Hospital Complaints - Negligence

I was in labour and I called an ambulance and I was taken to Edenvale hospital. I was left in labour,bleeding for over 8 hour. I went to theatre and my child was already dead.
I tried to lodge a complaint with the quality assurance department at Edenvale hospital and I was not assisted. The manager Mr Alan Peters told me he cannot do anything about my case as my case is over 25 days.
My story is after losing my child I was advised by the social worker to come and lodge a complaint. Few day after I buried my child I went and try to lodge a complaint. The lady by the name of Basetsana was there to take my statement and no acknowledgement was made. I then went back to the same office and I was told she is on leave. And I was taken to her manager's office. He went to admin and took my file and he also just ignore my complaint. I was the one who is doing follow ups on my case. But to no avail. He told me that it is his mistake he forgot and my case's time is up. He told me 25 day has past as if it my mistake. That is how bad the hospital and its staff are.

I hate everything about that hospital and everyone in the hospital.

Share This :   Technorati Twitter Stumble Upon

Comments

Login To Post Your Comments

Username  :

ex : johnpeter
Password  :

password must have min 6 chars