South Africa Complaints

I had a cracked screen on IPhone 6 and took it to WeFix Cresta. They quoted R 1000 and 1 hour to fix. Brilliant I thought. Collected the phone 1 hour later, tested the new screen and all seemed fine. Took phone home, into my office on charger and next morning screen was black with a stripe from top to bottom. I took it back to WeFix thinking they would correct whatever they did wrong - only to hear that "you dropped your phone and that is why the new screen is not working and is lifting on...

Category : Electronics

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Country : South Africa

We are a signage and printing company. We rented a printing/copier machine from Ricoh in Nelspruit to print business cards and flyers in June. They requested that we pay 3 months upfront which we did. Since installation the machine never functioned. We sent many emails and they had many excuses. The technician was also sent to our premises many times. We changed paper and settings to no avail. We eventually requested that they remove the printer and reimburse funds owing to us which they...

Category : Computers

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Country : South Africa

So I went in the shop to purchase a dress for my daughter that I had asked to be kept aside the day before. And when we were at the POS wanting to make the purchase the rudest cashier out all time was showing no interest in serving us. We gave her a voucher that I had received on my phone from a previous purchase but when the voucher did not pick from her side she was not even making an effort to see what the problem was...her face was saying it all (uninterested and bored).I was so annoyed I...

Category : Retail

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Country : South Africa

I bought furniture at bradlows in Kimberley in January worth R29000 in April one of the kitchen cupboards I bought broke I reported it after taking their own time they sent someone to fix it then in November the same cupboard and another one broke in fact all 3 cupboards r broken I called and reported the items but nobody has come back to me I called the store the branch manager said she couldn't do anything as she is waiting for feedback from head office I asked her for a reference for my...

Category : Retail

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Country : South Africa

MDB debt collectors contacted my mother who is 68 years old and claimed she has a gym membership she didn't pay who belonged to a Johnathan. she explained to them she does not even know a person called Johnathan and they told my mother she still has to pay the account and threatened to lock her up if she didn't pay. WTF!!!!!! the bitch on the phone was so rude she started screaming at my poor mother and then dropped the phone in her ear calling her a white rubbish!! I felt like driving to the...

Category : Legal

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Country : South Africa

On 23/11/2018 I placed an order for 2 items on Invoice #:- 91597 from One Deal A day. The Items were received about a week later.I battled for 2 days to get the M2 Intelligence Health Bracelet to work. It would not charge at all and I could never use it. I e-mailed the company the following day regarding the faulty item and requested a refund of the R299-99 that I paid for the item. To date I have had no response from them. Another problem that I have is that whilst ordering, a section in...

Category : Electronics

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Country : South Africa

A person who calls himself Zakhele from PRICE SPORT called me indicating that my account is on arreas,I last payed in on 04 November. Them I sais to him this does not make sence because I had thought I paid. subsequient to that, he spoke while I was still talking and as a result I stopped him and told him to first listen to what I say but he became so rude and asked what is it that does not make sence in what he was saying, I said I did not say what he was saying did not make sence but the...

Category : General

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Country : South Africa

CA Car Hire want me to wait 10 days to receive my deposit which will be after Christmas when I delivered the car back on the 3 December which was faulty

Category : General

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Country : South Africa

I received a contract phone in june and tge simcard was not registered on rica. I tried to vomplain and in November I was told that letter will be sent to me and I take it to Vodacom for rica. My worry is the accumulated airtime which I'm not sure to get again.

Category : Stock Market

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Country : South Africa

Good day Yesterday I boarded DMJ at Cape Town station. The bus was late to start with and there was no apology. We left the station. At about 23:30 we were at leignsburg. I bought water went back to the and I slept. Woke up at 05:09am only to notice that I'm in Cape Town and the bus is empty. Went to the drivers to ask what's going on. The drivers told me they changed buses. I told them I was sleeping. They told me it's not their problem, it's not their duty to wake up passengers. I was...

