Pep cell Complaints - Hurricane Rush

I bought this phone cash out of the shop for 1reason, I don't want to buy someone else's crap, but I should of gone that route. This 7 day guarantee is utter nonsense and now you telling me about repairs and it will take a month excluding weekends and public holidays. I don't want a repaired phone that's why I bought it out the shop. So now what do I do

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