South Africa Complaints

I have been seeing money being deducted from my bank account and received emails from a company called lifestyle legal saying that I owe them money. I don't know what the company is about and now they telling me that they taking me to court for something I don't know about.

Category : Banking

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Country : South Africa

This morning the stupid store manage was shouting nd screaming at a promote telling her to take her shit nd leave his store I dont know if he owns dischem ..it happnd at glen fair.just because the fool who was complaining was white nd he had to be rude..he has no right to act like that..he didnt even hear the other side..we cant live like that as black people he is very stupid for a store manager nd I called the store to ask for his name another white fool just told me that he wont give me...

Category : Retail

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Country : South Africa

Please if any one can share this experiences..... My Nissan NP300 Diesel 2016 model. Problems with the roll bar corroding. Problems with the front door hinges corroding, problems with the gearbox and 5th gear bearings corroding. This was to be my last vehicle upon retirement. I've migrated from CMH Durban to CMH Pinetown who show an interest but when your visit is 120km round trip returning for wrong parts ordering. PLEASE CMH NISSAN PINETOWN DEAL CONCLUSIVELY WITH THIS CUSTOMER.

Category : Motor Industry

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Country : South Africa

I ordered essential oils from this company for perfume manufacture. I had to pay the order and delivery up front into an e-wallet account as the proprietor would not give me banking details. After several calls to establish whether the payment was received I received an e-mail the following day to state that payment was received and dispatch would take place on the Monday. This transaction occurred on the 18th June. It is now the 31st and I have not yet received the parcel. It should be noted...

Category : General

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Country : South Africa

Bad service i received at Majuba Power Station reception. After a long distance driven from Bethal I parked the company vehicle at the correct visitors parking lot. First thing I needed was a bathroom to relieve myself since there are no clean toilets along the way so I chose to get to Majuba where I found other visitors who were waiting to be helped at the reception. So I decided to use a toilet with a ladies sign on the door which offcourse was the only toilet available and luckily it was...

Category : Hospitality

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Country : South Africa

Hello Peter, I applied for a rent to own option with car get in December 2018, last year, this vehicle was is a rent to own contract that I have with car get, I have had the car in my position for only 4 months, when the vehicle engine hit pistons and the valves was broken, I phoned the company from where I got the vehicle and they advised me to phone car get, I phoned car get explained to them my problem and they advised me to contact the insurances company with who they deal in matters of...

Category : Motor Industry

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Country : South Africa

I bought a cellphone at pep store on Friday the 24th/5/2019 . I felt something burning in my pocket on the 27th, only to discover it was the cell phone ;took it back the Tuesday and I was told the systems are off and I must come back after 2 weeks . I mean by than I will be told another story that the 7 days return policy is no longer applicable .

Category : Electronics

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Country : South Africa

In 2016 was retrenched and I filled all form attached retrechement letter,so that insure can pay,but even now insurance didn't pay.(ID:7411155567086)Please help

Category : Insurance

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Country : South Africa

We ordered a Fixed Line Look Alike (a desk cellphone that does not use copper cables). It arrived with no SIM card - we have now contacted them 23 times in three months. There is no supervisor and nobody is responsible for completing the job. 23 different call centre agents, nobody will take ownership of the problem and get it sorted out. It is an absolute miracle that Telkom stays in business. There is no way of contacting management at all - a sure sign of a sick company.

Category : Telecommunications

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Country : South Africa

Really disappointed currently , My car was crashed to on the 19th of April and to date claim has been submitted and i keep being told that my claim is with the digital claims department. As a black small business owner i had tried a small business with this car and it being my only source of income as it is so hard to get a job in SA. I really need my car back i cant even take care of my family right now . My claims refer 557723479/1 . My contact number 0617752697. I am even belittled by the...

