Cell C and Telkom SA Complaints - Fraudulent accounts opened under my name

Someone opened various cellphone contracts under my name fraudulently and the cellphone outlets were debiting my account with the errors, then after I went to the shops( Cell C and Telkom)they told me to make affidavits and I did they lodged the complaints and I was told to wait for a couple of weeks cause the issue was sent to their investigation and billing divisions. This issue is still continuing 3 months later and no response from the outlets still I'm getting interest charged on my bank account because I cannot make my debit orders in time, I constantly do reversals on my account and this is not helping much because it seems as if there's no end to it so please help where it possible or kindly send me the person or department or email that can help. Thank you

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