Department of home affairs Complaints - Delayed Id

I have been waiting for the id of my daughter from January 23 2019 since forever it has been on the system ,i`ve been going to the home affairs to chec only to be told it is on the system and there id nothing they can do abaout it, my daughter is 17 years and is in matric the id is required for registration purposes. please help

id no. 0202060889088 avela kwanda nnamuhave.

please help

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