Category : Motor Industry

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Country : South Africa

I bough a cellphone from Russels in 2013 then the phone started to give me problems. I then took the cellphone to the Russels store in Germiston and they said I need to pay out of my pocket; I told them that I've signed for insurance in my contract but they refused to repair the item; while I proved the signed contract with insurance and now they handed me over for legal steps

Category : Electronics

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Country : South Africa

Kindly note I purchased a Hisence TV 49inch on the 26th of June 2017, at the East Rand HI Fi Corp. After a year of having the TV, two lines started appearing that just became longer across the entire screen. Now less than two years, more lines are appearing going across the screen. This is a benefit I paid for that I need to go without due to the quality of a Hisence product which you sell.From the 4 May I have not had any communication, unless I initiated it. My DSTV I pay that I can't...

Category : Electronics

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Country : South Africa

I've took out a cellphone contract with ISMART which I cant even remember when did I took it out because I wanted to contact them and could not get hold of them by any chance. I wanted to report that my son got robbed with the phone and find out about the insurance but unfortunately could not reach them. And all of a sudden during the week I got an unexpected phone call from their lawyers in order to advise me that I've been handed over and now I must pay them R7000.00 or they give me...

Category : Electronics

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Country : South Africa

I took out a contract a year and half ago with Telkom SA and got a Huawei cell phone with the contract. When I got the phone the Ambassador for Huawei told me that for the two years I have I the phone I can get the screen fixed twice. FOR FREE!!!! No problem. So I took the phone in, to get fixed for the 1st time for a cracked screen (liquid damage might have occurred from that - the screen), blurry camera and phone kept rebooting intermittently BUT my phone was still working when I took it...

Category : Telecommunications

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Country : South Africa

Pinetown Dept of Labor does not answer telephone for 3 days in a row. I tried from Wednesday to Friday . UIF query rejected but unable to telephonically give case number for assistance. 08h00-12h16 is the trading hours of this institution, yet it seems they are on constant lunch break. Does that mean a person have to travel to Pinetown office just to get some clarity on why a Maternity UIF was rejected? Should I not be able to receive correct guidelines from this office in the first place?...

Category : Government

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Country : South Africa

My son applied for a Insurance Policy last year. After a few months he had a heart attack and while he is in hospital the refer him for further tests. On the 1st of Febr a professor at Steve Biko declare him permanent disable and we contact Old Mutual and they send the form. We understand that it is a new policy and they need information. Every time we send information they ask for more. We are unable to speak to a manager at claims and have to deal with the call center. They keep on...

Category : Insurance

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Country : South Africa

I layed a complaint a month ago they were rude and told me they will collect. I am since waiting. Olay caused me discomfort and it cost so much money. This is unacceptable for such a reputable brand. P&g f**king up your good name...

Category : Medical

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Country : South Africa

On 22 May 2018 we got notice from @NRE (National Real Estate, Bloemfontein) that fibre will be installed in our complex – (Backbone was already in beginning 2018). Since then it has been said that there were multiple promises by Stephan Maritz (their salesperson). End of August 2018, then it was end of October. I then spoke to the project manager and he said it will be end of March 2019. Eventually the home drops was installed by a subcontracted company (fibrescope) in April. They finished...

Category : Telecommunications

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Country : South Africa

I have two vehicles financed with VW Financial services or Wesbank. The one in 2014 the other 2015. I stopped working in August 2018 and informed the bank. In December 2017 I got a call from VW Fin/Wesbank saying my account is in arrears. I Asked the amount and paid it. Stating that I don't get my statements so I don't know if the installments changed. I got a statement sent to my personal e-mail. Mid 2018 I got another call stating I'm in arrears by a huge amount. I asked them what car they...

Category : Financial

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Country : South Africa

Good day, I would like to report the bad service that Eskom has been giving us for the past month. Electricity went off on the 22nd April 2019. Up until today, we are waitng for Eskom technicians to come help us. When I call, I am being given the ref number for my call to use it for follow-up. When I call to do the follow up later on, the ref number is closed and I will be given the new one. Later on when I call to follow up, it is closed again. The report says the matter has been attended...

Category : Government

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Country : South Africa

Hi I visit jet Manguzi on the 15 to do an exchange, I told the security that I want to do exchange but I bought that item for my sister in joburg & i misplace the proof of purchase security guard said he is not going to let me do the exchange because is not aloud,then left him in the store entrance & I ask 1 of the staff members to call a manager for me, The lady came I'm not sure wether she was a manager or what coz she was not even wearing name tag i told me my problem she respond with...