Category : Travel & Tourism

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Country : South Africa

I opened an edgars account and I realised that my instalment is not going down and I asked that lady to check weather is there anything added to my account and she said it was 2 magazine's one was R30 something and the other one was R70 something I than asked than asked them to remove the magazine and reverse my money than it took me months and they lie and say they will call back after 48 hours not once have I received that call even today I'm struggling for them to reverse my money they...

Category : Retail

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Country : South Africa

My final finding of your company is that you mislead me right in the beginning when your consultant told me that the amount that I will pay back was an amount and I paid more and yes you fix that. What the consultant also told me is that the reason that I paid that amount is that your prices are always cheaper and he showed me on the software through the internet and that was the thing that catches me but every time that I want to go away for a time Lekkeslaap prices always beet your prices....

Category : Travel & Tourism

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Country : South Africa

This month Telkom is billing me for a cellphone that I do not own, whose number is 0614822058. Their own invoice shows that one of their own employee loaded this information on the 13 November 2018 into my account. They are refusing to check in their own systems who is the employee who committed this act. Instead they are telling me that it is fraud and they are advising me to go to the police and obtain an affidavit. Their fraud department will act once I have the affidavit. I am refusing to...

Category : Telecommunications

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Country : South Africa

This month Telkom is billing me for a cellphone that I do not own, whose number is 0614822058. Their own invoice shows that one of their own employee loaded this information on the 13 November 2018 into my account. They are refusing to check in their own systems who is the employee who committed this act. Instead they are telling me that it is fraud and they are advising me to go to the police and obtain an affidavit. Their fraud department will act once I have the affidavit. I am refusing to...

Category : Financial

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Country : South Africa

telkom after sale service. i bought a LTE modem from Telkom in March 18 on a 24 month contract as well as internet phones to run my business from. They claim their Lte has a 10 mg download capacity. It has never gone above 4mg and over the past two reeks got worse until there is now no internet at all.This is a big problem for me as it is affecting my business. i spent nearly 3 hours on the 081180 help line yesterday. the "help" personnel are badly trained and and mostly cannot help, so...

Category : Internet Services

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Country : South Africa

tt connect installed a fibre line and router into my home on the 8 November 2018. Its was supposed to take maximum of 3 days to connect us to the hub. We are still not connected. We have phoned, sent face message, emailed and have had zero response. The standard response is we will call you back. I would like for them to either connect me immediately or come and remove their equipment so that I can get another service provider to provide a service. It is no little wonder that they...

Category : Telecommunications

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Country : South Africa

I requested a ride on the 6 of December around 12am,using my fiancee's taxify app,then the next day my fiancee started receiving private whatsapp messages from the driver.The driver's name is Shepard and was wearing dreadlocks,i forgot the type of car he is driving.Taxify has to improve its service and educate its drivers. will report that incident further to the police as well,as harassment case,i can't tolerate such misconduct.

Category : Travel & Tourism

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Country : South Africa

working for a service provider and having to deal with your call centre agents for a pre-authorisation for one of your members. I am utterly shocked at how absolutely rude agents you have working for you. they speak to people in an extremely condescending manner. the agent i spoke to most probably is half my age and could have been my daughter, i find it disgusting that they can be so disrespectful. i will also be posting this on hellopeter.com an most certainly not recommend bestmed to any...

Category : Medical Aid

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Country : South Africa

I bought five pairs of size one shoes for my daughter, I just wanted to exchange them without the slip but they refused to assist me. She didn't even wear them. Pathetic service.

Category : Retail

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Country : South Africa

I stay in Helen Joseph Women Hostel in Alexandra, were under terrible condition whereby the place is dirty, broken doors and sewer blockages not attended to. Our ward is under City of Johannesburg,the situation is from better to worse what politicians do is to fight for power and positions. I have started staying there since 1999 up to now it was a lovely place to be proud of but now it looks like a dungeon. It is unfortunate to us as voters because democracy doesn't work for us we are...

