DMJ transport Complaints - Disgusting service at DMJ

Good day

Yesterday I boarded DMJ at Cape Town station. The bus was late to start with and there was no apology. We left the station. At about 23:30 we were at leignsburg. I bought water went back to the and I slept. Woke up at 05:09am only to notice that I'm in Cape Town and the bus is empty. Went to the drivers to ask what's going on. The drivers told me they changed buses. I told them I was sleeping. They told me it's not their problem, it's not their duty to wake up passengers. I was told they were going to do me a favour of taking me with them today (07/12/18). My bag was taken to Mthatha without me. All my important valuables, clothes any cash are in that bag. My family arrived at some garage (Caltex)in Killarney where the drivers were dropping me at. The family asked for clarity about way forward. The drivers started shouting at them, swearing. Attempting to hit them. One driver spot on one of my family members. Took their phone but I managed to get it back.

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