apm Bus Complaints - Got stuck for more than 5 hours and still counting

Got stuck in a bus from Grahamstown yo Johannesburg for more than 5 hours. Calling the call centre the stuff is so rude they hung up on customers calling to ask what is happening. There is no customer service at all. The Volvo technician just got here with his laptop from Bloemfontein it has no Internet connection. We tired hungry with no satisfaction at all. No one is saying nothing just that the next bus is coming from 5am now it's 9:40. I would not recommend it to anyone more especially because of their stuff. They truly need training. :-(

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