JHB Muslim school Complaints - Imcompetence

Asalaamu-alaikum

I have registered my daughter for Grade 1 at JHB Muslim school , I was told that I will be informed in September of her acceptance and to date I have not received any information from the school.
Instead I had to call the school on numerous occasions which I was told that the 10th October I would be informed after being told that September I would be informed of my child acceptance . on the 10th there was no communication on calling the school I was given Mr. Karolia’s home contact details 011 838 2395 . After numerous attempts to speak to Mr. Karolia he assured me that the parents will be informed on 12/10/11 . he even took down my contact details and promised to return my call to inform me of the acceptance.
As I waited until 14/10/11 , called the school YET AGAIN and still no results as to if the kids have been accepted , instead the schools land line number 011 838 2559 rings constantly no answer .
Each time I get through to the secretary gives me the same story, we will call you today or tomorrow which has been an ongoing thing for the past 2 weeks.

after a long wait I was not informed had to call in yet again and then only was told my child has to go for an aptitude test .....NOW ONLY which is so unprofessional as the year is nearing its end already.
this is the worse service i have received from any institute.

This is a VERY HUGE CONCERN for such a well known school to be shunting around parents like this .
There should be process in place for things like this to be avoided and for dead lines to be met.

CONCERNED PARENT.
Jazakallah

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Comments

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