Category : Consultant

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Country : South Africa

I went to their gugulethu store and was disrespected by their cashiers for 2 hours unnecessarily. I went to buy a 1voucher airtime and was made to wait for no reason because nobody has the decency to ask if you need any assistance.Customers who came after me to buy the same thing were given assistance due to the favoritism that goes on in that store. Their queue systems are horrendous and chaotic, their customer service is atrocious and appalling plus their head office did not even reply to...

Category : Retail

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Country : South Africa

I am a resident of house number 14310 phase 2 Bramfisherville ,We had a power failure on the 22 April and we requested service for reconnections and they only attend us on the 29 , Power was restored however it worked for 2 days and from 8 May to date we do not have electricity and we have been calling ,given reference numbers that are just closed without any service being rendered. Technician have been coming on that site , looking at the pole without touching it and later to find given...

Category : Government

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Country : South Africa

We are owners of houses bought 13 years ago. Our neighbors rented their house and people are having church in that house up to 2.30 on Monday nights. We do call the police to come but why is this allowed in rural areas where we stay, have children and need our peace and quiet. The church in klopperstreet connect their speakers and pray and do music the whole sunday and during the week aswell. This church is running in a tent. How are we supposed to cope with our working hours when this...

Category : Property

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Country : South Africa

Applied to move my telephone service 6 weeks ago. Spend hours with their useless contact centre operatives. "We have escalated your request. Someone will contact you" No such luck! The walk-in centre at the Lakeside mall is just as bad.

Category : Telecommunications

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Country : South Africa

Good day, I trust you are doing well My name is Grace Sibongile Banda, I have applied for my id in 2008 from Mmabatho home affair, I waited for the ID for 3 years and I only got the ID in 2011 after so many escalations. I was advised that I will get the exemption certificate and later get a citizenship. When I collected my ID I was advised that the citizenship certificate is still in Pretoria home affairs they are waiting for them to send it to Mmabatho home affairs, since then I have...

Category : Government

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Country : South Africa

THIS IS MY ID NO 8510100975085. I have a car service plan with standard bank that is debiting together with my car insurance that was the plan of 15000-45000km and I have reached those kilometers but they are still debiting and when I go to the bank they give me numbers to call I have made several calls but nobody is able to assist me they would transfer me from one person to the another without any success of my query being resolved and it would end up being an hour on the line, I would...

Category : Insurance

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Country : South Africa

NEDBANK IS CHARGING US FOR STATEMENT THAT WE HARDLY RECEIVE WHENEVER YOU GO TO THE BRANCH TO COLLECT THEY FOREVER TELL YOU THAT STATEMENTIS NOT THERE ,RIGHT NOW THEY HAVE CHARGED US FOR THE DEPOSIT BOOK THAT WE HAVENT RECIVED

Category : Electronics

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Country : South Africa

The seat covers of the sofa were torn due to incorrect stitching. After repair the covers were too small, which created a space on the sofa in between the 2 pillows/seats, which was uncomfortable and looked terrible. After many enquiries one of the employees at the shop (Mall of the North)said that we could choose another cover for the sofa. I asked about the time frame within which this needed to be done. The person assured us that there was no time frame. Later this was denied. They...

Category : Retail

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Country : South Africa

The South African Home Affairs are as corrupt as the government running the country ,i applied for my ID in March 2019 ,it is now May ,and still no response ,why are they getting paid if they cant do there job ..do not employ your mother ,sister, girlfriend in a government position ,they cant do that job

Category : Government

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Country : South Africa

Mid January, I received the call from Cell C the consultant I spoke to was Sindane Molebatsi he told me about the specials and promotions they had that day since I was due for an early upgrade with them, I told him to call me the following day and he did as agreed, So I upgraded with a Wi-Fi Route which the deal was 18 gig for R149 a month but because I was not finished with the current contract the agreement was I will continue using the 2 gig for the current contract then when I am done,...

