Greyhound Complaints - Disrespect from the driver

A Greyhound bus that left on the 19th from Johannesburg to Matatiele, it had extra people that were sitting on the floor, and I was traveling with my 6 year old son when the driver requested me to move him from the chair, and when I told him that I have paid for him it was a big issue but my worry is we all book why all of a sudden there were extra people, and it was the fat dark guy who was a driver and he also disrespected us by playing loud gospel music while we sleeping, please can these issues be addressed cause we pay for the services and we respect them so we should get our respect too. But this is a bad experience for me I'm not sure it's because it's a new line to matatiele but the dark fat driver was just disrespectful.

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