ALTECH NETSTAR Complaints - INCORRECTLY HANDED OVER

ALTECH NETSTAR - asked well before monthend to have a full and final total taken as my debit order at the end of January 2020 and said it must go off otherwise the money will not be there and to cancel my request.... the debit order only went off end of Feb 2020 - i have been harassed for a bad debt and have still not gotten them to carry on with my normal debit order amount until my contract comes to an end.... and now i have NuDebt threatening to do legal charges. I have sent emails with proof of my request and nothing is done and you cannot speak to anyone in a senior position who might be able to actually sort this out. Totally fed up would not recommend them ever again. I asked to pay a lumpsum they did not now i sit with this problem.

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