Fair price Complaints - Customer service lack of information

I bought a washing machine at fair price letlhabile mall north-west the consultant name is Aboleleng Dioka.date of purchase 04-01-2020 i told the consultant that i will go to the factory to fetch the machine myself and she told me that you can go tomorrow which is today 05-01-2020 on sunday i asked her are you sure they open on sunday she said yes,so i paid R350 for transport to go to brits only to find that the factory is closed so i spent so much money for nothing.i want my machine delivered for free cause i was given false information.the code is 22-003 description:WMACHINE DEFY 7.5 KG T/T DTTI66/160/150/131 PRICE R2300. CONTACT ME ON 0719624274

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