South Africa Complaints

DISCHEM Sent my order to wrong address - refuse to correct it I ordered, as - I often do, because I am disabled & semi-bedridden - from Dischem Online & paid for it to be delivered at my home, since my mobility is very limited. I saw by accident that they put on the WRONG delivery address - when they got it perfectly right with my previous order - and e-mailed them about it twice to correct - with zero feedback. Then they gave RAM couriers this wrong address, which delivered it to the...

Category : Retail

(0) Replies

Country : South Africa

Miway is ignoring the facts so now they tell me to phone them… we see right tough you… then their is no proof for the BAD service I complain at hello peter and within 1hour09min they send met a 70/30 deal … up from a 60/40 deal?? Fishy?!?! This was the response I received on my questions raised First: Miway started this in the email….. “We have attempted to contact you telephonically however unable to do so due to the fact that you are not in South Africa” and 3 sentence...

Category : Insurance

(0) Replies

Country : South Africa

I posted my item on the 11th of November,and paid R130 and i was told it takes a maximum of 3 days, even today the parcel has not arrived.

Category : Courier

(0) Replies

Country : South Africa

appliyed for a loan lady and gentlemen very rud made fun of me asked very rud questions

Category : Loans

(0) Replies

Country : South Africa

I applied for a loan the after few day got a call to say its approved, call them to find out when is the payment, they transferred me to 5 different people all of them they say " sorry that's not my department I'll transfer you to the correct" but was on hold for 30 minutes all that time the played back and forth with me, so not impressed.

Category : Loans

(0) Replies

Country : South Africa

On 17 November 2017, I was in the Pep store in King Senzangakhona Shopping Centre/ mall at ulundi. The store was opened 5 minutes late and I believe it would even latter than that should not I knocked on the door. When I indicated my dissatisfaction about this, the cashier named as Busile on my slip told me that every store has its problems and if I complain it means I will keep complaining everyday. She further told me that if the store is close I should go to another pep store which is...

Category : General

(0) Replies

Country : South Africa

“We bend over backwards and want to make your day awesome.” This is the little sales pitch and catch phrase. But how true is this really? As a consumer and client I am just getting so tired of being at the receiving end, or getting the short end of the stick. Here is my little story with what I once believed to be a great insurance company, but who at the end of the day just proved to me to be like any other shark out there. I have been a client of Outsurance for the last 13 years...

Category : Insurance

(0) Replies

Country : South Africa

I received a call from someone claiming he was from Nedbank. He had all my banking details and told me that he want to convert my points. I realized that after that the was a purchase from my credit account. I immediately called Nedbank to stop transections. I trusted the person because I never applied for credit card Nedbank phoned me and offered me the credit card . I did not suspect any fraud because he had all my information. Now Nedbank do not want to take responsibility.

Category : Credit Cards

(0) Replies

Country : South Africa

0767825718

Category : Universities

(0) Replies

Country : South Africa

Hi I just bought a kings steers burger at Steers Bendor Polokwane First of all we waited 5 min for a cashier and griller to assist us which were no where to be found or not present in the shop at all then after we ordered we waited 19 min for our food but thats understandable it was a bit busy but as soon as i bit into my long awaited burger i found it was half raw and what i couldn't understand is that WHY WASN'T I INFORMED THAT IF I ORDERED A STEERS BURGER I HAD THE CHOICE BETWEEN...

Category : Fast Food

(0) Replies

Country : South Africa

Hi I just bought a kings steers burger at Steers Bendor Polokwane First of all we waited 5 min for a cashier and griller to assist us which were no where to be found or not present in the shop at all then after we ordered we waited 19 min for our food but thats understandable it was a bit busy but as soon as i bit into my long awaited burger i found it was half raw and what i couldn't understand is that WHY WASN'T I INFORMED THAT IF I ORDERED A STEERS BURGER I HAD THE CHOICE BETWEEN...

Category : Fast Food

(0) Replies

Country : South Africa

We sent cacellation of our data to Telkom in March 2017. This has still not been attended to even after various emails and phone calls. They are still charging us for this service even though we informed them that we are now with a different service provider.