Category : Municipal

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Country : South Africa

my wifi has not been working for two weeks ref no CRK251118. TEHNICIAN BY THE NAME OF EUGENE IS RUDE AND DOES NOT KEEP APPOINTMENTS I AM APPALLED BY THE BAD AND DISGUSTING SERVICE RECEIVED AND TELKKOM IS STILL BILLING ME THE FULL AMOUNT ALTHOUGH THEY ARE NOT PROVIDING THE SERVICE I NEED URGENT ASSISTANCE

Category : Service Stations

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Country : South Africa

Hallo Peter On the 2th February 2015 I consulted with attorney named Jan Ellis in Potchefstroom, he said he will handle my divorce, after a while he referred me to his fellow attorney Jan Dippenaar whom took my divorce case over, in the meantime my ex spouse alienated my kids, and I didn't saw them for nearly 2 years, after that my attorney only appeared twice in the court fighting for my kids, of which they did gave me parental rights but still the ex did not oblige to the court order,...

Category : Legal

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Country : South Africa

FNB branch in Dobsonville mall could not assist me because i did not have my id smart card i told them i have a licence but the told me to go to the police station to get an affidavit but the funny thing is the lady who was in front of me also had a driver's licence but she was offered a ticket.

Category : Banking

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Country : South Africa

Poor service delivery. Very bad customer relations. Made us pay for service beforehand and went on holiday knowing that our internet will not be working.

Category : Internet Services

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Country : South Africa

Mary-Ann, your order was successfully processed! . ORDER NUMBER:B3D7628B21 ORDER ON: 11/09 5:10pm BILL TO: Mary-Ann De Klerk 115Couldridge Rd Schauderville Port Elizabeth, EC 6020 ZA SHIP TO: Mary-Ann De Klerk 115Couldridge Rd Schauderville Port Elizabeth, EC 6020 ZA ITEMS IN YOUR ORDER Jouvence Renewing Serum R68.00 TOTAL R68.00 If you have any questions about this charge please contact our support at: [email protected]

Category : General

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Country : South Africa

I was charged R2000 for an original LCD for my Samsung A5. The repair was done on the 27th November 2018 and on the 30th November 2018, my screen started to go purple in patches. On the 1st December when I took it back to the owner of the shop, Malik, he advised me that there is no guarantee on LCDs and I probably sat on the phone. He said that he had no responsibility for replacing the LCD or refunding me my money.

Category : Electronics

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Country : South Africa

George from Munnik Pools diagnosed my pool problem erroneously. After payment I could never get him back to fix the real problem. I have lost 5500 litres of water and paid for a part that was never faulty. Please stay away from George and Munnik Pools. This happened 31 November 2018. Really disgusted with their attitude.

Category : Home Improvement

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Country : South Africa

i paid my account at identity westgate mall and i asked for the statement and a new balance the consultant told me that my account was handed over to the lawyer (MBD) and i was not supposed to pay in that account. they refused to refund me so that i can pay into the right account.

Category : Retail

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Country : South Africa

Agreement states that fuel deposit is repaid on return of car if the tank is full, Secondly if the car is returned undamaged the hold on deposit will also be released on return of the car. HERTZ has done neither after car was returned on 20 Nov 18. They are therefor in breach of the agreement. Any amount of reminders to Hertz are ignored with the standard phrase that it takes from 7 to 14 working days to investigate the complaint.

Category : Travel & Tourism

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Country : South Africa

Judgement. They threaten me with a judgement against my name. I did not receive any correspondence from until they start to threaten me

Category : Legal

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Country : South Africa

Good day I have placed an order from Superbalist on the 23/11/2018,payment was made and up to now I have not received my order. As per delivery tracking I was suppose to receive order 30/11/2018 but nothing at all.I have tried to contact them numerous times but no luck.

