Majestic Motor Spares Complaints - Devious and Dishonest in Product and Service Delivery

Bought an engine from Majestic Motor Spares (MMS) Hermanstad, Pretoria in April with the explicit instruction that engine DELIVERED should not be faulty as I am in Cape Town. Sales person sound decent and honest, send me photos of engine and vehicle out which engine are being removed from. Gave me assurances that they would not send me a faulty motor. After transfer of funds into their bank account, had 2 wait almost three weeks for delivery.

"Engine" delivered incomplete as motor was completed stripped, and I mean stripped. Informed MAJESTIC MOTOR SPARES of this discrepancy but never got decent feedback. Due to time constraints took ownership of delivered "engine" and instructed workshop to transfer engine parts from my engine to delivered engine. Long story short the "engine" delivered after installation and start-up found to be u/s. After a month and a half of ph calls (I am doing the phoning and follow up here) between myself, MAJESTIC MOTOR SPARES and the Legal Consultant appointed by LIPCO (Law for All) the management of Majestic Motor Spares offered to replace the engine subject to me carrying the cost of removing the engine and the stripping of the transferred engine parts myself. I was given the "assurance" that MAJESTIC MOTOR SPARES will come pick up the "stripped down engine" and then send me a replacement "engine????".

I found this Ludicrous. Fun part Engine R43 000, Workshop fee R18 000. Cost associated with my dealings with Majestic Motor Spares. I was placed under a misrepresentation, delivered goods not to specification, valuable time wasted waiting on outcomes of non-existent deliberations by the management of Majestic Motor Spares and then being offered a half hearted attempt at restitution... And really.. This is not a lesson learned, This is LIKE a VBS/Steinhoff scandal.. Skulduggery and Thievery in broad daylight and this by "supposedly" reputable companies and people.

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