DSTV (Multichoice) Complaints - Ms

Hi.. I purchased a DSTV (package including installation )last week wednesday in Hermanus PEP the store gave me a number to call them to do an installation i called them and they advised that they will only be able to come and do an installation over a week or two??? Then i called back the store and they gave me another number of a company in Caledon so i call them they have me guys number that does installations in Botriver...i call the guy he says he will come and do it on thursay..he never came i called him on Saterday he says he will only be able to do it on monday besides the fact that he was extremely rude and dismissive i tried to contact him again this morning and he does not even reply to my messages..i am so disappointed in DSTV because i even called DSTV dirrectly on Saterday and lodged a complaint and the agent says the will send someone to do an installation on Saterday or Sunday and no one came..


SO DOES FREE INSTALLATION MEAN NO INSTALLATION??
😟😟

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Comments

sandran ( on 22/05/18 )

Attitude : Agree Send Mail

I am experiencing the same, pity I misplaced the receipt otherwise I would return it. the man is so rude I don't know if I will be comfortable letting him in my apartment that is if he will come.

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