Personal capacity Complaints - Horrible service received

I was booked to travel from Nelspruit to Joburg and was shocked at the service received.Firstly I was called and told that the bus is leaving at 11 instead of 12-10.I made it a point to be in time.We were then told half way along the road to change buses,guess what we about
10 other people standing and waiting for close to two hours cause there was no space available in the other threee busses which the drivers referred us too.After two hours we could eventually get space in another bus.Firstly I'm dissatisfied with the manner in which we were treated.I paid for the service and really don't treat me as if I asked for a lift and you doing me a favor.Secondly the cleanliness of the busses inside should be given attention too.And lastly this was my first experience with City to City and definitely my last and I would not recommend or refer anyone else.

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