Category : Internet Services

(0) Replies

Country : South Africa

Had a break in more than a week ago. Have been to ABSA BANK(Cape Gate Mall) on 4 x occasions. Have mailed 6 x pages(Photo`s) to Absa Home Insurance(this was done at the Absa bank Cape Gate)+ claim nr. + (Case nr. from SAP). Up to now I have only received a sms stating:" we will send your policy correspondence to your inbox". This was yesterday, and up to now I have received Zero!. After more tan 9 days> do not know what to do next?

Category : Insurance

(0) Replies

Country : South Africa

cannot reload . I logded a complaint 2 days ago and still no technician. the people at back office are very rude and seems unwilling to help

Category : Municipal

(0) Replies

Country : South Africa

MY Name is Xabisa I have a 6months loan with capitec and got retrenched at work after paying for 2 months and then I went to the bayside branch and reported and handed all documentation needed by capitec the next day I was told that the insurance have rejected my claim. when being called trying to find out why I was told its because its a 6months loan whilst on their contract they add insurance fee and now tell me that story. I feel betrayed and robbed because why they deduct insurance and...

Category : Loans

(0) Replies

Country : South Africa

cOMMUNITY BASED ORGANISATIONS WHO HAVE SIGNED AGREEMENTS AT THE BEGINNING OF AUGUST 2017 ARE STILL WAITING PAYOUT OF THEIR GRANTS DESPITE BEING TOLD THAT PAYOUT WILL TAKE 60 DAYS FROM SIGNING. IT IS NOW WAY PAST 90 DAYS! THERE IS NO ANSWER AT THE CONTACT NUMBERS PROVIDED FOR ENQUIRIES 012 4321538/4321300 THE PHONE LINE GETS PICKED UP, NO ONE SPEAKS AND IT GETS PUT DOWN AGAIN. DISABLED CHILDREN AND CHILDREN IN DISTRESS ARE THE VICTIMS OF THIS WORK APATHY AND DISINTEREST OF THOSE WHO ARE...

Category : Government

(0) Replies

Country : South Africa

My complaint is not based on the entire depart but on one employee which is Nikiwe Rapiya in Licensing Department - Butterworth. I am owning a car dealer in Butterworth so I always use this department for assistance like vehicle licensing, vehicle print outs and so forth so today I went there for the same service; the lady who was assisting me refused to give me the vehicle printouts claiming that it is against the law... I spoke to her boss and she kept on shouting me and embarrassing me...

Category : Municipal

(0) Replies

Country : South Africa

Good day I am not happy with Old mutual at all. I applied for holiday premium for 2 months due to some financial issues. When I get the response I am being told that my policy 69345SB15993835 has lapsed. I am the main member here and how can I cover other people meanwhile me and my kids are not covered really now? My question is how is that possible if it did when did it lapse and what was the reason behind it? I have never changed my banking details for debit orders and always had...

Category : Insurance

(0) Replies

Country : South Africa

My name is Angela Dintshi; I’ve had Edgars insurance since 2015. On the 14.10.2017 I took my phone to Edgars Wonderpark for repairs and I was asked to sign a form and to leave my Phone as they were going to send it to their insurance Finrite. I was told the phone will take about 4/8 weeks to be fixed. After a week I phoned Finrite to check if they have received my phone and see if the claim was processed. I was told they were not going to fix it because the IMEI number on the clam form...

Category : Retail

(0) Replies

Country : South Africa

CLIENTELE LEGAL: Be extremely wary of Clientele. I have had only trouble & empty promises from them from day 1. And when I tried to finally use their services I have been paying for all this time, they had all kinds of excuses and were very rude to me. Out of pure frustration I cancelled their services about 2 months ago in writting and over the phone, but they simply ignored me and are STIILL stealing their amount in fees from my useless FNB account, which I also cancelled with FNB 3 times...

Category : Legal

(0) Replies

Country : South Africa

My 24 month cintract was due to expire between Aug/Sept, Contact Vodacom customer care on 082111 to confirm the exact expiry date which was advised that in Sept i can call to cancel once my final payment is paid on 21/9, which i did on 0821958 once payment went through and was confirmed by cancellation that cintract has been ternimated,only to find that in Oct 17' i was debited with another months payment, when i all the c/care dept thay advised that cancellations did not cancel the contract...