Category : Telecommunications

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Country : South Africa

I purchased a washing machine online on the 26th of April 2019, they stated that delivery estimation date is on the 8th of May. On the 8th of May, I called them to ask if they were going to delivery on the day and they said no because it was voting day, a public holiday. 3weeks later, I am still waiting for my machine. Their call centre is so bad, they don't follow up on things. On Friday, a lady called to tell me the delivery will be done today, Monday the 13th of May, I called them and...

Category : Courier

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Country : South Africa

Dear sir I have opened a cased against Cape town municipality on 9 April 2019 and 15 April 2019 i have no response as of today

Category : Government

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Country : South Africa

I purchased a lift chair from this company and on receiving it I laid a complaint that it was not operating to my satisfaction it feels like the bushes hole is to big or the bolts diameter to small when lifting it goes from side to side and whilst reclining does the same they sent a technician to look he says all there chairs are like that and I must accept is as such its my property now and my problem I paid R32000-00 upfront for the chair above all they want to charge me R650-00 for...

Category : Medical

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Country : South Africa

I have been insured with BUDGET almost 7 yrs both my houses My 2 nd house Not a single claim ( with tenant Doctor & his wife )roof was repaired & waterproofed 8 Months ago cost Almost R13,000 for 8 months we had about 10-15 heave thunderstorms My tenant did not complain about leaks Over the Easter weekend AS PER Alberton Record Wears Hail storm in 20 years I suddenly had 3 leaks I put in a claim at BUDGET mad all excuses rejected claim I think thay don't have any money to pay out So to all...

Category : Insurance

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Country : South Africa

More. Dus nou bykans 'n maand wat ek dit aangemeld het by ABSA. My Geyser was op die stadium toe ek dit aanmeld slegs twee maande vervang. Drie loodgieters was al by my huis. Elke keer se hulle dat dit 'n waarborg geval is, want die geyser is vir 10 jaar gewaarborg. Hulle kontak dan die patetiese maanskappy DURATHERM om 'n nuwe te stuur en om te instaleer. Niks kom daarvan. Ek was nou al 100 keer by die Bank in Mosselbaai en elke keer sal DURATHERM my skakel , maar NOOIT gebeur dit. Daar werk...

Category : Insurance

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Country : South Africa

Bought 3 pice stove from lewis in 2016 and it got damaged in 2018. I lodged a complaint since September 2018 and still have not got joy. I struggled with the branch and head office and they finally collected the stove 11 May 2019, still with no communication on how they will assist me, as I did not have a stove since September 2019.

Category : Insurance

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Country : South Africa

I went to the Game Eastgate mall store to close the Game store card 24 April 2019 assisted by the lady DIMAKATSO who called RCS and they asked to speak to me I then confirmed that I want the card closed , I was told it will be closed within 48 hrs , 48hrs passed got an email on 30 April 2019 asking me to send proof of banking details and a copy of my ID certified of which I SCANNED emailed back to the sender becaus there is a surplus that they have to refund .Two weeks later no refund no...

Category : Credit Cards

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Country : South Africa

Took accidental Phone insurance- was told that should my phone get damaged - I have to take the device to the nearest Vodacom shop. I have 4 devices which I took insurances for. my phone damaged last year in March- I did not take it to the shop to be fixed at the time, when I needed to use the phone after my other phone was stolen I took my phone in question to Vodacom shop to be checked- they called telling me that the insurance declined to fix my phone because I took out the sim and used it...

Category : Insurance

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Country : South Africa

What a bad service from Cartrack!!!I called them because my tracker unit was misplaced by the car dealer,and I decided to call the car dealer to check it and I told them that I will advise you if I don't come right,instead the following day they brought a technician and I let him just to check it because I took my car back to the dear and it was sorted,so they changed the position of the unit and then charged me R647dont remember excactly,so I told them I will pay in two months,what they did...

