vodacom Complaints - lyable to pay a lop top which i dont have

Hi went to Vodacom in Gardens centre in Cape town with the specific reason to purchase a lap top with a dvd outlet for my children to watch movies on. They don't have stock in store so I asked the sales lady Lauren which lap top fit my needs. She assured me that this specific lap top has all the necessary features; she made me sign a 3 year contract and as I came home that evening I realized that this lap top does not have a dvd outlet. So I RETURNED IT THE NEXT DAY AND THEY SAIDA THAt the contract will be cancelled. I am currently trying to liaise with a bond coordinator and she picked up from my credit check that I owe Vodacom R3200. 00.
I don't have the lap top, I never used it and the consultants in the shop assured me that all is well. They even tried to deduct the full amount of R3200 from my account on the 7 July 2018. However the payment was reversed since I did not have the full amount in my account. I did go back to the shop and spoke to Neil, one of the consultants and he assured me the case is solved. clearly its not......

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