Dial Direct Complaints - Full of Yadayada

on the 7th of Mar2012 at 6h26 pm my husband and i made a call to Dial Direct looking for a competitive quote on for insurance for both our cars. We were assisted by, Gerald. i informed him that i was with Lion of Africa and my husband was with My Way. I was looking for a price on exactly the same comprehensive coverage as i had with my current insurance. He gave us a price that was by far too good to be true. on the call i questioned him several times to confirm if the price was what he told me it would be on the same cover as i had with my insurance, he confirmed yes. My cover was to start in April. I received my policy documents in the post on the 30/03/12 not email. In the documentation from Dial Direct it states that if you do not check the information is correct they do not cover. The policy was not in my name but my husband name, ID was my husband. the car stated that its parked in a locked garage when i told him behind the a locked gate. value of the car was on the wrong value. licence date was incorrect. when i called dial direct to tell them all this information was wrong, i was told that the price will increase to more than what i was paying with my previous. its yadayad and no service delivery. I logged complaint on Sunday no one got back to me to date.

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