Category : Telecommunications

(0) Replies

Country : South Africa

Never ever ever buy from Rochester Strubensvalley !! We ordered a bedroom-suite from Rochester.... I waited a month for it to be delivered. I had to sleep on the floor with bronchitus, because they never delivered as promised. Eventually (after I cancelled our deal telephonically) they delivered the suite, but they didn't deliver the side planks that connect the headboard with the foot-board. It is another 3 weeks later. Francina and Monica never return my calls. They are making promises...

Category : Retail

(0) Replies

Country : South Africa

Hi, Just interested to find out the legal route to take as concerns "prescribed debt" where validation for prescription has been interrupted by a ridiculous payment has been made in the 2nd year prescription is running.c In my instance R4.16 on one account 2 years after no payment and R4.70 also 2 years after no payments were made. In the first instance an eft payment was from an account not belonging to me andd in the 2nd a supposed in store payment. The retailers are interrupting...

Category : Retail

(0) Replies

Country : South Africa

My gf worked at MOIMOOI and now that they must pay her they don't answer there phone or the people are never there when the pay day is on the 07 NOV. 2017 and today is the 16 Nov. 2017 still nothing and no one help bad SERVICE

Category : Telecommunications

(0) Replies

Country : South Africa

my vehicle are with Mahindra Kimberley. reg nr: CLC978NC. I Have arrange to pay on the 24th of nov and come and collect the vehicle then. now they want to charge me storage fees. I did give them the option of parking the vehicle at my sister in laws house to avoid the storage fees. but that they can't do either because no payment have been made. so why do I have to pay for storage fees if I did arrage for payment on the 24th of November. this is the second time we receive very bad...

Category : Motor Industry

(0) Replies

Country : South Africa

I applied for a permanent residence permit for my son on 05/12/2014.his name is Aron Takudzwanashe Hodzi. Since then his permit is not yet out .I am his father Alois Stewart Hodzi. I was at vfs offices on Thursday 27/10/2017 in the afternoon with my son and saw a supervisor called Dudu M.who promised to help me within a week ,she gave me her email address .I have sent emails three times now and no response still please help please assist. I have phoned the VFS call centre more than 150...

Category : Education

(0) Replies

Country : South Africa

My 80 year old grandmother recently flew SaFair to Cape Town after surviving three weeks in ICU and clinically dying twice. She is now dependent on oxygen. Every day. We bought the tickets. We purchased “Medical Assist” which makes provisions amongst other things for transporting medical equipment. We Also paid for insurance. We took EVERY MEASURE to get her (and her belongings) safely to Cape Town. The oxygen concentrator was bubble wrapped and plastered with “fragile”...

Category : Air Travel

(0) Replies

Country : South Africa

I send documents to claim my late mother's Unit Trust money from Absa till today they keep on telling me to send documents and I did send them 2 times. But lucky for me I must send them for the 3rd time as they always say we didn't receive any documents from me. Now I'm tied of them

Category : Banking

(0) Replies

Country : South Africa

Standard Bank is not serious about complaints against their staff. Several omplaints were made against this rude consultant Shona Van Den Berg from Bedfordview Business banking, nothing gets done. She is the worst person that I met in my life, has no human skills, is totally useless , Does not know what she is doing. I left standard bank because of this miserable person, my complaints to her Manager Lagini, fell on deaf ears. Clearly standard bank doesn't care about loosing clients. Thank...

Category : Banking

(0) Replies

Country : South Africa

This is the chain of events that took place when we took my phone mentioned above in because it was switching off when the battery was still 38% full plus I had discovered brown marks on the back of my silicone glove. We took my phone into Samsung's Repair Centre at Tygervalley, Western Cape on Friday 30 Sept 2017 in the late afternoon, fully expecting it to be repaired on site as was the case with my S4 two years ago. Only to be told that the battery was swollen & had to be replaced &...

Category : Electronics

(0) Replies

Country : South Africa

Let my start by urging you to NEVER SHOP at Corsetsa!! Very quick to respond and deliver but they will take your money, even when they send you the wrong product and size. They have a blatant disregard for the CPA and attempted to convince us that a corset is underwear and therefor not returnable, even when never worn as it was clearly too small based on the measurements sent! DO NOT shop at Corsetsa, you will regret i

Category : Retail

(0) Replies

Country : South Africa

I loaded multiple airtime amounting to R100. I then converted the airtime to data. I bought a 2GB weekly data bundle. What happened next is that I received an SMS notification telling me my purchase of 100mb was successful. But I did not buy 100mb. MTN insists that I made a mistake and I'm pretty sure I didn't. Even on the listed options there is no 100mb option.

