Loan connector Complaints - Letter of demand

I applied for a loan with the loan connector via online around november,and they have never phoned me back or received an sms about the loan, to my suprise on the 9/01/2018, iv reived an email saying m owing them R1399, for some packaging something, iv send them an email about this, and even tried to call them , they stil insist i pay this amount, how can i pay something that i dnt even knw about, what i wanted frm them was a loan. this ppl are scam pls be aware.

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