UNISA Complaints - Incompetent staff

I went to register at UNISA and the person who helped me with registration never told me if I wanted to do a PGCE I should get my Diploma evaluated by SAQA.Until I went there to UNISA with an e-mail I received stating I should get my Diploma evaluated that was on the 19th March 2012 which was the closing date for registration.I showed them the e-mail and they told me I should go to SAQA in Pretoria same day and be back to Richards Bay before 15:30 to register.I don't believe a competent person would say that to a prospective student.I had to call my previous College to help me with that evaluation,which I got but when I came back with the SAQA evaluation and handed it in at UNISA they didn't know what to do with it and told me I have to go to the Department of Education.I have been going to UNISA Richards Bay several times but they never bothered to tell me all this on time.UNISA please train your staff in Richards Bay.

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