Category : Retail

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Country : South Africa

I'm Rosinah Tebogo Matsunyane l want tax Certificate period 20100301-20110228 pls of Sizwe medical Aid

Category : Medical Aid

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Country : South Africa

Good Day To whom it may concern- Please assist I don't have water at my house since Thursday I logged a call with customer services on Friday tel : 012 3589999 call ref 6000172686. I called to follow up on Saturday they promised to send a plumber still waiting. Today I called to follow up I don't know until when this is going to take somebody has to assist. No call or email to ensure they are attending to the matter. The last email I received is on Friday confirming call was initiated on my...

Category : Municipal

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Country : South Africa

I'm very much disappointed and disgusted by the bad attitude received at the dis-chem the Glen, on the 1/12/2018 I went in to purchase some items which one of them was Ponds products and it was on promotion. However the after the cashier close the sale on the till it didn't deduce the original price. I went with the cashier to the shelves to confirm whether the product was indeed on promotion, to cut the long story short the supervisor was called to help, to my Shock that lady was not...

Category : Retail

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Country : South Africa

I HAVE BEEN TRYING TO CONTACT KIA SOUTH AFRICA FOR MORE THAN A WEEK. WHEN SPEAKING TO AN AGENT THEY HAVE LITTLE OR NO INTEREST IN ASSISTING ME. COMPLAINTS DEPT. DO NOT ANSWER THE PHONE. RESULT NEVER BUY KIA. IT WILL BE THE BIGGEST MISTAKE YOU WILL EVER MAKE.

Category : Retail

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Country : South Africa

On the 25th of November I visited Edcon at gateway and made a purchase and paid for it with my debit card. The payment went through on my account and a proof also came on my phone. The cashier told me that the payment did not go through and I needed to pay again, I refused as I had the proof. They refused to release my goods and I stood at the till for over 45 minutes waiting for them to sort this out. They refused to let me go with the goods and they insisted I make another payment and they...

Category : General

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Country : South Africa

What a disrespectful security guy at dischem wonderpark.His name is Alpha or Alfred .He constantly treats customer with no form of respect and today I was annoyed by his attitude since I have been putting up with it a lot of times.I am a regular at the store since it is closer but dealing with such a person as Alpha is annoying. All I want is paint dischem on all social media platform and Helopeter because of this guy .Someone needs to teach him customer service and respect.

Category : Security

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Country : South Africa

One of my Nedbank accounts has been "frozen" - I assume because I had not deposited into it for a while although it is in credit. I have contacted the customer care line, the branch and the international number numerous times. I am constantly sent from department to department and - every time - eventually cut off. I have been promised that "someone" will come back to me and they never have. I no longer know what to do as I am not getting service.

Category : Banking

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Country : South Africa

Good day, I have had the worst service from a company called PANASERVICE,which is contracted by SAMSUNG, to repair or service electronics. I bought a Samsung stove and have an extended warranty with the shop where I bought the appliance. The oven developed a problem last year 2017 Dec, I reported to Panaservice early 2018, I tell you up to today it has not been fixed, I am even scared now, me and my family are at a safety risk, more than a dozen technicians have been to my house open up the...

Category : Electronics

(0) Replies

Country : South Africa

Went into FNB bank to lodge a fraud case on the 26th. Nothing has been done, after follow up today they had to start the process all over, wasting 4 working days. They told me that while lodging the fraud case forms in the bank, I should have also phoned while I was in the bank. I think it is rediculous. If you fill in the forms surely that gets logged on the system????????

Category : Banking

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Country : South Africa

Extremely poor service. Its a disgrace that they are collecting payment and NOT delivering a service on an uncomplicated matter. Can not think what service will be available if you need their urgent assistance. What a waste of well earned Money. Matter discussed telephonically and e-mailed on 27.11 @ 9.13 am. Followed up on 28.11 and was advised that someone will call me. 30.11 call to Clientele and no one has even looked at the matter yet their service level agreement is 48 hours....

