Game Complaints - Greedy Game

I spend a lot of money at Game. I have an account with Game.
I made a purchase of R12298 on my account in September and paid R14900 on my account on 30 September - Over R2000 more than my purchase and 4 times my normal installment. I did not make a payment end October, since I paid the R2000+ extra on 30 Sept (1 day before Oct). My outstanding balance was then R6000 and still Game demamded a payment of R1380 from me on 11 November!
Also, Game charged me a collection penalty of R49 for account in arrears.
I MADE A PAYMENT OF R14900 JUST A WEEK BEFORE!!! Really!?

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