Absa bank Complaints - holding my account

I am so very angry with absa and their bad service I spent 3 hours at the absa branch to go get my card and they did not give me my card they told me that the account is on hold, how is that possible and after I phoned absa customer service number they confirmed that my account is active and I still got the money on my account. I just want my money and close the account now as they are useless with poor service.

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