Category : Legal

(0) Replies

Country : South Africa

For months now some street lights in Bloemfontein are on 24/7. I went out of my way to get connected with Centlec to report it, but, as could be expected, there was no answer on the other end. Now we are facing load shedding once again . I feel like screaming it out that you are waisting our precious resources because you don't give a damn and just could't care less. DISGUSTING!!!!

Category : Municipal

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Country : South Africa

I purchases a laptop for curro school at the above shop on black Friday 23/11/2018 was told that I could not get it on the special prize paid a R1000 more and was told to get it on Monday as it would be fetched at Canan walk. Bear in mind that I paid R6999.00 for the item. I gave them my ph number and waited. On onday before work I went to the shop only to be told by the store manager that the shipment was not available??? and that it would be there on Thursday. Before leaving I tried to ph...

Category : Computers

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Country : South Africa

I bought and paid for a voucher to attend a mosaic workshop with Organic Mosaics based in Kalk Baythrough an online service called hyperlink. I called the lady who owns Organic Mosaics before buying the voucher to check whether she could accommodate me as this was a surprise birthday gift for my husband. After purchasing the voucher, the lady (named Karen) changed her tune and said she can no longer accommodated us on the date of my husbands birthday as she does not run the workshop on this...

Category : Travel & Tourism

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Country : South Africa

Good morning My name is Boitumelo Herminah Dube, Id no : 850225 0717 080 residing at 3353 Mothotlung Ext 2 Brits in North-West. I have a problem with my Id, In 2011/04/06 I have found out that I’m sharing names and Id with someone else, and she using it everywhere opening accounts and taking loans. I realised when I was trying to open up a bank account that’s where the problem began, the bank advised me to go to the Department of Home Affairs. I even opened a case of fraud at Brits...

Category : Government

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Country : South Africa

I bought a router on the 27 November 2018 at Pep Cell , when I got home it was slow I took it back the next day in its original package they refuse to take it back i told them it's not what I'm looking for . So I asked how can I keep something that is useless to me since I'm not satisfied .Balfour Pep cell

Category : Electronics

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Country : South Africa

The Unlimited insurance company I have a huge problem.I have made insurance claim Monday.The unlimited company told me they won't be able to give me my money to bury my son on 01 December 2018.I must bury my son with my own pocket they will replace me after funeral.Where would I get that money because I don't have penny cent.The Unlimited company they are so cruel,selfish and manipulative.I want my money so that I can bury my son with dignity.

Category : Insurance

(0) Replies

Country : South Africa

The Unlimited insurance company I have a huge problem.I have made insurance claim Monday.The unlimited company told me they won't be able to give me my money to bury my son on 01 December 2018.I must bury my son with my own pocket they will replace me after funeral.Where would I get that money because I don't have penny cent.The Unlimited company they are so cruel,selfish and manipulative.I want my money so that I can bury my son with dignity.

Category : Insurance

(0) Replies

Country : South Africa

On the 12/10/18 I did an upgrade at MTN in Parow , Cape Town. 2-3 weeks later the phone had a problem with the speaker and one of the side of the earphone. I took it MTN in Mutual Park, Pinelands situated inside Old Mutual Head Office Building they took the phone and said they will have feedback 2-3week later. 2 weeks later I went there to check the progress of the phone, the consultant (her name is Didi) said the phone was sent to JHB for inspection she will call them to check and give me...

Category : Financial

(0) Replies

Country : South Africa

This George of Munnik Pools in Brackenfell quoted us on a problem at the swimming pool. He open up the ground and fix the pipes that's according to him broken and he left. He never tested if the swimming pool's pump is working. I tried to switch the pool on and plugged in the kreepy, but the pool gave the same problem. We contacted him on numerous occasions to come have a look, because we paid him for the services rendered, but until today he didn't come back and the problem is not sorted...

Category : Property

(0) Replies

Country : South Africa

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