Category : Telecommunications

(0) Replies

Country : South Africa

I registered my child for Grade R at Bosmansdam Primary school and was invited for an orientation. I arrived 15 minutes late and was told that joining the rest would interrupt the rest of the parents - the secretary will call me back after the orientation. I never received the call back and followed up several times until I decided to go again in person enquiring about the next steps. Upon arrival I was told my child forfeited his space. I requested to speak to the principal who was extremely...

Category : Schools

(0) Replies

Country : South Africa

Badly treated by an attendant called Martin. Refused to serve me when I told him I was first to arrive. He swore at me and told me I think I'm important. Also used the 'F' word in the presence of the manager Amod Mohammed. Arrived very late at work due to the inconvenience. Bad start for my day. Thanks.

Category : Service Stations

(0) Replies

Country : South Africa

I ordered on the 1st of November and delivery was 6-7 days still haven't got my clothes and no communication. I communicated with them on the 11th still nothing. My friend also had the same problem with them I want my money back

Category : Stock Market

(0) Replies

Country : South Africa

Good Day, I would like to address this matter as urgent!! I am highly upset about the dissatisfaction i received at the canal walk cell c branch on the weekend from the 10 to the 12 November 2017. My fiance and i came to the store on Friday evening 20:54 hoping to buy a phone. we took less than a minute to decide what we wanted because we knew the stores were closing soon. One guy tried to assist us but he was told that the tills are closed at 20:55pm. My fiance got highly upset...

Category : Telecommunications

(0) Replies

Country : South Africa

we submitted a claim to Renasa in April 2017 . to date this claim has not been honoured. they have done an investigation twice and the ombudsman for short term insurance has also put them on notice . they still haven't responded . they have been taking our premiums for over ten years and now they are refusing to pay up when required . maybe outing these guys on social media may get a reaction out of them ?

Category : Insurance

(0) Replies

Country : South Africa

IT HAS BEEN TWO YEARS THAT I HAVE BEEN EXPERIENCING THIS PROBLEM. AND I KEEP GETTING THE MOST AWFUL CALLS DEMANDING PAYMENT FOR A PROPERTY WHICH IS IN A DECEASED ESTATE - WHICH I HAVE APPARENTLY SIGNED SURETY FOR!!! I HAVE REQUESTED A COPY OF THIS SIGNED SURETY DOCUMENT AND I AM STILL WAITING - AS THERE DOES NOT SEEM TO BE A RECORD OF THIS! HOW CAN THE BANK EXPECT ME TO PAY FOR SOMETHING THEY CANNOT PROVE I SIGNED FOR??? YET I KEEP GETTING AWFUL THREATENING CALLS FROM THE COLLECTIONS...

Category : Loans

(0) Replies

Country : South Africa

Two bathrooms in our new house had to have new fittings, be tiled on the floor, showers and some walls. The tiles are not straight, the edges to not meet in the corners of the shower. The mosaics in the floors of the showers are all skew, one of the traps in the floor is at an angle. One of the installed toilets did not work the first time we used it, Charles came through to fix it, claimed it wasn't his fault and it was working when he left, but now it is not working again. He was...

Category : Building

(0) Replies

Country : South Africa

Be very wary buying beers from Corporate Liquor in Ladana,Polokwane Limpoopo province. I bought Redds'Rose Ciders on the 13 November 2017. The cashier indicated to me that they had a promo that is the reason they are selling at a low price. I only discovered when I tasted that it expired since their sell by date was 01 November 2017. The owner was very rude to me and told me that there is nothing that he can do to replace the beers since I opened one. He said to me that SAB is the one that...

Category : Restaurants

(0) Replies

Country : South Africa

PURCHASED SERTA BASE AND MATTRESS TWO AND A HALF YEARS AGO MATTRESS FRAYING FLUFF COMING OUT FABRIC OF INFERIOR QUALITY BASE CREAKS LIKE IT WANTS TO COLLAPSE. cOMPLAINED TO SERTA BUT THEY ADAMANT THAT I HAVE TO PAY FOR REPAIRS AND RE-COVER OF MATTRESS. I HAVE OTHER BEDS FOR FAR MUCH LONGER BUT NO PROBLEM WHATSOEVER ONLY SERTA GIVING PROBLEMS. STAFF AT SERTA ARE VERY ARROGANT AND RUDE.PLEASE HELP ME I AM A PENSIONER.