Category : Insurance

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Country : South Africa

My name Rachel Maunye and I have been having house a household insurance with Old mutual for the past 4 to 5 years. The only time I claimed was three weeks back where they came and took my appliances and even to date I'm still waiting for the them to come back to me. whenever I call them they tell me that they will get back to me cos Boitumelo is on leave as shes the one handling my claim. My claim number is 1053438 and contact 0787277692/0721731519

Category : Insurance

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Country : South Africa

Got a settlement amount from call centre lady on WOolworths credit card debt which was handed over to MBD. I confirmed the amount by 3 different ladies. With my consent, they debited my account. I got an email today saying I still owe money, and that the amount given to me was an estimate. When i phoned to query this, I was told the amount owing now, is nearly R3000 more. I sent many emails asking for a paid up letter, since march 2019, and no one came back to me. Today, i get an email saying...

Category : Loans

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Country : South Africa

On the 8th of May 2019 at around 18:30, a City to City bus was travelling on the N3 from Durban towards Jhb at speeds unthinkable for a bus. I tried to catch up with that bus but when I reached speeds of 160km/hour, I gave up and returned to my normal speed. The bus registration was ZDN171GP and the bus number was 4822. Please do something about this. These are the situations that kill people unnecessarily.

Category : Travel & Tourism

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Country : South Africa

I went to Rage shoes and clothing in The Junction Mall (Philippi, Cape Town) on the 25 April 2019. I saw a dress that caught my eye on the window display for R189, I went inside the store, looked at the military belted dress it had a R329 tag i asked the lady who was at the till that day, why it has a different price outside,she didn't answer nor bother to go look at the price displayed outside. I then asked her if do they have any XL she said yes, I then left that day. I came back to...

Category : Retail

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Country : South Africa

My car was due for service two months back and liquid capital refused to service my car as they say I have not been paying for over 6 months but my debit order of R293 was going through every month I sent them my 6 months statement but still they were not able to assist me now my car kilometers are way over I contacted them and since March I am still waiting for my refund #unhappy customer#

Category : Service Stations

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Country : South Africa

I bought the school pens for my nephew at pep stores (albert Luthuli str & tembi piliso, JHB) only to find that the size was a bit big and went back to the shop to exchange but I lost the slip and when I was purchasing the item I swiped using my capitec bank card which I have a sms on the phone. the Lady by the name of Shayde refused to exchange the trouser for me. could please assist as I cannot alter the the trouser and just needed the small size instead. Rebecca 081 583 7714

Category : Retail

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Country : South Africa

I went to buy roasted corns at pep store limpopo mall and only to find then expired and when I called the manager offered a refund, she did not even ask me how am I feeling since iv consumed their product that is out of date. Till now no follow up has been made on the out product they are selling.... It's to damage the Montagu brand since they dnt know that you guys are selling their products even if they are expired

Category : Stock Market

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Country : South Africa

hi I bought a cellphone on the 25th of April 2019 then took it back 02 the 29th of April 2019 because it was rejection the sim cards took it back today on the 6th April 2019 was told that it should be booked in for repairs hence I wanted a refund but was denied I demanded a new cellphone rather but was denied am wondering what happened to the 7 days refund policy that you are told when you buy a phone and you have to explain to about six personnel before a decision is taken hence I left the...

Category : Electronics

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Country : South Africa

I bought the car from Raceview last year on the 22/12/2018 and The first week of January I have noticed alert on my dashboard the was informing me that the service was due within 30 days. Then I went back to the dealer to inform them regarding that but I was told that I do not have to worry about the services as the car was still warranty and covered by Renaults up to 120 km.I just took my car for a service and now I have experienced that my front wheel nuts were loose and I was informed...

Category : Motor Industry

(0) Replies

Country : South Africa

Hi there,I am not satisfied with my contract phone you sended to me. The phone is not the big one as we spoke online,and the amount is to much according to the phone i received.I am not happy at all, cause the battery doesn't last longer i have to charge everyday.And the services of the phone it doesn't work as you said,and the airtime you gave it to me was gone for one day .So i can't afford to pay that amount of R325 is to much for that phone,I have to RETURN the PHONE back to you guys.So I...

Category : Consultant

(0) Replies

Country : South Africa

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