PEP STORE Complaints - NEGLIGENCE

I went to their gugulethu store and was disrespected by their cashiers for 2 hours unnecessarily. I went to buy a 1voucher airtime and was made to wait for no reason because nobody has the decency to ask if you need any assistance.Customers who came after me to buy the same thing were given assistance due to the favoritism that goes on in that store. Their queue systems are horrendous and chaotic, their customer service is atrocious and appalling plus their head office did not even reply to my e-mail that I sent them,so it is very apparent that the problem with that retail entity goes all the way to the top. They definitely gave me the WORSE customer experience ever and this should be brought to everybody`s attention.

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