Category : General

(0) Replies

Country : South Africa

I bought a return ticket from Johannesburg>Port Elizabeth on the 8th of November 2017. The Trip was okay, however on rival in Port Elizabeth on Saturday 11th November 2017. I had to confirm with driver at what should I be at the station as it has 2 pick up Point. Cape Road by McDonald and at the Port Elizabeth Station in town. As I needed to be in Johannesburg on Monday the 13th November. When I asked the driver(Christopher) what time should I be at the station. He told me I need to be at the...

Category : Travel & Tourism

(0) Replies

Country : South Africa

In August I was contacted by a Platinum Leisure consultant. And to make a long story short; They deducted R500 in September from my bank account before the agreed date. After not receiving anything from them, I tried calling them without getting any answer. I then e-mailed them and got no reply on that either. a few days later a consultant called to offer me more and I then give her my complaint and she took my e-mail address and said that she would send me my package as we were speaking. The...

Category : Scams

(0) Replies

Country : South Africa

the manager refused to exchange goods for me that have tags and in woolworths plastic, she said the goods i bought were too expensive, i dont understand becasue they are woolworths staff , the manager refused to exchange goods for me that have tags and in woolworths plastic, she said the goods i bought were too expensive, i dont understand becasue they are woolworths goods, I didn't price any goods, the other lady came and she said to her look at this lady she want to exchange expensive...

Category : Retail

(0) Replies

Country : South Africa

In June I was due for a upgrade. I called Vodacom telephonic upgrades dept. I concluded the upgrade contract over the phone. It started going wrong when the new handset was delivered in July. It was the incorrect handset so it was a huge hassle to return it to Vodacom. They took a few weeks to acknowledge receipt of phone. They then informed me my upgrade is cancelled and I need to do the upgrade from start. The terms had now changed to my disadvantage. The more I protested that original...

Category : Telecommunications

(0) Replies

Country : South Africa

I have bought a cap for R350 on the 6th of October 2017 however the strap at the back of a cap thorn apart or stitching became loose and I took the cap back with the proof of purchase and the lady in charge she told me she'll take the cap to manufacturing to see what went wrong and bear in mind it was a week and 2 days ago and she'll get back to me however when I went to follow up the process she has sound she has forgotten what I was there for until the other employee reminds her and her...

Category : Retail

(0) Replies

Country : South Africa

I bought an NY cap on the 6th of October 2017 at AL CAPONE in Newtown Junction, Johannesburg and I've won the cap 3 times and the strap at the back thorn apart or the stitching from the strap became loose in order for me to be able to wear the cap again and I took the cap back to the shop with the proof of purchase and of which I have paid R350 and the lady in charge ask me if have I won the cap and my response was of cause yes and she told me I should leave the cap and she'll get back to me...

Category : Retail

(0) Replies

Country : South Africa

I don't think you're saying the truth, I have purchased from the company and i even met John face to Face. Please let the world know your real name and stop blackmailing innocent people.

Category : Courier

(0) Replies

Country : South Africa

1. Paid for a booking, within 5 hours of making the booking, as requested. 2. Had to phone 3 times in that time-period for an operator to assist with banking details. 3.I had to phone 3 times to receive a confirmation email of the booking. 4. I booked a double cabin for the matric cruise. One of the 2 boys cancelled after I payed the full price. 5. There is now an available berth. If I cancel,the boy that is left loses his place. 6. If I leave matters as is, we will pay almost R14...

Category : Travel & Tourism

(0) Replies

Country : South Africa

I purchased my vitamin B12 and Vitamnin B Complex in April 2017. I only needed to use it now in November 2017, as I still had sufficient stock to carry me through. On opening the products, we found that the expiry date on the vitamin B12 was 2021 and the expiry date on the vitamin b complex Sept 2017. Even if I had to start using the Vitamin B Complex from the date of purchase it would have expired before I could use the entire bottle which contains 10 injections in total. On taking the...

Category : Medical

(0) Replies

Country : South Africa