CORICRAFT Complaints - Guarantee on lounge suite

In December 2015 we purchased a leather recliner recliner lounge suite from CORICRAFT CANAL WALK. In November2018, I contacted Canal walk to notify them of some problems i noticed on the manufacture of the item. I was told that the frame has a 10 year guarantee and that I could lodge a complaint which I did. A person of their staff had come to my home to take some pictures of the problem and I was told to wait for the response.
In December I then received an email from Ian Wolmarans(store manager) and was told that the Tracy lounge suite was an imported item that only carried a 1 year guarantee. To me this is misleading advertising and I should have been told this information before I purchased this item.I CERTAINLY WOULD NOT HAVE PURCHASED IT AT CORICRAFT HAD I BEEN AWARE OF THE REDICULOUS 1 YEAR GUARANTEE ON AN ITEM THAT COST ME MORE THAN R20 000

Repairs could be done but that I would have to pay the cost thereof... I am so livid that I have not made contact with Ian since then...

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