debit my bank account each month which makes it a long process to get reversed.

Category : General

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Country : South Africa

I purchased a car from Hyundai Woodmead , Hyundai i20 it was delivered in Bloemfontein on the 15th of March 2019 , firstly the contract was not as per what was discussed telephonically ( Bank that approved was standard at 14% ) when contract arrived Nedbank was the bank now financing me with 16%. I am still waiting for my number plates , spare key , copy of the contract , permit. My permit that came with the car is expiring end of the month. I have been calling the sales person (Desmond Tau)...

Category : Motor Industry

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Country : South Africa

Bought a car in 2015. Took it for service in 2017 in Standerton. A week later my car broke down I couldn't turn it on. Contacted the dealer and they told me to take the car to the nearest ford dealer. I took the car to Pretoria as it was closer to me, I was advised that the problem were injectors. A week later it broke down again due to engine block and pistol cease. The car went to Lephalale where I was told it needs a new engine. I am still paying for the car that I'm not even using and no...

Category : Motor Industry

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Country : South Africa

After almost month and half incorrect parcel delivered I have not received refund. been giving the run around and lack of consistency from customer service department and facebook no one bother to actually resolve my issue this must be the worst service I have ever received from any company world wide. I am ashamed to think this is how they treat every complaint just let it carry on hoping I will just give up in receiving my refund for online order that I did not get cause who ever pack the...

Category : Retail

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Country : South Africa

Good day to you. I approached a company last year called Steel Security Man in Alrode, Alberton to install electric fencing at my house. I signed off on the quote and made a cash payment to Steel Security Man. The electric fence was installed and I was told that I would receive the certificate of compliance (COC) I have chased the company for the certificate of compliance (COC)on a couple of occasions now and up till today I have still not received the certificate of compliance (COC)....

Category : Home Improvement

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Country : South Africa

Mr Mbulelo Lande and Ms Mary Jane Roberts they bought 2 tickets at a cost of R1720 for both of them. no explanation had been received from Shoprite consultant about the policy and they agreed that shoprite doe not explain anything to the customers. the problem is that they missed the bus that they supposed to take due to illness but when they try to claim back the money the eagle liner call center said that the money had been forfeited. Service Number EL 3070 and EL 3071. we are kindly...

Category : Retail

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Country : South Africa

Ek het onlangs 'n harriccane sell foon by Pepstores in Paarl Maal gekoop na n week werk die mikrofoon nie meer nou moet dit ingestuur word want die mikrofoon moet vervang word ek wag nou alreeds n maand en nog steeds is dit nog nie terug nie nou wag hulle vir mtn se kouriers wat glo staak. maar niemand by pep maak moeite eers om met jou kontak te maak nie. Nee wat nooit ooit weer sal ek sulke items by Pep Stores koop nie.

Category : Electronics

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Country : South Africa

A funeral cover was opened and deductions made from my bank account without my consent nor authorisation. When I enquired I was plainly told if I do not want it I must cancel it. When I refused to cancel as I did not open it, i was told to pursue the person who opened it, who is their employee. Basically, its my problem i must deal with it, thats the attitude I got.

Category : Insurance

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Country : South Africa

Hi my name is Zalde I have a 3 year repair and service guarantee my microwave is not working took it to fair price Southgate tho Lani advised all of a sudden the microwave was tampered with and therefore will not repair any excuse not to fix and according to me this is a lie I requested to speak to the manager Dawood his receptionist Antoinette kept taking messages for the past month and I was not called till today this is bad service and I will never purchase anything at Fair price and will...

Category : Retail

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Country : South Africa

MTN is claiming that i owe them money for a product I have no knowledge of. I am a Vodacom customer and I pay all my Vodacom bills. I have submitted an affidavit denying knowledge of this and asked for the contract, proof of address submitted as part of RICA and proof of earnings none of these have been provided. Instead I am being threatened with legal action.

Category : Telecommunications

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Country : South Africa

I have been battling with Telkom to sort out my ADSL line for over a month now , my line keeps on dropping when you are on line , from the 1 of the month and till now it has dropped more than 200 times . I have 200 gigs to use and with all this I only used about 40 gigs. I have contacted Telkom and all they have is empty promises ie. wee will send a technician to sort it out and when thy come all they say is its the cable or we change the pair on the pole , but still the problem is not...

Category : Telecommunications

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Country : South Africa

On 21 March 2019 I received an sms from "Vodacom" congratulating me and confirming that my contract was active. Immediately it raised alarm as I never applied to have my prepaid number converted. I contacted Vodacom Customer Care and was told that it was RMCS that did it on 19 March 2019 - the consultant was so kind to provide me the contact number for RMCS' customer care line. To may dismay, after my call with Vodacom, I got an sms from this RMCS company stating I was in excess of R727 000...

Category : Scams

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Country : South Africa

Rungano Luciano advertises on the internet, a services that he cannot deliver. He advertises Exam Packs where he supplies exam packs with memos of previous exams and years. He asks you, the client to deposit the money into his account, and does not deliver what you agreed upon. He first asked me to send him the Proof of Payment, and on sending it via WhatsApp, he asked me to send it via e-mail, then he told me that the EFT payment from the ABSA website is not a proof of payment. The strange...

Category : Education

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Country : South Africa

I walked in at pep home store kzn Empangeni Shoprite centre the manager Mbali and 1 of her staff were busy showing each "I don't know what on a slip" by the cash desk and a cashier was busy with customers paying...as I walked in I greeted and asked if it's possible for me to pay for my DSTV the manager and her mate just looked at me and continued with their business...a guy walked out from the office and managed to answer so I asked why are they ignoring me he just said "you know how you...

Category : Retail

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Country : South Africa

My car is an Opel Mokka 1.4 Auto 105000 km on it. The warranty is 5 years or 120000 kms which ever comes first. Last year 2018 in June it overheated and in the even blew the gasket, block and top of the engine. It was towed to an Mthatha Isuzu dealer called Meyersgroup. The guys took more than 6 months to replace the engine without proper communication with me. I eventually collected the car in mid February 2019. The car had hail dents all over upon collecting it and did not...

Category : Motor Industry

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Country : South Africa

Only 2 persons arrived at 9h00. The guy was a temporarily worker and a lady. The machines they use is not what is advertised on Facebook or what they use 3 years back. They pitch up with very old machines. The lady dump buckets of water over our carpets and scrub with โ€˜n big machine. Then Francois was to suck up the water. That was my first experience in 40 years that they dump buckets full of water on my carpets. He could not do it properly because he told me that there is something wrong...

Category : General

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Country : South Africa

Only 2 persons arrived at 9h00. The guy was a temporarily worker and a lady. The machines they use is not what is advertised on Facebook or what they use 3 years back. They pitch up with very old machines. The lady dump buckets of water over our carpets and scrub with โ€˜n big machine. Then Francois was to suck up the water. That was my first experience in 40 years that they dump buckets full of water on my carpets. He could not do it properly because he told me that there is something wrong...

Category : General

(0) Replies

Country : South Africa

Good day, I have been fighting for more than a month and a half to have my money that I paid to Damelin College for registration fees refunded. I have provided all the necessary proof and documents as per their requirement. I have made so many phone calls to the people involved, most notably Mr Shane Shaw, who is supposed to be "Customer Services Manager". That title appears to be a misnomer in this case. Nobody seems to take responsibility for this very simple task. It just cannot be...

Category : Colleges

(0) Replies

Country : South Africa